Find work in Canada.

346,729 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
SC
2D FX Supervisor
Stellar Creative Lab
Vancouver, BC
- $110,000 to $125,000 CAD / year
- Full-time
…looking for a highly talented, empathetic 2D FX Supervisor to lead our effects team.We need a leader who can conceptualize and establish the aesthetic, creative, and technical quality…
Added 1 min ago
W
customer service manager
Walmart
Hanover, ON
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 1 min ago
AH
50/50 Staff Supervisor
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Part-time
Lead 50|50 Ambassador performance management by providing individualized coaching, delivering regular training sessions, and creating development plans that improve sales performance, fan…
Added 1 min ago
CA
Sales Manager
Capital Auto Mall
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
Lead, coach, and support the Sales and Finance teams to consistently meet and exceed targets
Added 1 min ago
CB
Civil Project Manager
CapWest Build
Vancouver, BC
- Full-time
Lead planning and execution for assigned civil and infrastructure scopes, ensuring alignment with overall project and development timelines.
Added 1 min ago
SS
Transfer Agency Centralized Alternatives, Senior Associate
State Street
Toronto, ON
- Full-time
Serve as operational lead for Alternative clients.
Added 1 min ago
S
Operations Lead - Full Time
sephora.com
Lethbridge, AB
- $20 to $23.55 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 1 min ago
C
AI Lead Architect, Software and Platforms Architecture (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
- Full-time
The Software and Platform Architecture Team is looking for a creative, highly skilled and talented AI Lead Architect with deep Subject Matter Expertise in AI governance and implementation…
Added 1 min ago
SE
Manager, DtC (Retail/Ecomm) Data Analytics
Samsung Electronics
Mississauga, ON
- Full-time
Develop tracking tools for Partner KPIs (e.g., Transaction Processing, Shipping Lead Time, Fraud Rejections, Return Lead Time) and provide actionable insights.
Added 1 min ago
S
Business Development Representative - Toronto
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Added 1 min ago
R
Senior Manager, Software Development
RBC
Toronto, ON
- Full-time
As the senior technical leader, you will define the technical vision, lead an engineering team, establish engineering standards, and drive the adoption of AI-enabled software engineering…
Added 1 min ago
R
Associate Director - U.S. Credit Risk Review
RBC
Toronto, ON
- Full-time
The successful candidate will lead and participate in Target Reviews, Continuous Monitoring Reviews, Risk Assessments, and other ad hoc credit projects.
Added 1 min ago
R
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
- Full-time
Lead and support complex, cross-module, or cross-system initiatives (e.g., new module rollouts, M&A integrations, AI/agent data access patterns).
Added 1 min ago
PC
Assistant Store Manager - Full-Time
PVH Corp.
Halton Hills, ON
- Full-time
Are you ready to lead the sales floor by showcasing and promoting our iconic brand? You will deliver a top-notch customer experience that represents our brand’s minimalist and sensual point…
Added 1 min ago
SC
store manager, Central and South Calgary. A.B
Starbucks Coffee Company
Calgary, AB
- $61,000 to $80,875 CAD / year
- Full-time
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 1 min ago
OS
Senior Forensic Accountant
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
Lead or participate in multi-disciplinary investigation teams, establish priorities, coordinate investigative activities, and drive the timely progression of investigative files.
Added 1 min ago
O
Managing Director, Value Creation Private Markets
OPTrust
Toronto, ON
- Full-time
…Private Markets”), the Managing Director, Value Creation will lead the build out of our newly established value creation function within the Private Markets…
Added 1 min ago
T
Manager, Information Security
TD
Toronto, ON · Mississauga, ON · Markham, ON
- Full-time
Lead the progressive deployment, adoption and expansion of EUC governance technology solutions across business segments, engaging segment leaders to assess readiness, establish deployment…
Added 1 min ago
T
Assistant Branch Manager Trainee
TD
Three Hills, AB · Calgary, AB
- Full-time
Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank
Added 1 min ago
T
Audit Manager I, TD Securities (1151)
TD
Toronto, ON
- Full-time
May lead moderately complex audits and have responsibility for completion of the audit.
Added 1 min ago
T
Audit Manager II, Financial Crimes (1148)
TD
Toronto, ON
- Full-time
Oversee/lead audits and/or execute the follow-up of findings arising from internal audits and regulatory reviews in accordance with policy
Added 1 min ago
T
Senior Audit Group Manager, Financial Crimes Fraud and Insider Risk (1158)
TD
Toronto, ON
- Full-time
Oversee / lead / manage and plan audit engagement work activities to ensure adequate risk coverage which may require alignment across multiple areas.
Added 1 min ago
T
Senior Treasury FTP Manager
TD
Toronto, ON
- Full-time
Lead advanced FTP forecasting, margin attribution and assessment of interest rate and funding impacts in line with Treasury frameworks and governance.
Added 1 min ago
T
Audit Manager II (ATH 993)
TD
Toronto, ON
- Full-time
Oversee/lead audits and/or execute the follow-up of findings arising from internal audits and regulatory reviews in accordance with policy
Added 1 min ago
C
Home Centre Manager
Co-op
Rosetown, SK
- Full-time
Lead, coach, and develop the Home Centre team to provide exceptional customer service.

OpenText

Vice President, Client Success Strategy & Programs

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 15+ years of progressive experience in strategy, business operations, or program leadership within a complex technology organization.
Posting language: English
Posted: Oct 9, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Role Overview

The Vice President, Client Success Strategy & Programs is a senior leadership role responsible for translating the Client Success Organization (CSO) strategy into an integrated portfolio of priorities, operating plans, and measurable outcomes. Reporting to the Chief Client Officer, this leader brings an enterprise-wide perspective across Professional Services, Renewals, Client Success, and Cloud Operations to strengthen alignment, eliminate duplication, improve execution, and ensure the organization is focused on the opportunities that create the greatest value for clients and the business.

The VP serves as a strategic advisor to the Chief Client Officer and CSO executive team, providing objective analysis, clear recommendations, and disciplined program leadership. The role leads business operations and program management capabilities, establishing the governance, insights, and operating rhythms required to move complex, cross-functional priorities from strategy through execution and measurable outcomes. This leader builds and leads a high-performing team of business operations, project, and program management professionals.

Key Accountabilities

Strategy & Enterprise Planning

Partner with the Chief Client Officer and CSO leadership team to shape and evolve the client success strategy in line with enterprise priorities.
Translate strategy into annual plans, investment priorities, execution roadmaps, and measurable outcomes.
Align goals across Professional Services, Renewals, Client Success, and Cloud Operations, surfacing key dependencies, trade-offs, and risks.
Bring an objective, enterprise-wide lens to planning and executive decision-making.
Guide the organizational, workforce, and capability planning needed to deliver the Client Success strategy.

Executive Partnership & Organizational Alignment

Serve as a trusted advisor to the Chief Client Officer and CSO leaders, bringing strategic perspective, sound judgment, and influence.
Translate complex information into clear executive narratives, recommendations, and decisions.
Connect teams across CSO and partner functions to clarify ownership and drive coordinated execution.
Keep client value and experience at the center of operating and investment decisions.
Represent Client Success priorities in enterprise forums and build alignment with key stakeholders.

Strategic Programs & Transformation

Lead high-impact, cross-functional CSO programs from business case development through execution, adoption, and measurable outcomes.
Ensure initiatives have clear scope, sponsorship, milestones, resources, risks, and success measures.
Provide portfolio visibility that enables timely decisions, issue resolution, and resource alignment.
Lead Client Success planning and execution for mergers, acquisitions, and divestitures, including business readiness and outcome tracking.

Business Management & Performance

Establish an integrated KPI framework that links enterprise goals, functional measures, and accountability.
Lead Client Success performance reporting for the CSO Leadership Team, Executive Leadership Team, and Board.
Use data and insights to identify performance trends, emerging risks, and efficiency opportunities.
Track delivery against strategic, financial, efficiency, and client outcomes.

Experience & Qualifications

15+ years of progressive experience in strategy, business operations, or program leadership within a complex technology organization.
Executive leadership experience, including leading multidisciplinary teams and influencing in a global, matrixed organization.
Proven success translating enterprise strategy into operating plans and measurable results.
Strong financial acumen with experience supporting planning, investment decisions, and business performance.
Strong analytical and program management capabilities, translating complex data into executive insights and disciplined execution.
Experience supporting client-facing functions such as Client Success, Professional Services, Renewals, or Revenue Operations is preferred.
M&A, divestiture, or large-scale integration and separation experience is an asset.
Bachelor’s degree in a related field; an MBA or equivalent advanced degree is considered an asset.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Apply About employer

More about this job

Responsibilities

Translate the Client Success Organization’s strategy into integrated plans, priorities, and measurable outcomes across Professional Services, Renewals, Client Success, and Cloud Operations. Lead strategic programs, business operations, performance reporting, and a multidisciplinary team while advising senior executives and coordinating cross-functional execution.

Requirements

Requires 15 or more years of progressive experience in strategy, business operations, or program leadership within a complex technology organization, along with executive leadership experience and a record of turning enterprise strategy into measurable results. Strong financial, analytical, and program management capabilities are required; client-facing function experience is preferred, M&A experience is an asset, and a related bachelor’s degree is specified, with an MBA or equivalent advanced degree considered an asset.

Skills

Client Success Strategy
Enterprise Planning
Executive Leadership
Business Operations
Program Management
Strategic Planning
Financial Acumen
Performance Management
KPI Frameworks
Data Analysis
Cross-Functional Leadership
Organizational Alignment
Change Management
Mergers And Acquisitions
Workforce Planning
Executive Communication

Visa sponsorship

Not detected in the job text

Keywords

Client Success Organization
Professional Services
Renewals
Cloud Operations
Enterprise Strategy
Annual Planning
Investment Priorities
Execution Roadmaps
Business Case Development
Program Governance
Portfolio Management
KPI Framework
Performance Reporting
Financial Planning
Executive Leadership Team
Board Reporting
Mergers And Acquisitions
Divestitures
Business Readiness
Organizational Planning
Workforce Planning
Capability Planning
Cross-Functional Programs
Client Experience
Digital Transformation
Information Management

Report this job