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Added 15 mins ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
The Assistant Manager, Banquets & Catering will be responsible for managing the operations and maintaining profitable banquets while achieving revenue targets and meeting budgeted margins.…
Added 15 mins ago
CG
Manager of Support Services (Food. Maintenance & Housekeeping)
Compass Group Canada
Winnipeg, MB
- Full-time
Now, If You Were To Come On Board As Our Manager Of Support Services (Food. Maintenance & Housekeeping), We’d Ask You To Do The Following For Us
Added 15 mins ago
CG
Server Part Time at Park Cafe, Assiniboine Park
Compass Group Canada
Winnipeg, MB
- $16.4 CAD / hour
- Part-time
Reporting to the General Manager, Park Café, the Park Café Server will provide exceptional customer service and quality products to ensure our restaurant guests have a wonderful experience…
Added 15 mins ago
CG
Barista Part Time at Assiniboine Park Conservancy
Compass Group Canada
Winnipeg, MB
- $16.4 CAD / hour
- Part-time
Reporting to the General Manager, Gather Craft Kitchen & Bar, the Leaf Coffee Bar Barista will have the main objective to prepare and present expertly-crafted menu items while displaying…
Added 15 mins ago
CG
Unit Manager , Retail Brands
Compass Group Canada
Peterborough, ON
- $50,000 CAD / year
- Full-time
As the Unit Manager, you are responsible for the overall leadership and day-to-day operation of the unit, ensuring operational excellence, financial performance, food quality, safety…
Added 15 mins ago
CG
Chef Manager
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $60,000 CAD / year
- Full-time
The Manager is responsible for monitoring and evaluating meal preparation and service to ensure established standards are maintained for both quality and quantity of all meals and snacks.…
Added 15 mins ago
CG
Assistant Manager, Food Services, ETS
Compass Group Canada
Montreal, QC
- Full-time
Now, If You Were To Come On Board As An Assistant Manager, We’d Ask You To Do The Following For Us
Added 15 mins ago
T
Account Director
Tru
Toronto, ON
- Full-time
…direct senior-level experience may be considered at the Account Manager level, with scope and compensation aligned…
Added 15 mins ago
CG
Manager, Premium Services (Rogers Place)
Compass Group Canada
AB · Edmonton, AB
- Full-time
Job Summary: The Manager, Premium Services oversees the day-to-day food and beverage operations of a designated areas, including in-seat services, premium club locations and a buffet…
Added 15 mins ago
CG
Manager, Catering
Compass Group Canada
AB · Edmonton, AB
- Full-time
Job Summary: We are seeking an experienced Manager, Catering to lead catering sales and planning for a fast-paced hockey and special events venue. This role is responsible for managing a…
Added 15 mins ago
CG
Hospitality Manager
Compass Group Canada
AB · Edmonton, AB
- Full-time
Now, If You Were To Come On Board As One Of Our Hospitality Manager We’d Ask You To Do The Following For Us
Added 16 mins ago
CG
Warehouse Supervisor
Compass Group Canada
AB · Edmonton, AB
- Full-time
Provide required operational performance and delivery information to the Operations Manager.
Added 30 mins ago
CM
Project Control Manager
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- Full-time
- Remote
We have an exciting opportunity for an experienced and motivated Project Controls Manager to lead and oversee project controls activities across complex projects and programmes. This is an…
Added 30 mins ago
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Added 46 mins ago
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Calgary, AB · Greater Calgary Metropolitan Area
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…adult patient population. This position reports to the Unit Manager of Ambulatory Clinics. The successful applicant will demonstrate excellent interpersonal skills, with a history of…
Added 46 mins ago
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Added 46 mins ago
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Added 1 hour ago
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Optima Living

Clinical Lead

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About Optima Living
Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.

Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 6,000 residents.

Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.

Position Summary
Reporting to the Director of Care, and working as part of an interdisciplinary team, the Clinical Lead is responsible for assessing, coordinating, supervising, administering, and evaluating resident care and services and work closely with team members to provide high quality care and services to residents.
In the absence of the Director of Care, the Clinical Lead assumes all Director of Care’s duties and responsibilities to ensure the safe and efficient operation of the community. (Applicable for communities without an Assistant Director of Care).

All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person-centered care by respecting the uniqueness, dignity, and self-determination of residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

Responsibilities

Provides leadership and guidance particularly during complex or unexpected situations.
Supports the daily operation of the team through coordination of work routines.
Understands and supports positive team member–employer relationships to ensure effective operations and teamwork.
Assigns tasks based on resident healthcare records, ensuring services provided are in accordance with the services contracted.
Conducts and attends team meetings; serves on committees as applicable.
Ensures that care programs are delivered in accordance with the nursing philosophy, goals, and standards of care while complying to all governing regulations.
Provides initial and ongoing physical and psychological assessment of residents, reporting any relevant changes to the Director of Care or designate.
Supports the completion of all resident health care records documentation and follow up.
Ensures that all services provided are tracked and updated in resident healthcare records
Oversees the medication management for residents.
Ensures that residents are supported with appropriate Lifestyle Package and extra services, balancing their needs and their means in consultation with the Director of Care or designate,
Ensures supplies are ordered and inventory is managed according to set guidelines.
Ensures all resident suites are inspected and prepared to meet move-in standards prior to resident arrival.
Ensures effective communication systems are in place for residents, families and team members.
Provides compassionate and timely support to residents and families by actively listening, addressing concerns and resolving inquiries with empathy and respect.
Coordinates with other team leads within the community to ensure that goals and planned changes are monitored and reviewed.
Assists with soliciting regular resident and family feedback from surveys and other means.
Ensures resident care and safety by identifying areas of risk and recognizes situations in need of improvement.
Handles resident and family complaints by investigating concerns, reporting findings, and recommending resolutions to the Director of Care or designate.
Completes organizational audits and reviews results with the Director of Care or designate on quality improvements.
Supports the Director of Care or designate in reviewing key performance indicators, quality reports and inspection reports for the development of quality improvement action plans.
Facilitates effective teamwork between care providers, physicians, other health professionals, volunteers and families.
Provides input on performance evaluations and improvement strategies to the Director of Care or designate.
Ensures team members maintain current knowledge and compliance with organizational policies and procedures.
Supports the onboarding and orientation of new team members.
Ensures full team participation in the continuing education program.
Resolves conflicts and takes appropriate corrective action as required.
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
Identifies maintenance issues and reports them following established maintenance procedures.
Responds promptly during emergency codes in alignment with organizational standards and protocols.
Contributes to quality improvement initiatives by sharing ideas and providing feedback.
Demonstrates knowledge of and compliance with Occupational Health and Safety regulations.
Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations.
Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation.
Completes orientation upon hire and annual mandatory education as assigned.
Respects and upholds the Resident Bill of Rights and the Assisted Living Rights of Residents.
Performs other duties as required to support operational needs.

Qualifications & Experience

Graduate from an approved school of nursing.
Maintains a current license to practice from the AB College of Registered Nurses (CRNA) & College of LPNs and HCAs of Alberta (CLHA)
Minimum one (1) year recent nursing experience in a senior residential care setting is required.
Maintains an active CPR and First Aid certification.
Demonstrates the qualities and skills to act as a role model and leader to Nurses, Care Aides and other team members.
Demonstrates a therapeutic approach to the delivery of care.
Proven ability to work collaboratively as part of an interdisciplinary team.
Communicates in an approachable and respectful manner with the temperament to deal tactfully and cooperatively in all interactions.
Strong written communication skills with the ability to present professional documents with clarity.
Demonstrates the ability to effectively organize, prioritize and problem solve. 
Ability to work independently and in cooperation with others.
Ability to manage and resolve difficult and challenging situations effectively and respectfully.
Physical and mental ability to carry out the duties of the position including adherence to provincial health legislation.
Ability to safely operate equipment according to established protocols.
Computer literacy skills required.
Flexibility to work a variety of shifts.

Conditions of Employment

Clear Police Information Check
Clear Vulnerable Sector Check
Successful completion of all mandatory Provincial Health Requirements
Active CPR and First Aid Certification

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More about this job

Responsibilities

The Clinical Lead is responsible for assessing, coordinating, and supervising resident care while ensuring the safe and efficient operation of the community. They provide leadership to the interdisciplinary team and ensure all care programs comply with organizational policies and governing regulations.

Requirements

Candidates must be graduates of an approved nursing school with a current license to practice in Alberta. A minimum of one year of recent nursing experience in a senior residential care setting is required, along with active CPR and First Aid certification.

Skills

Nursing leadership
Resident care assessment
Medication management
Interdisciplinary team coordination
Clinical documentation
Quality improvement
Conflict resolution
Staff supervision
Regulatory compliance
Emergency response
Infection control
Performance evaluation
Onboarding
Problem solving
Communication
Computer literacy

Visa sponsorship

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Keywords

Clinical Lead
Nursing
Senior Living
Resident Care
CRNA
CLHA
Medication Management
Quality Improvement
Healthcare Records
Infection Control
Occupational Health and Safety
Leadership
Interdisciplinary Team
Person-centered Care
Compliance
Audits
Performance Management
Emergency Protocols
Documentation
Clinical Assessment

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