Jobs in Canada

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Added 1 min ago
GW
Guest Experience Tech Supervisor - Gibbons Whistler, BC
Gibbons Whistler
Whistler, BC
- $23 to $25 CAD / hour
- Full-time
Exclusive partner discounts at local Whistler businesses
Added 1 min ago
TH
Merchandising Associate: Part-Time (Mon-Fri / 6am - 2:30pm) - ABBOTSFORD
The Home Depot
Abbotsford, BC
- Part-time
Partner with store leadership to markdown all damaged or un-sellable merchandise
Added 1 min ago
TH
Merchandising Associate : Part Time - CAMBIE (Mon-Fri 6AM-3PM Availability)
The Home Depot
Canada
- Part-time
Partner with store leadership to markdown all damaged or un-sellable merchandise
Added 1 min ago
TH
Merchandising Execution Associate: Part Time - DUNCAN
The Home Depot
Canada
- Part-time
Partner with store leadership to markdown all damaged or un-sellable merchandise
Added 1 min ago
TH
Merchandising Associate: Part Time - DUNCAN
The Home Depot
Canada
- Part-time
Partner with store leadership to markdown all damaged or un-sellable merchandise
Added 1 min ago
TH
Merchandising Associate: Part Time (Mon - Fri / 6am - 2:30pm) - RICHMOND
The Home Depot
Richmond, BC
- Part-time
Partner with store leadership to markdown all damaged or un-sellable merchandise
Added 1 min ago
TH
Merchandising Associate: Full Time (6M Contract) - VANCOUVER
The Home Depot
Vancouver, BC
- Full-time
Partner with store leadership to markdown all damaged or un-sellable merchandise
Added 1 min ago
LH
Clinic Director
Lifemark Health Group
Prince Edward, ON
- $80,622 to $118,246 CAD / year
- Full-time
Partner with Regional Directors on staffing models, resourcing decisions, and clinic-level planning.
Added 1 min ago
LH
Clinic Director
Lifemark Health Group
Quinte West, ON
- $80,622 to $118,246 CAD / year
- Full-time
Partner with Regional Directors on staffing models, resourcing decisions, and clinic-level planning.
Added 1 min ago
LH
Physiotherapist
Lifemark Health Group
Quinte West, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Partner with therapy assistants and kinesiologists to maximize clinical impact.
Added 1 min ago
LH
Physiotherapy Assistant
Lifemark Health Group
Brussels, ON
- $17.6 to $21.17 CAD / hour
- Full-time
…seniors. With over 30 years of experience, we are a preferred partner of more than 185 LTC homes, 55 retirement communities and provide over 180 senior dwellings with physiotherapy,…
Added 1 min ago
LH
Chiropractor
Lifemark Health Group
Calgary, AB
- Part-time
Added 1 min ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Regina, SK
- Full-time
Partner with therapy assistants and kinesiologists to maximize clinical impact.
Added 1 min ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Bratt's Lake No. 129, SK
- Temporary
Partner with therapy assistants and kinesiologists to maximize clinical impact.
Added 1 min ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Airdrie, AB
- Contract
Partner with therapy assistants and kinesiologists to maximize clinical impact.
Added 1 min ago
LH
PTA-Physiotherapy Assistant
Lifemark Health Group
Orillia, ON
- $17.6 to $21.17 CAD / hour
- Part-time
…seniors. With over 30 years of experience, we are a preferred partner of more than 185 LTC homes, 55 retirement communities and provide over 180 senior dwellings with physiotherapy,…
Added 1 min ago
LH
Physiotherapist
Lifemark Health Group
London, ON
- $36.92 to $54.14 CAD / hour
- Contract
…seniors. With over 30 years of experience, we are a preferred partner of more than 185 LTC homes, 55 retirement communities and 180+ seniors’…
Added 1 min ago
PV
Part Time Keyholder
Pet Valu
Burlington, ON
- Part-time
All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet…
Added 1 min ago
PV
Full Time Keyholder
Pet Valu
Burlington, ON
- Full-time
All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet…
Added 16 mins ago
A
Customer Support Developer (Databases)
Airbyte
Remote, Canada
- $101,000 to $110,000 CAD / year
- Full-time
- Remote
Partner with Solutions Engineering and Sales Engineering to provide white-glove technical onboarding for enterprise customers, including CDC architecture reviews, destination schema…
Added 30 mins ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Partner with Data Management and Biostatistics to support data cleaning, analyses, reporting, and study deliverables.
Added 30 mins ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Added 30 mins ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Identify, partner and engage with community organizations, public representatives, and patients with diverse lived experiences, including members of underrepresented and underserved…
Added 30 mins ago
DA
Corporate Tax Partner
DSW ABL Advisory
Burlington, ON
- Full-time
Added 31 mins ago
Assistant Store Manager
JD Sports / Livestock / Size?
Burlington, ON
Act as a partner between customers, sales associates and store leadership.

OpenText

Vice President, Client Success Strategy & Programs

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 15+ years of progressive experience in strategy, business operations, or program leadership within a complex technology organization.
Posting language: English
Posted: Oct 9, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Role Overview

The Vice President, Client Success Strategy & Programs is a senior leadership role responsible for translating the Client Success Organization (CSO) strategy into an integrated portfolio of priorities, operating plans, and measurable outcomes. Reporting to the Chief Client Officer, this leader brings an enterprise-wide perspective across Professional Services, Renewals, Client Success, and Cloud Operations to strengthen alignment, eliminate duplication, improve execution, and ensure the organization is focused on the opportunities that create the greatest value for clients and the business.

The VP serves as a strategic advisor to the Chief Client Officer and CSO executive team, providing objective analysis, clear recommendations, and disciplined program leadership. The role leads business operations and program management capabilities, establishing the governance, insights, and operating rhythms required to move complex, cross-functional priorities from strategy through execution and measurable outcomes. This leader builds and leads a high-performing team of business operations, project, and program management professionals.

Key Accountabilities

Strategy & Enterprise Planning

Partner with the Chief Client Officer and CSO leadership team to shape and evolve the client success strategy in line with enterprise priorities.
Translate strategy into annual plans, investment priorities, execution roadmaps, and measurable outcomes.
Align goals across Professional Services, Renewals, Client Success, and Cloud Operations, surfacing key dependencies, trade-offs, and risks.
Bring an objective, enterprise-wide lens to planning and executive decision-making.
Guide the organizational, workforce, and capability planning needed to deliver the Client Success strategy.

Executive Partnership & Organizational Alignment

Serve as a trusted advisor to the Chief Client Officer and CSO leaders, bringing strategic perspective, sound judgment, and influence.
Translate complex information into clear executive narratives, recommendations, and decisions.
Connect teams across CSO and partner functions to clarify ownership and drive coordinated execution.
Keep client value and experience at the center of operating and investment decisions.
Represent Client Success priorities in enterprise forums and build alignment with key stakeholders.

Strategic Programs & Transformation

Lead high-impact, cross-functional CSO programs from business case development through execution, adoption, and measurable outcomes.
Ensure initiatives have clear scope, sponsorship, milestones, resources, risks, and success measures.
Provide portfolio visibility that enables timely decisions, issue resolution, and resource alignment.
Lead Client Success planning and execution for mergers, acquisitions, and divestitures, including business readiness and outcome tracking.

Business Management & Performance

Establish an integrated KPI framework that links enterprise goals, functional measures, and accountability.
Lead Client Success performance reporting for the CSO Leadership Team, Executive Leadership Team, and Board.
Use data and insights to identify performance trends, emerging risks, and efficiency opportunities.
Track delivery against strategic, financial, efficiency, and client outcomes.

Experience & Qualifications

15+ years of progressive experience in strategy, business operations, or program leadership within a complex technology organization.
Executive leadership experience, including leading multidisciplinary teams and influencing in a global, matrixed organization.
Proven success translating enterprise strategy into operating plans and measurable results.
Strong financial acumen with experience supporting planning, investment decisions, and business performance.
Strong analytical and program management capabilities, translating complex data into executive insights and disciplined execution.
Experience supporting client-facing functions such as Client Success, Professional Services, Renewals, or Revenue Operations is preferred.
M&A, divestiture, or large-scale integration and separation experience is an asset.
Bachelor’s degree in a related field; an MBA or equivalent advanced degree is considered an asset.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Lead the Client Success Organization’s strategy, planning, and portfolio of cross-functional programs, aligning Professional Services, Renewals, Client Success, and Cloud Operations around measurable client and business outcomes. Advise senior executives, establish governance and performance reporting, and lead business operations and program management teams through strategic initiatives, including mergers, acquisitions, and divestitures.

Requirements

Requires 15+ years of progressive experience in strategy, business operations, or program leadership in a complex technology organization, along with executive leadership experience and a record of translating enterprise strategy into measurable results. Strong financial, analytical, and program management capabilities are required; a bachelor’s degree is specified, while an MBA or equivalent advanced degree and experience in client-facing functions or M&A are assets.

Skills

Client Success Strategy
Enterprise Planning
Executive Leadership
Strategic Program Management
Business Operations
Financial Planning
KPI Framework Development
Performance Reporting
Data Analysis
Cross-Functional Leadership
Organizational Planning
Change Management
Mergers And Acquisitions
Divestiture Planning
Executive Communication
Portfolio Management

Visa sponsorship

Not detected in the job text

Keywords

Client Success Organization
Professional Services
Renewals
Cloud Operations
Enterprise Strategy
Operating Plans
Investment Priorities
Execution Roadmaps
Business Operations
Program Management
Portfolio Management
Governance
KPI Framework
Performance Reporting
Financial Planning
Executive Leadership
Cross-Functional Programs
Organizational Planning
Workforce Planning
Mergers And Acquisitions
Divestitures
Business Readiness
Client Outcomes
Technology Organization
Digital Transformation

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