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Added 16 mins ago
T
Senior Manager, Business Banking Deposits Product Management - Tangerine
Tangerine
Toronto, ON
- Full-time
Support the migration of existing Small Business customers from the current book to the new product suite, including cohort planning, customer treatment strategies, communications,…
Added 16 mins ago
TS
Commercial Card Associate Product Manager
TD Securities
Toronto, ON
- Full-time
Support the execution of the Commercial Card product strategy and roadmap by managing assigned deliverables, product components, or defined workstreams.
Added 16 mins ago
RR
General Laborer I
Radius Recycling
AB · Edmonton, AB
- Full-time
…comprehension of basic safety messages, labels, and hazard communications such as waste oil, gasoline, and flammable…
Added 16 mins ago
BP
Administrative Assistant
BNP Paribas
Montreal, QC
- Full-time
…service levels for Front Office staff through a coordinated support model. The position ensures seamless business continuity by partnering with team members across multiple locations to…
Added 16 mins ago
MC
IT Contract Analyst
MatchBox Consulting Group
Calgary, AB
- Contract
…procurement strategies, coordinate competitive sourcing processes, support contract award decisions, and resolve complex procurement…
Added 16 mins ago
CO
Bylaw Intake Administrator (Relief)
City of Penticton
Penticton, BC
- Full-time
Dispatch all Calls for Service to Bylaw Enforcement Officers in the field using two-way radio communications
Added 16 mins ago
LC
Pharmacist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Fonthill, ON
- Full-time
Read and action store communications on in-store web
Added 16 mins ago
Teaching Assistant, Mechanical Engineering
University of Saskatchewan
Saskatoon, SK
Assisting with general administration of the course such as email communications with students regarding assignments, and recording grades
Added 31 mins ago
TU
Marketing and Communications Specialist, SHCS - Okanagan
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
This position provides specialized marketing and communications expertise to Student Housing and Community Services (SHCS) portfolios at the UBC Okanagan campus, including Student Housing,…
Added 31 mins ago
Legal Assistant - Securities
Clark Wilson
Vancouver, BC
Support the broader needs of the firm and Partnership, including providing coverage during absences, assisting with duties outside regular responsibilities, and responding to evolving…
Added 31 mins ago
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Communications Coordinator
BMO
Toronto, ON · FCP
- Full-time
Works collaboratively with business/group and stakeholders to assess communications needs, recommend communications plans & solutions, secure necessary approvals, and create/deliver…
Added 31 mins ago
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Head, CBB Lending & Segment Operations
BMO
Toronto, ON · BMOPLACE
- Full-time
…office, file review, KYC remediation and fraud due diligence support teams, ensuring operational excellence, sound risk management, and consistent service delivery across the business.…
Added 45 mins ago
AE
Product Guide - Seasonal
Arc'teryx Equipment
Montreal, QC
- Full-time
Developing your passions both in and out of the store with the support of the team
Added 45 mins ago
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Accounting and Administration Officer
Deloitte
Toronto, ON
- Full-time
Work closely with leaders to provide financial reports, support financial processes and participate in ad hoc projects as required
Added 45 mins ago
TU
Clinical Education Program Coordinator, UG/PG (RIH)
The University of British Columbia
Kamloops, BC
- $4,981 to $5,713 CAD / month
- Full-time
BCGEU OK Salaried - Support Services Assistant IV
Added 45 mins ago
TH
Assistant Store Manager - Full-Time
Tommy Hilfiger
London, ON
- Full-time
…and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving…
Added 45 mins ago
TU
Communications Coordinator
The University of British Columbia
Kelowna, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Coordinates the creation and delivery of communications materials to support events, workshops, and engagement initiatives.
Added 45 mins ago
VF
Event Marketing Specialist, Contract
Volkswagen Financial Services
Pickering, ON
- Contract
…designed, creatively developed, and delivered with excellence to support Dealer and Employee satisfaction. Responsibilities also include managing promotional product orders and inventory,…
Added 45 mins ago
CG
Payroll Clerk
Compass Group Canada
London, ON
- Full-time
Provide payroll support to field operations and various corporate departments.
Added 45 mins ago
A
Software Development Engineer In Test
Actalent
Ottawa, ON
- $45 to $65 CAD / hour
- Contract
Provide hands-on laboratory support by recovering and stabilizing test hardware when automated execution leaves it in an undesired state.
Added 46 mins ago
UO
Clinical Education Program Coordinator, UG/PG (RIH)
University of British Columbia
Kamloops, BC · IH | Kamloops Royal Inland Hospital (KRIH)
- $4,981 to $5,713 CAD / month
- Full-time
BCGEU OK Salaried - Support Services Assistant IV
Added 46 mins ago
NC
Order Fulfillment Specialist
net2phone Canada
Ottawa, ON
- $45,000 to $48,000 CAD / year
- Full-time
We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are…
Added 46 mins ago
NC
Technical Services Technologist Trainee - North Bay
NAV CANADA
North Bay, ON
- Full-time
Technologists support and maintain the critical systems required to keep air traffic moving safely and efficiently. It takes a team effort across Canada to keep navigation, surveillance,…
Added 46 mins ago
C
Project Manager (D&S Canada) - Acquisition and Updates
CAE
Ottawa, ON · Montreal, QC
- Full-time
…meet contractual commitments, achieve business objectives, and support customer…
Added 46 mins ago
K
Console Operator
Kyndryl
Regina, SK
- Full-time
Answer calls from Support, Call Centers and Customers; open necessary tickets, engage support and follow escalation procedures.

OpenText

Sr. Systems Analyst

Waterloo, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Posting language: English
Posted: Oct 26, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking, project leadership and effective communication to understand business requirements and deliver reliable IT solutions. The Senior Systems Analyst aligns business applications with complex business-process requirements, considers upstream and downstream impacts, solves complex problems and drives continuous improvement.

What The Role Offers

Translate business needs into functional and technical requirements, solution designs, delivery plans, and scalable enterprise application solutions.
Analyze system integrations, dependencies, and upstream/downstream impacts while collaborating with cross-functional teams to deliver practical business outcomes.
Contribute across the full software development lifecycle, including requirements gathering, solution design, development, testing, UAT, deployment, and documentation.
Provide global support, administration, configuration, maintenance, monitoring, patching, and upgrades for enterprise applications, including OpenText Content Server and related technologies.
Lead the investigation and resolution of complex technical issues, perform root-cause analysis, and coordinate troubleshooting efforts across internal teams, vendors, and stakeholders.
Manage critical incidents, system outages, and change, incident, and problem management activities in alignment with ITIL and organizational best practices.
Partner with business leaders, technical teams, vendors, and external partners to gather requirements, communicate project updates, and successfully manage multiple initiatives and priorities.
Support enterprise security and compliance by maintaining security controls, participating in security reviews, addressing risks, and responding to security-related incidents.
Provide technical leadership, mentorship, and knowledge sharing to team members while promoting collaboration, accountability, and continuous learning.
Drive continuous improvement through process optimization, application enhancements, automation opportunities, innovation initiatives, and improvements to user experience, system performance, and operational effectiveness.

What You Need To Succeed

Bachelor’s degree in Computer Science, Engineering, Business, Finance, or a related field, or an equivalent combination of education and relevant professional experience.
Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Proven experience in requirements gathering, solution design, application development, testing, implementation, and support within agile delivery environments.
Strong understanding of infrastructure architecture, capacity planning, performance tuning, and enterprise application support across on-premises and cloud-based environments.
Experience applying ITIL best practices for incident, problem, change, and service management to ensure operational excellence.
Knowledge of web applications, application integrations, workflow/BPM solutions, and collaboration with diverse business and technical stakeholders.
Technical understanding of HTML, CSS, JavaScript frameworks, reporting technologies, cloud platforms, operating systems (Windows/Unix), virtualization, containers, and data management concepts.
Experience with process automation, web development, and enterprise application administration; Salesforce implementation, integration, or administration experience is considered a strong asset.

Preferred Qualification

Strong analytical and problem-solving skills with the ability to make sound technical decisions, manage multiple priorities, adapt to changing requirements, and deliver results in fast-paced environments.
Excellent communication, collaboration, and stakeholder management abilities, including the capacity to explain complex technical concepts to diverse audiences, build relationships, navigate challenging situations, and influence outcomes through empathy and persistence.
Growth-oriented mindset with a passion for innovation, continuous improvement, knowledge sharing, mentoring, inclusive teamwork, cultural awareness, and incorporating feedback to enhance individual and team performance.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $81,600 -$122,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Translate business needs into technical requirements and scalable enterprise application solutions, and contribute throughout the software development lifecycle. Administer and support enterprise applications, resolve complex incidents, coordinate stakeholders, maintain security and compliance, and lead continuous improvement.

Requirements

Requires a bachelor’s degree or equivalent education and relevant experience, plus at least five years in systems administration, technical support, enterprise applications, or a related technology role. Candidates should have experience with requirements, solution design, development, testing, implementation, ITIL practices, enterprise infrastructure, integrations, and application support; Salesforce experience is an asset.

Skills

Requirements Gathering
Solution Design
Enterprise Application Support
Systems Integration
Application Development
ITIL Service Management
Incident and Problem Management
Root-Cause Analysis
Cloud and On-Premises Infrastructure
Performance Tuning
Process Automation
Security and Compliance
Stakeholder Management
Technical Leadership

Visa sponsorship

Not detected in the job text

Keywords

OpenText Content Server
Enterprise Applications
Systems Administration
Requirements Gathering
Solution Design
Agile Delivery
Application Integration
Workflow Solutions
Business Process Management
ITIL
Incident Management
Problem Management
Change Management
Cloud Platforms
On-Premises Infrastructure
Capacity Planning
Performance Tuning
HTML
CSS
JavaScript Frameworks
Windows
Unix
Virtualization
Containers
Data Management
Process Automation
Salesforce
Security Controls
Root-Cause Analysis

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