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Added 14 hours ago
R
2027 Capital Markets, Global Equities, AI Engineer (16 Months, Co-op)
RBC
Toronto, ON
- Full-time
Software Engineering & Programming: Expertise in Python, and knowledge of databases, scripting, Unix systems, data structures, and networking.
Added 14 hours ago
A
Manufacturing Engineering Specialist
Actalent
Ottawa, ON · Nepean, ON
- $25 to $28 CAD / hour
- Contract
…opportunity to work directly with manufacturing equipment, automation systems, and engineering tools such as CAD and 3D modeling software in a hands-on production…
Added 14 hours ago
A
R&D Test Manager (Software - Validation & Verification)
Actalent
Ottawa, ON · Nepean, ON
- $145,000 to $195,000 CAD / year
- Full-time
The position is onsite at the Ottawa office, leading a V&V engineering team of approximately 67 people. It operates within a multidisciplinary R&D environment involving software, hardware,…
Added 14 hours ago
A
ILS Specialist
Actalent
Ottawa, ON
- $100,000 to $130,000 CAD / year
- Full-time
This role offers the opportunity to support advanced systems across multiple Integrated Logistics Support (ILS) disciplines, including Logistics Support Analysis, Configuration Management,…
Added 14 hours ago
A
R&D Test Manager (Software - Validation & Verification)
Actalent
Ottawa, ON · Nepean, ON
- $145,000 to $195,000 CAD / year
- Full-time
The position is onsite at the Ottawa office, leading a V&V engineering team of approximately 67 people. It operates within a multidisciplinary R&D environment involving software, hardware,…
Added 14 hours ago
A
Agent Methodes
Actalent
Mirabel, QC
- $35 to $60 CAD / hour
- Contract
Interpret, verify, and approve drawings and other documents from the engineering department.
Added 14 hours ago
I
Process/Project Engineer
Innophos
Port Maitland, ON
- $90,000 to $105,000 CAD / year
- Full-time
…execution. In addition, they are responsible for conducting engineering studies concerning the improvement of various aspects of the manufacturing processes and equipment – product quality,…
Added 14 hours ago
A
ILS Specialist
Actalent
Calgary, AB
- $100,000 to $130,000 CAD / year
- Full-time
This role offers the opportunity to support advanced systems across multiple Integrated Logistics Support (ILS) disciplines, including Logistics Support Analysis, Configuration Management,…
Added 14 hours ago
ST
Senior Materials Coordinator
Scarborough Transit Connect
Toronto, ON · Scarborough, ON
- Full-time
…deliver the Scarborough Subway Extension – Stations, Rail and Systems (SSE-SRS) package. The Scarborough Subway Extension will bring the TTC’s Line 2 subway service nearly eight kilometers…
Added 14 hours ago
W
Continuous Improvement Engineer
Wonderbrands
Toronto, ON · Greater Toronto Area, ON
- Other
Implement and drive standard work, including appropriate communication boards and problem-solving systems focused on core operations
Added 14 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Waterloo, ON
- Full-time
…contribute to the continuous improvement of our enterprise…
Added 14 hours ago
ED
Construction Project Manager
Elite Developments
Burlington, ON
- Full-time
Degree or diploma in Construction Management, Civil Engineering, or a related field
Added 14 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Richmond Hill, ON
- Full-time
…contribute to the continuous improvement of our enterprise…
Added 14 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Mississauga, ON
- Full-time
…contribute to the continuous improvement of our enterprise…
Added 14 hours ago
DC
Facilities Maintenance Coordinator
Douglas College
New Westminster, BC
- Full-time
…infrastructure renovation projects related to facilities building systems (mechanical, electrical, plumbing ( MEP ) and fire protection). This important role will provide direction,…
Added 15 hours ago
SP
Millwright
Stubbe's Precast
Woodstock, ON
- $35 to $41 CAD / hour
- Full-time
A firm understanding of hydraulic, pneumatic and conveying systems
Added 15 hours ago
ML
Reliability Planner
Maple Leaf Foods Inc
ON · Hannon, ON
- $71,000 to $103,000 CAD / year
- Part-time
Maintain an up-to-date awareness of business systems, work practices and schedules through attendance of courses, lectures, reading technical literature, reviewing reports etc. Creates a…
Added 15 hours ago
EA
Controls & Field Service Technician
EVS Automation Ltd
Burnaby, BC
- Full-time
…industry. We build control panels, program PLC, HMI and SCADA systems, and commission and support them on site, with projects across Canada, the Middle East and Asia. We’re a small team, so…
Added 15 hours ago
E
Cylinder Assembler
Emerson
Brantford, ON
- Full-time
Assemble hydraulic and pneumatic cylinder components according to engineering drawings, specifications, and work instructions.
Added 15 hours ago
Technicien de Centre de Données / Data Center Technician, Opérations de centres de données/Data Center Operations
Amazon
Montreal, QC
Added 15 hours ago
OT
Sr. Quality Assurance Developer
Open Text Corporation
Richmond Hill, ON
- Other
We are seeking a highly skilled Senior QA Developer to join the Trading Grid Translation Services (TGTS) engineering team. This role is responsible for ensuring the quality, reliability,…
Added 15 hours ago
AH
Device Design Engineer
Avalon Holographics
AB · Edmonton, AB
- Full-time
At Avalon Holographics, we’re developing technology that helps people understand complex systems and solve real-world problems!
Added 15 hours ago
PT
Electrician
Paladin Technologies
Vanderhoof, BC
- Full-time
…Teams to complete installations of data and structured cabling systems. This role requires the ability and know-how to properly complete the installation, understand and follow the BOM, and…
Added 15 hours ago
ML
Continuous Improvement Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Assist Site Pillar Leads with the initial deployment of LPS systems onsite and extend support to remaining lines post-deployment.
Added 15 hours ago
T
Hosting Systems Administrator
Thales
Ottawa, ON
- Full-time
Thales has a vacancy for a Hosting Systems Administrator who will be responsible for the successful delivery of infrastructure services to Thales Canada. In this role you will also provide…

OpenText

Sr. Cloud Applications Developer (AS/400)

Richmond Hill, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
Posting language: English
Posted: Nov 3, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for supporting, maintaining, and optimizing business-critical applications running on IBM i (AS/400) platforms.

The successful candidate will play a key role in ensuring application availability, operational stability, system performance, and data integrity while supporting ongoing modernization and automation initiatives. This position requires a strong production support background, deep technical expertise with AS/400 technologies, and a passion for delivering exceptional service to internal and external stakeholders.

You will work closely with application development teams, infrastructure teams, vendors, and business partners to resolve complex technical issues, implement enhancements, and contribute to the continuous improvement of our enterprise systems.

What The Role Offers

Production Application Support

Provide Level 2 and Level 3 support for mission-critical AS/400 (IBM i) applications.
Monitor and manage production incidents, service requests, and problem tickets.
Diagnose, troubleshoot, and resolve application and system issues within established service level objectives.
Participate in on-call support rotations and support critical production events.
Escalate complex issues appropriately and coordinate resolution across multiple support teams.

Troubleshooting & Problem Management

Analyze application logs, job logs, spool files, system messages, and performance metrics to identify root causes.
Troubleshoot application, integration, database, and performance-related issues.
Conduct root cause analysis and implement preventive measures to reduce recurring incidents.
Maintain knowledge articles, operational procedures, and troubleshooting documentation.
Collaborate with development, infrastructure, and architecture teams on problem resolution.

Application & Database Support

Support and maintain enterprise applications running on IBM i platforms.
Develop, modify, and implement application fixes using CL programs and SQL queries.
Support DB2/400 databases, including data validation, data corrections, and data integrity activities.
Assist with application enhancements, testing, and implementation activities.
Ensure application performance and system reliability meet business requirements.

Batch Processing & System Monitoring

Monitor and manage batch processing, scheduled jobs, interfaces, and system workloads.
Identify and resolve job failures, processing bottlenecks, and performance issues.
Proactively monitor system health and application availability.
Work with infrastructure teams to ensure systems are operating efficiently and within capacity thresholds.
Support disaster recovery and business continuity activities when required.

Change & Release Management

Support software deployments, patch implementations, upgrades, and production releases.
Participate in change management reviews, risk assessments, and implementation planning.
Coordinate testing activities and perform post-deployment validation.
Ensure adherence to audit, compliance, security, and operational standards.
Maintain accurate release documentation and implementation records.

Continuous Improvement & Modernization

Identify opportunities to automate manual operational activities and improve support processes.
Contribute to IBM i modernization initiatives and legacy application transformation programs.
Support observability, monitoring, and operational excellence initiatives.
Recommend process improvements that improve application reliability, resiliency, and supportability.
Collaborate with enterprise architecture and engineering teams to support strategic modernization objectives.

Technical Skills

WHAT YOU NEED TO SUCCEED

Strong experience supporting IBM i (AS/400/iSeries) environments.
Hands-on expertise with:
IBM i Operating System
AS/400 Architecture
DB2/400 Databases
CL (Control Language)
System Monitoring and Performance Analysis
Job Scheduling and Batch Processing
Application Troubleshooting and Incident Management
Knowledge of XML, EDI, AS2, FTP, and PGP, including their use in enterprise data exchange, secure file transfer, and system integration.
Experience diagnosing and resolving production issues in enterprise environments.
Knowledge of change management and software release processes.
Familiarity with data integrity controls and operational best practices.
Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
Experience working within production support, application operations, or enterprise technology organizations.
Proven track record supporting highly available, business-critical systems.
Experience working across multiple stakeholders, vendors, and technical teams.

Soft Skills

Strong analytical and problem-solving skills.
Excellent verbal and written communication abilities.
Client-focused mindset with a commitment to service excellence.
Ability to work independently while managing multiple priorities.
Strong collaboration and relationship management skills.
Ability to remain calm and effective during critical incidents and high-pressure situations.

Qualifications

Experience supporting large-scale enterprise applications within software, information management, financial services, logistics, supply chain, or SaaS organizations.
Knowledge of IBM i modernization tools and legacy platform transformation strategies.
Experience integrating IBM i applications with modern platforms, APIs, middleware, and enterprise services.
Understanding of ITIL processes, including:
Incident Management
Problem Management
Change Management
Service Request Management
Experience implementing automation and operational efficiency improvements.
Knowledge of security, compliance, audit, and data governance requirements.
Experience supporting disaster recovery, business continuity, and high-availability environments.
Familiarity with Agile delivery methodologies and cross-functional product teams.
Experience working within global support organizations supporting multiple regions and time zones.
IBM i, ITIL, or related industry certifications are considered an asset.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $94,100 - $141,100; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Provide Level 2 and Level 3 support for business-critical IBM i applications, resolving incidents and problems while maintaining application availability, performance, and data integrity. Support releases, batch operations, disaster recovery, and modernization efforts, and improve operational processes through automation and collaboration with technical and business teams.

Requirements

Requires at least five years of experience supporting enterprise applications in IBM i/AS/400 environments, with hands-on knowledge of DB2/400, CL, system monitoring, batch processing, and production troubleshooting. Candidates should also have strong communication and problem-solving skills; a bachelor's degree in a related discipline or equivalent practical experience is specified, and IBM i or ITIL certifications are an asset.

Skills

IBM i (AS/400)
DB2/400
CL Programming
Production Application Support
Incident Management
Root Cause Analysis
System Monitoring
Performance Analysis
Batch Processing
Job Scheduling
SQL
XML
EDI
AS2
FTP
PGP

Visa sponsorship

Not detected in the job text

Keywords

IBM i
AS/400
iSeries
DB2/400
CL
SQL
XML
EDI
AS2
FTP
PGP
Production Support
Application Operations
Incident Management
Problem Management
Change Management
ITIL
Batch Processing
Job Scheduling
System Monitoring
Performance Analysis
Root Cause Analysis
Data Integrity
Disaster Recovery
Business Continuity
High Availability
Application Modernization
Automation
Agile
Enterprise Applications

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