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Added 11 mins ago
SS
Growth Product Manager
Smart, Savvy + Associates (Recruitment Agency)
Vancouver, BC
- Contract
Provide direction and support to a direct-report Analyst, using research and data to inform growth strategies.
Added 11 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…records. We offer a great work environment and competitive total compensation package, including above market retirement savings plan and market competitive group…
Added 11 mins ago
RH
Interim Senior Financial Analyst / FP&A Analyst
Robert Half
Cambridge, ON
- $45 to $50 CAD / hour
- Contract
Our client, a growing global manufacturing organization, is seeking an experienced Interim Senior Financial Analyst / FP&A Analyst to join their finance team on an urgent contract basis.…
Added 11 mins ago
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IT Support Analyst
Specsavers
Mississauga, ON
- Full-time
Reporting to the IT Service Delivery Manager, the IT Support Analyst will be the first point of contact for all IT incidents and requests from retail stores and our Mississauga Support…
Added 11 mins ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…scrap events. Communicate as required with Team Leader, Quality Analyst and Programming support on findings and correct…
Added 11 mins ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…scrap events. Communicate as required with Team Leader, Quality Analyst and Programming support on findings and correct…
Added 11 mins ago
MT
Analyste solutions TI et prévente - IT Solutions and Presales Analyst
Mon Technicien
Laval, QC
- Full-time
Flexible compensation: customize your salary and vacation
Added 11 mins ago
BB
Solutions Engineer
Best Buy Canada
Brampton, ON
- Full-time
…Solutions Engineer, which we call a Senior Lean Engineering Analyst, you will be at the forefront of proposing new automation and optimization ideas to support to Best Buy’s Canadian…
Added 11 mins ago
C
Business Systems Analyst Co-op (Winter 2027), Enterprise Technology & Business Management
CIBC
Toronto, ON
- Full-time
Join our CIBC Technology team as a Business Systems Analyst Co-op and have a real impact in making our clients’ ambitions a reality! This is a great opportunity to be a part of an…
Added 41 mins ago
AI
Intermediate Data Support Analyst
AGF Investments
Toronto, ON
- Full-time
The Intermediate Data Support Analyst role will provide opportunities to demonstrate an aptitude for learning, initiative and identification of opportunities for system/process…
Added 41 mins ago
C
Investment Sales Analyst
CBRE
Toronto, ON
- Part-time
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range being offered for the Investment Analyst…
Added 42 mins ago
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Senior Business Analyst
SE Health
Markham, ON
- Full-time
The Senior Business Analyst (Senior BA) enables effective solution delivery by leading business analysis activities for enterprise‑priority initiatives, translating business needs into…
Added 42 mins ago
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Data Governance Analyst
Cognizant
Toronto, ON
- Full-time
We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $90,000 - $107,000 per year. Where…
Added 57 mins ago
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Business Analyst, Security Education
BMO
Toronto, ON · FCP
- Full-time
Added 1 hour ago
AC
Billing Analyst
Aston Carter
Toronto, ON
- $26 to $28 CAD / hour
- Contract
The Billing Analyst supports the full billing and accounts receivable cycle by preparing and reviewing billing documents, analyzing patient and insurance accounts, and resolving billing…
Added 1 hour ago
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Ingenieur De Calcul
Actalent
Mirabel, QC
- $40 to $80 CAD / hour
- Contract
As a Stress Analyst, you perform stress analyses on primary and secondary structures as well as system installations for aerostructures and other safety-critical components. You ensure the…
Added 1 hour ago
TU
Finance Analyst
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and…
Added 1 hour ago
TU
Finance Analyst, Capital Financial Reporting
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and…
Added 1 hour ago
T
IT Operations Analyst I
TD
London, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
T
IT Operations Analyst III
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
MT
Billing Compliance Analyst
McCarthy Tétrault LLP
Toronto, ON
- Full-time
We are recruiting for a Billing Compliance Analyst to join our Client Accounts Operations team in our Toronto office. The successful candidate must have a minimum of 3 years of legal…
Added 1 hour ago
OT
Investment Analyst, Dynamic Asset Allocation, Total Fund Management
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Investment Analyst, Dynamic Asset Allocation supports the DAA team in identifying and assessing opportunities to adjust the Fund’s asset mix in response to evolving macroeconomic…
Added 1 hour ago
T
Senior Specialized Finance Analyst
TD
Toronto, ON · Laval, QC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
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HR Operations Analyst I
TD
London, ON · Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
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Market Risk Analyst, FX
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…

OpenText

Sr. Systems Analyst

Waterloo, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Posting language: English
Posted: Oct 26, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking, project leadership and effective communication to understand business requirements and deliver reliable IT solutions. The Senior Systems Analyst aligns business applications with complex business-process requirements, considers upstream and downstream impacts, solves complex problems and drives continuous improvement.

What The Role Offers

Translate business needs into functional and technical requirements, solution designs, delivery plans, and scalable enterprise application solutions.
Analyze system integrations, dependencies, and upstream/downstream impacts while collaborating with cross-functional teams to deliver practical business outcomes.
Contribute across the full software development lifecycle, including requirements gathering, solution design, development, testing, UAT, deployment, and documentation.
Provide global support, administration, configuration, maintenance, monitoring, patching, and upgrades for enterprise applications, including OpenText Content Server and related technologies.
Lead the investigation and resolution of complex technical issues, perform root-cause analysis, and coordinate troubleshooting efforts across internal teams, vendors, and stakeholders.
Manage critical incidents, system outages, and change, incident, and problem management activities in alignment with ITIL and organizational best practices.
Partner with business leaders, technical teams, vendors, and external partners to gather requirements, communicate project updates, and successfully manage multiple initiatives and priorities.
Support enterprise security and compliance by maintaining security controls, participating in security reviews, addressing risks, and responding to security-related incidents.
Provide technical leadership, mentorship, and knowledge sharing to team members while promoting collaboration, accountability, and continuous learning.
Drive continuous improvement through process optimization, application enhancements, automation opportunities, innovation initiatives, and improvements to user experience, system performance, and operational effectiveness.

What You Need To Succeed

Bachelor’s degree in Computer Science, Engineering, Business, Finance, or a related field, or an equivalent combination of education and relevant professional experience.
Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Proven experience in requirements gathering, solution design, application development, testing, implementation, and support within agile delivery environments.
Strong understanding of infrastructure architecture, capacity planning, performance tuning, and enterprise application support across on-premises and cloud-based environments.
Experience applying ITIL best practices for incident, problem, change, and service management to ensure operational excellence.
Knowledge of web applications, application integrations, workflow/BPM solutions, and collaboration with diverse business and technical stakeholders.
Technical understanding of HTML, CSS, JavaScript frameworks, reporting technologies, cloud platforms, operating systems (Windows/Unix), virtualization, containers, and data management concepts.
Experience with process automation, web development, and enterprise application administration; Salesforce implementation, integration, or administration experience is considered a strong asset.

Preferred Qualification

Strong analytical and problem-solving skills with the ability to make sound technical decisions, manage multiple priorities, adapt to changing requirements, and deliver results in fast-paced environments.
Excellent communication, collaboration, and stakeholder management abilities, including the capacity to explain complex technical concepts to diverse audiences, build relationships, navigate challenging situations, and influence outcomes through empathy and persistence.
Growth-oriented mindset with a passion for innovation, continuous improvement, knowledge sharing, mentoring, inclusive teamwork, cultural awareness, and incorporating feedback to enhance individual and team performance.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $81,600 -$122,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Translate business needs into technical requirements and scalable enterprise application solutions, and contribute throughout the software development lifecycle. Administer and support enterprise applications, resolve complex incidents, coordinate stakeholders, maintain security and compliance, and lead continuous improvement.

Requirements

Requires a bachelor’s degree or equivalent education and relevant experience, plus at least five years in systems administration, technical support, enterprise applications, or a related technology role. Candidates should have experience with requirements, solution design, development, testing, implementation, ITIL practices, enterprise infrastructure, integrations, and application support; Salesforce experience is an asset.

Skills

Requirements Gathering
Solution Design
Enterprise Application Support
Systems Integration
Application Development
ITIL Service Management
Incident and Problem Management
Root-Cause Analysis
Cloud and On-Premises Infrastructure
Performance Tuning
Process Automation
Security and Compliance
Stakeholder Management
Technical Leadership

Visa sponsorship

Not detected in the job text

Keywords

OpenText Content Server
Enterprise Applications
Systems Administration
Requirements Gathering
Solution Design
Agile Delivery
Application Integration
Workflow Solutions
Business Process Management
ITIL
Incident Management
Problem Management
Change Management
Cloud Platforms
On-Premises Infrastructure
Capacity Planning
Performance Tuning
HTML
CSS
JavaScript Frameworks
Windows
Unix
Virtualization
Containers
Data Management
Process Automation
Salesforce
Security Controls
Root-Cause Analysis

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