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Added 18 days ago
O
Sr. IT Software Developer
OpenText
Waterloo, ON
- Full-time
We are seeking a Senior Software Developer to support and enhance critical customer service and service management platforms, including ServiceNow, Siebel CRM, Oracle B2C Service, and other…
Added 18 days ago
PS
Director Program Management Office
Penta Search Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
This is a senior leadership opportunity within a growing technology-driven business that develops sophisticated hardware-based solutions for healthcare applications worldwide.
Added 18 days ago
O
Sr. IT Software Developer
OpenText
Richmond Hill, ON
- Full-time
We are seeking a Senior Software Developer to support and enhance critical customer service and service management platforms, including ServiceNow, Siebel CRM, Oracle B2C Service, and other…
Added 18 days ago
O
Sr. IT Software Developer
OpenText
Mississauga, ON
- Full-time
We are seeking a Senior Software Developer to support and enhance critical customer service and service management platforms, including ServiceNow, Siebel CRM, Oracle B2C Service, and other…
Added 18 days ago
UO
Agriculture Extension Specialist, Simpson Centre for Food and Agricultural Policy
University of Calgary
Calgary, AB
- Part-time
The Simpson Centre for Food and Agricultural Policy in the Faculty of Veterinary Medicine invites applications for a Agriculture Extension Specialist. This Full-time Fixed Term position is…
Added 18 days ago
MI
UX Designer - Senior 7+ years of experience
Maarut Inc
Toronto, ON
- Contract
Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
Added 18 days ago
C
Senior Java Full Stack Developer
CGI
Toronto, ON
- Full-time
This strategic role will support CGI's continued growth within the account. The Senior Java Full Stack Developer will lead the design and delivery of scalable, secure, and high performing…
Added 18 days ago
A
Modern Workplace – Power Automate Specialist
Affinity
Vancouver, BC
- Contract
Our client is seeking a Senior Modern Workplace Consultant with deep expertise in Microsoft Power Platform and enterprise Microsoft 365 environments to support a critical business…
Added 18 days ago
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Manager, Microsoft Dynamics
Deloitte
Ottawa, ON
- Full-time
…helping organizations realize measurable business value through technology? Join Deloitte's growing Microsoft Business Applications practice and play a pivotal role in delivering innovative…
Added 18 days ago
P&
Gestionnaire Senior, Logistique des projets strategiques et d'amelioration continue / Senior Manager, Logistics Strategic Projects & Continuous Improvement
Pratt & Whitney
Longueuil, QC
- Full-time
Titre du poste : Gestionnaire Senior, Logistique des projets strategiques et d'amelioration continue
Added 18 days ago
ED
Principal Infrastructure Platform Architect (Level 19) - 038 EN
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $112,006 to $149,341 CAD / year
- Full-time
Export Development Canada operates in a hybrid work environment, with a current requirement of two in-office days per week, increasing to three days per week in September 2026 (subject to…
Added 18 days ago
ML
Senior Litigation Lawyer
ME Law - Business Litigation Lawyers
Toronto, ON
- Full-time
The position is a leadership role within the litigation practice. The Senior Counsel carries delegated professional authority over assigned matters and the lawyers and staff working on…
Added 18 days ago
ML
Litigation Lawyer
ME Law - Business Litigation Lawyers
Toronto, ON
- $90,000 to $140,000 CAD / year
- Full-time
…We are investing - deliberately and ambitiously - in talent, technology, artificial intelligence, business development infrastructure, and the long-term institutional foundations of a…
Added 18 days ago
OI
Senior Technology Architect
OXARO Inc.
Ottawa, ON
- Contract
Lead workshops and learning sessions, and provide onboarding targets, milestones, and training details for development teams.
Added 18 days ago
ES
Manager, Infor WMS - Business Consulting
EPAM Systems
Canada
- Full-time
Serve as the lead consultant coordinating implementation initiatives. Configure the Infor WMS application
Added 18 days ago
K
Manager / Senior Manager, Forensic – Damage Quantification
KPMG
Montreal, QC · Brossard, QC · Quebec, QC · Boisbriand, QC
- Full-time
Our Forensic team within Advisory Services is growing. We are looking for a Manager or Senior Manager with at least four years of experience in damage quantification, insurance claims,…
Added 18 days ago
Salesforce Technical Lead - Commerce Cloud
NTT DATA Services
Toronto, ON
Solid understanding of a major technology employed in IT development: Java, Force.com, Front-End technologies/CMS (Object Oriented JavaScript, CSS), PL/SQL, SOA, Ruby etc., solid…
Added 18 days ago
I
AI Data Architect
Insight
Toronto, ON
- Full-time
Lead architecture workshops, discovery sessions, and technical discussions with business and technology stakeholders.
Added 18 days ago
TI
Senior Data Analyst / Product Owner
TekStaff IT Solutions
Toronto, ON
- Contract
Experience serving as Product Owner, Product Manager, Senior Business Analyst, or Delivery Lead in an Agile environment.
Added 18 days ago
TI
Business Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
Responsible for ensuring that a development team (pod) is creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other…
Added 18 days ago
T
Ad Sales Assistant Manager
TP
Toronto, ON
- Full-time
Effective leader with proven track record in previous roles like: Sales Manager, Team Lead-Inbound Sales team, Account Manager, Business Development Executive, Sales Executive, and Inside…
Added 18 days ago
AC
SAP EWM Consultant
Avance Consulting
ON · Ontario, Canada
- Full-time
Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
Added 18 days ago
EB
Associate Director, Quality Engineering (6 Months contract)
EQ Bank
Toronto, ON
- Contract
We are seeking an Associate Director, QA to lead and shape the automation testing strategy for our software applications, systems, and databases. This leadership role requires a strong…
Added 18 days ago
CC
Manager, Enterprise Data Solutions
Connor, Clark & Lunn Financial Group (CC&L)
Vancouver, BC
- Full-time
Working closely with the technology leadership including Senior Manager, Enterprise Data Solutions, this role will provide both technical, strategy and people leadership across our…
Added 18 days ago
W
ERP Product Owner
WildBrain
Toronto, ON
- $115,000 to $120,000 CAD / year
- Full-time
…Business Central. Acting as the bridge between Finance leadership, Technology Solutions, business stakeholders, and the implementation partner, this individual will be accountable for…

OpenText

Sr. IT Software Developer

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 12, 2026
Experience: 8+ years of enterprise software development and application support experience.
Posting language: English
Posted: Oct 13, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We are seeking a Senior Software Developer to support and enhance critical customer service and service management platforms, including ServiceNow, Siebel CRM, Oracle B2C Service, and other enterprise applications such as Zendesk and OpenText Service Management. This role is responsible for day-to-day operational support, solution enhancements, reliability improvements, and system integrations. The successful candidate will excel at troubleshooting, documentation, solution design, and implementation of scalable enterprise solutions. Data migration initiatives may become part of the role in the future but are not an immediate primary responsibility.

What The Role Offers

Opportunity to support and enhance mission-critical enterprise applications, including ServiceNow, Oracle B2C Service, Siebel CRM, Zendesk, and OpenText Service Management.
Play a key role in resolving complex technical challenges and driving operational excellence across customer-facing platforms.
Design, develop, and implement application enhancements that improve system performance, scalability, and reliability.
Work on enterprise integrations using REST APIs, web services, and middleware technologies across a diverse technology landscape.
Collaborate with cross-functional teams, including infrastructure, database, security, and external vendors, to deliver business solutions.
Lead modernization and automation initiatives that improve efficiency and reduce operational overhead.
Influence application architecture, technical design decisions, and best practices for enterprise systems.
Expand your technical expertise while contributing to continuous improvement, release management, and digital transformation initiatives.

What You Need To Succeed

8+ years of enterprise software development and application support experience.
Hands-on experience with one or more of ServiceNow, Oracle B2C Service, Siebel CRM, Zendesk, or OpenText Service Management.
Strong knowledge of enterprise application architecture, REST APIs, web services, relational databases, SQL, troubleshooting, and root cause analysis.
Excellent technical documentation and communication skills.
Experience working within Agile delivery environments.

Preferred Qualifications

Experience supporting multiple customer service or ITSM platforms.
Experience with Python, JavaScript, PowerShell, automation, and DevOps practices.
Experience with cloud-based SaaS platforms and enterprise integrations.
Data migration experience considered an asset.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $81,600-122,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Support and enhance customer service and IT service management platforms, resolving operational issues and improving system reliability, performance, and scalability. Design and implement enterprise application enhancements and integrations, and collaborate across teams on modernization, automation, release management, and technical design.

Requirements

Requires 8+ years of enterprise software development and application support experience, with hands-on experience in at least one of the listed service management or CRM platforms. Candidates should have knowledge of enterprise architecture, APIs, web services, relational databases, SQL, troubleshooting, and root cause analysis, along with strong documentation and communication skills and Agile experience.

Skills

Enterprise Software Development
Application Support
ServiceNow
Oracle B2C Service
Siebel CRM
Zendesk
OpenText Service Management
Enterprise Application Architecture
REST APIs
Web Services
Relational Databases
SQL
Troubleshooting
Root Cause Analysis
Technical Documentation
Agile

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Oracle B2C Service
Siebel CRM
Zendesk
OpenText Service Management
Enterprise Applications
IT Service Management
Customer Service Platforms
Enterprise Software Development
Application Support
REST APIs
Web Services
Middleware
Relational Databases
SQL
Python
JavaScript
PowerShell
Automation
DevOps
SaaS
Enterprise Integrations
Data Migration
Agile
Release Management
Root Cause Analysis
Troubleshooting
Solution Design
Application Architecture
Digital Transformation

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