Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
NB
Chief Developer in Data Engineering
National Bank of Canada
Montreal, QC
- Full-time
a Chief Developer in Data Engineering within the Data Strategy team in the
Added 2 hours ago
FV
Full-stack Developer
Fred Victor
Toronto, ON
- Full-time
We are seeking a skilled, proactive, and versatile Full Stack Application Developer to take ownership of our technical application portfolio.
Added 2 hours ago
RT
Data Architect
Reveille Technologies,Inc
Toronto, ON
- Contract
The ideal candidate will have a strong background in data architecture, data governance, data security, integration architecture, and cloud data platforms.
Added 2 hours ago
1
Infrastructure Architect
123Dentist
Toronto, ON
- $150,000 to $175,000 CAD / year
- Full-time
…cloud, and network issues, and mergers & acquisitions / practice integration, onboarding newly acquired practices into the 123Dentist environment. Operating with significant independence,…
Added 3 hours ago
L
Principal Engineer - Retail Systems
lululemon
Vancouver, BC
- Full-time
Identify and mitigate systemic technical risks, reliability gaps, integration complexity, platform constraints, AI governance needs, and technical debt that could impact store operations,…
Added 4 hours ago
S
Senior ServiceNow Developer & Platform Architect
SereneAid
Toronto, ON
- Full-time
We are seeking a Senior Software Developer – ServiceNow to support the Cyber Security Division within the Ministry of Public and Business Service Delivery and Procurement. The successful…
Added 4 hours ago
GO
Software developer
Global One Data Inc.
Surrey, BC
- From $54.4 CAD / hour
- Full-time
- Hybrid
Added 4 hours ago
E
IVR/Contact Center Tester
Experis
Toronto, ON
- Contract
We are seeking an experienced IVR/Contact Center Tester to support a large-scale enterprise testing and quality assurance initiative. The ideal candidate will have extensive experience with…
Added 6 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…methodologies, user story development, business modelling, enterprise business architecture, stakeholder engagement, and I&IT solution delivery. The successful candidate will lead business…
Added 6 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…process reengineering, Agile methodologies, business modelling, enterprise business architecture, stakeholder engagement, business case development, requirements analysis, user stories,…
Added 6 hours ago
SM
RQ11713 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with extensive experience in Microsoft Azure data technologies, Amazon Web Services (AWS), ETL development, data integration, data…
Added 6 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…process reengineering, Agile methodologies, business modelling, enterprise business architecture, stakeholder engagement, business case development, requirements analysis, user stories,…
Added 6 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…methodologies, user story development, business modelling, enterprise business architecture, stakeholder engagement, and I&IT solution delivery. The successful candidate will lead business…
Added 6 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…process reengineering, Agile methodologies, business modelling, enterprise business architecture, stakeholder engagement, business case development, requirements analysis, user stories,…
Added 6 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…process reengineering, Agile methodologies, business modelling, enterprise business architecture, stakeholder engagement, business case development, requirements analysis, user stories,…
Added 6 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…process reengineering, Agile methodologies, business modelling, enterprise business architecture, stakeholder engagement, business case development, requirements analysis, user stories,…
Added 6 hours ago
SM
RQ11713 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with extensive experience in Microsoft Azure data technologies, Amazon Web Services (AWS), ETL development, data integration, data…
Added 6 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…methodologies, user story development, business modelling, enterprise business architecture, stakeholder engagement, and I&IT solution delivery. The successful candidate will lead business…
Added 6 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…process reengineering, Agile methodologies, business modelling, enterprise business architecture, stakeholder engagement, business case development, requirements analysis, user stories,…
Added 6 hours ago
SM
RQ11718 – Software Developer – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Software Developer with strong hands-on expertise in Java Enterprise Edition (Java EE), n-tier enterprise application development, Spring…
Added 6 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…process reengineering, Agile methodologies, business modelling, enterprise business architecture, stakeholder engagement, business case development, requirements analysis, user stories,…
Added 6 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 6 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…process reengineering, Agile methodologies, business modelling, enterprise business architecture, stakeholder engagement, business case development, requirements analysis, user stories,…
Added 6 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…process reengineering, Agile methodologies, business modelling, enterprise business architecture, stakeholder engagement, business case development, requirements analysis, user stories,…
Added 6 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
…experience in IM/IT, application and solutions architecture, enterprise application development, .NET, Microsoft SQL Server, Java, JavaScript, and large-scale healthcare applications. The…

OpenText

Vice President, Client Success Strategy & Programs

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 15+ years of progressive experience in strategy, business operations, or program leadership within a complex technology organization.
Posting language: English
Posted: Oct 9, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Role Overview

The Vice President, Client Success Strategy & Programs is a senior leadership role responsible for translating the Client Success Organization (CSO) strategy into an integrated portfolio of priorities, operating plans, and measurable outcomes. Reporting to the Chief Client Officer, this leader brings an enterprise-wide perspective across Professional Services, Renewals, Client Success, and Cloud Operations to strengthen alignment, eliminate duplication, improve execution, and ensure the organization is focused on the opportunities that create the greatest value for clients and the business.

The VP serves as a strategic advisor to the Chief Client Officer and CSO executive team, providing objective analysis, clear recommendations, and disciplined program leadership. The role leads business operations and program management capabilities, establishing the governance, insights, and operating rhythms required to move complex, cross-functional priorities from strategy through execution and measurable outcomes. This leader builds and leads a high-performing team of business operations, project, and program management professionals.

Key Accountabilities

Strategy & Enterprise Planning

Partner with the Chief Client Officer and CSO leadership team to shape and evolve the client success strategy in line with enterprise priorities.
Translate strategy into annual plans, investment priorities, execution roadmaps, and measurable outcomes.
Align goals across Professional Services, Renewals, Client Success, and Cloud Operations, surfacing key dependencies, trade-offs, and risks.
Bring an objective, enterprise-wide lens to planning and executive decision-making.
Guide the organizational, workforce, and capability planning needed to deliver the Client Success strategy.

Executive Partnership & Organizational Alignment

Serve as a trusted advisor to the Chief Client Officer and CSO leaders, bringing strategic perspective, sound judgment, and influence.
Translate complex information into clear executive narratives, recommendations, and decisions.
Connect teams across CSO and partner functions to clarify ownership and drive coordinated execution.
Keep client value and experience at the center of operating and investment decisions.
Represent Client Success priorities in enterprise forums and build alignment with key stakeholders.

Strategic Programs & Transformation

Lead high-impact, cross-functional CSO programs from business case development through execution, adoption, and measurable outcomes.
Ensure initiatives have clear scope, sponsorship, milestones, resources, risks, and success measures.
Provide portfolio visibility that enables timely decisions, issue resolution, and resource alignment.
Lead Client Success planning and execution for mergers, acquisitions, and divestitures, including business readiness and outcome tracking.

Business Management & Performance

Establish an integrated KPI framework that links enterprise goals, functional measures, and accountability.
Lead Client Success performance reporting for the CSO Leadership Team, Executive Leadership Team, and Board.
Use data and insights to identify performance trends, emerging risks, and efficiency opportunities.
Track delivery against strategic, financial, efficiency, and client outcomes.

Experience & Qualifications

15+ years of progressive experience in strategy, business operations, or program leadership within a complex technology organization.
Executive leadership experience, including leading multidisciplinary teams and influencing in a global, matrixed organization.
Proven success translating enterprise strategy into operating plans and measurable results.
Strong financial acumen with experience supporting planning, investment decisions, and business performance.
Strong analytical and program management capabilities, translating complex data into executive insights and disciplined execution.
Experience supporting client-facing functions such as Client Success, Professional Services, Renewals, or Revenue Operations is preferred.
M&A, divestiture, or large-scale integration and separation experience is an asset.
Bachelor’s degree in a related field; an MBA or equivalent advanced degree is considered an asset.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Apply About employer

More about this job

Responsibilities

Translate the Client Success Organization’s strategy into integrated plans, priorities, and measurable outcomes across Professional Services, Renewals, Client Success, and Cloud Operations. Lead strategic programs, business operations, performance reporting, and a multidisciplinary team while advising senior executives and coordinating cross-functional execution.

Requirements

Requires 15 or more years of progressive experience in strategy, business operations, or program leadership within a complex technology organization, along with executive leadership experience and a record of turning enterprise strategy into measurable results. Strong financial, analytical, and program management capabilities are required; client-facing function experience is preferred, M&A experience is an asset, and a related bachelor’s degree is specified, with an MBA or equivalent advanced degree considered an asset.

Skills

Client Success Strategy
Enterprise Planning
Executive Leadership
Business Operations
Program Management
Strategic Planning
Financial Acumen
Performance Management
KPI Frameworks
Data Analysis
Cross-Functional Leadership
Organizational Alignment
Change Management
Mergers And Acquisitions
Workforce Planning
Executive Communication

Visa sponsorship

Not detected in the job text

Keywords

Client Success Organization
Professional Services
Renewals
Cloud Operations
Enterprise Strategy
Annual Planning
Investment Priorities
Execution Roadmaps
Business Case Development
Program Governance
Portfolio Management
KPI Framework
Performance Reporting
Financial Planning
Executive Leadership Team
Board Reporting
Mergers And Acquisitions
Divestitures
Business Readiness
Organizational Planning
Workforce Planning
Capability Planning
Cross-Functional Programs
Client Experience
Digital Transformation
Information Management

Report this job