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Added 15 mins ago
GE
Field Operations Supervisor
GFL Environmental Inc.
Saskatoon, SK
- Full-time
The Specialized Services Onsite Leader will lead a team of highly trained individuals who handle the company’s most dynamic projects. The leader will be responsible for planning, executing,…
Added 15 mins ago
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Product Manager
Newforma
Montreal, QC
- Full-time
Play a pivotal role in the Project Management Process
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Strategic Procurement Specialist
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future…
Added 15 mins ago
WI
Senior Electrical Engineer - Buildings
WSP in Canada
Markham, ON
- Full-time
This is your chance to join WSP’s Property & Buildings team in a senior electrical engineering role where your expertise will help shape the spaces and communities of tomorrow. As an…
Added 15 mins ago
SH
Senior Business Analyst
SE Health
Markham, ON
- Full-time
…cross‑functional partners, the Senior Business Analyst leads requirements management, process analysis, and readiness activities across the delivery lifecycle, ensuring solutions are…
Added 15 mins ago
WI
Senior Electrical Engineer
WSP in Canada
Markham, ON
- Full-time
Join our Buildings M&E team as a Senior Electrical Engineer and help shape electrical solutions for diverse projects across Canada. Based in Thornhill/Markham (GTA), you’ll bring…
Added 15 mins ago
SH
Program Implementation Manager
SE Health
Markham, ON
- Full-time
4–7 years of experience in program, project, or implementation management roles.
Added 15 mins ago
TT
Intermediate Mechanical Engineer
Tetra Tech
Thunder Bay, ON
- Full-time
Tetra Tech is adding a Intermediate Mechanical Engineer to our Mechanical team based in Thunder Bay, ON . This is a new vacant position for which we are actively recruiting.
Added 15 mins ago
KP
Coordinator - Curriculum - Competition ID: 4868
Kwantlen Polytechnic University
Surrey, BC
- Full-time
…controls, rules, and validation tables. The incumbent leads a team that provides functional, technical and operational expertise in the management of curriculum. The role is responsible for…
Added 15 mins ago
ES
Concept Artist - EA Sports FC
EA SPORTS
Vancouver, BC
- Temporary
…characters, lighting, and props. Collaborating closely with the Art Team, they help visually interpret creative briefs, explore original ideas, and create artwork that determines the final…
Added 15 mins ago
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Sales Account Executive - SAP Academy for Customer Success - Canada (Hybrid)
SAP
Vancouver, BC
- Full-time
SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.
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Change Management Lead
lululemon
Vancouver, BC
- Full-time
The Change Management Lead, Supply Chain Programs will play a key role in implementing the change management initiatives for Supply Chain projects. They will scope, plan, design and…
Added 15 mins ago
NN
Commissioning Manager - Canada (mf/d)
Nordex North America
Quebec, QC
- Full-time
The role of Commissioning Manager is responsible for the leadership, management, development, deployment, and performance of the North American commissioning workforce. This role oversees a…
Added 15 mins ago
WI
Senior Principal, Mine Permitting
WSP in Canada
Vancouver, BC
- Full-time
…trusted advisor within the mining sector. Working within a team of Mine Permitting specialists and alongside multidisciplinary teams across mining, water, environment, geotechnical,…
Added 15 mins ago
FH
Evaluation Lead, Mental Health & Substance Use (MHSU)
Fraser Health Authority
Surrey, BC
- $46.37 to $66.66 CAD / hour
- Full-time
If you're ready to join a team dedicated to providing care and support, apply now! Together, we can make a significant difference in the lives of individuals and families, empowering them…
Added 15 mins ago
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CTTO - Project Manager
Sobeys
Mississauga, ON
- Full-time
Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a permanent fulltime opportunity for a Project Manager. This is…
Added 15 mins ago
GG
Electrical Engineer
Giampaolo Group Inc.
Brampton, ON
- Full-time
Key member of project management / implementation team
Added 15 mins ago
C
Facilities Manager
CBRE
Vancouver, BC
- Full-time
As a CBRE Facilities Manager, you act as the operational heartbeat of a portfolio of properties. You lead the team that ensures these environments don't just function - they excel. You are…
Added 15 mins ago
SH
Senior Manager, Analytics & Insights
SE Health
Markham, ON
- Full-time
Other: Demonstrated leadership of analytics delivery (team lead, project leadership or management capacity). Healthcare experience required
Added 15 mins ago
CA
Senior Estimator
Cementation Americas
North Bay, ON
- Full-time
Assist and support project management to ensure continuity between tender, construction and project completion.
Added 15 mins ago
FR
Director of Property Management
Foresight Recruitment Group
Calgary, AB
- $145,000 to $165,000 CAD / year
- Full-time
…a departure they are in need of a new Director of Property Management to support the team and oversee the day-to-day running of the Western Canada…
Added 15 mins ago
AI
Campus Recruiter (1 Year Contract)
ATS Industrial Automation
Cambridge, ON
- Contract
Strong project management experience including establishing action plans is a must.
Added 15 mins ago
WI
Senior Principal, Mine Permitting
WSP in Canada
Kelowna, BC
- Full-time
…trusted advisor within the mining sector. Working within a team of Mine Permitting specialists and alongside multidisciplinary teams across mining, water, environment, geotechnical,…
Added 15 mins ago
TS
Electrical Lead (Engineering)
Tetranex Solutions Inc.
Calgary, AB
- Full-time
Working alongside a team of experienced electrical engineers and reporting to the Electrical Engineering Manager, you will provide technical leadership on assigned projects, coordinating…
Added 15 mins ago
WI
Senior Principal, Mine Permitting
WSP in Canada
Victoria, BC
- Full-time
…trusted advisor within the mining sector. Working within a team of Mine Permitting specialists and alongside multidisciplinary teams across mining, water, environment, geotechnical,…

OpenText

Sr. Systems Analyst

Waterloo, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Posting language: English
Posted: Oct 26, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking, project leadership and effective communication to understand business requirements and deliver reliable IT solutions. The Senior Systems Analyst aligns business applications with complex business-process requirements, considers upstream and downstream impacts, solves complex problems and drives continuous improvement.

What The Role Offers

Translate business needs into functional and technical requirements, solution designs, delivery plans, and scalable enterprise application solutions.
Analyze system integrations, dependencies, and upstream/downstream impacts while collaborating with cross-functional teams to deliver practical business outcomes.
Contribute across the full software development lifecycle, including requirements gathering, solution design, development, testing, UAT, deployment, and documentation.
Provide global support, administration, configuration, maintenance, monitoring, patching, and upgrades for enterprise applications, including OpenText Content Server and related technologies.
Lead the investigation and resolution of complex technical issues, perform root-cause analysis, and coordinate troubleshooting efforts across internal teams, vendors, and stakeholders.
Manage critical incidents, system outages, and change, incident, and problem management activities in alignment with ITIL and organizational best practices.
Partner with business leaders, technical teams, vendors, and external partners to gather requirements, communicate project updates, and successfully manage multiple initiatives and priorities.
Support enterprise security and compliance by maintaining security controls, participating in security reviews, addressing risks, and responding to security-related incidents.
Provide technical leadership, mentorship, and knowledge sharing to team members while promoting collaboration, accountability, and continuous learning.
Drive continuous improvement through process optimization, application enhancements, automation opportunities, innovation initiatives, and improvements to user experience, system performance, and operational effectiveness.

What You Need To Succeed

Bachelor’s degree in Computer Science, Engineering, Business, Finance, or a related field, or an equivalent combination of education and relevant professional experience.
Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Proven experience in requirements gathering, solution design, application development, testing, implementation, and support within agile delivery environments.
Strong understanding of infrastructure architecture, capacity planning, performance tuning, and enterprise application support across on-premises and cloud-based environments.
Experience applying ITIL best practices for incident, problem, change, and service management to ensure operational excellence.
Knowledge of web applications, application integrations, workflow/BPM solutions, and collaboration with diverse business and technical stakeholders.
Technical understanding of HTML, CSS, JavaScript frameworks, reporting technologies, cloud platforms, operating systems (Windows/Unix), virtualization, containers, and data management concepts.
Experience with process automation, web development, and enterprise application administration; Salesforce implementation, integration, or administration experience is considered a strong asset.

Preferred Qualification

Strong analytical and problem-solving skills with the ability to make sound technical decisions, manage multiple priorities, adapt to changing requirements, and deliver results in fast-paced environments.
Excellent communication, collaboration, and stakeholder management abilities, including the capacity to explain complex technical concepts to diverse audiences, build relationships, navigate challenging situations, and influence outcomes through empathy and persistence.
Growth-oriented mindset with a passion for innovation, continuous improvement, knowledge sharing, mentoring, inclusive teamwork, cultural awareness, and incorporating feedback to enhance individual and team performance.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $81,600 -$122,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Translate business needs into technical requirements and scalable enterprise application solutions, and contribute throughout the software development lifecycle. Administer and support enterprise applications, resolve complex incidents, coordinate stakeholders, maintain security and compliance, and lead continuous improvement.

Requirements

Requires a bachelor’s degree or equivalent education and relevant experience, plus at least five years in systems administration, technical support, enterprise applications, or a related technology role. Candidates should have experience with requirements, solution design, development, testing, implementation, ITIL practices, enterprise infrastructure, integrations, and application support; Salesforce experience is an asset.

Skills

Requirements Gathering
Solution Design
Enterprise Application Support
Systems Integration
Application Development
ITIL Service Management
Incident and Problem Management
Root-Cause Analysis
Cloud and On-Premises Infrastructure
Performance Tuning
Process Automation
Security and Compliance
Stakeholder Management
Technical Leadership

Visa sponsorship

Not detected in the job text

Keywords

OpenText Content Server
Enterprise Applications
Systems Administration
Requirements Gathering
Solution Design
Agile Delivery
Application Integration
Workflow Solutions
Business Process Management
ITIL
Incident Management
Problem Management
Change Management
Cloud Platforms
On-Premises Infrastructure
Capacity Planning
Performance Tuning
HTML
CSS
JavaScript Frameworks
Windows
Unix
Virtualization
Containers
Data Management
Process Automation
Salesforce
Security Controls
Root-Cause Analysis

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