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Added 4 hours ago
RB
Director, New Accounts and Documentation
Royal Bank of Canada
Toronto, ON
- Full-time
…priorities with firm-wide initiatives. The incumbent acts as a senior liaison between Operations and business leadership, supporting internal and external customers across business lines…
Added 4 hours ago
RB
Senior Director, Operations
Royal Bank of Canada
Toronto, ON
- Full-time
As the Senior Director, Operations in Canadian Wealth Management Operations, you will help drive strategy in a large diverse group of departments that supports multiple business lines…
Added 5 hours ago
C
Senior Salesforce Developer
CGI
Victoria, BC
- Full-time
CGI's Vancouver Salesforce practice is seeking a Senior Salesforce Developer to design and build robust, scalable solutions on the Salesforce platform for our public sector and healthcare…
Added 5 hours ago
BP
Transaction Banking Intern – Sales Team
BNP Paribas
Montreal, QC
- Internship
…expertise in financing, cash management and financial advisory services for our clients. We combine our global expertise and local presence to better align the complex needs of our…
Added 5 hours ago
BP
Transaction Banking Intern – Product Team – May – August 2027
BNP Paribas
Montreal, QC
- Internship
…expertise in financing, cash management and financial advisory services for our clients. We combine our global expertise and local presence to better align the complex needs of our…
Added 5 hours ago
A
Program Director
APPLY
Toronto, ON
- Full-time
As a Program Director at APPLY, you will hold a hybrid role combining senior program leadership, account management, and client services for a strategic enterprise manufacturing client. You…
Added 5 hours ago
A
Project Management Lead - Talent Pipeline
APPLY
Canada
- Full-time
…$5M annual revenue) from kickoff through closure as a trusted senior delivery partner and partner with Client Services to secure portfolio expansion…
Added 5 hours ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
This role combines hands-on delivery, client leadership, and team development. As a Manager, you will be responsible for structuring complex problems, guiding teams, and working directly…
Added 5 hours ago
RC
Management Consulting Director, Technology
RSM Canada
Toronto, ON
- Full-time
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize…
Added 5 hours ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are looking for a full-time, permanent Senior Manager to lead our small business practice in Winnipeg, Manitoba. This role suits an experienced small business practitioner who knows…
Added 5 hours ago
VP, Human Resources, Market Area North and Central America
Metso
Montreal, QC
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet…
Added 5 hours ago
A
Senior Vice President, Energy
AECOM
Markham, ON · Thornhill, Ontario
- $300,000 to $350,000 CAD / year
- Full-time
AECOM is seeking a Senior Vice President, Energy to lead the growth, market positioning, and strategic development of our Energy business across Canada. Reporting as part of the broader…
Added 5 hours ago
AG
Estimator, Camp Services
ATCO Group
AB · Calgary, AB
- Full-time
We are seeking an Estimator to support our workforce accommodation and camp services business. In this role, you will develop accurate, competitive, and commercially sound estimates for…
Added 6 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 6 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 6 hours ago
TS
Strategic Account Executive, Enterprise (Toronto/GTA)
Trust Science
Toronto, ON
- Full-time
…regulated institutions. As one example, we recently landed a Master Services Agreement with the entire TD Bank…
Added 6 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 6 hours ago
VF
Senior Project Delivery Specialist - RBT2 (4 Year Term)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
The Senior Project Delivery Specialist – Infrastructure Division, is responsible for leading one or more major project work streams (such as procurement, design development, property…
Added 6 hours ago
OT
Sr. Quality Assurance Developer
Open Text Corporation
Richmond Hill, ON
- Other
We are seeking a highly skilled Senior QA Developer to join the Trading Grid Translation Services (TGTS) engineering team. This role is responsible for ensuring the quality, reliability,…
Added 7 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 7 hours ago
DB
Support Services Supervisor - Family Connections
Dnaagdawenmag Binnoojiiyag Child & Family Services
ON · Rural Ramara, ON
- $81,765.3 to $112,941.57 CAD / year
- Full-time
Through culturally intelligent practices, this position reports to the Senior Manager of Support & Clinical Services. The Support Services Supervisor - Family Connections is responsible for…
Added 7 hours ago
B
Director, Office North America Workplace Services
BMO
Toronto, ON · YNG
- Full-time
Under the direct supervision of the Head, Global Workplace Services, this role is accountable for the strategic leadership, operational oversight and performance of the facilities related…
Added 7 hours ago
AS
Senior Project Manager – VR & Immersive Training (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
The ideal candidate has managed enterprise XR or real-time 3D projects, preferably within a professional services or consulting environment, and understands the complexities of delivering…
Added 7 hours ago
M
AVP Strategy - Intermediary, Product, Institutional
Manulife
Toronto, ON
- Full-time
Minimum of 12 years of relevant, progressively senior experience in Strategy, Transformation, Corporate Development or Consulting, with strong wealth and asset management experience and a…
Added 8 hours ago
VG
Executive Assistant
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
The Executive Assistant provides administrative support to Chief & Council and the Executive Office. As the Senior Administrative position, the Executive Assistant oversees the VGFN…

OpenText

Sr. Cloud Applications Developer (AS/400)

Mississauga, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
Posting language: English
Posted: Nov 3, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for supporting, maintaining, and optimizing business-critical applications running on IBM i (AS/400) platforms.

The successful candidate will play a key role in ensuring application availability, operational stability, system performance, and data integrity while supporting ongoing modernization and automation initiatives. This position requires a strong production support background, deep technical expertise with AS/400 technologies, and a passion for delivering exceptional service to internal and external stakeholders.

You will work closely with application development teams, infrastructure teams, vendors, and business partners to resolve complex technical issues, implement enhancements, and contribute to the continuous improvement of our enterprise systems.

What The Role Offers

Production Application Support

Provide Level 2 and Level 3 support for mission-critical AS/400 (IBM i) applications.
Monitor and manage production incidents, service requests, and problem tickets.
Diagnose, troubleshoot, and resolve application and system issues within established service level objectives.
Participate in on-call support rotations and support critical production events.
Escalate complex issues appropriately and coordinate resolution across multiple support teams.

Troubleshooting & Problem Management

Analyze application logs, job logs, spool files, system messages, and performance metrics to identify root causes.
Troubleshoot application, integration, database, and performance-related issues.
Conduct root cause analysis and implement preventive measures to reduce recurring incidents.
Maintain knowledge articles, operational procedures, and troubleshooting documentation.
Collaborate with development, infrastructure, and architecture teams on problem resolution.

Application & Database Support

Support and maintain enterprise applications running on IBM i platforms.
Develop, modify, and implement application fixes using CL programs and SQL queries.
Support DB2/400 databases, including data validation, data corrections, and data integrity activities.
Assist with application enhancements, testing, and implementation activities.
Ensure application performance and system reliability meet business requirements.

Batch Processing & System Monitoring

Monitor and manage batch processing, scheduled jobs, interfaces, and system workloads.
Identify and resolve job failures, processing bottlenecks, and performance issues.
Proactively monitor system health and application availability.
Work with infrastructure teams to ensure systems are operating efficiently and within capacity thresholds.
Support disaster recovery and business continuity activities when required.

Change & Release Management

Support software deployments, patch implementations, upgrades, and production releases.
Participate in change management reviews, risk assessments, and implementation planning.
Coordinate testing activities and perform post-deployment validation.
Ensure adherence to audit, compliance, security, and operational standards.
Maintain accurate release documentation and implementation records.

Continuous Improvement & Modernization

Identify opportunities to automate manual operational activities and improve support processes.
Contribute to IBM i modernization initiatives and legacy application transformation programs.
Support observability, monitoring, and operational excellence initiatives.
Recommend process improvements that improve application reliability, resiliency, and supportability.
Collaborate with enterprise architecture and engineering teams to support strategic modernization objectives.

Technical Skills

WHAT YOU NEED TO SUCCEED

Strong experience supporting IBM i (AS/400/iSeries) environments.
Hands-on expertise with:
IBM i Operating System
AS/400 Architecture
DB2/400 Databases
CL (Control Language)
System Monitoring and Performance Analysis
Job Scheduling and Batch Processing
Application Troubleshooting and Incident Management
Knowledge of XML, EDI, AS2, FTP, and PGP, including their use in enterprise data exchange, secure file transfer, and system integration.
Experience diagnosing and resolving production issues in enterprise environments.
Knowledge of change management and software release processes.
Familiarity with data integrity controls and operational best practices.
Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
Experience working within production support, application operations, or enterprise technology organizations.
Proven track record supporting highly available, business-critical systems.
Experience working across multiple stakeholders, vendors, and technical teams.

Soft Skills

Strong analytical and problem-solving skills.
Excellent verbal and written communication abilities.
Client-focused mindset with a commitment to service excellence.
Ability to work independently while managing multiple priorities.
Strong collaboration and relationship management skills.
Ability to remain calm and effective during critical incidents and high-pressure situations.

Qualifications

Experience supporting large-scale enterprise applications within software, information management, financial services, logistics, supply chain, or SaaS organizations.
Knowledge of IBM i modernization tools and legacy platform transformation strategies.
Experience integrating IBM i applications with modern platforms, APIs, middleware, and enterprise services.
Understanding of ITIL processes, including:
Incident Management
Problem Management
Change Management
Service Request Management
Experience implementing automation and operational efficiency improvements.
Knowledge of security, compliance, audit, and data governance requirements.
Experience supporting disaster recovery, business continuity, and high-availability environments.
Familiarity with Agile delivery methodologies and cross-functional product teams.
Experience working within global support organizations supporting multiple regions and time zones.
IBM i, ITIL, or related industry certifications are considered an asset.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $94,100 - $141,100; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Provide Level 2 and Level 3 support for business-critical IBM i applications, resolving production incidents and maintaining application availability, performance, and data integrity. Support releases, batch operations, disaster recovery, and modernization efforts while coordinating with development, infrastructure, vendors, and business teams.

Requirements

Requires at least five years of experience supporting enterprise applications in IBM i/AS/400 environments, with hands-on knowledge of DB2/400, CL, system monitoring, batch processing, and production troubleshooting. A bachelor's degree in a related discipline or equivalent practical experience is specified, alongside strong communication, problem-solving, and cross-team collaboration skills.

Skills

IBM i (AS/400)
DB2/400
CL Programming
Production Application Support
Incident Management
Root Cause Analysis
System Monitoring
Performance Analysis
Job Scheduling
Batch Processing
SQL
XML
EDI
AS2
FTP
PGP

Visa sponsorship

Not detected in the job text

Keywords

IBM i
AS/400
iSeries
DB2/400
CL
SQL
XML
EDI
AS2
FTP
PGP
Production Support
Application Operations
Incident Management
Problem Management
Change Management
Release Management
ITIL
Batch Processing
Job Scheduling
System Monitoring
Performance Analysis
Root Cause Analysis
Data Integrity
Disaster Recovery
Business Continuity
High Availability
Modernization
Automation
Agile

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