IT & data jobs in Canada

Explore it & data jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 25, 2026

Hiring at a glance

View jobs

Open jobs: 3,867
Employers: 1,809

Advertised starting pay

Average starting payCAD / year: $96,541Across 346 listings
Average starting payCAD / hour: $47.92Across 253 listings
Average starting payUSD / year: $122,129Across 57 listings
Average starting payUSD / hour: $45.33Across 15 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 5%176 listings
Hybrid: 38%1,480 listings
On-site: 57%2,199 listings

Not specified: <1% (12 listings)

Employers hiring include TD (67), J&M Group (45), Capgemini (41).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

IT & data jobs in Canada

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Added 11 days ago
QW
SAS Business Systems Analyst
Quantum World Technologies Inc.
Toronto, ON
- Contract
We are seeking an experienced Business Systems Analyst with 10+ years of experience in business analysis, enterprise data modernization, and legacy-to-cloud migration initiatives. The ideal…
Added 11 days ago
C
Bilingual Spatial Data Scientist
CPCS
ON · Ontario, Canada
- $75,000 to $125,000 CAD / year
- Full-time
Added 11 days ago
J
Application Security Engineer
Jobgether
Canada
- Full-time
Added 11 days ago
B
Sr Business Systems Analyst- Databricks/API Integrations
BeachHead
Toronto, ON
- Contract
Are you a seasoned Business Systems Analyst with API and data expertise? Apply Now!
Added 11 days ago
E
Cloud Data Engineer - Banking Domain
E-Solutions
Toronto, ON
- Contract
We are seeking a Cloud Data Engineer with strong Data Warehouse and Data Modeling experience, coupled with deep understanding of Finance products and loan data domains. The ideal candidate…
Added 11 days ago
A
Software Development Manager
Aplin
Edmonton, AB
- Full-time
Added 11 days ago
S
Lead Data Scientist
Sixone
Burnaby, BC
- $100,000 to $140,000 CAD / year
- Full-time
Added 11 days ago
MF
Business Intelligence & Data Analyst – Power Platform
MTY Food Group
Montreal, QC
- Full-time
Added 11 days ago
AC
Gestionnaire Des Compétences Et Administrateur Du Support TI/Competency Manager & IT Support Admin
Aston Carter
Dorval, QC
- $31 to $40 CAD / hour
- Contract
Added 11 days ago
R
Lead Data Scientist - AI
RBC
Toronto, ON
- Full-time
Wealth Management Data & AI is responsible for delivering a global data foundation and innovative AI capabilities across all of Wealth Management’s global businesses. We are looking to hire…
Added 11 days ago
DI
Data Analyst - Power BI
Drake International
Aurora, ON
- $90,000 to $110,000 CAD / year
- Full-time
Data Analyst – Power BI & Financial Analytics
Added 11 days ago
S
Technical Support Agent
Survalent
Mississauga, ON
- Full-time
Added 11 days ago
NV
Systems Analyst (ID#5559)
New Value Solutions
St. John's, NL
- Contract
…enhancements, RESTful API services, system integration, and data migration…
Added 11 days ago
FC
Ingénieur de données
FOP Consultants
Montreal, QC
- Full-time
Added 11 days ago
Systems Analyst 3
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Added 11 days ago
Senior Business System Analyst
Capgemini
Toronto, ON
Added 11 days ago
R
DSX Data Scientist
Roche
Mississauga, ON · Canada Pharma Campus
- Full-time
Added 11 days ago
UO
Senior HPC Systems Administrator
University of Alberta
Edmonton, AB
- Full-time
Added 11 days ago
OG
Technical Support Engineer
Operto Guest Technologies
Vancouver, BC
- Full-time
Added 11 days ago
CL
IT Support & Infrastructure Coordinator
Community Living Hamilton
Hamilton, ON
- Part-time
Added 11 days ago
BC
Helpdesk Technician
BTY CONSULTANCY GROUP INC
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Added 11 days ago
AI
IT Service Desk Analyst
AutoCanada Inc.
Winnipeg, MB
- Up to $55,000 CAD / year
- Full-time
…dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our…
Added 11 days ago
Regulatory Systems Analyst Co-op
Sonova AG
Kitchener, ON
Added 11 days ago
PLM Data Analyst
Capgemini
Montreal, QC
Added 11 days ago
Business System Analyst
Capgemini
Toronto, ON

Operto Guest Technologies

Technical Support Engineer

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in Tier 2 Technical Support, Application Support, Technical Support Engineering, or a similar technical role.
Posting language: English
Posted: Oct 13, 2026

Original job description

Technical Support Engineer

Vancouver, British Columbia, Canada · Customer Success · Hybrid

About Operto:

Operto Guest Technologies, the world’s leading property automation and IoT operating system for vacation rentals, hotels, and serviced apartments, is revolutionizing guest stays and hospitality management. Through technology that connects teams, guests, owners, and smart devices; Operto addresses common friction points to provide fully seamless and personalized stays - creating greater efficiency, guest satisfaction, and more revenue.

Role Overview:

Operto is seeking a highly skilled and proactive Tier 2 Technical Support Engineer to provide advanced technical support across our hospitality technology platforms.

This position serves as the primary technical escalation point for Tier 1 Support and acts as a bridge between Customer Support, Engineering, Product, and external integration partners.

The ideal candidate has strong technical troubleshooting skills, experience working with APIs, databases, software integrations, and logs, and the ability to independently investigate complex customer issues.

In addition to resolving escalated support cases, this role contributes to product quality assurance, technical documentation, incident response, internal tooling, and continuous service improvements.

Role Responsibilities:

Provide advanced technical support for complex issues escalated by Tier 1 Support through Jira, HubSpot, and other support systems.
Manage and prioritize escalated support tickets, ensuring timely investigation, resolution, and clear communication with customers and internal teams.
Troubleshoot software issues, application errors, database inconsistencies, API failures, and third-party integrations.
Investigate and resolve technical issues related to Property Management Systems (PMS), Internet of Things (IoT) devices, access control systems, and supported hardware, including Merc Board and Nextouch.
Perform technical investigations using application logs, database queries, APIs, and internal diagnostic tools to identify root causes and implement appropriate solutions.
Collaborate with Engineering and Product teams to investigate software defects, resolve complex technical issues, and support incident management.
Assist with testing new features, bug fixes, system integrations, and platform improvements to ensure product functionality and reliability.
Provide technical support during customer onboarding, ensuring smooth system integrations, configurations, and troubleshooting.
Maintain and update internal knowledge-base articles, troubleshooting guides, and technical documentation.
Conduct training and knowledge-sharing sessions for Tier 1 Support staff on new features, products, and recurring technical issues.
Identify opportunities to improve technical support processes, internal tools, and troubleshooting efficiency.

Role Qualifications:

3+ years of experience in Tier 2 Technical Support, Application Support, Technical Support Engineering, or a similar technical role.
Strong technical troubleshooting skills with experience supporting SaaS platforms and complex software applications.
Working knowledge of REST APIs, SQL databases, application logs, and API troubleshooting tools.
Experience using Jira, HubSpot, Salesforce, or similar ticketing and support management platforms.
Ability to investigate technical issues, identify root causes, and collaborate with Engineering teams to resolve software defects.
Strong problem-solving, analytical, and documentation skills with excellent written and verbal communication.
Ability to independently manage multiple technical escalations while maintaining strong customer service and attention to detail.
Experience with hospitality technology, Property Management Systems (PMS), IoT devices, or hardware integrations is considered an asset.
Familiarity with software testing, incident management, or basic scripting is considered an asset.

Why we love working here:

Comprehensive Health Benefits: Enjoy coverage with extended health benefits, including health, vision, and dental care. Your well-being is our top priority!
Paid Time Off: Recharge with ample paid time off, because we believe a balanced life is a successful life.
Competitive Compensation: Receive a salary and benefits package that reflects your experience and skills, recognizing and rewarding your value to our team.
Dynamic & Supportive Team: Join a high-achieving, collaborative team that supports growth, and celebrates success together.
Hybrid Work: Enjoy the flexibility of hybrid work opportunities while staying connected with our team.
Winter Break: We have a reduced working schedule from December 25th to January 1st annually, allowing our team to enjoy the festive season with their loved ones without affecting their vacation balance.
We’re champions of diversity. Our diverse backgrounds, skills, and abilities make us stronger. We work hard to make Operto a place where everyone feels welcome, respected and supported.

Operto is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability status. We are committed to providing accommodations in all parts of the hiring process. Upon request, we will work with you to meet your needs.

We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

Operto is managing recruitment for this position internally and is not accepting submissions or solicitations from recruitment agencies. We kindly ask agencies not to contact our hiring managers or People & Culture team regarding this opportunity.

Apply About employer

More about this job

Responsibilities

The Technical Support Engineer serves as the primary escalation point for Tier 1 support, bridging the gap between customers and internal engineering teams. They are responsible for troubleshooting complex software and hardware issues, managing support tickets, and contributing to product quality and documentation.

Requirements

Candidates must have 3+ years of experience in technical support or a similar role with strong troubleshooting skills. Proficiency in REST APIs, SQL databases, and support ticketing platforms like Jira or HubSpot is required.

Skills

Technical troubleshooting
API
SQL
Database management
Software integrations
Log analysis
Jira
HubSpot
Salesforce
Incident management
Technical documentation
Property management systems
IoT devices
Hardware troubleshooting
SaaS platforms
Customer support

Benefits

Comprehensive health benefits
Extended health benefits
Vision care
Dental care
Paid time off
Competitive compensation
Winter break

Visa sponsorship

Not detected in the job text

Keywords

Technical Support Engineer
SaaS
IoT
Property Automation
Hospitality Technology
REST APIs
SQL
Jira
HubSpot
Salesforce
PMS
Hardware Integration
Incident Management
Technical Documentation
Troubleshooting
Application Logs
Database Queries
Customer Success
Tier 2 Support
Software Defects
System Integration
Quality Assurance
Nextouch
Merc Board
Access Control Systems

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