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Added 28 mins ago
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Manager, Customer Experience II - Fixed Term Contract
TD
Kenora, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 28 mins ago
C
Sr. Security Service Manager, Application Security
CIBC
Toronto, ON
- Full-time
As a Senior Security Services Manager, Application Security, you will play a pivotal role in advancing CIBC’s enterprise-wide Application Security program. Your primary focus will be to…
Added 28 mins ago
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Senior Technology Manager, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
Champion innovation through adoption of AI-enabled software development and delivery practices.
Added 28 mins ago
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Senior Technology Manager
BMO
Toronto, ON · FCP
- Full-time
We are seeking a Senior Technology Manager to play a critical leadership role in advancing our technology modernization and cloud transformation agenda. This position is instrumental in…
Added 28 mins ago
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Field Service Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
The Field Service Engineer supports customers globally and reports to the Manager, Field Service Operations. The Field Service Engineer is responsible for aspects of deployments,…
Added 28 mins ago
Nurse 2 - Medicine (5N)-Non Teaching
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 28 mins ago
General Duty Nurse (N2) - Child Health Nephrology
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 28 mins ago
Registered Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 28 mins ago
General Duty Nurse (N2) - Acute Stroke Unit
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 28 mins ago
General Duty Nurse (N2) - Women's Float Team
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 28 mins ago
General Duty Nurse (N2) - CH3 Pediatric Medicine
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 58 mins ago
Senior Project Manager
First Nations Financial Management Board
Vancouver, BC
Opportunities for professional development and career growth
Added 58 mins ago
Pharmacy Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Brantford, ON
Manage the selection, onboarding, training, development, performance management, and succession planning processes.
Added 58 mins ago
Senior Manager, Document Management Platforms (COR.TRANSFORM)
Symcor
Mississauga, ON
The Senior Manager, COR.TRANSFORM leads the team responsible for implementing, maintaining, and supporting Symcor’s Document Management platforms, ensuring solutions meet business,…
Added 1 hour ago
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Senior Manager, Software Development
RBC
Toronto, ON
- Full-time
We are seeking an experienced Senior Manager, Software Development to lead this transformation. This role combines deep technical expertise, people leadership, software architecture, and…
Added 1 hour ago
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Personal Banking Associate
TD
Kelowna, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Assistant Branch Manager Trainee
TD
Three Hills, AB · Calgary, AB
- Full-time
As an Assistant Branch Manager Trainee, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development…
Added 1 hour ago
T
Personal Banking Associate Trainee (Full time)- Champlain, Montreal
TD
Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Underwriter I
TD
AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Personal Banker Trainee
TD
Abbotsford, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Supporting Senior Manager, IT Audit and other auditors in the development and execution of audit plans, operational reviews and project engagements.
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 hour ago
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Full Stack Engineer (AI-Enabled)
BMO
Calgary, AB · GCS
- Full-time
Identify opportunities to leverage AI development tools to improve delivery efficiency

OpenText

Sr. Manager, Product Management

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 8+ years of product management experience delivering enterprise software or SaaS products.
Posting language: English
Posted: Oct 9, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.

This role will define and execute the strategy for a modern, multi-tenant SaaS communications platform that enables organizations and integrated applications to design, generate, edit, and deliver client communications. Core Communications runs on OpenText’s cloud platform as an integrated communications capability for OpenText, partner, and client applications.

Your Impact

You will lead the product team responsible for growing the multi-tenant Communications business, expanding supported use cases, improving ease of adoption, and delivering a competitive SaaS product.

You will own the end-to-end product lifecycle, spanning market strategy, client discovery, roadmap definition, SaaS economics, requirements, release delivery, commercialization, adoption, and usage measurement.

What The Role Offers

Own the vision, strategy, roadmap, and business plan for multi-tenant OpenText Communications.
Lead and develop a team of product managers with ownership across design, authoring, interactive communications, integrations, APIs, and platform capabilities.
Define the target market and clearly position multi-tenant Communications relative to single-tenant and off-cloud alternatives.
Identify the use cases and client segments best suited to multi-tenant SaaS, including departmental and line-of-business use cases and embedded communications.
Drive continuous product evolution across usability, simplified configuration, document generation, authoring, interactive editing, output, and administration.
Partner with OCP, Cloud Operations, Development, Security, Support, and Fulfillment to deliver a scalable and supportable SaaS service.
Guide tenant, subscription, provisioning, metering, entitlement, service availability, and operational-readiness requirements.
Define product requirements for APIs and SDKs that allow OpenText, partners, and clients to embed communications capabilities within other applications.
Expand and commercialize integrations with platforms such as SAP SuccessFactors, Salesforce, Guidewire, Core DAM, Core Journey, Core Messaging, and other OpenText applications.
Establish pricing, packaging, transaction models, overage approaches, and unit-economics recommendations.
Use product telemetry, client usage, and financial measures to manage adoption and guide investment.
Coordinate roadmap and architecture decisions with the broader OpenText Communications portfolio to maximize reuse and provide appropriate migration paths.
Drive product charters, requirements, release planning, architecture reviews, cloud-readiness activities, enablement, and go-to-market execution.
Engage directly with clients, partners, analysts, and field teams to validate needs and improve product-market fit.
Develop competitive positioning and differentiated value propositions for SaaS CCM and automated document generation.
Support strategic deals and help field teams select the right Communications offering for each client's use cases, scale, and deployment requirements.

What You Need To Succeed

8+ years of product management experience delivering enterprise software or SaaS products.
Experience managing and developing product managers or leading a substantial product area.
Demonstrated success delivering multi-tenant SaaS applications from definition through commercial launch and growth.
Strong understanding of cloud architecture, multi-tenancy, APIs, SDKs, identity, provisioning, security, telemetry, and service operations.
Experience with usage-based pricing, SaaS unit economics, subscription packaging, and product adoption metrics.
Experience with CCM, document generation, content creation, workflow, CRM, ERP, or digital experience applications strongly preferred.
Ability to translate client and partner needs into clear product requirements, priorities, and measurable success criteria.
Strong technical acumen and the ability to collaborate effectively with architects and development teams.
Experience delivering integrated solutions across multiple product and platform teams.
Strong market analysis, client discovery, and competitive-research skills.
Understanding of generative and agentic AI and their application to content creation and business workflows.
Excellent communication skills, including the ability to explain complex SaaS and commercialization decisions to executive and technical audiences.
Ability to work effectively across global teams in a fast-moving, highly matrixed environment.
Bachelor's degree in business, computer science, engineering, or a related field.

One Last Thing

OpenText is more than a corporation - it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture - we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Lead the strategy, roadmap, business plan, and full product lifecycle for OpenText’s multi-tenant Communications SaaS offering, including product team development, platform capabilities, integrations, pricing, and adoption. Partner with clients, field teams, and cross-functional groups to deliver a scalable service, strengthen market positioning, and coordinate product and architecture decisions across the Communications portfolio.

Requirements

Requires 8+ years of product management experience, including success delivering multi-tenant SaaS products and experience leading product managers or a substantial product area. Candidates should bring strong cloud and commercialization expertise, technical and market-analysis skills, and a bachelor’s degree in a related field; experience with communications, document generation, workflow, CRM, ERP, or digital experience products is preferred.

Skills

Product Management
SaaS Product Strategy
Multi-Tenant Cloud Architecture
Product Roadmapping
Product Lifecycle Management
Product Manager Leadership
Client Discovery
Market Analysis
API and SDK Requirements
SaaS Pricing and Unit Economics
Product Adoption Metrics
Cloud Operations
Security and Provisioning
Competitive Positioning
Cross-Functional Collaboration
Generative and Agentic AI

Benefits

Vacation
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

OpenText Communications
Core Communications
Multi-Tenant SaaS
Cloud Architecture
Communications Platform
Document Generation
Content Creation
Interactive Communications
APIs
SDKs
Identity Management
Provisioning
Security
Telemetry
Service Operations
Usage-Based Pricing
SaaS Unit Economics
Subscription Packaging
Product Adoption
SAP SuccessFactors
Salesforce
Guidewire
Core DAM
Core Journey
Core Messaging
Generative AI
Agentic AI
Go-to-Market
Product Roadmapping

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