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Added 14 mins ago
J
Senior Software Developer (C#/.NET and React)
Jobgether
Canada
- Up to $120,000 CAD / year
- Full-time
Collaborative environment: Join a close-knit engineering team where senior developers have meaningful influence over technical decisions and project outcomes.
Added 29 mins ago
A
Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
10–15 years of engineering experience with cloud-native systems, including APIs, microservices, containerization, and serverless architectures.
Added 1 hour ago
SP
Structural Engineer P. Eng (Building Systems)
Stubbe's Precast
Woodstock, ON
- $100,000 to $125,000 CAD / year
- Full-time
We are seeking a Senior Structural Engineer (Building Systems) for immediate employment for the Harley, ON (located between Brantford and Woodstock) with opportunities for hybrid work. This…
Added 1 hour ago
JA
SME - Commercial Mortgage (Contract)
JazzX AI
Canada
- Contract
This is early-stage, hard, and consequential work. If you want to be part of bringing AI systems to market that actually run in production, handle real complexity, and deliver real outcomes…
Added 1 hour ago
MR
Broker of Record
MoveSmart Rentals
Vaughan, ON
- Up to $130,000 CAD / year
- Full-time
…approvals, agent onboarding, transaction review, compliance systems, and ongoing regulatory…
Added 1 hour ago
TA
Inventory and Component Repair Sr. Manager
Top Aces
Saguenay, QC
- Full-time
Ensure compliance with approved maintenance procedures, quality systems, and airworthiness standards.
Added 1 hour ago
CP
Facilities Maintenance Technician I
Contract Pharmaceuticals Limited
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
…operation, maintenance, troubleshooting, and repair of all building systems and utilities. This role ensures that the facility operates efficiently, safely, and in compliance with cGMP…
Added 1 hour ago
SE
Sr Solution Sales Representative - Smart Buildings
Schneider Electric
Dollard-Des Ormeaux, QC
- $129,600 to $172,800 CAD / year
- Full-time
As a Senior Solutions Sales Representative, Smart Buildings, you will engage building owners, developers, consultants, and engineering firms early in the project lifecycle. You will help…
Added 1 hour ago
DM
Control Systems Technical Specialist II
Discovery Mining Ltd
South Porcupine, ON
- Temporary
The Control Systems Technical Specialist II is a member of the Metallurgy team and is responsible for maintaining and improving the availability and integrity of the site industrial control…
Added 1 hour ago
TS
Fire Protection Design Engineer - Associate Principal
TalentSphere Staffing Solutions
Halifax, NS
- Full-time
Discipline: Fire Protection Engineering / Design
Added 1 hour ago
WI
Computing Science Lecturer
Women In Machine Learning And Data Science, Mumbai
Burnaby, BC
- Full-time
■ Teach and develop university courses. The School has teaching needs in Software Engineering, Systems Programming, Software Testing, and Data Structures, with focus on integrating AI into…
Added 2 hours ago
SH
Regional Clinical Engineer - Masters
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
The Clinical Engineering Shared Administrative Service provides strategic and operational medical device technology leadership and management. Services include: medical equipment technology…
Added 2 hours ago
Manager, Engineering
Toronto Hydro
Toronto, ON
Reporting to the Senior Manager, Grid Planning, the Manager, Engineering leads a team responsible for system studies, system planning, and grid modernization initiatives. The role provides…
Added 2 hours ago
Regional Clinical Engineer - Masters
Winnipeg Regional Health Authority
Winnipeg, MB
The Clinical Engineering Shared Administrative Service provides strategic and operational medical device technology leadership and management. Services include: medical equipment technology…
Added 2 hours ago
SENIOR PROJECT COORDINATOR PF&R & ED&C
City of Toronto
Toronto, ON
CPDD is seeking a highly motivated professional for the position of a Senior Project Coordinator (Architecture and Landscape Architecture). The Senior Project Coordinator will lead the…
Added 2 hours ago
BF
Chief Engineer, Minor
BC Ferries
Saltspring Island, BC
- Full-time
Reporting to the Senior Chief Engineer, this position is responsible for the operation and maintenance of a ship’s mechanical, electrical, and propulsion systems and will perform duties…
Added 3 hours ago
A
Program Director
APPLY
Toronto, ON
- Full-time
Experience consulting or working within B2B manufacturing environments, with a strong understanding of plant-level operations and engineering systems to drive digital and AI opportunities.
Added 3 hours ago
ST
Senior Materials Coordinator
Scarborough Transit Connect
Toronto, ON · Scarborough, ON
- Full-time
…deliver the Scarborough Subway Extension – Stations, Rail and Systems (SSE-SRS) package. The Scarborough Subway Extension will bring the TTC’s Line 2 subway service nearly eight kilometers…
Added 3 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 3 hours ago
ED
Construction Project Manager
Elite Developments
Burlington, ON
- Full-time
Reporting to senior leadership, the Construction Project Manager will coordinate site activities, manage subcontractor relationships, oversee construction documentation, and serve as the…
Added 3 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 3 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 4 hours ago
E
Cylinder Assembler
Emerson
Brantford, ON
- Full-time
Assemble hydraulic and pneumatic cylinder components according to engineering drawings, specifications, and work instructions.
Added 4 hours ago
OT
Sr. Quality Assurance Developer
Open Text Corporation
Richmond Hill, ON
- Other
We are seeking a highly skilled Senior QA Developer to join the Trading Grid Translation Services (TGTS) engineering team. This role is responsible for ensuring the quality, reliability,…
Added 4 hours ago
GA
Solutions Engineer Intern
Geekplus America Inc
Markham, ON
- Internship
We are looking for a motivated and technically curious Solutions Engineering Intern to join our Solutions team. This role is ideal for engineering student who enjoys combining data…

OpenText

Sr. Cloud Applications Developer (AS/400)

Waterloo, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
Posting language: English
Posted: Nov 3, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for supporting, maintaining, and optimizing business-critical applications running on IBM i (AS/400) platforms.

The successful candidate will play a key role in ensuring application availability, operational stability, system performance, and data integrity while supporting ongoing modernization and automation initiatives. This position requires a strong production support background, deep technical expertise with AS/400 technologies, and a passion for delivering exceptional service to internal and external stakeholders.

You will work closely with application development teams, infrastructure teams, vendors, and business partners to resolve complex technical issues, implement enhancements, and contribute to the continuous improvement of our enterprise systems.

What The Role Offers

Production Application Support

Provide Level 2 and Level 3 support for mission-critical AS/400 (IBM i) applications.
Monitor and manage production incidents, service requests, and problem tickets.
Diagnose, troubleshoot, and resolve application and system issues within established service level objectives.
Participate in on-call support rotations and support critical production events.
Escalate complex issues appropriately and coordinate resolution across multiple support teams.

Troubleshooting & Problem Management

Analyze application logs, job logs, spool files, system messages, and performance metrics to identify root causes.
Troubleshoot application, integration, database, and performance-related issues.
Conduct root cause analysis and implement preventive measures to reduce recurring incidents.
Maintain knowledge articles, operational procedures, and troubleshooting documentation.
Collaborate with development, infrastructure, and architecture teams on problem resolution.

Application & Database Support

Support and maintain enterprise applications running on IBM i platforms.
Develop, modify, and implement application fixes using CL programs and SQL queries.
Support DB2/400 databases, including data validation, data corrections, and data integrity activities.
Assist with application enhancements, testing, and implementation activities.
Ensure application performance and system reliability meet business requirements.

Batch Processing & System Monitoring

Monitor and manage batch processing, scheduled jobs, interfaces, and system workloads.
Identify and resolve job failures, processing bottlenecks, and performance issues.
Proactively monitor system health and application availability.
Work with infrastructure teams to ensure systems are operating efficiently and within capacity thresholds.
Support disaster recovery and business continuity activities when required.

Change & Release Management

Support software deployments, patch implementations, upgrades, and production releases.
Participate in change management reviews, risk assessments, and implementation planning.
Coordinate testing activities and perform post-deployment validation.
Ensure adherence to audit, compliance, security, and operational standards.
Maintain accurate release documentation and implementation records.

Continuous Improvement & Modernization

Identify opportunities to automate manual operational activities and improve support processes.
Contribute to IBM i modernization initiatives and legacy application transformation programs.
Support observability, monitoring, and operational excellence initiatives.
Recommend process improvements that improve application reliability, resiliency, and supportability.
Collaborate with enterprise architecture and engineering teams to support strategic modernization objectives.

Technical Skills

WHAT YOU NEED TO SUCCEED

Strong experience supporting IBM i (AS/400/iSeries) environments.
Hands-on expertise with:
IBM i Operating System
AS/400 Architecture
DB2/400 Databases
CL (Control Language)
System Monitoring and Performance Analysis
Job Scheduling and Batch Processing
Application Troubleshooting and Incident Management
Knowledge of XML, EDI, AS2, FTP, and PGP, including their use in enterprise data exchange, secure file transfer, and system integration.
Experience diagnosing and resolving production issues in enterprise environments.
Knowledge of change management and software release processes.
Familiarity with data integrity controls and operational best practices.
Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
Experience working within production support, application operations, or enterprise technology organizations.
Proven track record supporting highly available, business-critical systems.
Experience working across multiple stakeholders, vendors, and technical teams.

Soft Skills

Strong analytical and problem-solving skills.
Excellent verbal and written communication abilities.
Client-focused mindset with a commitment to service excellence.
Ability to work independently while managing multiple priorities.
Strong collaboration and relationship management skills.
Ability to remain calm and effective during critical incidents and high-pressure situations.

Qualifications

Experience supporting large-scale enterprise applications within software, information management, financial services, logistics, supply chain, or SaaS organizations.
Knowledge of IBM i modernization tools and legacy platform transformation strategies.
Experience integrating IBM i applications with modern platforms, APIs, middleware, and enterprise services.
Understanding of ITIL processes, including:
Incident Management
Problem Management
Change Management
Service Request Management
Experience implementing automation and operational efficiency improvements.
Knowledge of security, compliance, audit, and data governance requirements.
Experience supporting disaster recovery, business continuity, and high-availability environments.
Familiarity with Agile delivery methodologies and cross-functional product teams.
Experience working within global support organizations supporting multiple regions and time zones.
IBM i, ITIL, or related industry certifications are considered an asset.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $94,100 - $141,100; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Provide Level 2 and Level 3 support for business-critical IBM i applications, resolving incidents and maintaining application availability, performance, and data integrity. Manage batch processing, releases, and operational improvements while collaborating with development, infrastructure, vendors, and business teams on modernization and automation.

Requirements

Requires at least five years of enterprise application support experience in IBM i/AS/400 environments, with hands-on knowledge of DB2/400, CL, system monitoring, batch processing, and production troubleshooting. Candidates should also have strong communication and problem-solving skills; a bachelor's degree in a related discipline or equivalent practical experience is specified, and ITIL or IBM i certifications are an asset.

Skills

IBM i (AS/400)
DB2/400
CL Programming
Production Application Support
Incident Management
Root Cause Analysis
System Monitoring
Performance Analysis
Batch Processing
Job Scheduling
SQL
XML
EDI
AS2
FTP
PGP

Visa sponsorship

Not detected in the job text

Keywords

IBM i
AS/400
iSeries
DB2/400
CL
SQL
XML
EDI
AS2
FTP
PGP
Production Support
Application Operations
Incident Management
Problem Management
Change Management
ITIL
Batch Processing
Job Scheduling
System Monitoring
Performance Analysis
Root Cause Analysis
Data Integrity
Disaster Recovery
Business Continuity
High Availability
Modernization
Automation
Agile
Enterprise Applications

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