Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 22 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Maintain accurate lead, opportunity, and client information in CRM.
Added 1 hour ago
BC
Proposal Specialist - Industrial West
Bird Construction
Edmonton, AB
- Full-time
Experience with content management and collaboration tools such as SharePoint, CRM and Microsoft Teams
Added 1 hour ago
SD
Spécialiste du soutien aux patients /Patient Support Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Ensure all patient and stakeholder interactions are documented in the CRM with accuracy, completeness, and timeliness
Added 1 hour ago
SD
Specialist, Virtual Card Services
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Familiarity with CRM platforms (SalesForce, Siebel, PatientConnect, etc.) and Business Intelligence Platforms (Qlik, Tableau, etc.) is a strong asset
Added 1 hour ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart Specialty Health Network
Calgary, AB
- Full-time
Added 1 hour ago
CC
Business Development Manager
Carlson Construction Ltd.
AB · Edmonton, AB
- Full-time
Manage CRM system to track pipeline and client interactions
Added 2 hours ago
OF
Corporate Development Representative - Advisor Acquisition & Growth
Optimize Financial Group
Toronto, ON
- Full-time
Maintain Pipeline Momentum: Drive candidate opportunities through the recruitment pipeline with structured follow-up, maintaining accurate CRM tracking and onboarding timelines.
Added 4 hours ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
Analyzing CRM data, service requests, customer feedback, response times, repeat contacts and emerging trends;
Added 5 hours ago
PR
Provincial Manager, Atlantics
Pernod Ricard
NS
- Full-time
…strategy, budget management, and activity calendar. Utilize CRM tools to track and report progress on sales…
Added 5 hours ago
AI
Account Executive (Entry Level)
Avantier Inc.
Toronto, ON
- Full-time
Familiarity with CRM tools such as Salesforce
Added 6 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 6 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 6 hours ago
SG
Gestionnaire principal du développement des affaires / Senior Business Development Manager
Surgmed Group
Montreal, QC
- Full-time
Maîtrise des systèmes CRM, des outils de suivi des ventes et de l’analyse de données pour la prise de décision.
Added 7 hours ago
BV
Publisher
Best Version Media
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Proficiency with common office and collaboration software; familiarity with CRM systems is an asset.
Added 8 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 8 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 8 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 8 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 8 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 8 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 8 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 8 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 8 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 8 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 11 hours ago
K
Senior Consultant - Agentic developer
KPMG
Montreal, QC
- Full-time
Integrate agents and copilots with enterprise applications, data sources, APIs, collaboration platforms, document management systems, CRM, ERP, and cloud environments.

OpenText

Sr. Manager, Product Management

Waterloo, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 8+ years of product management experience delivering enterprise software or SaaS products.
Posting language: English
Posted: Oct 9, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.

This role will define and execute the strategy for a modern, multi-tenant SaaS communications platform that enables organizations and integrated applications to design, generate, edit, and deliver client communications. Core Communications runs on OpenText’s cloud platform as an integrated communications capability for OpenText, partner, and client applications.

Your Impact

You will lead the product team responsible for growing the multi-tenant Communications business, expanding supported use cases, improving ease of adoption, and delivering a competitive SaaS product.

You will own the end-to-end product lifecycle, spanning market strategy, client discovery, roadmap definition, SaaS economics, requirements, release delivery, commercialization, adoption, and usage measurement.

What The Role Offers

Own the vision, strategy, roadmap, and business plan for multi-tenant OpenText Communications.
Lead and develop a team of product managers with ownership across design, authoring, interactive communications, integrations, APIs, and platform capabilities.
Define the target market and clearly position multi-tenant Communications relative to single-tenant and off-cloud alternatives.
Identify the use cases and client segments best suited to multi-tenant SaaS, including departmental and line-of-business use cases and embedded communications.
Drive continuous product evolution across usability, simplified configuration, document generation, authoring, interactive editing, output, and administration.
Partner with OCP, Cloud Operations, Development, Security, Support, and Fulfillment to deliver a scalable and supportable SaaS service.
Guide tenant, subscription, provisioning, metering, entitlement, service availability, and operational-readiness requirements.
Define product requirements for APIs and SDKs that allow OpenText, partners, and clients to embed communications capabilities within other applications.
Expand and commercialize integrations with platforms such as SAP SuccessFactors, Salesforce, Guidewire, Core DAM, Core Journey, Core Messaging, and other OpenText applications.
Establish pricing, packaging, transaction models, overage approaches, and unit-economics recommendations.
Use product telemetry, client usage, and financial measures to manage adoption and guide investment.
Coordinate roadmap and architecture decisions with the broader OpenText Communications portfolio to maximize reuse and provide appropriate migration paths.
Drive product charters, requirements, release planning, architecture reviews, cloud-readiness activities, enablement, and go-to-market execution.
Engage directly with clients, partners, analysts, and field teams to validate needs and improve product-market fit.
Develop competitive positioning and differentiated value propositions for SaaS CCM and automated document generation.
Support strategic deals and help field teams select the right Communications offering for each client's use cases, scale, and deployment requirements.

What You Need To Succeed

8+ years of product management experience delivering enterprise software or SaaS products.
Experience managing and developing product managers or leading a substantial product area.
Demonstrated success delivering multi-tenant SaaS applications from definition through commercial launch and growth.
Strong understanding of cloud architecture, multi-tenancy, APIs, SDKs, identity, provisioning, security, telemetry, and service operations.
Experience with usage-based pricing, SaaS unit economics, subscription packaging, and product adoption metrics.
Experience with CCM, document generation, content creation, workflow, CRM, ERP, or digital experience applications strongly preferred.
Ability to translate client and partner needs into clear product requirements, priorities, and measurable success criteria.
Strong technical acumen and the ability to collaborate effectively with architects and development teams.
Experience delivering integrated solutions across multiple product and platform teams.
Strong market analysis, client discovery, and competitive-research skills.
Understanding of generative and agentic AI and their application to content creation and business workflows.
Excellent communication skills, including the ability to explain complex SaaS and commercialization decisions to executive and technical audiences.
Ability to work effectively across global teams in a fast-moving, highly matrixed environment.
Bachelor's degree in business, computer science, engineering, or a related field.

One Last Thing

OpenText is more than a corporation - it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture - we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Apply About employer

More about this job

Responsibilities

Lead the strategy, roadmap, business plan, and product team for OpenText’s multi-tenant Communications SaaS offering, overseeing its lifecycle from client discovery and requirements through release, commercialization, and adoption. Partner across product, engineering, cloud operations, security, support, and sales to expand use cases and integrations, define SaaS operations and economics, and strengthen market positioning.

Requirements

Requires 8+ years of product management experience, including delivering multi-tenant SaaS products and leading product managers or a substantial product area. Candidates should bring strong cloud and technical knowledge, SaaS commercialization and metrics experience, excellent client and market research skills, and a bachelor’s degree in a related field; experience in communications management, document generation, or related enterprise applications is preferred.

Skills

Product Management
SaaS Product Strategy
Multi-Tenant Cloud Architecture
Product Roadmapping
Product Lifecycle Management
Team Leadership
Client Discovery
API and SDK Requirements
SaaS Pricing and Packaging
Unit Economics
Product Telemetry and Adoption Metrics
Cloud Operations
Competitive Analysis
Go-to-Market Execution
Generative and Agentic AI

Benefits

Vacation Entitlement
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

OpenText Communications
Core Communications
Multi-Tenant SaaS
Cloud Platform
Automated Document Generation
Document Authoring
Interactive Communications
APIs
SDKs
Cloud Architecture
Identity and Provisioning
Security
Product Telemetry
Usage-Based Pricing
Subscription Packaging
SaaS Unit Economics
Product Adoption Metrics
SAP SuccessFactors
Salesforce
Guidewire
Core DAM
Core Journey
Core Messaging
Generative AI
Agentic AI
CRM
ERP
Digital Experience
Go-to-Market

Report this job