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Added 12 mins ago
Supply Chain Systems and Optimization Manager
HF Sinclair
Mississauga, ON
Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company is seeking a Supply Chain Systems & Optimization Manager. The Supply Chain Systems & Optimization Manager is responsible for…
Added 12 mins ago
C
Account Manager, Customer Lifecycle (BC & Alberta)
Cansel
Calgary, AB · Burnaby, BC
- $55,000 CAD / year
- Full-time
Cansel is looking for a Customer Lifecycle Account Manager to manage and grow relationships with existing customers throughout their asset lifecycle.
Added 12 mins ago
C
Account Manager, Customer Lifecycle (Ontario & Quebec)
Cansel
Richmond Hill, ON · Montreal, QC
- $55,000 CAD / year
- Full-time
Cansel is looking for a Customer Lifecycle Account Manager to manage and grow relationships with existing customers throughout their asset lifecycle.
Added 12 mins ago
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Account Manager - Subsurface Technologies Equipment (Western Ontario)
Cansel
Ottawa, ON · Richmond Hill, ON
- Full-time
…territory. You will work closely with customers to understand their business and field requirements, recommend appropriate products and services, and provide demonstrations that clearly…
Added 12 mins ago
AP
Pest Control Technician
Abell Pest Control
Vernon, BC
- Full-time
Reporting to the Branch Manager, The Pest Technician will be responsible for conducting thorough inspections to a variety of business including residential homes. They identify pest…
Added 12 mins ago
UH
Incident Coordinator
University Health Network
Toronto, ON
- Contract
Participate in organizational meetings, including CAB, and business meetings
Added 12 mins ago
UG
Area Manager, Ontario
Umdasch Group
Bolton, ON · Caledon, Ontario
- Full-time
Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions…
Added 27 mins ago
PA
Sales Manager
PAL Airlines
Sept-Îles, QC
- Full-time
Develop and implement sales plans to achieve territory objectives for all PAL Airlines, Air Borealis, PAL Aviation Services and MFC (PAL) as directed by the Director and VP;
Added 27 mins ago
RI
Pest Control Technician
Rentokil Initial
Burlington, ON
- $43,000 to $45,000 CAD / year
- Full-time
…broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through…
Added 27 mins ago
RI
Pest Control Technician
Rentokil Initial
Hamilton, ON
- $43,000 to $45,000 CAD / year
- Full-time
…broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through…
Added 27 mins ago
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Data Architect
Altis
Mississauga, ON
- Full-time
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 27 mins ago
TI
Senior Project Manager
Teckhorizon Inc
Toronto, ON
- Contract
Our Client is seeking an experienced Senior Project Manager / Leader to oversee complex Audio-Visual (AV), Videoconferencing, Telecommunications, and IT Infrastructure projects within the…
Added 27 mins ago
GP
Manager
GGA Partners™
Toronto, ON
- Full-time
Role Description We are seeking a Manager to join our Transaction Advisory & Commercial Strategy division. This is a hands-on leadership role for a commercially minded professional who can…
Added 27 mins ago
A
Operations Manager, Mortgage & Lending
Aplin
Calgary, AB
- Full-time
Our client, a well-established and growing organization in the mortgage and financial services industry, is seeking an experienced Operations Manager, Mortgage & Lending, to lead a…
Added 27 mins ago
Systems Analyst
F12.net
Victoria, BC
…collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate…
Added 27 mins ago
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Digital Assurance & Transparency Manager
PwC
Calgary, AB
- Full-time
Understand client's business including IT general and process controls; communicating the value propositions of a broad range of Firm services to the client in an organized and…
Added 27 mins ago
P
Digital Assurance & Transparency Manager
PwC
Vancouver, BC
- Full-time
Understand client's business including IT general and process controls; communicating the value propositions of a broad range of Firm services to the client in an organized and…
Added 42 mins ago
C
Business Development Manager
CAE
Ottawa, ON
- Full-time
…Defence and Security market. The role is responsible for driving business growth, leading opportunity capture efforts, and collaborating across multiple functions to deliver…
Added 42 mins ago
B
Mortgage Specialist
BMO
Calgary, AB · GLENMO
- Full-time
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
Added 42 mins ago
B
Mortgage Specialist
BMO
Ajax, ON
- Full-time
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
Added 57 mins ago
BL
Office Services Assistant
BC Legal Management Association
Vancouver, BC
- Other
Reporting to the Office Services Manager, this role supports legal professionals and administrative teams across the firm. From deliveries and document production to meeting setup and…
Added 57 mins ago
D
Business Development Manager | Toronto
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 57 mins ago
TC
Program Manager
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest…
Added 57 mins ago
PC
Digital Assurance & Transparency Manager
PwC Canada
Vancouver, BC
- Full-time
Understand client's business including IT general and process controls; communicating the value propositions of a broad range of Firm services to the client in an organized and…
Added 57 mins ago
W
Mechanical Engineer-in-Training
Wood
Saskatoon, SK
- Full-time
…& Metals (M&M) team. Reporting to the Mechanical Department Manager, this position is located in our Saskatoon, SK…

Optima Living

Administration Manager

Surrey, BC, V3S 3K9, Canada

$27 to $29 CAD / hour · Part-time

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Job details

Pay: $27 to $29 CAD / hour
Job type: Part-time
Apply by: Jan 31, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

About PICS and Optima Living:
Progressive Intercultural Community Services (PICS) Society is a registered community-based non-profit, multi-service organization that has served the community since 1987. PICS Society assists youth, seniors, women, and the local community members by providing a comprehensive network of services and programs in the Lower Mainland and operates a Seniors Housing facility that includes assisted living, independent living, adult daycare program.

PICS Society is currently developing the next level of care with Guru Nanak Diversity Village (GNDV), a culturally sensitive “complex care” or “long-term care” Care Community that will meet the needs of seniors who require the support of full care services.

Position Summary
Reporting to the General Manager, the Administration Manager oversees administrative operations, resident business functions, and community accounting, ensuring efficient processes, Human Resources support, accurate documentation and strong communication to support residents, families, and team members.

All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person-centered care by respecting the uniqueness, dignity, and self-determination of residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

Responsibilities
Leadership and Team Oversight

Provides leadership, direction and mentorship to the administration team.
Conducts and attends team meetings; serves on committees as applicable.
Ensures team members comply with all relevant Occupational Health and Safety regulations.

Core Deliverables
Admin Support

Provides confidential administrative support to the leadership team as applicable.
Ensures effective communication across functions (department) to support the operations as applicable.
Organizes team and leadership meetings, including preparing agendas, recording minutes, and distributing documentation as applicable.
Supports the General Manager in the incident and complaint reporting processes as applicable.
Supports the Community Relations Coordinator in providing tours of the community as needed.

Resident Business

Manages resident move ins and move outs, including reviewing contracts and financial records, addressing inquiries, and coordinating documentation.
Manages rent rolls, monthly statements, and resident payment transactions ensuring timely submission to the regional office.
Maintains resident comfort funds and rental adjustments for funded beds, while communicating changes to residents as needed.
Prepares and submits reports, including the daily census, Health Authority reporting, and other required documentation.

Community Accounting

Manages the accounts payable and receivable processes, including invoice submission, overdue accounts, petty cash, and payments for guest meals and suite bookings.
Acts as the main contact for financial inquiries, addressing supplier and business support service concerns.

Human Resources

Interviews and hires qualified administration personnel in consultation with the General Manager as applicable.
Assists other hiring managers in the recruitment and onboarding processes as applicable.
Supports functional leaders with benefits eligibility, tracking probationary hours, performance reviews, wage increases and incentive programs as applicable.
Maintains accurate and updated personnel records.

Optima Community Engagement

Ensures communication with residents, families and team members is managed effectively, with empathy and responsiveness.
Collaborates with other team leads within the community to ensure that goals and planned changes are monitored and reviewed.
Solicits regular resident and family feedback from surveys and other means.

Budget and Financial

Maintains budget allocation in conjunction with the General Manager.

Quality Assurance

Participates in organizational audits and quality improvement initiatives.
Maintains accurate records by ensuring necessary documentation and reporting systems are in place.

General

Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
Identifies maintenance issues and reports them following established maintenance procedures.
Responds promptly during emergency codes in alignment with organizational standards and protocols.
Contributes to quality improvement initiatives by sharing ideas and providing feedback.
Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations.
Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation.
Completes orientation upon hire and annual mandatory education as assigned.
Supports new team members through their orientation process.
Respects and upholds the Resident Bill of Rights and the Assisted Living Rights of Residents.
Performs other duties as required to support operational needs.

Qualifications & Experience

Completion of a recognized post-secondary program is an asset.
Minimum of one (1) year office administration experience.
Experience in a residential care or mental health environment is an asset.
Knowledge of Labour and Employment Standards, including union and collective agreements, is an asset.
Ability to establish effective practices in customer service and office administration.
CPR and First Aid certification is an asset.
Energetic and supportive leader who drives team engagement and morale while consistently leading by example.
Communicates in an approachable and respectful manner with the temperament to deal tactfully and cooperatively in all interactions.
Strong written communication skills with the ability to present professional documents with clarity.
Strong organizational, planning, and problem-solving skills, with the ability to manage priorities effectively.
Ability to manage and resolve difficult and challenging situations effectively and respectfully.
Physical and mental ability to carry out the duties of the position including adherence to provincial health legislations.
Ability to safely operate equipment according to established protocols.
Computer literacy skills required.
Flexibility to work a variety of shifts.

Conditions of Employment

Clear Police Information Check
Clear Vulnerable Sector Check
Successful completion of all mandatory Provincial Health Requirements

PICS Society has appointed Optima Living as the official managing partner for the GNDV facility. Optima Living (founded in 2007), operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Optima Living’s unique company culture is one where both residents and team members are family.

All GNDV positions will work in alignment with Optima Living’s mission, vision, and values, promoting person-centered care by respecting the uniqueness, dignity, and self-determination of residents to promote maximum personal and functional independence. The duties will be performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

Optima Living is accepting applications for the Hospitality Manager at the GNDV facility. Please click on the Hospitality Manager - Optima Living - Career Page to upload your application.
PICS Society is an equal opportunity employer. We thank all who apply, but only applicants selected for an interview will be contacted.

#PICS

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More about this job

Responsibilities

The Administration Manager oversees administrative operations, resident business functions, and community accounting to ensure efficient facility processes. They provide leadership to the administration team while supporting human resources and maintaining compliance with organizational policies and health regulations.

Requirements

Candidates must have at least one year of office administration experience and the ability to manage priorities effectively. A post-secondary program completion is considered an asset, along with experience in a residential care or mental health environment.

Skills

Office Administration
Leadership
Team Mentorship
Financial Management
Accounts Payable
Accounts Receivable
Human Resources Support
Resident Relations
Communication
Problem-solving
Organizational Skills
Conflict Resolution
Computer Literacy
Quality Assurance
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

Administration
Management
Residential Care
Accounting
Human Resources
Accounts Payable
Accounts Receivable
Occupational Health and Safety
Resident Business
Quality Improvement
Compliance
Customer Service
Leadership
Budgeting
Documentation
Infection Control
Privacy Legislation
Recruitment
Onboarding
Performance Reviews

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