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Added 1 min ago
LS
Senior Computer Application Support - Contract - 19497
LRO Staffing
Ottawa, ON
- Contract
Our Public Sector client is seeking three (3) Senior Computer Application Support resources to provide technical architecture, solution development, advisory, and operational support for…
Added 16 mins ago
BC
Technical Delivery Lead
BrainRidge Consulting
Toronto, ON
- Full-time
…implementation, and who earns the trust of both engineers and senior client…
Added 31 mins ago
R
Senior Security Specialist - Cloud (Global Security)
RBC
Toronto, ON
- Full-time
Strong technical understanding in a variety of hardware and software platforms (Linux & Windows)
Added 31 mins ago
P
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…for our clients, helping secure their cloud environments and software development processes. In this consulting role, you will tackle complex security challenges – performing analyses,…
Added 31 mins ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
As either a Senior Software Development Engineer or a Principal Software Development Engineer on the AI Model Serving team, you will be a technical leader who helps shape the vision and…
Added 1 hour ago
C
Applications Development Senior Programmer Analyst
Citi
Mississauga, ON
- Full-time
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…
Added 2 hours ago
Software Development Manager, Rendering Foundations
Amazon
Vancouver, BC
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Added 2 hours ago
ES
Senior Java Engineer
EPAM Systems
Toronto, ON
- Full-time
Deep understanding of software design principles, testing practices, performance optimization, and production reliability in complex system environments
Added 2 hours ago
Senior Cyber Security Specialist
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB · Burnaby, BC · Stellarton, NS · Mississauga, ON
…join our team! We currently have a full time opportunity for a Senior Cyber Security Specialist. This role can be based out of one our main offices including: Stellarton, NS; Mississauga,…
Added 2 hours ago
S&
Senior Transmission Line Engineer - Grid
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
Proficiency with PLS-CADD software to able to review transmission line models.
Added 3 hours ago
E
Senior Calibration Technician
Ecolab
Calgary, AB · CAN-Calgary Plant Starfield
- Full-time
We are seeking an experienced Senior Calibration Technician / Calibration Specialist to join our team. This is a mid- to senior-level position for a skilled calibration and metrology…
Added 3 hours ago
AG
Technical Lead, Aerospace Development
ADGA Group Consultants Inc
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
Proof of Engineering bachelor’s degree in aerospace, software, computer, systems, electrical or a suitable engineering or technical field required to support the Unmanned Aerial Systems.
Added 3 hours ago
A
Devops Engineer
Actalent
Saskatoon, SK
- $55 to $65 CAD / hour
- Contract
…Ottawa and Calgary. As a DevOps Engineer, you will provide senior AWS expertise, facilitating the transition from on-premises infrastructure to AWS. This role offers an opportunity to work…
Added 3 hours ago
A
Devops Engineer
Actalent
Montreal, QC
- $55 to $65 CAD / hour
- Contract
…Ottawa and Calgary. As a DevOps Engineer, you will provide senior AWS expertise, facilitating the transition from on-premises infrastructure to AWS. This role offers an opportunity to work…
Added 3 hours ago
A
Devops Engineer
Actalent
Ottawa, ON
- $55 to $65 CAD / hour
- Contract
…Ottawa and Calgary. As a DevOps Engineer, you will provide senior AWS expertise, facilitating the transition from on-premises infrastructure to AWS. This role offers an opportunity to work…
Added 3 hours ago
A
Senior Flight Software Engineer
Actalent
Brampton, ON
- $48 to $72 CAD / hour
- Contract
Design, implement, maintain, and test safety-critical, real-time flight software solutions that are modular, extendable, testable, and efficient. Lead complex subsystem designs and…
Added 3 hours ago
A
Devops Engineer
Actalent
Calgary, AB
- $55 to $65 CAD / hour
- Contract
…Ottawa and Calgary. As a DevOps Engineer, you will provide senior AWS expertise, facilitating the transition from on-premises infrastructure to AWS. This role offers an opportunity to work…
Added 3 hours ago
CO
Senior Manager, Anti-Money Laundering Advisor
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Anti-Money Laundering Advisor
Added 4 hours ago
P
Product Lead
Pontosense
Toronto, ON
- Full-time
Lead the product that home care organizations and partners use to keep older adults safe, at a fast-growing senior care technology company in 24 countries.
Added 4 hours ago
AM
Program Manager
Advanced Micro Devices, Inc
Ottawa, ON
- Full-time
…management expertise and a proven track record of delivering complex software and hardware programs. You will have deep familiarity with validation processes, schedules, and dependencies,…
Added 4 hours ago
AM
IOHUB Design Verification Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
The successful candidate will work closely with senior silicon design engineers. The candidate will be highly accurate and detail-oriented, with strong communication and problem-solving…
Added 4 hours ago
AM
RTL Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
Domain-specific expertise in security, processor subsystems, accelerators, or related areas, along with demonstrated technical leadership capabilities for senior-level candidates.
Added 4 hours ago
CC
Pharmacy - Pharmacy Assistant, L1
CareRx Corporation
Cambridge, ON
- $18.5 to $20 USD / hour
- Full-time
At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care,…
Added 5 hours ago
A
Account Executive
Appear
Toronto, ON
- Full-time
Search is shifting. When someone asks ChatGPT which law firm, clinic, or software to use, the brands that get cited win the business, and most companies have no idea whether they're showing…
Added 5 hours ago
O
Director, Value Creation Private Markets
OPTrust
Toronto, ON
- Full-time
Design, prioritize, build, test, and deliver targeted initiatives using modern AI and software engineering tools that improve operating efficiency, strengthen investment analytics, and…

OpenText

Sr. Manager, Product Management

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 8+ years of product management experience delivering enterprise software or SaaS products.
Posting language: English
Posted: Oct 9, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.

This role will define and execute the strategy for a modern, multi-tenant SaaS communications platform that enables organizations and integrated applications to design, generate, edit, and deliver client communications. Core Communications runs on OpenText’s cloud platform as an integrated communications capability for OpenText, partner, and client applications.

Your Impact

You will lead the product team responsible for growing the multi-tenant Communications business, expanding supported use cases, improving ease of adoption, and delivering a competitive SaaS product.

You will own the end-to-end product lifecycle, spanning market strategy, client discovery, roadmap definition, SaaS economics, requirements, release delivery, commercialization, adoption, and usage measurement.

What The Role Offers

Own the vision, strategy, roadmap, and business plan for multi-tenant OpenText Communications.
Lead and develop a team of product managers with ownership across design, authoring, interactive communications, integrations, APIs, and platform capabilities.
Define the target market and clearly position multi-tenant Communications relative to single-tenant and off-cloud alternatives.
Identify the use cases and client segments best suited to multi-tenant SaaS, including departmental and line-of-business use cases and embedded communications.
Drive continuous product evolution across usability, simplified configuration, document generation, authoring, interactive editing, output, and administration.
Partner with OCP, Cloud Operations, Development, Security, Support, and Fulfillment to deliver a scalable and supportable SaaS service.
Guide tenant, subscription, provisioning, metering, entitlement, service availability, and operational-readiness requirements.
Define product requirements for APIs and SDKs that allow OpenText, partners, and clients to embed communications capabilities within other applications.
Expand and commercialize integrations with platforms such as SAP SuccessFactors, Salesforce, Guidewire, Core DAM, Core Journey, Core Messaging, and other OpenText applications.
Establish pricing, packaging, transaction models, overage approaches, and unit-economics recommendations.
Use product telemetry, client usage, and financial measures to manage adoption and guide investment.
Coordinate roadmap and architecture decisions with the broader OpenText Communications portfolio to maximize reuse and provide appropriate migration paths.
Drive product charters, requirements, release planning, architecture reviews, cloud-readiness activities, enablement, and go-to-market execution.
Engage directly with clients, partners, analysts, and field teams to validate needs and improve product-market fit.
Develop competitive positioning and differentiated value propositions for SaaS CCM and automated document generation.
Support strategic deals and help field teams select the right Communications offering for each client's use cases, scale, and deployment requirements.

What You Need To Succeed

8+ years of product management experience delivering enterprise software or SaaS products.
Experience managing and developing product managers or leading a substantial product area.
Demonstrated success delivering multi-tenant SaaS applications from definition through commercial launch and growth.
Strong understanding of cloud architecture, multi-tenancy, APIs, SDKs, identity, provisioning, security, telemetry, and service operations.
Experience with usage-based pricing, SaaS unit economics, subscription packaging, and product adoption metrics.
Experience with CCM, document generation, content creation, workflow, CRM, ERP, or digital experience applications strongly preferred.
Ability to translate client and partner needs into clear product requirements, priorities, and measurable success criteria.
Strong technical acumen and the ability to collaborate effectively with architects and development teams.
Experience delivering integrated solutions across multiple product and platform teams.
Strong market analysis, client discovery, and competitive-research skills.
Understanding of generative and agentic AI and their application to content creation and business workflows.
Excellent communication skills, including the ability to explain complex SaaS and commercialization decisions to executive and technical audiences.
Ability to work effectively across global teams in a fast-moving, highly matrixed environment.
Bachelor's degree in business, computer science, engineering, or a related field.

One Last Thing

OpenText is more than a corporation - it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture - we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Lead the strategy, roadmap, business plan, and full product lifecycle for OpenText’s multi-tenant Communications SaaS offering, including product team development, platform capabilities, integrations, pricing, and adoption. Partner with clients, field teams, and cross-functional groups to deliver a scalable service, strengthen market positioning, and coordinate product and architecture decisions across the Communications portfolio.

Requirements

Requires 8+ years of product management experience, including success delivering multi-tenant SaaS products and experience leading product managers or a substantial product area. Candidates should bring strong cloud and commercialization expertise, technical and market-analysis skills, and a bachelor’s degree in a related field; experience with communications, document generation, workflow, CRM, ERP, or digital experience products is preferred.

Skills

Product Management
SaaS Product Strategy
Multi-Tenant Cloud Architecture
Product Roadmapping
Product Lifecycle Management
Product Manager Leadership
Client Discovery
Market Analysis
API and SDK Requirements
SaaS Pricing and Unit Economics
Product Adoption Metrics
Cloud Operations
Security and Provisioning
Competitive Positioning
Cross-Functional Collaboration
Generative and Agentic AI

Benefits

Vacation
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

OpenText Communications
Core Communications
Multi-Tenant SaaS
Cloud Architecture
Communications Platform
Document Generation
Content Creation
Interactive Communications
APIs
SDKs
Identity Management
Provisioning
Security
Telemetry
Service Operations
Usage-Based Pricing
SaaS Unit Economics
Subscription Packaging
Product Adoption
SAP SuccessFactors
Salesforce
Guidewire
Core DAM
Core Journey
Core Messaging
Generative AI
Agentic AI
Go-to-Market
Product Roadmapping

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