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Added 14 hours ago
M
Senior Analytics Engineer - GTM
Motive
Vancouver, BC
- Full-time
As Senior Analytics Engineer - GTM, you’ll play a key role in helping our GTM team grow our business. You’ll report to the Director of Business Intelligence joining a centralized global…
Added 15 hours ago
Customer Success Operations Analyst
Global Relay
Vancouver, BC
The Customer Success Operations Analyst plays a vital role in ensuring the seamless transition of data, applications, and systems across data archiving platforms. This position requires…
Added 15 hours ago
GR
Customer Success Operations Analyst
Global Relay
Vancouver, BC
- Full-time
The Customer Success Operations Analyst plays a vital role in ensuring the seamless transition of data, applications, and systems across data archiving platforms. This position requires…
Added 17 hours ago
O
Sr. Systems Analyst
OpenText
Waterloo, ON
- Full-time
We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking,…
Added 17 hours ago
O
Sr. Systems Analyst
OpenText
Mississauga, ON
- Full-time
We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking,…
Added 18 hours ago
C
Senior FP&A Systems Analyst, Pigment
Clio
Calgary, AB · Burnaby, BC · Vancouver, BC · Toronto, ON
- Full-time
…cost centers, accounts, departments, regions, entities, and business units - applying the master data standards defined by the broader finance systems governance process, including changes…
Added 20 hours ago
4E
Sr. Data Analyst
407 ETR
Woodbridge, ON
- Full-time
The Senior Data Analyst is responsible for leveraging data from multiple sources to deliver actionable insights, analysis, and reporting that support data-driven decision-making across the…
Added 22 hours ago
Gainsight Administrator
Braze
Toronto, ON
The Business Systems team builds and operates the internal platforms that power Braze's Customer Experience (CX) organization, with Gainsight as the system of record for 200+ users.…
Added 22 hours ago
B
Gainsight Administrator
Braze
Toronto, ON
- Full-time
The Business Systems team builds and operates the internal platforms that power Braze's Customer Experience (CX) organization, with Gainsight as the system of record for 200+ users.…
Added 23 hours ago
T
Senior Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
Support data quality, reporting, and business analytics initiatives through effective Salesforce utilization.
Added 1 day ago
Director, CX Business Systems
Braze
Toronto, ON
…between brands and their customers. We are seeking a Director, CX Business Systems to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program…
Added 2 days ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
4+ years of dedicated experience as a Salesforce Product Owner, Business Analyst, or Product Manager leading technical delivery in an enterprise environment.
Added 2 days ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
4+ years of dedicated experience as a Salesforce Product Owner, Business Analyst, or Product Manager leading technical delivery in an enterprise environment.
Added 3 days ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
4+ years of dedicated experience as a Salesforce Product Owner, Business Analyst, or Product Manager leading technical delivery in an enterprise environment.
Added 3 days ago
NR
Analyst - Wealth Services
North Road Investment Counsel
AB · Edmonton, AB
- Full-time
Maintain client records across multiple business systems including CRM, portfolio management, reporting, and electronic files.
Added 3 days ago
F饭
Marketing Business Systems Analyst
Fantuan 饭团
Toronto, ON
- Full-time
1. Business Requirements Analysis & System Optimization
Added 3 days ago
CG
Jr Sales Operations Analyst
Calian Group
Canada
- Full-time
We are looking for a Junior Sales Operations Analyst to join Calian’s growing Sales Operations and Compensation team. This entry-level opportunity is ideal for someone who is…
Added 3 days ago
C
Salesforce QA Analyst
Collabera
AB · Edmonton, AB
- $50 to $60 USD / hour
- Contract
Company is seeking an experienced QA Analyst to support its Transaction Dispute Management project, focused on implementing Visa Debit Disputes and Visa Debit Fraud intake processes within…
Added 3 days ago
MU
Advancement Analyst
McGill University
Mont-Royal, QC · Les Cours Mont Royal
- Full-time
The Advancement Analyst provides support to University Advancement (UA), namely in areas related to performance tracking, value for money analyses, benchmarking, trend monitoring…
Added 3 days ago
JG
Technical Sales Enablement Coordinator
Johnston Group Inc.
Winnipeg, MB
- Full-time
Salesforce Administrator, Salesforce Business Analyst, HubSpot, Agile, Scrum, product ownership, or change-management certification is considered an asset.
Added 4 days ago
T
Senior Analyst, Marketing Delivery
TD
Toronto, ON
- Full-time
…You will work closely with key partners across Marketing and Business Units to lead the well-managed delivery of journey orchestration campaigns and initiatives within the Salesforce…
Added 4 days ago
DW
Application Support Analyst
Durabuilt Windows & Doors
AB · Edmonton, AB
- Contract
At Durabuilt, we embrace technology and process innovation to enhance our business operations. Our IT team plays a critical role in ensuring that the ERP, CRM, HRIS, and custom-built…
Added 4 days ago
C
Salesforce Business Analyst
Cognizant
Toronto, ON
- Full-time
As a Salesforce Business Systems Analyst (BSA), you will make an impact by working closely with business and technical teams to gather requirements, design solutions, and support the…
Added 4 days ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Prince George, BC
- $52,000 to $59,000 CAD / year
- Full-time
Use Salesforce and analytics/visualization tools to generate actionable insights and recommendations that influence fundraising strategy, resource allocation, and portfolio decisions.…
Added 4 days ago
T
Senior Business Analyst
Tekshapers
Toronto, ON
- Full-time
Post-secondary degree or diploma in Management Information Systems, Commerce, Business Analysis, Computer Science, or a related discipline; CMA or MBA would be an asset.

OpenText

Sr. Systems Analyst

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Posting language: English
Posted: Oct 26, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking, project leadership and effective communication to understand business requirements and deliver reliable IT solutions. The Senior Systems Analyst aligns business applications with complex business-process requirements, considers upstream and downstream impacts, solves complex problems and drives continuous improvement.

What The Role Offers

Translate business needs into functional and technical requirements, solution designs, delivery plans, and scalable enterprise application solutions.
Analyze system integrations, dependencies, and upstream/downstream impacts while collaborating with cross-functional teams to deliver practical business outcomes.
Contribute across the full software development lifecycle, including requirements gathering, solution design, development, testing, UAT, deployment, and documentation.
Provide global support, administration, configuration, maintenance, monitoring, patching, and upgrades for enterprise applications, including OpenText Content Server and related technologies.
Lead the investigation and resolution of complex technical issues, perform root-cause analysis, and coordinate troubleshooting efforts across internal teams, vendors, and stakeholders.
Manage critical incidents, system outages, and change, incident, and problem management activities in alignment with ITIL and organizational best practices.
Partner with business leaders, technical teams, vendors, and external partners to gather requirements, communicate project updates, and successfully manage multiple initiatives and priorities.
Support enterprise security and compliance by maintaining security controls, participating in security reviews, addressing risks, and responding to security-related incidents.
Provide technical leadership, mentorship, and knowledge sharing to team members while promoting collaboration, accountability, and continuous learning.
Drive continuous improvement through process optimization, application enhancements, automation opportunities, innovation initiatives, and improvements to user experience, system performance, and operational effectiveness.

What You Need To Succeed

Bachelor’s degree in Computer Science, Engineering, Business, Finance, or a related field, or an equivalent combination of education and relevant professional experience.
Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Proven experience in requirements gathering, solution design, application development, testing, implementation, and support within agile delivery environments.
Strong understanding of infrastructure architecture, capacity planning, performance tuning, and enterprise application support across on-premises and cloud-based environments.
Experience applying ITIL best practices for incident, problem, change, and service management to ensure operational excellence.
Knowledge of web applications, application integrations, workflow/BPM solutions, and collaboration with diverse business and technical stakeholders.
Technical understanding of HTML, CSS, JavaScript frameworks, reporting technologies, cloud platforms, operating systems (Windows/Unix), virtualization, containers, and data management concepts.
Experience with process automation, web development, and enterprise application administration; Salesforce implementation, integration, or administration experience is considered a strong asset.

Preferred Qualification

Strong analytical and problem-solving skills with the ability to make sound technical decisions, manage multiple priorities, adapt to changing requirements, and deliver results in fast-paced environments.
Excellent communication, collaboration, and stakeholder management abilities, including the capacity to explain complex technical concepts to diverse audiences, build relationships, navigate challenging situations, and influence outcomes through empathy and persistence.
Growth-oriented mindset with a passion for innovation, continuous improvement, knowledge sharing, mentoring, inclusive teamwork, cultural awareness, and incorporating feedback to enhance individual and team performance.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $81,600 -$122,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Translate business needs into technical requirements and scalable enterprise application solutions, and contribute throughout the software development lifecycle. Administer and support enterprise applications, resolve complex incidents, manage operational and security activities, and lead collaboration and continuous improvement initiatives.

Requirements

Requires a bachelor’s degree or equivalent relevant education and experience, with at least five years in systems administration, technical support, enterprise applications, or a related technology function. Candidates should have experience across application delivery and support, ITIL practices, infrastructure and cloud environments, integrations, and stakeholder collaboration; Salesforce experience is an asset.

Skills

Requirements Gathering
Solution Design
Enterprise Application Support
Systems Administration
Application Integration
Incident Management
Problem Management
Change Management
ITIL
Root-Cause Analysis
Cloud Platforms
Infrastructure Architecture
Performance Tuning
Process Automation
Stakeholder Management
OpenText Content Server

Visa sponsorship

Not detected in the job text

Keywords

OpenText Content Server
Enterprise Applications
Systems Administration
Requirements Gathering
Solution Design
Agile
Application Integration
Workflow
Business Process Management
ITIL
Incident Management
Problem Management
Change Management
Root-Cause Analysis
Infrastructure Architecture
Capacity Planning
Performance Tuning
Cloud Platforms
Windows
Unix
Virtualization
Containers
HTML
CSS
JavaScript Frameworks
Reporting Technologies
Process Automation
Web Development
Salesforce

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