Lane Manager

Key Responsibilities

• Coordinate the end-to-end movement of LTL shipments, from pickup through final delivery, ensuring freight is transported efficiently and in line with customer service requirements.
  
• Plan, consolidate, and optimize loads based on shipment volume, destination, available capacity, service requirements, transit times, and transportation costs.
  
• Manage assigned transportation lanes, including carrier selection, lane coverage, pricing, capacity, and ongoing service performance.
  
• Source and coordinate carriers for available shipments, negotiate rates when required, and build strong, reliable relationships with transportation partners.
  
• Monitor shipments throughout the transportation cycle and proactively manage exceptions, including missed pickups, delays, delivery issues, damages, and other service disruptions.
  
• Partner closely with Operations, Customer Service, Sales, and other internal teams to coordinate transportation requirements and resolve issues quickly and effectively.
  
• Maintain accurate shipment, carrier, rate, and delivery information within the TMS, ensuring all transportation documentation and records are complete and up to date.
  
• Monitor transportation spend and carrier performance, identify opportunities to improve service levels and reduce costs, and communicate relevant findings to management.
  
• Provide timely and accurate shipment updates to customers and internal stakeholders, maintaining a high level of responsiveness, professionalism, and attention to detail.
  
• Support the continuous improvement of transportation processes, carrier coverage, and operational efficiency as business volumes and customer requirements evolve.
  

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