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Added 4 mins ago
RC
product specialist - (information technology) it
Raenan Consultancy
Toronto, ON
- Full-time
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 33 mins ago
FH
Nurse Practitioner - Casual Locum - Various Sites
Fraser Health Authority
Surrey, BC
- $60.75 to $87.33 CAD / hour
- Full-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 2 hours ago
M
Support Specialist - AI Applications
Marsh
Toronto, ON
- Full-time
Analyze support tickets, coordinate with other IT teams, and identify and implement technical solutions to resolve software and usability issues (functionality, sign-on, security access,…
Added 2 hours ago
E
Scientific Specialist - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
The Scientific Specialist provides advanced scientific, technical, and operational leadership to support laboratory operations, research initiatives, and strategic business objectives.…
Added 2 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 4 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 4 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 4 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 4 hours ago
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Project Risk Manager
Hays
Toronto, ON
- $130,000 to $132,000 CAD / year
- Full-time
Hays is proud to partner with a leading global mining organization to recruit a Senior Specialist – Project Risk Management for a permanent opportunity based in Toronto, Ontario.
Added 4 hours ago
VF
Senior Project Delivery Specialist - RBT2 (4 Year Term)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
The Senior Project Delivery Specialist – Infrastructure Division, is responsible for leading one or more major project work streams (such as procurement, design development, property…
Added 6 hours ago
W
Senior Procurement Contract Specialist
Worley
Markham, ON · Oakville, ON
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 6 hours ago
RB
Process Governance Specialist
Red Bull
Chilliwack, BC
- Full-time
…process governance, SAP EWM/SAP DM business-process support, technical documentation, SOP/work instruction ownership, user training and continuous improvement. The person should become the…
Added 7 hours ago
ST
LTL Freight Pricing & Inside Sales Specialist
Steele's Transportation Group
Calgary, AB
- Full-time
…Calgary, Red Deer and Edmonton, along with local pickup and delivery, cross-docking and specialized transportation solutions throughout…
Added 7 hours ago
PH
CCMG Genetic and Genomic Diagnostics Fellowship, Division of Genome Diagnostics, Department of Pathology and Laboratory Medicine - BC Children’s Hospital & BC Women’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Full-time
This outstanding fellowship opportunity will enable you to become a competent specialist in the area of clinical laboratory genetics. You will complete supervised training, as outlined in…
Added 7 hours ago
RB
Process Governance Specialist
Red Bull
Chilliwack, BC
- Full-time
…process governance, SAP EWM/SAP DM business-process support, technical documentation, SOP/work instruction ownership, user training and continuous improvement. The person should become the…
Added 8 hours ago
AC
Engineer, Project
AVI-SPL Canada
Montreal, QC
- Full-time
As a Project Engineer, you will oversee the technical delivery of AV Integration projects. You will review new projects, finalizing documentation such as the bill of materials, drawings,…
Added 8 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 8 hours ago
B&
Civil Engineer - Water
Black & Veatch
Markham, ON
- $115,280 to $192,140 CAD / year
- Full-time
Focus on large-scale water and wastewater infrastructure projects with a focus on the delivery of projects by leading significant portions of a variety of facilities throughout the cycle of…
Added 8 hours ago
Senior Commercial Engineer
Gibson Energy
AB · Calgary, AB
The Commercial Engineer recommends the technical scope development of supported external-customer business cases through pre-front end engineering design (Pre-FEED)/Class 4. Reporting to…
Added 8 hours ago
SC
People Partner
SLR Consulting
Calgary, AB · Vancouver, BC · Guelph, ON · Toronto, ON
- Full-time
…to our clients through the integration of over 30 advisory, technical environmental, and engineering disciplines to help clients address some of their most complex challenges around…
Added 8 hours ago
T&
Associate Director
Turner & Townsend
Toronto, ON
- Full-time
…trusted client relationships, and contributing to the growth and technical capability of the…
Added 9 hours ago
C
Specialist Software Development-CA
CN
Quebec, QC
- Full-time
…commitment, as well as leveraging expertise and skill set to achieve delivery goals. The role contributes to the whole solution by analyzing functional specifications to identify the best…
Added 9 hours ago
SC
Rail Maintenance Facility Director – Engineering Services
SYSTRA Canada
Toronto, ON
- Full-time
Establish and oversee technical compliance frameworks, engineering standards, design variations, technical submittals and asset performance requirements. Support safety certification,…
Added 9 hours ago
UO
Communications Specialist
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Communications Specialist enhances the awareness and positioning of the Academy of Translation Medicine (ATM) by leading the development of a communications and engagement strategy.…
Added 9 hours ago
MM
Support Specialist - AI Applications
Marsh McLennan
Toronto, ON
- Full-time
Analyze support tickets, coordinate with other IT teams, and identify and implement technical solutions to resolve software and usability issues (functionality, sign-on, security access,…

OpenText

Sr. Cloud Applications Developer (AS/400)

Waterloo, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
Posting language: English
Posted: Nov 3, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for supporting, maintaining, and optimizing business-critical applications running on IBM i (AS/400) platforms.

The successful candidate will play a key role in ensuring application availability, operational stability, system performance, and data integrity while supporting ongoing modernization and automation initiatives. This position requires a strong production support background, deep technical expertise with AS/400 technologies, and a passion for delivering exceptional service to internal and external stakeholders.

You will work closely with application development teams, infrastructure teams, vendors, and business partners to resolve complex technical issues, implement enhancements, and contribute to the continuous improvement of our enterprise systems.

What The Role Offers

Production Application Support

Provide Level 2 and Level 3 support for mission-critical AS/400 (IBM i) applications.
Monitor and manage production incidents, service requests, and problem tickets.
Diagnose, troubleshoot, and resolve application and system issues within established service level objectives.
Participate in on-call support rotations and support critical production events.
Escalate complex issues appropriately and coordinate resolution across multiple support teams.

Troubleshooting & Problem Management

Analyze application logs, job logs, spool files, system messages, and performance metrics to identify root causes.
Troubleshoot application, integration, database, and performance-related issues.
Conduct root cause analysis and implement preventive measures to reduce recurring incidents.
Maintain knowledge articles, operational procedures, and troubleshooting documentation.
Collaborate with development, infrastructure, and architecture teams on problem resolution.

Application & Database Support

Support and maintain enterprise applications running on IBM i platforms.
Develop, modify, and implement application fixes using CL programs and SQL queries.
Support DB2/400 databases, including data validation, data corrections, and data integrity activities.
Assist with application enhancements, testing, and implementation activities.
Ensure application performance and system reliability meet business requirements.

Batch Processing & System Monitoring

Monitor and manage batch processing, scheduled jobs, interfaces, and system workloads.
Identify and resolve job failures, processing bottlenecks, and performance issues.
Proactively monitor system health and application availability.
Work with infrastructure teams to ensure systems are operating efficiently and within capacity thresholds.
Support disaster recovery and business continuity activities when required.

Change & Release Management

Support software deployments, patch implementations, upgrades, and production releases.
Participate in change management reviews, risk assessments, and implementation planning.
Coordinate testing activities and perform post-deployment validation.
Ensure adherence to audit, compliance, security, and operational standards.
Maintain accurate release documentation and implementation records.

Continuous Improvement & Modernization

Identify opportunities to automate manual operational activities and improve support processes.
Contribute to IBM i modernization initiatives and legacy application transformation programs.
Support observability, monitoring, and operational excellence initiatives.
Recommend process improvements that improve application reliability, resiliency, and supportability.
Collaborate with enterprise architecture and engineering teams to support strategic modernization objectives.

Technical Skills

WHAT YOU NEED TO SUCCEED

Strong experience supporting IBM i (AS/400/iSeries) environments.
Hands-on expertise with:
IBM i Operating System
AS/400 Architecture
DB2/400 Databases
CL (Control Language)
System Monitoring and Performance Analysis
Job Scheduling and Batch Processing
Application Troubleshooting and Incident Management
Knowledge of XML, EDI, AS2, FTP, and PGP, including their use in enterprise data exchange, secure file transfer, and system integration.
Experience diagnosing and resolving production issues in enterprise environments.
Knowledge of change management and software release processes.
Familiarity with data integrity controls and operational best practices.
Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
Experience working within production support, application operations, or enterprise technology organizations.
Proven track record supporting highly available, business-critical systems.
Experience working across multiple stakeholders, vendors, and technical teams.

Soft Skills

Strong analytical and problem-solving skills.
Excellent verbal and written communication abilities.
Client-focused mindset with a commitment to service excellence.
Ability to work independently while managing multiple priorities.
Strong collaboration and relationship management skills.
Ability to remain calm and effective during critical incidents and high-pressure situations.

Qualifications

Experience supporting large-scale enterprise applications within software, information management, financial services, logistics, supply chain, or SaaS organizations.
Knowledge of IBM i modernization tools and legacy platform transformation strategies.
Experience integrating IBM i applications with modern platforms, APIs, middleware, and enterprise services.
Understanding of ITIL processes, including:
Incident Management
Problem Management
Change Management
Service Request Management
Experience implementing automation and operational efficiency improvements.
Knowledge of security, compliance, audit, and data governance requirements.
Experience supporting disaster recovery, business continuity, and high-availability environments.
Familiarity with Agile delivery methodologies and cross-functional product teams.
Experience working within global support organizations supporting multiple regions and time zones.
IBM i, ITIL, or related industry certifications are considered an asset.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $94,100 - $141,100; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Provide Level 2 and Level 3 support for business-critical IBM i applications, resolving incidents and maintaining application availability, performance, and data integrity. Manage batch processing, releases, and operational improvements while collaborating with development, infrastructure, vendors, and business teams on modernization and automation.

Requirements

Requires at least five years of enterprise application support experience in IBM i/AS/400 environments, with hands-on knowledge of DB2/400, CL, system monitoring, batch processing, and production troubleshooting. Candidates should also have strong communication and problem-solving skills; a bachelor's degree in a related discipline or equivalent practical experience is specified, and ITIL or IBM i certifications are an asset.

Skills

IBM i (AS/400)
DB2/400
CL Programming
Production Application Support
Incident Management
Root Cause Analysis
System Monitoring
Performance Analysis
Batch Processing
Job Scheduling
SQL
XML
EDI
AS2
FTP
PGP

Visa sponsorship

Not detected in the job text

Keywords

IBM i
AS/400
iSeries
DB2/400
CL
SQL
XML
EDI
AS2
FTP
PGP
Production Support
Application Operations
Incident Management
Problem Management
Change Management
ITIL
Batch Processing
Job Scheduling
System Monitoring
Performance Analysis
Root Cause Analysis
Data Integrity
Disaster Recovery
Business Continuity
High Availability
Modernization
Automation
Agile
Enterprise Applications

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