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Added 30 mins ago
KC
Electrical Project Manager
Keltour Controls Inc
Burlington, ON
- Full-time
…9001:2015 registered, CSA and cULus certified shop, with in-house engineering, programming, manufacturing and testing. Our clients come from utilities, water, mining, automotive, oil & gas,…
Added 30 mins ago
T
Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
Provide a broad range of system solutions development to business problems through the development and programming of applications / systems. May also provide research, installation,…
Added 30 mins ago
TR
Senior Director, GTM AI Product Leader
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
…the most value across the customer lifecycle, and work with Engineering to deliver it through a deliberate mix of best-in-class SaaS platforms (such as Salesforce, Gong) and custom-built…
Added 1 hour ago
J
Senior FDIR-FSW Systems Engineer
Jobgether
Canada
- Full-time
…mission-critical environments. Working alongside multidisciplinary engineering teams, you will assess satellite systems and subsystems, identify potential failure scenarios, and develop…
Added 1 hour ago
Director - Mobile Engineering, Wealth Technology
Scotiabank
Toronto, ON
This is a senior technology leadership role requiring strong hands-on understanding of modern mobile engineering, combined with the ability to lead engineering teams and partner effectively…
Added 1 hour ago
J
Senior FDIR-FSW Systems Engineer
Jobgether
Canada
- Full-time
…mission-critical environments. Working alongside multidisciplinary engineering teams, you will assess satellite systems and subsystems, identify potential failure scenarios, and develop…
Added 2 hours ago
JS
Quality Management System (QMS) Lead
JFE Shoji Power Canada Inc.
Burlington, ON
- $110,000 to $120,000 CAD / year
- Full-time
Position: Quality Management System (QMS) Lead
Added 2 hours ago
M
Technicien principal de l'environnement critique (CET)/Critical Environment Technician
Microsoft
Quebec, QC
- Full-time
Added 2 hours ago
M
Software Engineer II
Microsoft
Vancouver, BC
- Full-time
…data-contrast="auto"> and sharing repeatable patterns that improve engineering velocity and quality, as well as training and evolving AI to assist with non-coding scenarios such as site…
Added 2 hours ago
JS
Quality Management System (QMS) Lead
JFE Shoji Power Canada Inc.
Burlington, ON
- $110,000 to $120,000 CAD / year
- Full-time
Position: Quality Management System (QMS) Lead
Added 3 hours ago
OH
Senior Product Manager, ONE ID
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
…and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five…
Added 3 hours ago
B
Engineer II
BrandSafway
Pickering, ON
- Full-time
…amazing career path with extensive growth potential, for our engineering group. BrandSafway is extremely supportive of your professional engineering license journey. We offer compensation…
Added 4 hours ago
H
Maintenance Team Lead
Hendrickson
Stratford, ON
- Full-time
Complete all aspects of MOS system as it applies to maintenance
Added 4 hours ago
EW
Senior Plant Process Engineer
ERCO Worldwide
Saskatoon, SK
- Full-time
Provide engineering support for production and maintenance activities to ensure maximum production.
Added 4 hours ago
PT
System Designer - AV
Paladin Technologies
Vancouver, BC
- Full-time
This position is responsible for Audio Visual system design and review of system functionality to determine proper operation of conferencing, audio processing, video distribution, control…
Added 4 hours ago
MI
Content Marketing Specialist
McAsphalt Industries Limited
Toronto, ON · Scarborough, ON
- Full-time
Develop, write and edit high-quality content for digital platforms, corporate communications, marketing campaigns, newsletters, websites and promotional materials.
Added 5 hours ago
SM
AI Solutions Developer
Sandbox Mutual Insurance
Saskatoon, SK
- Full-time
AI Expertise: Strong knowledge of generative AI, prompt engineering, intelligent automation, enterprise AI platforms, and retrieval-augmented generation (RAG)
Added 5 hours ago
BP
Software Developer
BNP Paribas
Montreal, QC
- Full-time
Technology is a key success factor for this business. We rely on a streamlined selection of technologies and platforms, each specialized and optimized for a specific function, to achieve…
Added 5 hours ago
NG
Exploration Drill Supervisor
New Gold Inc.
Kamloops, BC
- Full-time
Have extensive industry training and drilling program management. Previous experience with CorePlan or similar platforms is preferred.
Added 5 hours ago
AP
Senior Data Engineer
Alpine Peak Management
Toronto, ON
- Contract
The successful candidate will design, build and maintain data migration, integration and pipeline solutions, with a focus on Snowflake, AWS and modern data engineering practices.
Added 5 hours ago
A
Sr. Mechanical Designer
Actalent
Cambridge, ON
- $45 to $65 CAD / hour
- Contract
Maintain proper revision control, BOM accuracy, and engineering documentation within a PDM/PLM system.
Added 5 hours ago
AC
Senior Purchasing And Procurement Coordinator
Aston Carter
Burlington, ON
- $75,000 to $85,000 CAD / year
- Full-time
Partner closely with Operations, Engineering, Quality, Finance, Accounts Payable, and Shipping/Receiving to resolve purchasing, delivery, receiving, and invoice-related issues.
Added 5 hours ago
AD
Manufacturing Applications Engineer
ArcelorMittal Dofasco
Hamilton, ON
- Full-time
Support system integration across OT platforms (automation interfaces, historians, databases, reporting/analytics, and application-to-application interfaces).
Added 5 hours ago
A
Senior Systems Engineer
Actalent
Ottawa, ON
- $120,000 to $140,000 CAD / year
- Full-time
…involves supporting the anticipated Land Vehicle Crew Training System (LVCTS) program, which aims to create high-fidelity simulated training environments for Canadian military vehicle…
Added 5 hours ago
BB
System Designer - AV
Bosch Building Technologies North America
Vancouver, BC
- Full-time
This position is responsible for Audio Visual system design and review of system functionality to determine proper operation of conferencing, audio processing, video distribution, control…

OpenText

Sr. Systems Analyst

Waterloo, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Posting language: English
Posted: Oct 26, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking, project leadership and effective communication to understand business requirements and deliver reliable IT solutions. The Senior Systems Analyst aligns business applications with complex business-process requirements, considers upstream and downstream impacts, solves complex problems and drives continuous improvement.

What The Role Offers

Translate business needs into functional and technical requirements, solution designs, delivery plans, and scalable enterprise application solutions.
Analyze system integrations, dependencies, and upstream/downstream impacts while collaborating with cross-functional teams to deliver practical business outcomes.
Contribute across the full software development lifecycle, including requirements gathering, solution design, development, testing, UAT, deployment, and documentation.
Provide global support, administration, configuration, maintenance, monitoring, patching, and upgrades for enterprise applications, including OpenText Content Server and related technologies.
Lead the investigation and resolution of complex technical issues, perform root-cause analysis, and coordinate troubleshooting efforts across internal teams, vendors, and stakeholders.
Manage critical incidents, system outages, and change, incident, and problem management activities in alignment with ITIL and organizational best practices.
Partner with business leaders, technical teams, vendors, and external partners to gather requirements, communicate project updates, and successfully manage multiple initiatives and priorities.
Support enterprise security and compliance by maintaining security controls, participating in security reviews, addressing risks, and responding to security-related incidents.
Provide technical leadership, mentorship, and knowledge sharing to team members while promoting collaboration, accountability, and continuous learning.
Drive continuous improvement through process optimization, application enhancements, automation opportunities, innovation initiatives, and improvements to user experience, system performance, and operational effectiveness.

What You Need To Succeed

Bachelor’s degree in Computer Science, Engineering, Business, Finance, or a related field, or an equivalent combination of education and relevant professional experience.
Minimum 5+ years of experience in system administration, technical support, enterprise applications, or a related technology function.
Proven experience in requirements gathering, solution design, application development, testing, implementation, and support within agile delivery environments.
Strong understanding of infrastructure architecture, capacity planning, performance tuning, and enterprise application support across on-premises and cloud-based environments.
Experience applying ITIL best practices for incident, problem, change, and service management to ensure operational excellence.
Knowledge of web applications, application integrations, workflow/BPM solutions, and collaboration with diverse business and technical stakeholders.
Technical understanding of HTML, CSS, JavaScript frameworks, reporting technologies, cloud platforms, operating systems (Windows/Unix), virtualization, containers, and data management concepts.
Experience with process automation, web development, and enterprise application administration; Salesforce implementation, integration, or administration experience is considered a strong asset.

Preferred Qualification

Strong analytical and problem-solving skills with the ability to make sound technical decisions, manage multiple priorities, adapt to changing requirements, and deliver results in fast-paced environments.
Excellent communication, collaboration, and stakeholder management abilities, including the capacity to explain complex technical concepts to diverse audiences, build relationships, navigate challenging situations, and influence outcomes through empathy and persistence.
Growth-oriented mindset with a passion for innovation, continuous improvement, knowledge sharing, mentoring, inclusive teamwork, cultural awareness, and incorporating feedback to enhance individual and team performance.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $81,600 -$122,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Translate business needs into technical requirements and scalable enterprise application solutions, and contribute throughout the software development lifecycle. Administer and support enterprise applications, resolve complex incidents, coordinate stakeholders, maintain security and compliance, and lead continuous improvement.

Requirements

Requires a bachelor’s degree or equivalent education and relevant experience, plus at least five years in systems administration, technical support, enterprise applications, or a related technology role. Candidates should have experience with requirements, solution design, development, testing, implementation, ITIL practices, enterprise infrastructure, integrations, and application support; Salesforce experience is an asset.

Skills

Requirements Gathering
Solution Design
Enterprise Application Support
Systems Integration
Application Development
ITIL Service Management
Incident and Problem Management
Root-Cause Analysis
Cloud and On-Premises Infrastructure
Performance Tuning
Process Automation
Security and Compliance
Stakeholder Management
Technical Leadership

Visa sponsorship

Not detected in the job text

Keywords

OpenText Content Server
Enterprise Applications
Systems Administration
Requirements Gathering
Solution Design
Agile Delivery
Application Integration
Workflow Solutions
Business Process Management
ITIL
Incident Management
Problem Management
Change Management
Cloud Platforms
On-Premises Infrastructure
Capacity Planning
Performance Tuning
HTML
CSS
JavaScript Frameworks
Windows
Unix
Virtualization
Containers
Data Management
Process Automation
Salesforce
Security Controls
Root-Cause Analysis

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