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Added 1 day ago
MH
Junior/Senior Full-Stack Developer (AI/ML)
ManpowerGroup Hong Kong
Vancouver, BC
- Full-time
Drive Product Lifecycle: Lead end-to-end development of Productivity Applications - from definition to testing - by embedding AI-assisted workflows into the engineering lifecycle.
Added 1 day ago
SL
Lead AI Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
Corporate IT is seeking an experienced Lead AI Engineer to design, develop, deploy, and support enterprise-grade Artificial Intelligence, Machine Learning, and Generative AI solutions on…
Added 1 day ago
I
Staff Software Developer (Pre-ID Relo)
Intuit
Toronto, ON
- Full-time
Staff engineers at Intuit lead without authority. You will influence roadmap, unblock teams, mentor senior engineers, and represent HCM technical strategy to senior engineering and product…
Added 1 day ago
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Principal AI/Cloud Engineer
nLogic
Cherry Point, AB
- Full-time
Lead the design, development, testing, and deployment of AI and machine learning solutions
Added 1 day ago
A
Software Engineering Lead
Actalent
Ottawa, ON
- $50 to $70 CAD / hour
- Full-time
As a Software Engineering Lead, you provide technical leadership across a complex optical networking product, owning the software architecture, driving customer requirements, resolving…
Added 1 day ago
J
Electrical Commissioning Engineer
Jule
Toronto, ON
- Full-time
The successful candidate will serve as a technical lead during installations, commissioning, quality control testing, and field troubleshooting, ensuring system performance, safety, and…
Added 1 day ago
SC
Spécialiste Tests V&V (Intermédiaire)
SII Canada
Montreal, QC
- Full-time
Connaissance de langages tels que MATLAB et Python
Added 1 day ago
B
Senior Staff Software Development Engineer
BeyondTrust
Canada
- Full-time
Expert in C#/.NET, plus working proficiency in Python - our Temporal workers and every activity that touches a credential are Python. (Equivalent depth in another typed backend language is…
Added 1 day ago
V
HPC (High-Performance Computing) Consultant
VySystems
Canada
- Full-time
We are looking for individual contributor, I’ve seen resumes with Architect role background, please who working as Lead or Architect not going to suit for this role. So, look for candidates…
Added 1 day ago
ED
Senior Network Delivery Engineer - EN 235
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Tech Lead 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 1 day ago
I
Senior Software Developer (Pre-ID Relo)
Intuit
Toronto, ON
- Full-time
…React, plus a modern backend language such as Java, Kotlin, Go, Python, or…
Added 1 day ago
SE
Senior AI Software Engineer
Stikeman Elliott LLP
Toronto, ON
- Full-time
Lead code reviews for AI applications and plugin contributions, while mentoring developers on engineering practices.
Added 1 day ago
R
Data Analyst - Expert
Raise
Toronto, ON
- Full-time
Build Python notebooks using Spark and implement Medallion Architecture.
Added 1 day ago
V
Back End Developer
VySystems
Toronto, ON
- Full-time
Influence software architecture and lead design decisions for the Platform, with particular focus on payments and money-movement systems.
Added 1 day ago
M
Technical Lead Data
Marsh
Toronto, ON
- Full-time
This is a hands-on leadership role. You lead a squad of data engineers and you also build things yourself. You're the person who can whiteboard a data model in the morning, pair with an…
Added 1 day ago
O
Sr. IT Software Developer
OpenText
Waterloo, ON
- Full-time
We are seeking a Senior Software Developer to support and enhance critical customer service and service management platforms, including ServiceNow, Siebel CRM, Oracle B2C Service, and other…
Added 1 day ago
O
Sr. IT Software Developer
OpenText
Richmond Hill, ON
- Full-time
We are seeking a Senior Software Developer to support and enhance critical customer service and service management platforms, including ServiceNow, Siebel CRM, Oracle B2C Service, and other…
Added 1 day ago
O
Sr. IT Software Developer
OpenText
Mississauga, ON
- Full-time
We are seeking a Senior Software Developer to support and enhance critical customer service and service management platforms, including ServiceNow, Siebel CRM, Oracle B2C Service, and other…
Added 1 day ago
UO
Bioinformatician, Data Analysis, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
Contribute to the development, testing, validation and documentation of new or updated analytical workflows under the direction of the Bioinformatics Manager or appropriate scientific lead
Added 1 day ago
UO
Agriculture Extension Specialist, Simpson Centre for Food and Agricultural Policy
University of Calgary
Calgary, AB
- Part-time
Contribute to and lead aspects of data collection and analysis across a range of agri-food topics, including supervising data collection and analysis supported by undergrads
Added 1 day ago
C
Senior Java Full Stack Developer
CGI
Toronto, ON
- Full-time
This strategic role will support CGI's continued growth within the account. The Senior Java Full Stack Developer will lead the design and delivery of scalable, secure, and high performing…
Added 1 day ago
GL
Vmware Engineer
Green Light Worldwide
Toronto, ON
- Contract
Lead infrastructure transformation and migration projects from on-premise to private/hybrid cloud.
Added 1 day ago
P
Mid-Level Full Stack Engineer, New Verticals
Pepper
Remote, Canada
- $149,000 to $164,000 CAD / year
- Full-time
- Remote
We're the category leader, and we recently closed a $50M Series C, backed by Lead Edge, ICONIQ, and Greylock. Our agentic products handle the messy and manual workflows that the industry…
Added 1 day ago
S
Data Analyst / Product Owner
SPECTRAFORCE
Toronto, ON
- $48 to $52 CAD / hour
- Contract
Lead business discovery and requirements gathering sessions to understand current processes, pain points, and opportunities for optimization and automation.
Added 1 day ago
K
Data Analyst
Kelly
Toronto, ON
- Contract
Lead stakeholder discussions, requirements gathering, process analysis, and documentation of epics, user stories, acceptance criteria, and data specifications.

OpenText

Sr. IT Software Developer

Waterloo, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 12, 2026
Experience: 8+ years of enterprise software development and application support experience.
Posting language: English
Posted: Oct 13, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We are seeking a Senior Software Developer to support and enhance critical customer service and service management platforms, including ServiceNow, Siebel CRM, Oracle B2C Service, and other enterprise applications such as Zendesk and OpenText Service Management. This role is responsible for day-to-day operational support, solution enhancements, reliability improvements, and system integrations. The successful candidate will excel at troubleshooting, documentation, solution design, and implementation of scalable enterprise solutions. Data migration initiatives may become part of the role in the future but are not an immediate primary responsibility.

What The Role Offers

Opportunity to support and enhance mission-critical enterprise applications, including ServiceNow, Oracle B2C Service, Siebel CRM, Zendesk, and OpenText Service Management.
Play a key role in resolving complex technical challenges and driving operational excellence across customer-facing platforms.
Design, develop, and implement application enhancements that improve system performance, scalability, and reliability.
Work on enterprise integrations using REST APIs, web services, and middleware technologies across a diverse technology landscape.
Collaborate with cross-functional teams, including infrastructure, database, security, and external vendors, to deliver business solutions.
Lead modernization and automation initiatives that improve efficiency and reduce operational overhead.
Influence application architecture, technical design decisions, and best practices for enterprise systems.
Expand your technical expertise while contributing to continuous improvement, release management, and digital transformation initiatives.

What You Need To Succeed

8+ years of enterprise software development and application support experience.
Hands-on experience with one or more of ServiceNow, Oracle B2C Service, Siebel CRM, Zendesk, or OpenText Service Management.
Strong knowledge of enterprise application architecture, REST APIs, web services, relational databases, SQL, troubleshooting, and root cause analysis.
Excellent technical documentation and communication skills.
Experience working within Agile delivery environments.

Preferred Qualifications

Experience supporting multiple customer service or ITSM platforms.
Experience with Python, JavaScript, PowerShell, automation, and DevOps practices.
Experience with cloud-based SaaS platforms and enterprise integrations.
Data migration experience considered an asset.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $81,600-122,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Support and enhance customer service and IT service management platforms, resolving operational issues and improving application reliability, performance, and scalability. Design and implement enterprise integrations and application enhancements, while collaborating across teams and contributing to modernization, automation, and continuous improvement initiatives.

Requirements

Requires 8 or more years of enterprise software development and application support experience, with hands-on experience in at least one of the listed service management or customer service platforms. Candidates should have strong knowledge of enterprise architecture, APIs, web services, relational databases, SQL, troubleshooting, and root cause analysis, along with documentation, communication, and Agile experience.

Skills

Enterprise Software Development
Application Support
ServiceNow
Oracle B2C Service
Siebel CRM
Zendesk
OpenText Service Management
Enterprise Application Architecture
REST APIs
Web Services
Relational Databases
SQL
Troubleshooting
Root Cause Analysis
Technical Documentation
Agile Delivery

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Oracle B2C Service
Siebel CRM
Zendesk
OpenText Service Management
Enterprise Applications
Enterprise Software Development
Application Support
REST APIs
Web Services
Middleware
Relational Databases
SQL
Python
JavaScript
PowerShell
Automation
DevOps
SaaS
Enterprise Integrations
Troubleshooting
Root Cause Analysis
Agile
Solution Design
Release Management
Application Architecture
System Reliability
Data Migration

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