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Added 2 mins ago
T
Senior Manager, Analytics and Insights
TD
Toronto, ON
- Full-time
…using SQL, Python, Tableau/Power BI, and other analytic and business intelligence…
Added 2 mins ago
Field Logistics Advisor - Lodging
Suncor Energy
Calgary, AB
Strong proficiency in Microsoft Excel and experience with reporting, analytics, or business intelligence tools
Added 2 mins ago
Administration & Systems - Manager Administration
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 2 mins ago
Management - Area Leader Production
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 2 mins ago
Sales Consultant Windsor
Tepperman's
Windsor, ON
We offer job stability like no one else - 101 years strong as a Canadian, family-owned business.
Added 2 mins ago
AS
Chief AI Officer
Axial Search
Canada
- Full-time
…credibility: they've shipped AI initiatives end-to-end, can articulate business value in financial terms, and know how to govern risk and talent. Compensation for this cohort ranges from…
Added 2 mins ago
TP
Sales Representative - Southwestern Ontario
Teva Pharmaceuticals
Toronto, ON
- Full-time
We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering…
Added 2 mins ago
RT
Senior AI Product Manager
Russell Tobin
Toronto, ON
- $80 to $90 CAD / hour
- Contract
Duration: 130 Business days with Possible Extension
Added 2 mins ago
CL
Finance Manager
Community Living - Fort Erie
Fort Erie, ON
- Part-time
Community Living – Fort Erie does not use artificial intelligence or automated decision-making tools to screen or assess applicants. All applications are reviewed by human hiring teams…
Added 2 mins ago
SI
Wireless Sales Consultant
Staples Inc.
Mississauga, ON
- Full-time
…self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve…
Added 2 mins ago
D
Data scientist
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…of Finance’s approach to innovation. You work directly with business teams to transform pain points, needs and opportunities, which are sometimes poorly defined, into concrete solutions by…
Added 2 mins ago
D
Data scientist
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…of Finance’s approach to innovation. You work directly with business teams to transform pain points, needs and opportunities, which are sometimes poorly defined, into concrete solutions by…
Added 2 mins ago
C
Senior QA Test Analyst, Assistant Vice President
Citi
Mississauga, ON
- Full-time
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the…
Added 2 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Hanover, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 2 mins ago
C
Director, Product Management, Global Asset Management
CIBC
Toronto, ON
- Full-time
…work closely with quantitative teams, technology partners, and business leaders to translate complex needs into clear, prioritized product outcomes and reliable releases. You'll also help…
Added 2 mins ago
C
Financial Services Representative II
CIBC
Weyburn, SK
- Full-time
You will be joining the Personal and Business Banking team. As the Financial Services Representative II, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference…
Added 2 mins ago
C
Investment Specialist
CIBC
Kitchener, ON · Listowel, ON
- Full-time
You’ll be joining CIBC’s Investment Specialist team in Personal and Business Banking. As an Investment Specialist, you’ll work closely with other CIBC Banking Centre employees to build…
Added 2 mins ago
K
Senior Manager, Transfer Pricing
KPMG
Calgary, AB · Vancouver, BC · ON · Toronto, Ontario
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 2 mins ago
K
Senior Consultant, Transfer Pricing
KPMG
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 2 mins ago
K
Manager, Transfer Pricing
KPMG
Calgary, AB · Vancouver, BC · ON · Toronto, Ontario
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 2 mins ago
OU
Quality Assurance Analyst
ONTARIO UNIVERSITIES APPLICATION CENTRE
Guelph, ON
- Full-time
…Working closely with experienced team members, developers and business stakeholders, you will gain hands-on experience in software testing, defect investigation and quality assurance best…
Added 2 mins ago
B
Director, Talent Management & Workforce Insights
BDO
Oakville, ON · Toronto, ON
- Full-time
…helps these capabilities evolve to better support the firm’s business and people…
Added 2 mins ago
B
CLIENT PARTNER, BDC ADVISORY SERVICES – Fraser Valley
BDC
BC · Fraser Valley
- Full-time
Gather market intelligence to understand changing business needs and issues affecting companies in the region.
Added 2 mins ago
B
Bilingual Senior Talent Acquisition Specialist
BDO
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…specialized and professional roles, partnering closely with business leaders to understand their business, anticipate talent needs and develop effective sourcing and recruitment…
Added 2 mins ago
S
AI Engineer - Senior Consultant
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams…

OpenText

Sr. Cloud Applications Developer (AS/400)

Mississauga, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
Posting language: English
Posted: Nov 3, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for supporting, maintaining, and optimizing business-critical applications running on IBM i (AS/400) platforms.

The successful candidate will play a key role in ensuring application availability, operational stability, system performance, and data integrity while supporting ongoing modernization and automation initiatives. This position requires a strong production support background, deep technical expertise with AS/400 technologies, and a passion for delivering exceptional service to internal and external stakeholders.

You will work closely with application development teams, infrastructure teams, vendors, and business partners to resolve complex technical issues, implement enhancements, and contribute to the continuous improvement of our enterprise systems.

What The Role Offers

Production Application Support

Provide Level 2 and Level 3 support for mission-critical AS/400 (IBM i) applications.
Monitor and manage production incidents, service requests, and problem tickets.
Diagnose, troubleshoot, and resolve application and system issues within established service level objectives.
Participate in on-call support rotations and support critical production events.
Escalate complex issues appropriately and coordinate resolution across multiple support teams.

Troubleshooting & Problem Management

Analyze application logs, job logs, spool files, system messages, and performance metrics to identify root causes.
Troubleshoot application, integration, database, and performance-related issues.
Conduct root cause analysis and implement preventive measures to reduce recurring incidents.
Maintain knowledge articles, operational procedures, and troubleshooting documentation.
Collaborate with development, infrastructure, and architecture teams on problem resolution.

Application & Database Support

Support and maintain enterprise applications running on IBM i platforms.
Develop, modify, and implement application fixes using CL programs and SQL queries.
Support DB2/400 databases, including data validation, data corrections, and data integrity activities.
Assist with application enhancements, testing, and implementation activities.
Ensure application performance and system reliability meet business requirements.

Batch Processing & System Monitoring

Monitor and manage batch processing, scheduled jobs, interfaces, and system workloads.
Identify and resolve job failures, processing bottlenecks, and performance issues.
Proactively monitor system health and application availability.
Work with infrastructure teams to ensure systems are operating efficiently and within capacity thresholds.
Support disaster recovery and business continuity activities when required.

Change & Release Management

Support software deployments, patch implementations, upgrades, and production releases.
Participate in change management reviews, risk assessments, and implementation planning.
Coordinate testing activities and perform post-deployment validation.
Ensure adherence to audit, compliance, security, and operational standards.
Maintain accurate release documentation and implementation records.

Continuous Improvement & Modernization

Identify opportunities to automate manual operational activities and improve support processes.
Contribute to IBM i modernization initiatives and legacy application transformation programs.
Support observability, monitoring, and operational excellence initiatives.
Recommend process improvements that improve application reliability, resiliency, and supportability.
Collaborate with enterprise architecture and engineering teams to support strategic modernization objectives.

Technical Skills

WHAT YOU NEED TO SUCCEED

Strong experience supporting IBM i (AS/400/iSeries) environments.
Hands-on expertise with:
IBM i Operating System
AS/400 Architecture
DB2/400 Databases
CL (Control Language)
System Monitoring and Performance Analysis
Job Scheduling and Batch Processing
Application Troubleshooting and Incident Management
Knowledge of XML, EDI, AS2, FTP, and PGP, including their use in enterprise data exchange, secure file transfer, and system integration.
Experience diagnosing and resolving production issues in enterprise environments.
Knowledge of change management and software release processes.
Familiarity with data integrity controls and operational best practices.
Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
Experience working within production support, application operations, or enterprise technology organizations.
Proven track record supporting highly available, business-critical systems.
Experience working across multiple stakeholders, vendors, and technical teams.

Soft Skills

Strong analytical and problem-solving skills.
Excellent verbal and written communication abilities.
Client-focused mindset with a commitment to service excellence.
Ability to work independently while managing multiple priorities.
Strong collaboration and relationship management skills.
Ability to remain calm and effective during critical incidents and high-pressure situations.

Qualifications

Experience supporting large-scale enterprise applications within software, information management, financial services, logistics, supply chain, or SaaS organizations.
Knowledge of IBM i modernization tools and legacy platform transformation strategies.
Experience integrating IBM i applications with modern platforms, APIs, middleware, and enterprise services.
Understanding of ITIL processes, including:
Incident Management
Problem Management
Change Management
Service Request Management
Experience implementing automation and operational efficiency improvements.
Knowledge of security, compliance, audit, and data governance requirements.
Experience supporting disaster recovery, business continuity, and high-availability environments.
Familiarity with Agile delivery methodologies and cross-functional product teams.
Experience working within global support organizations supporting multiple regions and time zones.
IBM i, ITIL, or related industry certifications are considered an asset.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $94,100 - $141,100; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Provide Level 2 and Level 3 support for business-critical IBM i applications, resolving production incidents and maintaining application availability, performance, and data integrity. Support releases, batch operations, disaster recovery, and modernization efforts while coordinating with development, infrastructure, vendors, and business teams.

Requirements

Requires at least five years of experience supporting enterprise applications in IBM i/AS/400 environments, with hands-on knowledge of DB2/400, CL, system monitoring, batch processing, and production troubleshooting. A bachelor's degree in a related discipline or equivalent practical experience is specified, alongside strong communication, problem-solving, and cross-team collaboration skills.

Skills

IBM i (AS/400)
DB2/400
CL Programming
Production Application Support
Incident Management
Root Cause Analysis
System Monitoring
Performance Analysis
Job Scheduling
Batch Processing
SQL
XML
EDI
AS2
FTP
PGP

Visa sponsorship

Not detected in the job text

Keywords

IBM i
AS/400
iSeries
DB2/400
CL
SQL
XML
EDI
AS2
FTP
PGP
Production Support
Application Operations
Incident Management
Problem Management
Change Management
Release Management
ITIL
Batch Processing
Job Scheduling
System Monitoring
Performance Analysis
Root Cause Analysis
Data Integrity
Disaster Recovery
Business Continuity
High Availability
Modernization
Automation
Agile

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