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Added 17 mins ago
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Scientific Specialist - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our…
Added 33 mins ago
RB
Mortgage Specialist
Royal Bank of Canada
Montreal, QC
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 33 mins ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
St. John's, NL
- Full-time
…and advice to your existing network of referrals and new RBC client acquisitions. Your drive to understand the full-suite of RBC Insurance Life, Whole Life, Living Benefits, & Wealth…
Added 33 mins ago
RB
Mortgage Specialist Assistant
Royal Bank of Canada
Ottawa, ON
- Part-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 1 hour ago
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Manufacturing Engineering Specialist
Actalent
Ottawa, ON · Nepean, ON
- $25 to $28 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 1 hour ago
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ILS Specialist
Actalent
Ottawa, ON
- $100,000 to $130,000 CAD / year
- Full-time
…Management, Obsolescence Management, and Technical Writing. As an ILS Specialist, you will ensure the reliability, maintainability, and supportability of complex systems by performing…
Added 1 hour ago
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ILS Specialist
Actalent
Calgary, AB
- $100,000 to $130,000 CAD / year
- Full-time
…Management, Obsolescence Management, and Technical Writing. As an ILS Specialist, you will ensure the reliability, maintainability, and supportability of complex systems by performing…
Added 1 hour ago
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Spécialiste Control Qualité
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $40 to $48 CAD / hour
- Full-time
Review client technical specifications and extract quality requirements. Create, update, and maintain control plans, inspection, and test plans. Ensure quality deliverables meet client…
Added 1 hour ago
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Accounting Technician, Private Enterprise
Baker Tilly Canada
Dartmouth, NS
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
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Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
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Procurement & NetSuite Specialist
Kelly
Waterloo, ON
- $65,000 to $70,000 USD / year
- Full-time
Kelly is recruiting a Procurement & NetSuite Specialist for a manufacturing client in Waterloo. This hands-on opportunity combines purchasing and supplier management with maintaining the…
Added 1 hour ago
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Sr. Cloud Applications Developer (AS/400)
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 1 hour ago
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Mortgage Specialist- EN
RBC
Montreal, QC
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 1 hour ago
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Sr. Cloud Applications Developer (AS/400)
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 1 hour ago
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Sr. Cloud Applications Developer (AS/400)
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 2 hours ago
SI
Community & Industry Engagement Specialist
Saskatchewan Indian Institute of Technologies (SIIT)
SK
- Full-time
The Community & Industry Engagement Specialist is responsible for working with clients to provide information and support in career planning, skills training, and employment or educational…
Added 3 hours ago
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Inventory & Procurement Specialist- Calgary
Slalom
Calgary, AB
- Full-time
…become the world’s most customer-obsessed and employee-empowered services company. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to…
Added 4 hours ago
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Senior Procurement Contract Specialist
Worley
Markham, ON · Oakville, ON
- Full-time
Working closely with project management, engineering, construction, supply chain, legal, regulatory, and client teams, the Senior Procurement Contracts Specialist provides contractual and…
Added 4 hours ago
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Territory Account Manager
Insight
Montreal, QC
- Full-time
…relations commerciales pour vendre des produits, logiciels et services par téléphone et e-mail. Ce poste reçoit des appels entrants et effectue des appels sortants axés sur le développement…
Added 4 hours ago
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Building Code Consultant
QAI Laboratories
Burnaby, BC
- Full-time
…cost-effective solutions through our in-house capabilities/services, and an established world-wide network of qualified affiliates. The QAI name and logo have become well-recognized…
Added 4 hours ago
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Concrete Restoration Specialist
Engineering Link
Toronto, ON
- Full-time
Concrete Restoration Specialist (Intermediate/Senior)
Added 5 hours ago
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Credit Analyst / Analyste Crédit
Allianz Trade in North America
Montreal, QC
- Full-time
Added 5 hours ago
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Senior Specialist, Debt Solutions
Doane Grant Thornton LLP
AB · Edmonton, AB
- Full-time
…trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our…
Added 5 hours ago
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Fulfillment Specialist
Draganfly Inc.
Saskatoon, SK
- Full-time
…industry, Draganfly’s focus is on the sale of drone products and services, contract engineering & custom integration product development, and health monitoring products and…
Added 5 hours ago
TS
Maintenance Technician, Luxury Residential
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Our client is seeking a skilled and service-oriented Maintenance Technician to join the team at a premier luxury residential and mixed-use property in downtown Toronto.

OpenText

Sr. Cloud Applications Developer (AS/400)

Richmond Hill, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
Posting language: English
Posted: Nov 3, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for supporting, maintaining, and optimizing business-critical applications running on IBM i (AS/400) platforms.

The successful candidate will play a key role in ensuring application availability, operational stability, system performance, and data integrity while supporting ongoing modernization and automation initiatives. This position requires a strong production support background, deep technical expertise with AS/400 technologies, and a passion for delivering exceptional service to internal and external stakeholders.

You will work closely with application development teams, infrastructure teams, vendors, and business partners to resolve complex technical issues, implement enhancements, and contribute to the continuous improvement of our enterprise systems.

What The Role Offers

Production Application Support

Provide Level 2 and Level 3 support for mission-critical AS/400 (IBM i) applications.
Monitor and manage production incidents, service requests, and problem tickets.
Diagnose, troubleshoot, and resolve application and system issues within established service level objectives.
Participate in on-call support rotations and support critical production events.
Escalate complex issues appropriately and coordinate resolution across multiple support teams.

Troubleshooting & Problem Management

Analyze application logs, job logs, spool files, system messages, and performance metrics to identify root causes.
Troubleshoot application, integration, database, and performance-related issues.
Conduct root cause analysis and implement preventive measures to reduce recurring incidents.
Maintain knowledge articles, operational procedures, and troubleshooting documentation.
Collaborate with development, infrastructure, and architecture teams on problem resolution.

Application & Database Support

Support and maintain enterprise applications running on IBM i platforms.
Develop, modify, and implement application fixes using CL programs and SQL queries.
Support DB2/400 databases, including data validation, data corrections, and data integrity activities.
Assist with application enhancements, testing, and implementation activities.
Ensure application performance and system reliability meet business requirements.

Batch Processing & System Monitoring

Monitor and manage batch processing, scheduled jobs, interfaces, and system workloads.
Identify and resolve job failures, processing bottlenecks, and performance issues.
Proactively monitor system health and application availability.
Work with infrastructure teams to ensure systems are operating efficiently and within capacity thresholds.
Support disaster recovery and business continuity activities when required.

Change & Release Management

Support software deployments, patch implementations, upgrades, and production releases.
Participate in change management reviews, risk assessments, and implementation planning.
Coordinate testing activities and perform post-deployment validation.
Ensure adherence to audit, compliance, security, and operational standards.
Maintain accurate release documentation and implementation records.

Continuous Improvement & Modernization

Identify opportunities to automate manual operational activities and improve support processes.
Contribute to IBM i modernization initiatives and legacy application transformation programs.
Support observability, monitoring, and operational excellence initiatives.
Recommend process improvements that improve application reliability, resiliency, and supportability.
Collaborate with enterprise architecture and engineering teams to support strategic modernization objectives.

Technical Skills

WHAT YOU NEED TO SUCCEED

Strong experience supporting IBM i (AS/400/iSeries) environments.
Hands-on expertise with:
IBM i Operating System
AS/400 Architecture
DB2/400 Databases
CL (Control Language)
System Monitoring and Performance Analysis
Job Scheduling and Batch Processing
Application Troubleshooting and Incident Management
Knowledge of XML, EDI, AS2, FTP, and PGP, including their use in enterprise data exchange, secure file transfer, and system integration.
Experience diagnosing and resolving production issues in enterprise environments.
Knowledge of change management and software release processes.
Familiarity with data integrity controls and operational best practices.
Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
Experience working within production support, application operations, or enterprise technology organizations.
Proven track record supporting highly available, business-critical systems.
Experience working across multiple stakeholders, vendors, and technical teams.

Soft Skills

Strong analytical and problem-solving skills.
Excellent verbal and written communication abilities.
Client-focused mindset with a commitment to service excellence.
Ability to work independently while managing multiple priorities.
Strong collaboration and relationship management skills.
Ability to remain calm and effective during critical incidents and high-pressure situations.

Qualifications

Experience supporting large-scale enterprise applications within software, information management, financial services, logistics, supply chain, or SaaS organizations.
Knowledge of IBM i modernization tools and legacy platform transformation strategies.
Experience integrating IBM i applications with modern platforms, APIs, middleware, and enterprise services.
Understanding of ITIL processes, including:
Incident Management
Problem Management
Change Management
Service Request Management
Experience implementing automation and operational efficiency improvements.
Knowledge of security, compliance, audit, and data governance requirements.
Experience supporting disaster recovery, business continuity, and high-availability environments.
Familiarity with Agile delivery methodologies and cross-functional product teams.
Experience working within global support organizations supporting multiple regions and time zones.
IBM i, ITIL, or related industry certifications are considered an asset.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $94,100 - $141,100; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Provide Level 2 and Level 3 support for business-critical IBM i applications, resolving incidents and problems while maintaining application availability, performance, and data integrity. Support releases, batch operations, disaster recovery, and modernization efforts, and improve operational processes through automation and collaboration with technical and business teams.

Requirements

Requires at least five years of experience supporting enterprise applications in IBM i/AS/400 environments, with hands-on knowledge of DB2/400, CL, system monitoring, batch processing, and production troubleshooting. Candidates should also have strong communication and problem-solving skills; a bachelor's degree in a related discipline or equivalent practical experience is specified, and IBM i or ITIL certifications are an asset.

Skills

IBM i (AS/400)
DB2/400
CL Programming
Production Application Support
Incident Management
Root Cause Analysis
System Monitoring
Performance Analysis
Batch Processing
Job Scheduling
SQL
XML
EDI
AS2
FTP
PGP

Visa sponsorship

Not detected in the job text

Keywords

IBM i
AS/400
iSeries
DB2/400
CL
SQL
XML
EDI
AS2
FTP
PGP
Production Support
Application Operations
Incident Management
Problem Management
Change Management
ITIL
Batch Processing
Job Scheduling
System Monitoring
Performance Analysis
Root Cause Analysis
Data Integrity
Disaster Recovery
Business Continuity
High Availability
Application Modernization
Automation
Agile
Enterprise Applications

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