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Added 2 mins ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
Experience developing and maintaining analytics solutions within modern cloud-based data environments.
Added 2 mins ago
Manager, Partnerships & Innovation
Rogers Communications
Toronto, ON
Passion and knowledge of technology including: 5G, networking, data science, software development, cloud
Added 2 mins ago
Network Designer
Rogers Communications
Brampton, ON · Toronto, ON
Familiarity with data network and cloud security best practices.
Added 17 mins ago
RD
Kotlin Developer
Randstad Digital
Vancouver, BC
- $140,000 to $180,000 CAD / year
- Contract
Design, build, and maintain inbound/outbound invoice integrations and data mappings in Kotlin.
Added 46 mins ago
C
Guidewire Technical Lead / Solution Architect
Cogency
Markham, ON
- Full-time
Professional experience as a Guidewire Cloud Integration Developer.
Added 46 mins ago
T
Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
Design and implement scalable solutions leveraging Salesforce Loyalty Management, Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, and related Salesforce platform technologies.
Added 46 mins ago
TR
Senior Director, GTM AI Product Leader
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Experience with Salesforce platform capabilities (Sales Cloud, Service Cloud, Agentforce or equivalent AI features), data cloud or warehouse integrations, and Gong or similar conversation…
Added 1 hour ago
Software Engineer I
Planview Incorporated
Vancouver, BC
…efficiency and confidence. You'll work alongside Platform, Cloud, DevOps, AI Agents, and Software Engineers to build automation, developer tooling, AI-enabled workflows, and platform…
Added 1 hour ago
A
Technology Strategy & Transformation Manager
Accenture
Toronto, ON
- Full-time
Ensure clients are positioned for long-term success with practical road maps for carrying out Digital, IT or Cloud strategy, managing change, monitoring and gauging processes, and taking…
Added 1 hour ago
C
Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
…business-driven email communications across both Salesforce Marketing Cloud and traditional email channels, including Outlook embedded email communications. As a member of the Wealth…
Added 1 hour ago
A
Cloud Security Analyst
ATB
Calgary, AB · Edmonton, AB
- Full-time
Review cloud network configurations, storage, encryption, and data protection controls to identify potential exposure.
Added 1 hour ago
SM
RQ11699 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…executive communication, documentation, resource management, and data migration experience. The successful candidate will oversee project planning, budgeting, scheduling, risk management,…
Added 1 hour ago
SM
RQ00795 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with strong experience in Microsoft Visual Studio (.NET) MVC, SQL Server, Microsoft Azure, Python, Django, AWS, Celery, GraphQL, and REST APIs.…
Added 1 hour ago
SM
RQ11699 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…executive communication, documentation, resource management, and data migration experience. The successful candidate will oversee project planning, budgeting, scheduling, risk management,…
Added 1 hour ago
SM
RQ00795 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with strong experience in Microsoft Visual Studio (.NET) MVC, SQL Server, Microsoft Azure, Python, Django, AWS, Celery, GraphQL, and REST APIs.…
Added 1 hour ago
SM
RQ11699 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…executive communication, documentation, resource management, and data migration experience. The successful candidate will oversee project planning, budgeting, scheduling, risk management,…
Added 1 hour ago
SM
RQ00795 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with strong experience in Microsoft Visual Studio (.NET) MVC, SQL Server, Microsoft Azure, Python, Django, AWS, Celery, GraphQL, and REST APIs.…
Added 1 hour ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…testing for complex digital solutions, enterprise applications, cloud-based platforms, and system integrations. The ideal candidate will have strong expertise in functional, integration,…
Added 1 hour ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…testing for complex digital solutions, enterprise applications, cloud-based platforms, and system integrations. The ideal candidate will have strong expertise in functional, integration,…
Added 1 hour ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…testing for complex digital solutions, enterprise applications, cloud-based platforms, and system integrations. The ideal candidate will have strong expertise in functional, integration,…
Added 1 hour ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience testing cloud applications, microservices, and system integrations.
Added 1 hour ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience testing cloud applications, microservices, and system integrations.
Added 1 hour ago
SM
RQ10575 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer – ETL with extensive experience in data migration, ETL development, data conversion, database technologies, and digital transformation…
Added 1 hour ago
SM
RQ10575 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer – ETL with extensive experience in data migration, ETL development, data conversion, database technologies, and digital transformation…
Added 1 hour ago
SM
RQ10575 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer – ETL with extensive experience in data migration, ETL development, data conversion, database technologies, and digital transformation…

OpenText

Sr. Systems Analyst

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Posting language: English
Posted: Oct 26, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking, project leadership and effective communication to understand business requirements and deliver reliable IT solutions. The Senior Systems Analyst aligns business applications with complex business-process requirements, considers upstream and downstream impacts, solves complex problems and drives continuous improvement.

What The Role Offers

Translate business needs into functional and technical requirements, solution designs, delivery plans, and scalable enterprise application solutions.
Analyze system integrations, dependencies, and upstream/downstream impacts while collaborating with cross-functional teams to deliver practical business outcomes.
Contribute across the full software development lifecycle, including requirements gathering, solution design, development, testing, UAT, deployment, and documentation.
Provide global support, administration, configuration, maintenance, monitoring, patching, and upgrades for enterprise applications, including OpenText Content Server and related technologies.
Lead the investigation and resolution of complex technical issues, perform root-cause analysis, and coordinate troubleshooting efforts across internal teams, vendors, and stakeholders.
Manage critical incidents, system outages, and change, incident, and problem management activities in alignment with ITIL and organizational best practices.
Partner with business leaders, technical teams, vendors, and external partners to gather requirements, communicate project updates, and successfully manage multiple initiatives and priorities.
Support enterprise security and compliance by maintaining security controls, participating in security reviews, addressing risks, and responding to security-related incidents.
Provide technical leadership, mentorship, and knowledge sharing to team members while promoting collaboration, accountability, and continuous learning.
Drive continuous improvement through process optimization, application enhancements, automation opportunities, innovation initiatives, and improvements to user experience, system performance, and operational effectiveness.

What You Need To Succeed

Bachelor’s degree in Computer Science, Engineering, Business, Finance, or a related field, or an equivalent combination of education and relevant professional experience.
Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Proven experience in requirements gathering, solution design, application development, testing, implementation, and support within agile delivery environments.
Strong understanding of infrastructure architecture, capacity planning, performance tuning, and enterprise application support across on-premises and cloud-based environments.
Experience applying ITIL best practices for incident, problem, change, and service management to ensure operational excellence.
Knowledge of web applications, application integrations, workflow/BPM solutions, and collaboration with diverse business and technical stakeholders.
Technical understanding of HTML, CSS, JavaScript frameworks, reporting technologies, cloud platforms, operating systems (Windows/Unix), virtualization, containers, and data management concepts.
Experience with process automation, web development, and enterprise application administration; Salesforce implementation, integration, or administration experience is considered a strong asset.

Preferred Qualification

Strong analytical and problem-solving skills with the ability to make sound technical decisions, manage multiple priorities, adapt to changing requirements, and deliver results in fast-paced environments.
Excellent communication, collaboration, and stakeholder management abilities, including the capacity to explain complex technical concepts to diverse audiences, build relationships, navigate challenging situations, and influence outcomes through empathy and persistence.
Growth-oriented mindset with a passion for innovation, continuous improvement, knowledge sharing, mentoring, inclusive teamwork, cultural awareness, and incorporating feedback to enhance individual and team performance.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $81,600 -$122,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Translate business needs into technical requirements and scalable enterprise application solutions, and contribute throughout the software development lifecycle. Administer and support enterprise applications, resolve complex incidents, manage operational and security activities, and lead collaboration and continuous improvement initiatives.

Requirements

Requires a bachelor’s degree or equivalent relevant education and experience, with at least five years in systems administration, technical support, enterprise applications, or a related technology function. Candidates should have experience across application delivery and support, ITIL practices, infrastructure and cloud environments, integrations, and stakeholder collaboration; Salesforce experience is an asset.

Skills

Requirements Gathering
Solution Design
Enterprise Application Support
Systems Administration
Application Integration
Incident Management
Problem Management
Change Management
ITIL
Root-Cause Analysis
Cloud Platforms
Infrastructure Architecture
Performance Tuning
Process Automation
Stakeholder Management
OpenText Content Server

Visa sponsorship

Not detected in the job text

Keywords

OpenText Content Server
Enterprise Applications
Systems Administration
Requirements Gathering
Solution Design
Agile
Application Integration
Workflow
Business Process Management
ITIL
Incident Management
Problem Management
Change Management
Root-Cause Analysis
Infrastructure Architecture
Capacity Planning
Performance Tuning
Cloud Platforms
Windows
Unix
Virtualization
Containers
HTML
CSS
JavaScript Frameworks
Reporting Technologies
Process Automation
Web Development
Salesforce

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