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Added 10 days ago
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Azure Enterprise Architect - Full Stack & AI Solutions (Canada)
Avanade
Toronto, ON
- Full-time
Provide technical leadership across backend platforms utilizing .NET, C#, Python, Node.js, microservices, APIs, event-driven architectures, and distributed systems.
Added 11 days ago
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Full Stack Engineer
Hays
Toronto, ON
- Contract
Our client is seeking experienced Senior Full Stack Developers to join a high-performing Agile team delivering both on-premises and cloud-native applications within the financial services…
Added 11 days ago
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Senior Application Developer
HCLTech
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for a Senior Application Developer with strong experience supporting and enhancing mission‑critical banking applications in a high‑availability, regulatory‑driven…
Added 11 days ago
ZG
Senior IT Security Engineer
Zema Global Data Corporation
Vancouver, BC
- $110,000 to $135,000 CAD / year
- Full-time
The Senior Security Engineer is a key contributor to securing a cloud-first, DevSecOps driven environment, responsible for embedding security into cloud platforms, with a strong focus on…
Added 11 days ago
Business Intelligence and Artificial Intelligence Analyst
L3Harris Technologies
Mirabel, QC
…decision-making. As a strategic partner, you will work closely with senior leadership, managers, and functional experts to identify opportunities for process improvement, performance…
Added 11 days ago
AI
Senior Forward Deployed AI Engineer (Python, Data & GenAI)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
We are looking for a senior Forward Deployed Engineer who combines production-grade software engineering, data engineering, AI application development, and client-facing consulting. You…
Added 11 days ago
KG
Forward Deployed Engineer (Python/PySpark + Claude)
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
Position: Forward Deployed Engineer (Python/PySpark + Claude + SQL + APIs + Data & MLOps)
Added 12 days ago
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Director, Data Platform Engineering
TD
Toronto, ON
- Full-time
Drive platform modernization, engineering transformation, automation, and AI-enabled development practices.
Added 12 days ago
AB
DevOps Automation Engineer (OpenShift / .NET / CI/CD)
Ateko, backed by Bell Canada
Mississauga, ON
- Contract
We are seeking an experienced DevOps Automation Engineer to join a high-performing Agile Scrum team responsible for supporting a large portfolio of enterprise applications. The team is…
Added 12 days ago
XI
Director, Network Development & Operations
Xplore Inc
Fredericton, NB · Woodstock, NB · Cornwall, ON · Markham, ON · Calgary, AB
- Full-time
The Director, Network Development & Operations is the senior leader responsible for turning Xplore’s network architecture into an automated, scalable production network, delivering Core &…
Added 12 days ago
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Senior Software QA Specialist – FortiGate Cloud
Fortinet
Burnaby, BC
- Full-time
…cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic…
Added 12 days ago
MC
Cloud Platform Engineer – Kubernetes (36051)
Myticas Consulting
Toronto, ON
- Contract
Develop automation scripts and platform tooling using Python.
Added 12 days ago
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Senior / Principal Forward Deployed Engineering & AI Solutions Architect
CGI
Toronto, ON
- Full-time
CGI is seeking an accomplished, independent and commercially astute Senior / Principal Forward Deployed Engineering & AI Solutions Architect to help establish, evolve and deliver our…
Added 12 days ago
SL
Senior AI Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
This role will collaborate with architects, product owners, data engineers, security and governance partners, and business stakeholders to deliver AI-powered applications,…
Added 12 days ago
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Senior Staff Software Development Engineer
BeyondTrust
Canada
- Full-time
BeyondTrust is seeking a Senior Staff Software Development Engineer to set the technical direction for NHI Governance. NHI Governance is the Pathfinder Insights module that discovers,…
Added 12 days ago
ED
Senior Network Delivery Engineer - EN 235
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
EDC is seeking a senior network engineering professional to lead the design, implementation, automation, validation, modernization, and production transition of secure enterprise network…
Added 12 days ago
B
Senior Software Development Engineer
BeyondTrust
Canada
- Full-time
BeyondTrust is seeking a Senior Software Development Engineer to help build NHI Governance. NHI Governance is the Pathfinder Insights module that discovers, assesses, and remediates…
Added 12 days ago
I
Senior Software Developer (Pre-ID Relo)
Intuit
Toronto, ON
- Full-time
We are hiring a Senior Software Engineer to join our HCM engineering team in Toronto. You will own the design and delivery of full stack features across our HCM surfaces, working from…
Added 12 days ago
O
Sr. IT Software Developer
OpenText
Waterloo, ON
- Full-time
We are seeking a Senior Software Developer to support and enhance critical customer service and service management platforms, including ServiceNow, Siebel CRM, Oracle B2C Service, and other…
Added 12 days ago
O
Sr. IT Software Developer
OpenText
Richmond Hill, ON
- Full-time
We are seeking a Senior Software Developer to support and enhance critical customer service and service management platforms, including ServiceNow, Siebel CRM, Oracle B2C Service, and other…
Added 12 days ago
O
Sr. IT Software Developer
OpenText
Mississauga, ON
- Full-time
We are seeking a Senior Software Developer to support and enhance critical customer service and service management platforms, including ServiceNow, Siebel CRM, Oracle B2C Service, and other…
Added 12 days ago
S
Data Analyst / Product Owner
SPECTRAFORCE
Toronto, ON
- $48 to $52 CAD / hour
- Contract
Improved reporting efficiency, automation, and data accessibility through scalable analytics solutions and modern data practices.
Added 12 days ago
K
Data Analyst
Kelly
Toronto, ON
- Contract
Role Overview: Seeking an experienced Senior Data Analyst / Product Owner to manage the end-to-end delivery of data and analytics products within the Risk organization. This role combines…
Added 12 days ago
WO
Principal Network Engineer
Wizards of the Coast
Montreal, QC
- Full-time
…Panorama environment, and make key decisions where complexity and security meet. You will work closely with the Senior Manager of Network & Cloud Infrastructure and partner with IAM, Cloud…
Added 12 days ago
ES
Forward Deployed Engineer
Epsilon Solutions Ltd.
Toronto, ON
- Full-time
We are looking for a senior Forward Deployed Engineer who combines production-grade software engineering, data engineering, AI application development, and client-facing consulting. You…

OpenText

Sr. IT Software Developer

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 12, 2026
Experience: 8+ years of enterprise software development and application support experience.
Posting language: English
Posted: Oct 13, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We are seeking a Senior Software Developer to support and enhance critical customer service and service management platforms, including ServiceNow, Siebel CRM, Oracle B2C Service, and other enterprise applications such as Zendesk and OpenText Service Management. This role is responsible for day-to-day operational support, solution enhancements, reliability improvements, and system integrations. The successful candidate will excel at troubleshooting, documentation, solution design, and implementation of scalable enterprise solutions. Data migration initiatives may become part of the role in the future but are not an immediate primary responsibility.

What The Role Offers

Opportunity to support and enhance mission-critical enterprise applications, including ServiceNow, Oracle B2C Service, Siebel CRM, Zendesk, and OpenText Service Management.
Play a key role in resolving complex technical challenges and driving operational excellence across customer-facing platforms.
Design, develop, and implement application enhancements that improve system performance, scalability, and reliability.
Work on enterprise integrations using REST APIs, web services, and middleware technologies across a diverse technology landscape.
Collaborate with cross-functional teams, including infrastructure, database, security, and external vendors, to deliver business solutions.
Lead modernization and automation initiatives that improve efficiency and reduce operational overhead.
Influence application architecture, technical design decisions, and best practices for enterprise systems.
Expand your technical expertise while contributing to continuous improvement, release management, and digital transformation initiatives.

What You Need To Succeed

8+ years of enterprise software development and application support experience.
Hands-on experience with one or more of ServiceNow, Oracle B2C Service, Siebel CRM, Zendesk, or OpenText Service Management.
Strong knowledge of enterprise application architecture, REST APIs, web services, relational databases, SQL, troubleshooting, and root cause analysis.
Excellent technical documentation and communication skills.
Experience working within Agile delivery environments.

Preferred Qualifications

Experience supporting multiple customer service or ITSM platforms.
Experience with Python, JavaScript, PowerShell, automation, and DevOps practices.
Experience with cloud-based SaaS platforms and enterprise integrations.
Data migration experience considered an asset.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $81,600-122,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Support and enhance customer service and IT service management platforms, resolving operational issues and improving system reliability, performance, and scalability. Design and implement application enhancements and enterprise integrations, while collaborating across teams and contributing to modernization, automation, and release management.

Requirements

Requires 8 or more years of enterprise software development and application support experience, with hands-on experience in at least one of the listed service management or CRM platforms. Candidates should have knowledge of enterprise architecture, APIs, web services, relational databases, SQL, troubleshooting, and root cause analysis, along with strong documentation, communication, and Agile experience.

Skills

Enterprise Software Development
Application Support
ServiceNow
Oracle B2C Service
Siebel CRM
Zendesk
OpenText Service Management
Enterprise Application Architecture
REST APIs
Web Services
Relational Databases
SQL
Troubleshooting
Root Cause Analysis
Technical Documentation
Agile

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Oracle B2C Service
Siebel CRM
Zendesk
OpenText Service Management
Enterprise Applications
Customer Service Platforms
IT Service Management
Enterprise Software Development
Application Support
REST APIs
Web Services
Middleware
Relational Databases
SQL
Troubleshooting
Root Cause Analysis
Python
JavaScript
PowerShell
Automation
DevOps
SaaS
Enterprise Integrations
Agile
Release Management
Solution Design
System Reliability
Data Migration
Digital Transformation

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