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Added 5 hours ago
FS
Salesforce Revenue Cloud Architect
Focus Systems Inc.
Toronto, ON
- Contract
The Salesforce Revenue Cloud Architect will lead the design, implementation architecture, and technical governance of enterprise-scale Salesforce Revenue Cloud solutions.
Added 5 hours ago
H
Senior Project Architect
HDR
Calgary, AB
- Full-time
…Architecture practice at HDR, you’ll contribute to the design and delivery of spaces and experiences that advance community well-being around the world. From healing environments and…
Added 5 hours ago
H
Transportation Design and Delivery Department Lead
HDR
Burlington, ON · Richmond Hill, ON · Toronto, ON
- Full-time
…disciplines to solve complex mobility challenges with innovation, technical excellence, and a deep understanding of community needs. Whether you're modernizing aging infrastructure or…
Added 6 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 6 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
…inspections, and related services through the implementation of a new digital permitting platform, enhancing efficiency, transparency, and customer service for residents, businesses, and…
Added 10 hours ago
TC
Senior Business Analyst – Enterprise Digital Platform
TECH4SOFT Consulting
Toronto, ON
- Full-time
Lead end-to-end requirements elicitation, analysis, validation, and management for large-scale digital initiatives
Added 14 hours ago
T&
Director Information Management
Turner & Townsend
Toronto, ON
- Full-time
The successful candidate will also serve as the Information Management Lead on a major aviation program, overseeing Document Control, BIM, and PMIS functions while providing executive-level…
Added 19 hours ago
SI
Director of Operations
Systemex Industries Conseils
Montreal, QC
- Full-time
…productivity, reliability, operational performance, and the successful delivery of complex…
Added 19 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
…inspections, and related services through the implementation of a new digital permitting platform, enhancing efficiency, transparency, and customer service for residents, businesses, and…
Added 19 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 20 hours ago
MS
Design Lead
Modus Structures Inc
Crossfield, AB
- Full-time
…construction companies and a leader in the design, manufacturing, and delivery of high-performance off-site building solutions. Headquartered in Crossfield, Alberta, with manufacturing…
Added 1 day ago
AA
Architecte PLM Senior / Senior PLM Architect
Airbus Aircraft
Montreal, QC
- Full-time
Added 1 day ago
Senior Systems Analyst
OCS Ontario Cannabis Store
Toronto, ON
The Senior Systems Analyst serves as the lead analyst and solution design specialist for enterprise technology initiatives. Working within established architecture and solution direction,…
Added 1 day ago
LC
Senior Risk Advisory Consultant
Loblaw Companies Limited
Brampton, ON
- Full-time
As a Senior Risk Advisory Consultant within Assurance & Advisory, you will help lead and execute high-priority advisory and assurance engagements across Loblaw. This role is not traditional…
Added 1 day ago
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Site Civil Section Manager
HDR
Toronto, ON · Richmond Hill, ON
- Full-time
…you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance data centers driving the…
Added 1 day ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
Empower Simcoe is searching for a bold, visionary Director Digital Solutions & Business Growth to drive our digital revolution! In this high-impact role, you will spearhead our innovation…
Added 1 day ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
Lead project teams to follow best practices related to work product delivery, documentation, and communication, meeting project needs and client expectations.
Added 1 day ago
C
Partner Delivery Project Manager
Ciena
Ottawa, ON
- Full-time
You will lead the planning, execution, and transition of partner delivery initiatives supporting supply chain infrastructure, fulfillment delivery, and integrated systems. Working across IT…
Added 1 day ago
C
Senior Mobile Solutions Lead
Cognizant
Toronto, ON
- $60,000 to $95,000 CAD / year
- Full-time
We are seeking an experienced 6-10 years of experience Senior Mobile Solutions Lead to drive the design and development of mobile and backend solutions supporting the Life & Annuities…
Added 1 day ago
DC
Senior Environmental Engineer or Geoscientist
Dillon Consulting Limited
London, ON
- Full-time
We’re looking for a technical leader, trusted advisor and problem solver with a safety-first mindset and the desire to build strong teams to lead Ontario-based contaminated sites projects.
Added 1 day ago
Flight Centre - Business Analyst - Toronto, ON
Flight Centre
ON
Experience collaborating with developers, technical leads, and cross-functional delivery teams.
Added 1 day ago
Flight Centre - Business Analyst - Vancouver, BC
Flight Centre
BC
Experience collaborating with developers, technical leads, and cross-functional delivery teams.
Added 1 day ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
…inspections, and related services through the implementation of a new digital permitting platform, enhancing efficiency, transparency, and customer service for residents, businesses, and…
Added 1 day ago
2L
Business Development Lead
247 Labs
Toronto, ON
- Full-time
…solutions, web and mobile applications, AI-powered systems, and digital transformation services. For over 13 years, the team has supported organizations in healthcare, finance, insurance,…
Added 1 day ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…

OpenText

Sr. Manager, Product Management

Waterloo, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 8+ years of product management experience delivering enterprise software or SaaS products.
Posting language: English
Posted: Oct 9, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.

This role will define and execute the strategy for a modern, multi-tenant SaaS communications platform that enables organizations and integrated applications to design, generate, edit, and deliver client communications. Core Communications runs on OpenText’s cloud platform as an integrated communications capability for OpenText, partner, and client applications.

Your Impact

You will lead the product team responsible for growing the multi-tenant Communications business, expanding supported use cases, improving ease of adoption, and delivering a competitive SaaS product.

You will own the end-to-end product lifecycle, spanning market strategy, client discovery, roadmap definition, SaaS economics, requirements, release delivery, commercialization, adoption, and usage measurement.

What The Role Offers

Own the vision, strategy, roadmap, and business plan for multi-tenant OpenText Communications.
Lead and develop a team of product managers with ownership across design, authoring, interactive communications, integrations, APIs, and platform capabilities.
Define the target market and clearly position multi-tenant Communications relative to single-tenant and off-cloud alternatives.
Identify the use cases and client segments best suited to multi-tenant SaaS, including departmental and line-of-business use cases and embedded communications.
Drive continuous product evolution across usability, simplified configuration, document generation, authoring, interactive editing, output, and administration.
Partner with OCP, Cloud Operations, Development, Security, Support, and Fulfillment to deliver a scalable and supportable SaaS service.
Guide tenant, subscription, provisioning, metering, entitlement, service availability, and operational-readiness requirements.
Define product requirements for APIs and SDKs that allow OpenText, partners, and clients to embed communications capabilities within other applications.
Expand and commercialize integrations with platforms such as SAP SuccessFactors, Salesforce, Guidewire, Core DAM, Core Journey, Core Messaging, and other OpenText applications.
Establish pricing, packaging, transaction models, overage approaches, and unit-economics recommendations.
Use product telemetry, client usage, and financial measures to manage adoption and guide investment.
Coordinate roadmap and architecture decisions with the broader OpenText Communications portfolio to maximize reuse and provide appropriate migration paths.
Drive product charters, requirements, release planning, architecture reviews, cloud-readiness activities, enablement, and go-to-market execution.
Engage directly with clients, partners, analysts, and field teams to validate needs and improve product-market fit.
Develop competitive positioning and differentiated value propositions for SaaS CCM and automated document generation.
Support strategic deals and help field teams select the right Communications offering for each client's use cases, scale, and deployment requirements.

What You Need To Succeed

8+ years of product management experience delivering enterprise software or SaaS products.
Experience managing and developing product managers or leading a substantial product area.
Demonstrated success delivering multi-tenant SaaS applications from definition through commercial launch and growth.
Strong understanding of cloud architecture, multi-tenancy, APIs, SDKs, identity, provisioning, security, telemetry, and service operations.
Experience with usage-based pricing, SaaS unit economics, subscription packaging, and product adoption metrics.
Experience with CCM, document generation, content creation, workflow, CRM, ERP, or digital experience applications strongly preferred.
Ability to translate client and partner needs into clear product requirements, priorities, and measurable success criteria.
Strong technical acumen and the ability to collaborate effectively with architects and development teams.
Experience delivering integrated solutions across multiple product and platform teams.
Strong market analysis, client discovery, and competitive-research skills.
Understanding of generative and agentic AI and their application to content creation and business workflows.
Excellent communication skills, including the ability to explain complex SaaS and commercialization decisions to executive and technical audiences.
Ability to work effectively across global teams in a fast-moving, highly matrixed environment.
Bachelor's degree in business, computer science, engineering, or a related field.

One Last Thing

OpenText is more than a corporation - it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture - we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Lead the strategy, roadmap, business plan, and product team for OpenText’s multi-tenant Communications SaaS offering, overseeing its lifecycle from client discovery and requirements through release, commercialization, and adoption. Partner across product, engineering, cloud operations, security, support, and sales to expand use cases and integrations, define SaaS operations and economics, and strengthen market positioning.

Requirements

Requires 8+ years of product management experience, including delivering multi-tenant SaaS products and leading product managers or a substantial product area. Candidates should bring strong cloud and technical knowledge, SaaS commercialization and metrics experience, excellent client and market research skills, and a bachelor’s degree in a related field; experience in communications management, document generation, or related enterprise applications is preferred.

Skills

Product Management
SaaS Product Strategy
Multi-Tenant Cloud Architecture
Product Roadmapping
Product Lifecycle Management
Team Leadership
Client Discovery
API and SDK Requirements
SaaS Pricing and Packaging
Unit Economics
Product Telemetry and Adoption Metrics
Cloud Operations
Competitive Analysis
Go-to-Market Execution
Generative and Agentic AI

Benefits

Vacation Entitlement
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

OpenText Communications
Core Communications
Multi-Tenant SaaS
Cloud Platform
Automated Document Generation
Document Authoring
Interactive Communications
APIs
SDKs
Cloud Architecture
Identity and Provisioning
Security
Product Telemetry
Usage-Based Pricing
Subscription Packaging
SaaS Unit Economics
Product Adoption Metrics
SAP SuccessFactors
Salesforce
Guidewire
Core DAM
Core Journey
Core Messaging
Generative AI
Agentic AI
CRM
ERP
Digital Experience
Go-to-Market

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