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Added 1 min ago
Software Engineer, Payments and Revenue
Mecka
Richmond Hill, ON
$150,000 to $180,000 CAD / year
Full-time
Industry: Experience at a leading fintech or payments company such as Stripe, Coinbase, Block, Adyen, Plaid, Brex, Ramp, Wise, or a similarly complex financial platform.
Added 1 min ago
Principal Software Engineer, Full-Stack Development
Zynga
Toronto, ON
$118,300 to $168,300 CAD / year
…company's games - Central Technology! As a Principal Software Engineer, you will be responsible for the technical vision, design and implementation of AI-powered tools and systems that…
Added 15 mins ago
ML Runtime and Kernel Engineer - Core ML
Cerebras
Toronto, ON
Full-time
We are looking for an engineer to bridge the gap between promising research ideas and efficient execution on Cerebras systems. You will work across ML frameworks, compilers, runtimes, and…
Added 31 mins ago
Intermediate Tier 3 Support Engineer
JSI
Ottawa, ON
Full-time
A Tier 3 Support Engineer at JSI keeps our Nova and 4Sight platforms stable and helps Technical Support and Engineering resolve the hardest issues fast. Nova is our Kubernetes-based…
Added 46 mins ago
Software Engineer II, Organizations (Auth0)
Okta
Toronto, ON
Added 46 mins ago
Senior Manager, Data Services & Platforms
Purolator
ON · Mississauga, ON
The Senior Manager, Data Services & Platform is a newly established leadership role within the Data, Governance & Analytics (DG&A) Hub at Purolator. This role owns two connected…
Added 1 hour ago
Product Engineer
OpsLevel
Remote, Canada
Full-time · Remote
GraphQL (how the UI and the backend talk to each other; customers also use it as part of our platform)
Added 1 hour ago
DevOps Engineer
IFG - International Financial Group
Vancouver, BC · Greater Vancouver, BC
Contract
Title: Azure DevOps Engineer – Azure DevOps, Go (Programming Language)
Added 1 hour ago
Senior Design Engineer
Fluor Corporation
Vancouver, BC
Full-time
Added 1 hour ago
Senior Engineer - ServiceNow Development
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
$87,780 to $122,892 CAD / year
Full-time
We’re looking for a Senior Engineer - ServiceNow Development to play a key role in designing and delivering innovative ServiceNow solutions that enhance service management processes and…
Added 2 hours ago
AI Deployment & Solutions Engineer
Tata Consultancy Services
Toronto, ON
Full-time
The Forward Deployment Engineer (FDE) Technical Lead is a hands-on engineering leader responsible for solving complex problems by combining software engineering, AI/GenAI, data, cloud,…
Added 2 hours ago
Machine Learning Engineer - Multiple Positions
SurveyMonkey
Ottawa, ON
Full-time
SurveyMonkey's Machine Learning organization spans two connected tracks: the Machine Learning Platform (MLP) team, which builds the secure, scalable pipelines and infrastructure that deploy…
Added 2 hours ago
Manager - Release, Configuration & Environment Management
Hays
Toronto, ON
Contract
…partnering closely with Development, QA, Security, Infrastructure, Platform Engineering, DevOps, and business…
Added 2 hours ago
Identity Security Engineer – Non-Human & AI Agent Identity
Fierceli Inc, MBE, SBE
Canada
Contract
Direct experience with Workload Identity Federation (WIF) across at least one major cloud platform: GCP, Azure, or AWS.
Added 2 hours ago
Senior Data Engineer
Tundra Technical Solutions
Toronto, ON
$70 to $77 CAD / hour
Contract
We are seeking a highly skilled Senior Data Engineer to join our growing Data & AI Marketplace team. In this role, you will be responsible for designing, building, and optimizing scalable…
Added 2 hours ago
AI Delivery Engineer
7shifts
Toronto, ON
Full-time
7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps…
Added 2 hours ago
Software Engineer
7shifts
Toronto, ON · Greater Toronto Area, Canada
Full-time
7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps…
Added 2 hours ago
Senior Software Engineer
Munich Re
Toronto, ON
We are seeking a highly skilled Senior/Staff Software Engineer with deep expertise in Python and modern backend frameworks to join the alitheia team. You will build scalable, secure and…
Added 2 hours ago
Senior Principal Software Engineer, R&D
Mastercard
Toronto, ON
Full-time
Senior Principal Software Engineer, R&DOverview
Added 3 hours ago
Staff Information Security Engineer - Threat Detection & Response
Visier Solutions Inc
Vancouver, BC
…advanced engineering and AI, directly safeguarding our multi-cloud platform, corporate identity, and sensitive customer data from sophisticated global threats. Your work will ensure our…
Added 3 hours ago
AI Engineer, Entry Level (Canada)
Jobright.ai
Canada
Full-time
Jobright is a rapidly growing AI job search platform in the U.S. that is dedicated to transforming the job search experience. They are seeking an entry-level AI Engineer to build and refine…
Added 3 hours ago
Senior Machine Learning Engineer for AI platform
Lorven Technologies Inc.
Toronto, ON
Contract
Role: Senior Machine Learning Engineer for AI platform
Added 3 hours ago
Software Engineer
Roadpost
Toronto, ON
Full-time
…remote places. That work led to ZOLEO, our global messaging platform powered by the Iridium satellite network, used by adventurers, remote workers, and enterprise teams operating off-grid.…
Added 3 hours ago
Senior Full Stack Engineer (Python)
Rules Cube
Toronto, ON
Full-time
As a Senior Full Stack Engineer on the MediCore team, you'll own product features end to end, from database design and Python APIs to polished front-end experiences. You'll work closely…
Added 3 hours ago
Data Architect
Rules Cube
Toronto, ON
Full-time
MediCore is Rules Cube's AI-powered patient access and clinic operations platform. It helps health systems, clinics, and diagnostic networks streamline scheduling, intake, referrals, and…

OpsLevel

Product Engineer

Remote, Canada

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 28, 2026

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Original job description

About OpsLevel

OpsLevel is the agentic delivery engine designed to help dev teams build, ship, and maintain software better than ever. The way software gets developed and delivered is changing rapidly, and OpsLevel provides the context and guardrails that your human & agent developers both need to navigate their world. Entire engineering teams at great companies like Okta, Keller Williams, Nerdwallet, and Zapier run on OpsLevel.

We're a fully-remote team of team members across North America. OpsLevelers live our company values on a daily basis and when we’re not heads-down on a project or collaborating in real-time over Zoom, we're competing in trivia over lunch or sharing the latest fur baby photo in #pets-to-make-you-live-longer.

Our culture and values are very important and ground us in how we interact as one team:

Growth Mindset - Get comfortable with being uncomfortable

Focus & Efficiency - Keep the main thing the main thing, and get it done

Empathy - Think of others; think of your users

Intellectual Honesty - The best solution is more important than anyone's ego

Simplicity - Don't overthink it

About the Role

This is a product engineering role. You'll own problems from end to end: understanding what customers are stuck on, shaping the solution with product and design, building it, and shipping it. Ownership doesn't stop at the merge. You're the one watching how it gets used and deciding what the next version looks like.

You'll also work with agents every day. Everyone here routes work through coding agents, and we're building the internal pipeline that makes that actually work: issues structured so an agent can pick them up, context files that give agents what they need, and guardrails that catch them when they get it wrong. Yes, we dogfood! We're doing to ourselves exactly what our customers are trying to do to their own engineering orgs, and a lot of our best product ideas come out of it.

Our Stack

We like boring technology because it's well tested, simple, and well supported. It's also what agents are best at. Decades of public Rails code in the training data means agents need less correcting here than on newer frameworks. Our current stack:

Ruby on Rails (our main application's backend)
Vue.js (our app's UI)
Golang (for operational tools and our open source offerings)
GraphQL (how the UI and the backend talk to each other; customers also use it as part of our platform)
MySQL (gotta store those bits somewhere)
Redis (some bits gotta be stored faster)
Terraform (config as code, because any other way is painful)
Kubernetes (we use AWS EKS)
AWS / GCP
Docker
DataDog

On the agent side we're less settled, on purpose. Claude Code, Cursor, Codex and more are in daily use, and we expect the specifics to change a few times a year. Whatever the tools, we treat agent workflows as part of the product, not a side experiment.

What You'll Do

Work with product, UX, and other engineers to understand customer problems in depth, then lead the work that solves them. We expect you to have opinions on what we build, not only how.
Talk to customers. Join calls, read support threads, watch how real teams use OpsLevel, and let that influence what you build.
Hold a high bar for your own work: well-tested code, and reviews other people can learn from.
Use coding agents as a normal part of how you work, and improve the context, tooling, and guardrails so they help with our codebase instead of fighting it.
Help build our internal software factory: the pipeline that routes work from Linear to agents and back to human review, plus the metrics that tell us whether it's working.
Keep "you build it, you own it" alive by trusting your spidey sense and calling out tech debt or places our architecture could be better.
Find, propose, and evangelize best practices in Ruby on Rails, GraphQL, and database design.
Build private and public GraphQL APIs that power the OpsLevel front-end, our CLI, and our customers' own automation.
Lead technical explorations and build prototypes to find the right solution before we commit to it.
Ship on a predictable cadence, and tell the team early when something is off track.
Mentor the people around you and invest in their growth.
Take part in our on-call rotation, where you may need to troubleshoot across Ruby on Rails, Vue.js, GraphQL, and MySQL.

Who You Are

You approach problems with empathy and pragmatism, and you like working with other people. Done is better than perfect.
You learn new things quickly and you're comfortable working on problems nobody on the team has solved yet.
You already build with AI tools and have formed real opinions about where they help and where they waste your time. We care more about your judgment here than which tool you prefer.
You have product instinct. You ask who the user is and what they're trying to accomplish before you start designing, and you're happy to argue for cutting scope.
You've designed architectures with strong interface boundaries and separation of concerns, and you work from SOLID principles.
You know Rails well. You probably have at least 5 years with Rails, or 7 with a similar web framework like Spring, Django, or Node.js.
You've designed performant data models in MySQL and have strong opinions on how to structure data in an RDBMS. You know when and how to use indices and when to denormalize. You have battle scars from debugging and fixing slow queries.

Nice to Haves

You've built something with agents that went past autocomplete: an eval harness, a custom tool, an MCP server, or an internal workflow other people ended up using.
Experience with AWS, Docker, Kubernetes, and Terraform.
Experience with Rails job systems like Sidekiq.
Deep knowledge of MySQL.
You've scaled a web application to thousands of users and millions of events.
Knowledge of in-memory datastores like Redis.
You understand what life is like at companies running hundreds of applications or microservices.

This posting is for an existing vacancy.

Compensation

We offer market-leading compensation, including equity, based on the skill set and aptitude of the candidate.

"Should I apply?" - Yes!

If you meet some or most of what we're looking for, we want to hear from you, and if you’re unsure - apply anyways!

What do I need to interview with OpsLevel?

Not much! A working web camera, microphone, and (ideally) a quiet place with minimal background noise.

Additional Information

We are building an inclusive and welcoming workplace where employees feel appreciated, valued and free to be who they are regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.

OpsLevel is an equal opportunity employer and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. We encourage all qualified candidates to apply and if accommodation is required during any stage of the recruitment process, please contact any member of the Management team. We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We use automated tools, including AI, to support the review of applications.

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More about this job

Responsibilities

You will own product features from end to end, including understanding customer problems, shaping solutions, and building them using coding agents. You will also maintain internal pipelines, mentor team members, and participate in an on-call rotation to ensure system reliability.

Requirements

You should have at least 5 years of experience with Ruby on Rails or a similar web framework and possess strong skills in RDBMS data modeling. You must be comfortable working with AI coding tools and have a pragmatic approach to software architecture and problem-solving.

Skills

Ruby on Rails
Vue.js
Golang
GraphQL
MySQL
Redis
Terraform
Kubernetes
AWS
Docker
DataDog
Product Engineering
System Architecture
API Development
AI Tools
Mentorship

Benefits

Equity

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Ruby on Rails
Vue.js
Golang
GraphQL
MySQL
Redis
Terraform
Kubernetes
AWS
Docker
DataDog
Product Engineering
AI
Claude Code
Cursor
Codex
RDBMS
SOLID Principles
Sidekiq
Microservices
API
Software Development
Engineering
Cloud Computing
Infrastructure as Code

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