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Added 1 hour ago
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Intermediate Software Engineer
AltaML
Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
2–4 years of professional software engineering experience.
Added 1 hour ago
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Senior Security Platform Developer, Security Automation (Python, Splunk SOAR)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…Working across technologies such as SIEM, endpoint security, cloud security, perimeter security, email security, cryptographic security, and other security platforms, the team develops…
Added 2 hours ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
The Manager, Product Analytics is a senior analytics professional within the Business Intelligence organization, dedicated to supporting the Product Management team and its stakeholders…
Added 3 hours ago
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Event Streaming Engineer - Kafka / Azure Event Hubs
Coforge
Canada
- Full-time
Configure Event Hubs, partitions, consumer groups, retention, and throughput settings in collaboration with Cloud Engineering.
Added 3 hours ago
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Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
Design and implement scalable solutions leveraging Salesforce Loyalty Management, Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, and related Salesforce platform technologies.
Added 3 hours ago
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Senior Director, GTM AI Product Leader
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
We are looking for a Senior Director to own the AI roadmap and strategy for our go-to-market organization: Sales, Customer Success, Professional Services, and Partnerships. You will partner…
Added 3 hours ago
Software Development Manager, Alexa Connections
Amazon
Toronto, ON
Alexa is the personal assistant and cloud service that powers the next generation of ambient computing devices, devices designed around your voice. We believe voice is the most natural user…
Added 4 hours ago
AS
Principal Banking Technology & Solution Architect (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $80 to $100 CAD / hour
- Contract
- Remote
Seniority: Principal / Senior Technology Advisory
Added 4 hours ago
Director - Mobile Engineering, Wealth Technology
Scotiabank
Toronto, ON
This is a senior technology leadership role requiring strong hands-on understanding of modern mobile engineering, combined with the ability to lead engineering teams and partner effectively…
Added 4 hours ago
Director and Head of Operations Engineering
Scotiabank
Toronto, ON
Lead the engineering modernization agenda across Operations proprietary and vendor platforms, driving cloud adoption, platform engineering, automation, AI enablement, and operational…
Added 4 hours ago
LI
Senior DevOPS/Engineer
Lotus IT Solutions
Toronto, ON
- Contract
…and Business Service Delivery and Procurement) is seeking a Senior DevOps/Cloud Engineer to lead the automation, configuration, deployment, monitoring, and operational enablement of…
Added 4 hours ago
SM
RQ11740 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior DevOps/Cloud Engineer with extensive experience in Microsoft Azure, CI/CD pipelines, deployment automation, infrastructure as code, cloud operations, and enterprise…
Added 4 hours ago
SM
RQ11740 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior DevOps/Cloud Engineer with extensive experience in Microsoft Azure, CI/CD pipelines, deployment automation, infrastructure as code, cloud operations, and enterprise…
Added 4 hours ago
SM
RQ11740 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior DevOps/Cloud Engineer with extensive experience in Microsoft Azure, CI/CD pipelines, deployment automation, infrastructure as code, cloud operations, and enterprise…
Added 5 hours ago
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Senior Manager, Cloud & AI Security
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Senior Manager, Cloud & AI Security, you’ll lead a team responsible for securing ATB’s cloud platforms and enabling the safe adoption of AI. You’ll set the security roadmap,…
Added 5 hours ago
M
Technicien principal de l'environnement critique (CET)/Critical Environment Technician
Microsoft
Quebec, QC
- Full-time
As a Senior Critical Environment Technician (CET) - Québec City in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps…
Added 5 hours ago
M
Senior Software Engineer
Microsoft
Vancouver, BC
- Full-time
As a Senior Software Engineer, you will be a hands-on technical leader working across the PowerPoint for the web stack. You will design and deliver end-to-end AI-powered features, from…
Added 5 hours ago
BC
Technical Lead - Web/Mobile
BrainRidge Consulting
Toronto, ON
- Full-time
…clearly explain technical trade-offs and recommendations to senior client stakeholders and non-technical…
Added 5 hours ago
Senior Software Development Engineer, AWS Transactional Services
Amazon
Vancouver, BC
We are seeking a Senior Software Development Engineer to own and a build major part for our control plane. Your work will be critical to the scalability and availability of the service.…
Added 6 hours ago
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Manager, Software Delivery Developer - Gen AI and AI-Accelerated Modernization
Toast
Montreal, QC
- $103,000 to $150,000 USD / year
- Full-time
Coach and mentor senior consultants and consultants on engineering practices, technical problem solving, and client delivery
Added 6 hours ago
T
Senior Manager - Senior Tech Lead – AI & Technology Transformation
Toast
Montreal, QC
- $103,000 to $190,000 USD / year
- Full-time
Hands-on skills in Python, REST APIs, system integration, cloud architecture, CI/CD, automated testing, observability, RAG, vector databases, prompt engineering and model evaluation
Added 6 hours ago
T
Senior Manager - Senior AI Architect
Toast
Montreal, QC
- $103,000 to $190,000 USD / year
- Full-time
Toast is recruiting on behalf of one of the world’s largest professional services firms for a Senior Manager, Senior AI Architect based in Montreal. With more than 10,000 people across…
Added 6 hours ago
T
Director, Google Gemini Enterprise, Data & AI
Toast
Toronto, ON
- $147,000 to $192,000 USD / year
- Full-time
Provide technical oversight across data, AI/ML, and cloud engineering teams to keep delivery cohesive
Added 6 hours ago
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Enterprise Architect, AI Engineering – Security & Compliance
Toast
Toronto, ON
- $130,000 to $180,000 USD / year
- Full-time
…organization with more than 10,000 people across the country. Their AI Engineering team turns emerging AI capabilities into secure, scalable, production-ready applications and platforms…
Added 6 hours ago
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Principal Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
Agent Factory is where Workday’s next chapter gets built. We’re forming small, senior, cross-functional AI teams that bring together product leaders, machine learning engineers, and…

OpenText

Sr. Systems Analyst

Waterloo, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Posting language: English
Posted: Oct 26, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking, project leadership and effective communication to understand business requirements and deliver reliable IT solutions. The Senior Systems Analyst aligns business applications with complex business-process requirements, considers upstream and downstream impacts, solves complex problems and drives continuous improvement.

What The Role Offers

Translate business needs into functional and technical requirements, solution designs, delivery plans, and scalable enterprise application solutions.
Analyze system integrations, dependencies, and upstream/downstream impacts while collaborating with cross-functional teams to deliver practical business outcomes.
Contribute across the full software development lifecycle, including requirements gathering, solution design, development, testing, UAT, deployment, and documentation.
Provide global support, administration, configuration, maintenance, monitoring, patching, and upgrades for enterprise applications, including OpenText Content Server and related technologies.
Lead the investigation and resolution of complex technical issues, perform root-cause analysis, and coordinate troubleshooting efforts across internal teams, vendors, and stakeholders.
Manage critical incidents, system outages, and change, incident, and problem management activities in alignment with ITIL and organizational best practices.
Partner with business leaders, technical teams, vendors, and external partners to gather requirements, communicate project updates, and successfully manage multiple initiatives and priorities.
Support enterprise security and compliance by maintaining security controls, participating in security reviews, addressing risks, and responding to security-related incidents.
Provide technical leadership, mentorship, and knowledge sharing to team members while promoting collaboration, accountability, and continuous learning.
Drive continuous improvement through process optimization, application enhancements, automation opportunities, innovation initiatives, and improvements to user experience, system performance, and operational effectiveness.

What You Need To Succeed

Bachelor’s degree in Computer Science, Engineering, Business, Finance, or a related field, or an equivalent combination of education and relevant professional experience.
Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Proven experience in requirements gathering, solution design, application development, testing, implementation, and support within agile delivery environments.
Strong understanding of infrastructure architecture, capacity planning, performance tuning, and enterprise application support across on-premises and cloud-based environments.
Experience applying ITIL best practices for incident, problem, change, and service management to ensure operational excellence.
Knowledge of web applications, application integrations, workflow/BPM solutions, and collaboration with diverse business and technical stakeholders.
Technical understanding of HTML, CSS, JavaScript frameworks, reporting technologies, cloud platforms, operating systems (Windows/Unix), virtualization, containers, and data management concepts.
Experience with process automation, web development, and enterprise application administration; Salesforce implementation, integration, or administration experience is considered a strong asset.

Preferred Qualification

Strong analytical and problem-solving skills with the ability to make sound technical decisions, manage multiple priorities, adapt to changing requirements, and deliver results in fast-paced environments.
Excellent communication, collaboration, and stakeholder management abilities, including the capacity to explain complex technical concepts to diverse audiences, build relationships, navigate challenging situations, and influence outcomes through empathy and persistence.
Growth-oriented mindset with a passion for innovation, continuous improvement, knowledge sharing, mentoring, inclusive teamwork, cultural awareness, and incorporating feedback to enhance individual and team performance.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $81,600 -$122,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Translate business needs into technical requirements and scalable enterprise application solutions, and contribute throughout the software development lifecycle. Administer and support enterprise applications, resolve complex incidents, coordinate stakeholders, maintain security and compliance, and lead continuous improvement.

Requirements

Requires a bachelor’s degree or equivalent education and relevant experience, plus at least five years in systems administration, technical support, enterprise applications, or a related technology role. Candidates should have experience with requirements, solution design, development, testing, implementation, ITIL practices, enterprise infrastructure, integrations, and application support; Salesforce experience is an asset.

Skills

Requirements Gathering
Solution Design
Enterprise Application Support
Systems Integration
Application Development
ITIL Service Management
Incident and Problem Management
Root-Cause Analysis
Cloud and On-Premises Infrastructure
Performance Tuning
Process Automation
Security and Compliance
Stakeholder Management
Technical Leadership

Visa sponsorship

Not detected in the job text

Keywords

OpenText Content Server
Enterprise Applications
Systems Administration
Requirements Gathering
Solution Design
Agile Delivery
Application Integration
Workflow Solutions
Business Process Management
ITIL
Incident Management
Problem Management
Change Management
Cloud Platforms
On-Premises Infrastructure
Capacity Planning
Performance Tuning
HTML
CSS
JavaScript Frameworks
Windows
Unix
Virtualization
Containers
Data Management
Process Automation
Salesforce
Security Controls
Root-Cause Analysis

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