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Added 5 mins ago
FH
Administrative Assistant, Clinical Operations - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Full-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 5 mins ago
LH
Physiotherapist
Lifemark Health Group
Regina, SK
- Full-time
Robust onboarding and supervised new grad program.
Added 5 mins ago
LH
Physiotherapist
Lifemark Health Group
Regina, SK
- Full-time
Robust onboarding and supervised new grad program.
Added 5 mins ago
NP
Human Resources Business Partner
NWI Precision
Toronto, ON · North York, ON
- $90,000 to $110,000 CAD / year
- Full-time
The HR Business Partner (HRBP) reports to the Director, Human Resources and partners with leaders, managers, and employees to align people practices with business objectives and improve…
Added 35 mins ago
P
Director, Global Services Operations & Excellence
Prosci
Remote, Canada
- Full-time
- Remote
…team: the operational engine behind our training and advisory delivery worldwide and the owner of the client experience it produces. You will shape the team's charter, structure and…
Added 35 mins ago
Director, Technical Solutions (Enterprise Application Integrations)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
This is a leadership role spanning delivery, technology, engineering, and people. The Director will help shape our enterprise integration strategy and engineering practices, enabling teams…
Added 50 mins ago
R
Director, Cash Management
RBC
Toronto, ON
- Full-time
This Director-level position provides strategic leadership and operational oversight for cash management operations supporting RBC's global Capital Markets and Retail nostro accounts. The…
Added 50 mins ago
CM
Program Coordinator, Physician Leadership Institute (1-Year Term)
Canadian Medical Association
Ottawa, ON · Toronto, ON · QC
- Full-time
Reports to: Senior Director, Programs, Physician Leadership Institute
Added 50 mins ago
T&
Director, Capital Investment & Decision Support
Turner & Townsend
Vancouver, BC
- Full-time
The Director will work closely with AMCL and Turner & Townsend colleagues across asset management, program and project delivery, controls, cost and commercial management, digital and data,…
Added 1 hour ago
People and Culture (HR) Partner
Canadian Museum for Human Rights
Winnipeg, MB
Reporting to the Director of People and Culture, the People and Culture Partner (PCP) will serve as a trusted advisor to CMHR leadership on human resource related issues and is a key…
Added 1 hour ago
HR
Manager, Primary Care Programs and Clinical Operations
Humber River FHT
Toronto, ON
- Full-time
Both managers report directly to the Executive Director and hold equivalent management authority within their assigned portfolios. Program oversight is collaborative across the…
Added 1 hour ago
D
Ecommerce Manager, DTC
Dermalogica
Toronto, ON
- Full-time
Loyalty & Subscription Growth: Support loyalty and subscription program growth, working with the Ecommerce Director to develop strategies to improve enrolment, engagement, recurring…
Added 1 hour ago
DC
ECommerce Manager, DTC
Dermalogica Canada
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
Loyalty & Subscription Growth: Support loyalty and subscription program growth, working with the Ecommerce Director to develop strategies to improve enrolment, engagement, recurring…
Added 1 hour ago
SA
Assistant Director, Middle School
St. Andrew's College of Arts, Science and Commerce
Aurora, ON
- Full-time
Reporting to the Director of Middle School and serving on the Middle School leadership team, the Assistant Director will provide leadership across the academic program, student life, and…
Added 1 hour ago
T&
Director, Capital Investment & Decision Support
Turner & Townsend
Vancouver, BC
- Full-time
The Director will work closely with AMCL and Turner & Townsend colleagues across asset management, program and project delivery, controls, cost and commercial management, digital and data,…
Added 1 hour ago
SI
Manager, Information Security Risk
Staff IT Search Group Inc.
Oakville, ON
- Full-time
Working closely with the Director, Information Security & IT Risk, this role will support the continued maturation of the organization's information security risk management program,…
Added 1 hour ago
CH
Information Technology Specialist
CarePoint Health Mississauga
Mississauga, ON
- Full-time
CPH is also proud to serve as the Network Lead Organization for the Ontario Structured Psychotherapy (OSP) Program across Brampton, Halton, Mississauga, and South Etobicoke, expanding…
Added 1 hour ago
NB
Senior Transformation Advisor - Capital Market Operations
National Bank of Canada
Montreal, QC
- Full-time
…expertise in capital markets, business transformation, and project delivery in complex…
Added 1 hour ago
UH
Senior Manager, UHN West Park Assessment Centre
University Health Network
Toronto, ON
- Full-time
…the UHN West Park Assessment Centre. Reporting to the Senior Director – Altum Health, the Senior Manager will oversee all operational functions to ensure the efficient delivery of…
Added 1 hour ago
A
Proposal Supervisor
AECOM
Mississauga, ON
- $98,000 to $125,000 CAD / year
- Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 1 hour ago
A
Assistant Fairmont Gold Manager
AccorHotel
Banff, AB
- Contract
…complete Fairmont Gold operation. This role ensures consistent delivery of Fairmont service standards, strong colleague engagement, operational and financial accountability, and seamless…
Added 1 hour ago
CK
Training Manager
Circle K
Calgary, AB
- Full-time
We are currently hiring for a Training Manager to join our Western Canada Training Team. Reporting to the Director of Human Resources – Western Canada, the Training Manager will be…
Added 2 hours ago
XI
Director of Procurement
Xplore Inc.
Markham, ON
- Full-time
…business, and strong governance over all external spend. The Director, Procurement will lead that…
Added 2 hours ago
DC
Director, Indigenous Academic Initiatives
Douglas College
New Westminster, BC
- $103,701 to $138,268 CAD / year
- Full-time
…Marketing & Communications and Human Resources) on College-wide program and event planning, delivery, and evaluation related to Indigenization (e.g., annual Memorial March, National Day for…
Added 2 hours ago
BE
Human Resources Coordinator
BC Energy Regulator
Fort St. John, BC
- Full-time
…accuracy as it provides significant support to the planning and delivery of human resources activities including compensation, learning and development, engagement, recruitment, employee…

Optima Living

Clinical Lead

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About Optima Living
Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.

Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 6,000 residents.

Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.

Position Summary
Reporting to the Director of Care, and working as part of an interdisciplinary team, the Clinical Lead is responsible for assessing, coordinating, supervising, administering, and evaluating resident care and services and work closely with team members to provide high quality care and services to residents.
In the absence of the Director of Care, the Clinical Lead assumes all Director of Care’s duties and responsibilities to ensure the safe and efficient operation of the community. (Applicable for communities without an Assistant Director of Care).

All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person-centered care by respecting the uniqueness, dignity, and self-determination of residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

Responsibilities

Provides leadership and guidance particularly during complex or unexpected situations.
Supports the daily operation of the team through coordination of work routines.
Understands and supports positive team member–employer relationships to ensure effective operations and teamwork.
Assigns tasks based on resident healthcare records, ensuring services provided are in accordance with the services contracted.
Conducts and attends team meetings; serves on committees as applicable.
Ensures that care programs are delivered in accordance with the nursing philosophy, goals, and standards of care while complying to all governing regulations.
Provides initial and ongoing physical and psychological assessment of residents, reporting any relevant changes to the Director of Care or designate.
Supports the completion of all resident health care records documentation and follow up.
Ensures that all services provided are tracked and updated in resident healthcare records
Oversees the medication management for residents.
Ensures that residents are supported with appropriate Lifestyle Package and extra services, balancing their needs and their means in consultation with the Director of Care or designate,
Ensures supplies are ordered and inventory is managed according to set guidelines.
Ensures all resident suites are inspected and prepared to meet move-in standards prior to resident arrival.
Ensures effective communication systems are in place for residents, families and team members.
Provides compassionate and timely support to residents and families by actively listening, addressing concerns and resolving inquiries with empathy and respect.
Coordinates with other team leads within the community to ensure that goals and planned changes are monitored and reviewed.
Assists with soliciting regular resident and family feedback from surveys and other means.
Ensures resident care and safety by identifying areas of risk and recognizes situations in need of improvement.
Handles resident and family complaints by investigating concerns, reporting findings, and recommending resolutions to the Director of Care or designate.
Completes organizational audits and reviews results with the Director of Care or designate on quality improvements.
Supports the Director of Care or designate in reviewing key performance indicators, quality reports and inspection reports for the development of quality improvement action plans.
Facilitates effective teamwork between care providers, physicians, other health professionals, volunteers and families.
Provides input on performance evaluations and improvement strategies to the Director of Care or designate.
Ensures team members maintain current knowledge and compliance with organizational policies and procedures.
Supports the onboarding and orientation of new team members.
Ensures full team participation in the continuing education program.
Resolves conflicts and takes appropriate corrective action as required.
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
Identifies maintenance issues and reports them following established maintenance procedures.
Responds promptly during emergency codes in alignment with organizational standards and protocols.
Contributes to quality improvement initiatives by sharing ideas and providing feedback.
Demonstrates knowledge of and compliance with Occupational Health and Safety regulations.
Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations.
Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation.
Completes orientation upon hire and annual mandatory education as assigned.
Respects and upholds the Resident Bill of Rights and the Assisted Living Rights of Residents.
Performs other duties as required to support operational needs.

Qualifications & Experience

Graduate from an approved school of nursing.
Maintains a current license to practice from the AB College of Registered Nurses (CRNA) & College of LPNs and HCAs of Alberta (CLHA)
Minimum one (1) year recent nursing experience in a senior residential care setting is required.
Maintains an active CPR and First Aid certification.
Demonstrates the qualities and skills to act as a role model and leader to Nurses, Care Aides and other team members.
Demonstrates a therapeutic approach to the delivery of care.
Proven ability to work collaboratively as part of an interdisciplinary team.
Communicates in an approachable and respectful manner with the temperament to deal tactfully and cooperatively in all interactions.
Strong written communication skills with the ability to present professional documents with clarity.
Demonstrates the ability to effectively organize, prioritize and problem solve. 
Ability to work independently and in cooperation with others.
Ability to manage and resolve difficult and challenging situations effectively and respectfully.
Physical and mental ability to carry out the duties of the position including adherence to provincial health legislation.
Ability to safely operate equipment according to established protocols.
Computer literacy skills required.
Flexibility to work a variety of shifts.

Conditions of Employment

Clear Police Information Check
Clear Vulnerable Sector Check
Successful completion of all mandatory Provincial Health Requirements
Active CPR and First Aid Certification

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More about this job

Responsibilities

The Clinical Lead is responsible for assessing, coordinating, and supervising resident care while ensuring the safe and efficient operation of the community. They provide leadership to the interdisciplinary team and ensure all care programs comply with organizational policies and governing regulations.

Requirements

Candidates must be graduates of an approved nursing school with a current license to practice in Alberta. A minimum of one year of recent nursing experience in a senior residential care setting is required, along with active CPR and First Aid certification.

Skills

Nursing leadership
Resident care assessment
Medication management
Interdisciplinary team coordination
Clinical documentation
Quality improvement
Conflict resolution
Staff supervision
Regulatory compliance
Emergency response
Infection control
Performance evaluation
Onboarding
Problem solving
Communication
Computer literacy

Visa sponsorship

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Keywords

Clinical Lead
Nursing
Senior Living
Resident Care
CRNA
CLHA
Medication Management
Quality Improvement
Healthcare Records
Infection Control
Occupational Health and Safety
Leadership
Interdisciplinary Team
Person-centered Care
Compliance
Audits
Performance Management
Emergency Protocols
Documentation
Clinical Assessment

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