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Added 33 mins ago
BO
Analyst, Loans Modelling & Administration
Building Ontario Fund
Toronto, ON
- Full-time
Building Ontario Fund (BOF) is seeking an indefinite full-time Analyst, Loans Modelling & Administration. (This job posting represents an existing vacancy.)
Added 33 mins ago
SL
Network Operations Analyst
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
Join Enterprise Network Services as a Network Operations Analyst supporting the network and connectivity services that enable data, voice and video communications. You will help operate,…
Added 33 mins ago
OO
Communications Policy Analyst-Analyste en politique des communications
Office of the Commissioner of Indigenous Languages
Ottawa, ON
- Full-time
Reporting to the Manager of Communications, the Communications Analyst supports the research, planning, and development of communications content and initiatives that advance the mandate…
Added 48 mins ago
NV
Intermediate Business Analyst (ID#5591)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
New Value Solutions, a national IT consulting company, is seeking an Intermediate Business Analyst to support business management, governance, process improvement, reporting, analytics, and…
Added 1 hour ago
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Network Operations Analyst
Sunlife
Waterloo, ON
- Full-time
Join Enterprise Network Services as a Network Operations Analyst supporting the network and connectivity services that enable data, voice and video communications. You will help operate,…
Added 1 hour ago
RM
Technical Analyst Capital Condition Assessment & Rehabilitation Wastewater
Regional Municipality of Peel
Brampton, ON
- Other
What you will do in this role: The Analyst is responsible for the inspection and analysis of the wastewater sanitary trunk sewer system and water transmission and sub-transmission system,…
Added 1 hour ago
DI
Analyste de Crédit et de Recouvrement | Credit and Collection Analyst
Delmar International Inc.
Toronto, ON
- Full-time
Conserver et documenter toutes les transactions et communications avec le client afin de s’assurer que les paiements sont effectués dans les délais prévus.
Added 1 hour ago
DI
Analyste de Crédit et de Recouvrement | Credit and Collection Analyst
Delmar International Inc.
Toronto, ON
- Full-time
Conserver et documenter toutes les transactions et communications avec le client afin de s'assurer que les paiements sont effectués dans les délais prévus
Added 1 hour ago
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Senior Accounting Analyst
Collabera
Mississauga, ON
- $35 to $39 CAD / hour
- Contract
…application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not…
Added 2 hours ago
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Risk Analyst - Proficient
Raise
Toronto, ON
- Full-time
We at Raise are hiring a Risk Analyst - Proficient for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand.…
Added 3 hours ago
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SENIOR ADVISOR, PROCUREMENT
BDC
Montreal, QC
- Full-time
Role of Contract Management Advisor, Contract Portfolio Analyst and
Added 3 hours ago
M
Senior I&IT Business Analyst
Metrolinx
Toronto, ON
- Full-time
Our I&IT Development and Delivery division is looking for a Senior Business Analyst to lead stakeholder engagement, business requirements elicitation and analysis, and translate business…
Added 3 hours ago
LM
Analyst, Talent, Learning & Organizational Development
Lockheed Martin
Ottawa, ON
- Full-time
The Analyst, Organizational Development supports the execution of programs and initiatives that strengthen organizational capability, leadership effectiveness, talent development, and…
Added 3 hours ago
M
Accounting Analyst Intern - Winter 2027
McKesson
Mississauga, ON
- Full-time
…on a virtual assistant (Gia) for certain recruiting-related communications with…
Added 4 hours ago
A
FP&A Analyst – Budgeting & Forecasting
Applicantz
Montreal, QC
- $50 to $60 CAD / hour
- Contract
Assess whether G&A and Corporate Communications costs require separate tracking.
Added 4 hours ago
A
Financial Reporting Analyst - FP&A
Applicantz
Montreal, QC
- $50 to $60 CAD / hour
- Contract
Looking for a Financial Analyst FP&A, who compiles and analyzes financial information for the organization. Develops integrated revenue and expense analyses, projections, reports, and…
Added 4 hours ago
VB
Payroll Analyst
Vaco by Highspring
Calgary, AB
- $80,000 to $90,000 CAD / year
- Contract
· Administer group benefits programs, including enrollments, employee changes, terminations, reconciliations, and carrier communications.
Added 4 hours ago
AC
Travel FI Data Audience Analyst
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Travel & FI Data Audience Analyst supports the design, execution, automation, and optimization of customer marketing audiences across Air Canada and Aeroplan channels. The role develops…
Added 4 hours ago
CI
Intern, CPA Program (January – August 2027)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
This internship also serves as a key talent pathway into CPP Investments’ full-time CPA Rotational Analyst Program. High-performing interns who demonstrate strong performance and an…
Added 4 hours ago
Business Systems Analyst (Computer Services Officer 3)
The Government of Nova Scotia
Halifax, NS
Reporting to the Manager of Digital Collaboration, the Business Systems Analyst/Coordinator coordinates the cross-platform capabilities and activities within Modern Collaboration…
Added 5 hours ago
D
Business Development Specialist, Group Retirement Savings
Desjardins
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…across GRS and Group Benefits, and providing peer review of communications and presentations to ensure quality, consistency, and…
Added 5 hours ago
M
Analyste financier FP&A / Senior Financial Analyst, FP&A
McKesson
Montreal, QC
- Full-time
The Senior Financial Analyst, Financial Planning & Analysis (FP&A) will support financial planning, forecasting, modelling and performance analysis for the Procurement revenue portfolio.
Added 6 hours ago
ET
Oil & Gas Operations, Engineering & Geosciences Professionals (Saudi Arabia)
Eram Talent
Ottawa, ON
- Contract
Program Development & Evaluation Analyst (PD&EA): Develops technical training programs, curricula, competency matrices and evaluation reports.
Added 7 hours ago
S
Senior Business Analyst, Business Functions, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, IT Product and Enterprise Architecture, the Senior Business Analyst is responsible for supporting the development and implementation of the BC Health Workday…
Added 8 hours ago
AC
Analyste Principal En Comptabilité
Aston Carter
Montreal, QC
- $48 to $56 CAD / hour
- Contract
Coordonner les communications avec les autorités gouvernementales, notamment lAgence du revenu du Canada (ARC) et Revenu Québec, dans le cadre des vérifications et examens.

OpenText

Sr. Systems Analyst

Waterloo, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Posting language: English
Posted: Oct 26, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking, project leadership and effective communication to understand business requirements and deliver reliable IT solutions. The Senior Systems Analyst aligns business applications with complex business-process requirements, considers upstream and downstream impacts, solves complex problems and drives continuous improvement.

What The Role Offers

Translate business needs into functional and technical requirements, solution designs, delivery plans, and scalable enterprise application solutions.
Analyze system integrations, dependencies, and upstream/downstream impacts while collaborating with cross-functional teams to deliver practical business outcomes.
Contribute across the full software development lifecycle, including requirements gathering, solution design, development, testing, UAT, deployment, and documentation.
Provide global support, administration, configuration, maintenance, monitoring, patching, and upgrades for enterprise applications, including OpenText Content Server and related technologies.
Lead the investigation and resolution of complex technical issues, perform root-cause analysis, and coordinate troubleshooting efforts across internal teams, vendors, and stakeholders.
Manage critical incidents, system outages, and change, incident, and problem management activities in alignment with ITIL and organizational best practices.
Partner with business leaders, technical teams, vendors, and external partners to gather requirements, communicate project updates, and successfully manage multiple initiatives and priorities.
Support enterprise security and compliance by maintaining security controls, participating in security reviews, addressing risks, and responding to security-related incidents.
Provide technical leadership, mentorship, and knowledge sharing to team members while promoting collaboration, accountability, and continuous learning.
Drive continuous improvement through process optimization, application enhancements, automation opportunities, innovation initiatives, and improvements to user experience, system performance, and operational effectiveness.

What You Need To Succeed

Bachelor’s degree in Computer Science, Engineering, Business, Finance, or a related field, or an equivalent combination of education and relevant professional experience.
Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Proven experience in requirements gathering, solution design, application development, testing, implementation, and support within agile delivery environments.
Strong understanding of infrastructure architecture, capacity planning, performance tuning, and enterprise application support across on-premises and cloud-based environments.
Experience applying ITIL best practices for incident, problem, change, and service management to ensure operational excellence.
Knowledge of web applications, application integrations, workflow/BPM solutions, and collaboration with diverse business and technical stakeholders.
Technical understanding of HTML, CSS, JavaScript frameworks, reporting technologies, cloud platforms, operating systems (Windows/Unix), virtualization, containers, and data management concepts.
Experience with process automation, web development, and enterprise application administration; Salesforce implementation, integration, or administration experience is considered a strong asset.

Preferred Qualification

Strong analytical and problem-solving skills with the ability to make sound technical decisions, manage multiple priorities, adapt to changing requirements, and deliver results in fast-paced environments.
Excellent communication, collaboration, and stakeholder management abilities, including the capacity to explain complex technical concepts to diverse audiences, build relationships, navigate challenging situations, and influence outcomes through empathy and persistence.
Growth-oriented mindset with a passion for innovation, continuous improvement, knowledge sharing, mentoring, inclusive teamwork, cultural awareness, and incorporating feedback to enhance individual and team performance.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $81,600 -$122,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Translate business needs into technical requirements and scalable enterprise application solutions, and contribute throughout the software development lifecycle. Administer and support enterprise applications, resolve complex incidents, coordinate stakeholders, maintain security and compliance, and lead continuous improvement.

Requirements

Requires a bachelor’s degree or equivalent education and relevant experience, plus at least five years in systems administration, technical support, enterprise applications, or a related technology role. Candidates should have experience with requirements, solution design, development, testing, implementation, ITIL practices, enterprise infrastructure, integrations, and application support; Salesforce experience is an asset.

Skills

Requirements Gathering
Solution Design
Enterprise Application Support
Systems Integration
Application Development
ITIL Service Management
Incident and Problem Management
Root-Cause Analysis
Cloud and On-Premises Infrastructure
Performance Tuning
Process Automation
Security and Compliance
Stakeholder Management
Technical Leadership

Visa sponsorship

Not detected in the job text

Keywords

OpenText Content Server
Enterprise Applications
Systems Administration
Requirements Gathering
Solution Design
Agile Delivery
Application Integration
Workflow Solutions
Business Process Management
ITIL
Incident Management
Problem Management
Change Management
Cloud Platforms
On-Premises Infrastructure
Capacity Planning
Performance Tuning
HTML
CSS
JavaScript Frameworks
Windows
Unix
Virtualization
Containers
Data Management
Process Automation
Salesforce
Security Controls
Root-Cause Analysis

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