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Added 27 mins ago
CG
Senior Operations Accountant
Cronos Group
Kingsville, ON
- Full-time
The Senior Operations Accountant will be a designated, highly skilled accounting professional responsible for participating in numerous month-end accounting functions while also managing…
Added 27 mins ago
M
Senior Manager of Software Engineering
Morningstar
Toronto, ON
- Full-time
Continuously improve how engineering teams build and operate software by adopting modern development practices, automation, and operational excellence.
Added 42 mins ago
UO
Research Profile Officer
University of Victoria
Victoria, BC
- Full-time
Reporting to the Manager, Research Profile, the Research Profile Officer (RPO) is responsible for planning and developing strategic communications initiatives to proactively convey UVic’s…
Added 42 mins ago
P
Manager, Customer Support
Pontosense
Toronto, ON
- Full-time
Run customer support at a fast-growing senior care technology company, for families and care organizations in 24 countries.
Added 57 mins ago
S
Chargé(e) de projets senior en architecture | Senior Architecture Project Manager
SUMUScollab
Montreal, QC
- Full-time
You turn client needs into tangible projects. As both a project manager and trusted advisor, you take ownership of projects from concept through delivery, ensuring alignment between the…
Added 57 mins ago
PI
QA/QC Manager
Promart Industrial
Sarnia, ON
- Full-time
The QA/QC Manager will lead the daily performance and continued development of ProMart’s quality assurance and quality control programs.
Added 57 mins ago
RH
Controller
Robert Half
Toronto, ON · Etobicoke, ON
- $90,000 to $110,000 CAD / year
- Full-time
Our client, a well-established and respected construction company, is seeking an experienced Accounting Manager / Controller to oversee the day-to-day accounting and financial operations of…
Added 58 mins ago
K
Senior Manager, Transaction Services
KPMG
Vancouver, BC
- Full-time
We are looking for a Senior Manager to join our growing Transaction Services team in Vancouver.
Added 1 hour ago
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Saint John, NB
- Full-time
Ability to cover for senior manager in her/his absence
Added 2 hours ago
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Senior Product Line Manager
Confidential
Ottawa, ON
- Full-time
We are looking for an experienced Product Line Manager - IP Networking Solutions to drive the strategy, vision, and growth of a portfolio of advanced networking products. This is a highly…
Added 3 hours ago
PG
Planning Manager
People Group
Toronto, ON
- $180,000 to $200,000 CAD / year
- Full-time
Contractor-side planning experience on major civil or transit infrastructure, ideally at Planning Manager, Lead Planner or Senior Planner level.
Added 3 hours ago
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Nurse Practitioner, Social Medicine
Bariza Health
Toronto, ON
- Full-time
Added 3 hours ago
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IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Supporting Senior Manager, IT Audit and other auditors in the development and execution of audit plans, operational reviews and project engagements.
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 3 hours ago
AN
Project Manager (Design-Build)
Avia NG Airport Consultants
Richmond Hill, ON
- $100,000 to $140,000 CAD / year
- Full-time
We are currently seeking a client-oriented Design-Build Project Manager to join our team in Richmond Hill.
Added 4 hours ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
As the Senior Technology Manager, Security Engineering & Architecture, you will be a key leader within the Technology organization, responsible for shaping and executing the vision for…
Added 5 hours ago
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Branch Manager
Waypoint
Prince George, BC
- Full-time
The Branch Manager will be responsible for overseeing two (2) locations in Prince George, BC, ensuring the overall success of each branch. This includes equipping staff with the resources,…
Added 5 hours ago
Restaurant General Manager - Reflections
Rosewood Hotel Group
Vancouver, BC
Rosewood Hotel Georgia, a Rosewood Hotel, is looking for an exceptional and multi-talented Restaurant General Manager - Reflections is accountable for the overall leadership, performance,…
Added 5 hours ago
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Business Development Representative
CYGNVS
Toronto, ON
- Full-time
We're hiring our inaugural Business Development Representative (BDR) team - four BDRs plus a BDR Manager. This is a founding team opportunity: you'll help define how the function runs, not…
Added 8 hours ago
HR
OCS Senior Engineer
Hitachi Rail
Mississauga, ON
- Full-time
Hitachi Rail (STS) is seeking an enthusiastic self-motivated Senior OCS (Overhead Catenary System) Engineer to work on our HMLRT project. As the successful candidate your ideas for…
Added 9 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 9 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Supporting Senior Manager, IT Audit and other auditors in the development and execution of audit plans, operational reviews and project engagements.
Added 9 hours ago
UO
Clinical Manager, Student Health and Wellness
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
Evaluation, Assessment and Strategic Planning: In collaboration with the Senior Manager and Medical Director, contributes to the development and implementation of strategic plans, including…
Added 10 hours ago
QT
Senior Account Manager
Quest Talent Search Solutions Ltd.
Vancouver, BC · Greater Vancouver, BC
- $75,000 to $85,000 CAD / year
- Full-time
We're seeking an experienced and relationship-driven Senior Account Manager to join our clients head office team in the Vancouver Lower Mainland. As a key contributor to our continued…
Added 11 hours ago
BC
Senior Mechanical Engineer and Project Manager – Mining and Metals
BBA Consultants
Quebec, QC
- Full-time
Your role as project manager will be to coordinate with the various project stakeholders to support the delivery of multidisciplinary engineering for a range of industrial applications.…

OpenText

Sr. Manager, Product Management

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 8+ years of product management experience delivering enterprise software or SaaS products.
Posting language: English
Posted: Oct 9, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.

This role will define and execute the strategy for a modern, multi-tenant SaaS communications platform that enables organizations and integrated applications to design, generate, edit, and deliver client communications. Core Communications runs on OpenText’s cloud platform as an integrated communications capability for OpenText, partner, and client applications.

Your Impact

You will lead the product team responsible for growing the multi-tenant Communications business, expanding supported use cases, improving ease of adoption, and delivering a competitive SaaS product.

You will own the end-to-end product lifecycle, spanning market strategy, client discovery, roadmap definition, SaaS economics, requirements, release delivery, commercialization, adoption, and usage measurement.

What The Role Offers

Own the vision, strategy, roadmap, and business plan for multi-tenant OpenText Communications.
Lead and develop a team of product managers with ownership across design, authoring, interactive communications, integrations, APIs, and platform capabilities.
Define the target market and clearly position multi-tenant Communications relative to single-tenant and off-cloud alternatives.
Identify the use cases and client segments best suited to multi-tenant SaaS, including departmental and line-of-business use cases and embedded communications.
Drive continuous product evolution across usability, simplified configuration, document generation, authoring, interactive editing, output, and administration.
Partner with OCP, Cloud Operations, Development, Security, Support, and Fulfillment to deliver a scalable and supportable SaaS service.
Guide tenant, subscription, provisioning, metering, entitlement, service availability, and operational-readiness requirements.
Define product requirements for APIs and SDKs that allow OpenText, partners, and clients to embed communications capabilities within other applications.
Expand and commercialize integrations with platforms such as SAP SuccessFactors, Salesforce, Guidewire, Core DAM, Core Journey, Core Messaging, and other OpenText applications.
Establish pricing, packaging, transaction models, overage approaches, and unit-economics recommendations.
Use product telemetry, client usage, and financial measures to manage adoption and guide investment.
Coordinate roadmap and architecture decisions with the broader OpenText Communications portfolio to maximize reuse and provide appropriate migration paths.
Drive product charters, requirements, release planning, architecture reviews, cloud-readiness activities, enablement, and go-to-market execution.
Engage directly with clients, partners, analysts, and field teams to validate needs and improve product-market fit.
Develop competitive positioning and differentiated value propositions for SaaS CCM and automated document generation.
Support strategic deals and help field teams select the right Communications offering for each client's use cases, scale, and deployment requirements.

What You Need To Succeed

8+ years of product management experience delivering enterprise software or SaaS products.
Experience managing and developing product managers or leading a substantial product area.
Demonstrated success delivering multi-tenant SaaS applications from definition through commercial launch and growth.
Strong understanding of cloud architecture, multi-tenancy, APIs, SDKs, identity, provisioning, security, telemetry, and service operations.
Experience with usage-based pricing, SaaS unit economics, subscription packaging, and product adoption metrics.
Experience with CCM, document generation, content creation, workflow, CRM, ERP, or digital experience applications strongly preferred.
Ability to translate client and partner needs into clear product requirements, priorities, and measurable success criteria.
Strong technical acumen and the ability to collaborate effectively with architects and development teams.
Experience delivering integrated solutions across multiple product and platform teams.
Strong market analysis, client discovery, and competitive-research skills.
Understanding of generative and agentic AI and their application to content creation and business workflows.
Excellent communication skills, including the ability to explain complex SaaS and commercialization decisions to executive and technical audiences.
Ability to work effectively across global teams in a fast-moving, highly matrixed environment.
Bachelor's degree in business, computer science, engineering, or a related field.

One Last Thing

OpenText is more than a corporation - it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture - we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Lead the strategy, roadmap, business plan, and full product lifecycle for OpenText’s multi-tenant Communications SaaS offering, including product team development, platform capabilities, integrations, pricing, and adoption. Partner with clients, field teams, and cross-functional groups to deliver a scalable service, strengthen market positioning, and coordinate product and architecture decisions across the Communications portfolio.

Requirements

Requires 8+ years of product management experience, including success delivering multi-tenant SaaS products and experience leading product managers or a substantial product area. Candidates should bring strong cloud and commercialization expertise, technical and market-analysis skills, and a bachelor’s degree in a related field; experience with communications, document generation, workflow, CRM, ERP, or digital experience products is preferred.

Skills

Product Management
SaaS Product Strategy
Multi-Tenant Cloud Architecture
Product Roadmapping
Product Lifecycle Management
Product Manager Leadership
Client Discovery
Market Analysis
API and SDK Requirements
SaaS Pricing and Unit Economics
Product Adoption Metrics
Cloud Operations
Security and Provisioning
Competitive Positioning
Cross-Functional Collaboration
Generative and Agentic AI

Benefits

Vacation
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

OpenText Communications
Core Communications
Multi-Tenant SaaS
Cloud Architecture
Communications Platform
Document Generation
Content Creation
Interactive Communications
APIs
SDKs
Identity Management
Provisioning
Security
Telemetry
Service Operations
Usage-Based Pricing
SaaS Unit Economics
Subscription Packaging
Product Adoption
SAP SuccessFactors
Salesforce
Guidewire
Core DAM
Core Journey
Core Messaging
Generative AI
Agentic AI
Go-to-Market
Product Roadmapping

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