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Added 8 mins ago
Account Manager
Group SJR
Toronto, ON
Full-time
Lead day-to-day client communication and account administration
Added 8 mins ago
Business Development Associate
Ascend Partners Inc.
Toronto, ON
…Manager and senior leadership as our champion for prospecting, lead generation, lead qualification and pipeline creation efforts. You will be active on social media and other channels and…
Added 8 mins ago
(Senior) Project Geologist
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Senior Manager, Portfolio & Product Optimization, Global Transaction Banking (12-Month Contract)
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Added 8 mins ago
Principal Process Engineer
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Full-time
We are currently recruiting for a Lead Process Engineer (SAGD) to join our team of world-class experts and project leaders. The successful candidate will provide technical leadership and…
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Mobile Development Lead
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Full-time
A hands-on mobile engineering leader who can own a mobile workstream from technical design through production delivery. You combine deep engineering judgment with team leadership, client…
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Web Engineering Manager & Digital Products Architect
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Full-time
A Senior Engineering Manager and Web Architect who shapes the technical direction of complex digital products while leading teams and owning delivery outcomes. You connect web architecture…
Added 8 mins ago
Project Manager - Halifax
RBC
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Full-time
…Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance…
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Agentic AI Lead
RBC
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Full-time
We are seeking an experienced Agentic AI Lead/Solutions Architect to drive artificial intelligence and machine learning initiatives across RBC GAM. This role requires a strategic leader who…
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Sr Android Engineer
RBC
Toronto, ON
Full-time
Providing technology and application development expertise – Lead analysis, design, coding, testing, tracking and deployment
Added 8 mins ago
Senior Security Detection Engineer (Global Security)
RBC
Toronto, ON
Full-time
…(DEA) team, for RBC's Global Cyber Security. This is a key technical role supporting mission critical enterprise network security operations and IT services protection. This role will drive…
Added 8 mins ago
Senior Cost Controller
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ON · CAN - Ontario Line North
Leadership: Lead and mentor reporting cost controllers, administrators, and other team members.
Added 23 mins ago
Program Coordinator, Health Care Assistant Program
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Vancouver, BC
Full-time
Added 23 mins ago
Quality Assurance Compliance Associate
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Toronto, ON · Etobicoke, ON
Full-time
Act as the Lead Investigator for Quality Services Non-Conformance investigations, guiding them from discovery through to closure.
Added 23 mins ago
Director, Fire Protection Engineering - Eastern Canada
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Added 23 mins ago
Senior FEA Engineer
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Added 23 mins ago
Store Manager
The Salvation Army in Canada
Calgary, AB
Full-time
Added 23 mins ago
Senior Engineer, Power Transformer Services
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Toronto, ON
Contract
At Kinectrics, employees are recognized for their knowledge, experience, and contributions while working in a highly technical and challenging environment. Kinectrics puts you in the…
Added 23 mins ago
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Toronto, ON
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We are looking for an experienced and dynamic Events Director to lead the planning, production, and execution of experiential activations, retail moments, and brand events across North…
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Senior Consultant
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Lead complex client engagements from planning through execution
Added 23 mins ago
Consultant
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Support and lead client engagements from planning through execution
Added 24 mins ago
Private Wealth Tax, Manager
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Initiate and lead open conversations with teams, clients, and stakeholders to build trust
Added 24 mins ago
Technical Sales Specialist, Sera
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Regularly develop & lead customer meetings, events, presentations, and customer proposals with the assistance of support teams.
Added 24 mins ago
Senior Governance & Control Analyst (Developer)
TD
Saint John, NB · Toronto, ON · Burlington, ON · Markham, ON · Montreal, QC · Halifax, NS
Full-time
This role offers the chance to develop a strong foundation in business analysis, technical skillsets, and risk management, with exposure to:
Added 24 mins ago
Operations Coordinator (Remote - Canada)
Smart Apartment Data
Remote, Canada
Other · Remote
…cross-functional initiatives. You’ll work with both business and technical teams to keep priorities moving, resolve issues, improve processes, and ensure strong…

OpsLevel

Product Engineer

Remote, Canada

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 28, 2026

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Original job description

About OpsLevel

OpsLevel is the agentic delivery engine designed to help dev teams build, ship, and maintain software better than ever. The way software gets developed and delivered is changing rapidly, and OpsLevel provides the context and guardrails that your human & agent developers both need to navigate their world. Entire engineering teams at great companies like Okta, Keller Williams, Nerdwallet, and Zapier run on OpsLevel.

We're a fully-remote team of team members across North America. OpsLevelers live our company values on a daily basis and when we’re not heads-down on a project or collaborating in real-time over Zoom, we're competing in trivia over lunch or sharing the latest fur baby photo in #pets-to-make-you-live-longer.

Our culture and values are very important and ground us in how we interact as one team:

Growth Mindset - Get comfortable with being uncomfortable

Focus & Efficiency - Keep the main thing the main thing, and get it done

Empathy - Think of others; think of your users

Intellectual Honesty - The best solution is more important than anyone's ego

Simplicity - Don't overthink it

About the Role

This is a product engineering role. You'll own problems from end to end: understanding what customers are stuck on, shaping the solution with product and design, building it, and shipping it. Ownership doesn't stop at the merge. You're the one watching how it gets used and deciding what the next version looks like.

You'll also work with agents every day. Everyone here routes work through coding agents, and we're building the internal pipeline that makes that actually work: issues structured so an agent can pick them up, context files that give agents what they need, and guardrails that catch them when they get it wrong. Yes, we dogfood! We're doing to ourselves exactly what our customers are trying to do to their own engineering orgs, and a lot of our best product ideas come out of it.

Our Stack

We like boring technology because it's well tested, simple, and well supported. It's also what agents are best at. Decades of public Rails code in the training data means agents need less correcting here than on newer frameworks. Our current stack:

Ruby on Rails (our main application's backend)
Vue.js (our app's UI)
Golang (for operational tools and our open source offerings)
GraphQL (how the UI and the backend talk to each other; customers also use it as part of our platform)
MySQL (gotta store those bits somewhere)
Redis (some bits gotta be stored faster)
Terraform (config as code, because any other way is painful)
Kubernetes (we use AWS EKS)
AWS / GCP
Docker
DataDog

On the agent side we're less settled, on purpose. Claude Code, Cursor, Codex and more are in daily use, and we expect the specifics to change a few times a year. Whatever the tools, we treat agent workflows as part of the product, not a side experiment.

What You'll Do

Work with product, UX, and other engineers to understand customer problems in depth, then lead the work that solves them. We expect you to have opinions on what we build, not only how.
Talk to customers. Join calls, read support threads, watch how real teams use OpsLevel, and let that influence what you build.
Hold a high bar for your own work: well-tested code, and reviews other people can learn from.
Use coding agents as a normal part of how you work, and improve the context, tooling, and guardrails so they help with our codebase instead of fighting it.
Help build our internal software factory: the pipeline that routes work from Linear to agents and back to human review, plus the metrics that tell us whether it's working.
Keep "you build it, you own it" alive by trusting your spidey sense and calling out tech debt or places our architecture could be better.
Find, propose, and evangelize best practices in Ruby on Rails, GraphQL, and database design.
Build private and public GraphQL APIs that power the OpsLevel front-end, our CLI, and our customers' own automation.
Lead technical explorations and build prototypes to find the right solution before we commit to it.
Ship on a predictable cadence, and tell the team early when something is off track.
Mentor the people around you and invest in their growth.
Take part in our on-call rotation, where you may need to troubleshoot across Ruby on Rails, Vue.js, GraphQL, and MySQL.

Who You Are

You approach problems with empathy and pragmatism, and you like working with other people. Done is better than perfect.
You learn new things quickly and you're comfortable working on problems nobody on the team has solved yet.
You already build with AI tools and have formed real opinions about where they help and where they waste your time. We care more about your judgment here than which tool you prefer.
You have product instinct. You ask who the user is and what they're trying to accomplish before you start designing, and you're happy to argue for cutting scope.
You've designed architectures with strong interface boundaries and separation of concerns, and you work from SOLID principles.
You know Rails well. You probably have at least 5 years with Rails, or 7 with a similar web framework like Spring, Django, or Node.js.
You've designed performant data models in MySQL and have strong opinions on how to structure data in an RDBMS. You know when and how to use indices and when to denormalize. You have battle scars from debugging and fixing slow queries.

Nice to Haves

You've built something with agents that went past autocomplete: an eval harness, a custom tool, an MCP server, or an internal workflow other people ended up using.
Experience with AWS, Docker, Kubernetes, and Terraform.
Experience with Rails job systems like Sidekiq.
Deep knowledge of MySQL.
You've scaled a web application to thousands of users and millions of events.
Knowledge of in-memory datastores like Redis.
You understand what life is like at companies running hundreds of applications or microservices.

This posting is for an existing vacancy.

Compensation

We offer market-leading compensation, including equity, based on the skill set and aptitude of the candidate.

"Should I apply?" - Yes!

If you meet some or most of what we're looking for, we want to hear from you, and if you’re unsure - apply anyways!

What do I need to interview with OpsLevel?

Not much! A working web camera, microphone, and (ideally) a quiet place with minimal background noise.

Additional Information

We are building an inclusive and welcoming workplace where employees feel appreciated, valued and free to be who they are regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.

OpsLevel is an equal opportunity employer and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. We encourage all qualified candidates to apply and if accommodation is required during any stage of the recruitment process, please contact any member of the Management team. We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We use automated tools, including AI, to support the review of applications.

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More about this job

Responsibilities

You will own product features from end to end, including understanding customer problems, shaping solutions, and building them using coding agents. You will also maintain internal pipelines, mentor team members, and participate in an on-call rotation to ensure system reliability.

Requirements

You should have at least 5 years of experience with Ruby on Rails or a similar web framework and possess strong skills in RDBMS data modeling. You must be comfortable working with AI coding tools and have a pragmatic approach to software architecture and problem-solving.

Skills

Ruby on Rails
Vue.js
Golang
GraphQL
MySQL
Redis
Terraform
Kubernetes
AWS
Docker
DataDog
Product Engineering
System Architecture
API Development
AI Tools
Mentorship

Benefits

Equity

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Ruby on Rails
Vue.js
Golang
GraphQL
MySQL
Redis
Terraform
Kubernetes
AWS
Docker
DataDog
Product Engineering
AI
Claude Code
Cursor
Codex
RDBMS
SOLID Principles
Sidekiq
Microservices
API
Software Development
Engineering
Cloud Computing
Infrastructure as Code

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