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Added 38 mins ago
SS
Production Scheduler and Logistics Coordinator
Samuel, Son & Co.
Cambridge, ON
- Full-time
…customer releases, agreed inventory levels, equipment capability, quality requirements, and delivery…
Added 1 hour ago
CE
Proposals and Bids Coordinator
Carmichael Engineering Ltd.
Calgary, AB · Edmonton, AB · Richmond, BC · Halifax, NS · Mississauga, ON · Ottawa, ON · Montreal, QC
- Full-time
The Proposals and Bids Coordinator plays a key role in supporting and managing the proposal and bidding process for projects across all Carmichael Engineering branches. This hybrid position…
Added 1 hour ago
BC
MEP Assistant Project Manager
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
Execute the project quality control plan from the corporate MEP Quality Management Plan and ensure deficiencies are addressed and documented
Added 1 hour ago
BC
Project Coordinator - Industrial West
Bird Construction
Edmonton, AB
- Full-time
Project Coordinator - Industrial WestThe Project Coordinator - Industrial West is responsible for supporting the successful planning, execution, and closeout of fabrication projects. This…
Added 1 hour ago
Hub Coordinator
HelloFresh
Toronto, ON
Reporting directly to the Hub Manager, the Hub Coordinator will participate in scheduling on road delivery operations and providing front-line leadership. You will help execute the…
Added 1 hour ago
D
Operations Supervisor - Event Facilities Services
Dexterra
Halifax, NS
- Full-time
…operational areas. You will work closely with the Event Services Coordinator, Site Director, and venue operations teams to ensure the facility remains clean, safe, and…
Added 2 hours ago
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Operations Analyst III
TD
Mississauga, ON
- Full-time
Act as conduit/coordinator/facilitator bringing in appropriate partners/expertise on key initiatives
Added 2 hours ago
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Project Coordinator - Infrastructure
Graham
Toronto, ON
- Full-time
Graham is actively recruiting for a Project Coordinator to support the Infrastructure Division. Reporting to the Project Manager, this role is integral to coordinating, scheduling, quantity…
Added 2 hours ago
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Project Coordinator - Infrastructure
Graham
Toronto, ON
- Full-time
Graham is actively recruiting for a Project Coordinator to support the Infrastructure Division. Reporting to the Project Manager, this role is integral to coordinating, scheduling, quantity…
Added 2 hours ago
Inventory Control Coordinator
Supply Chain
AB
…celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and…
Added 2 hours ago
HH
Quality Control Coordinator
Highbridge Human Capital
Logan Lake, BC
- Full-time
NHWELMEN Construction is seeking a detail-oriented and proactive Quality Control Coordinator to oversee quality assurance and quality control activities on construction projects. The QC…
Added 2 hours ago
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Quality Control Technician III
Seaspan
Victoria, BC
- Full-time
Solid understanding of quality control and inspection procedures
Added 2 hours ago
HH
Quality Control Coordinator
Highbridge Human Capital
Logan Lake, BC
- Full-time
NHWELMEN Construction is seeking a detail-oriented and proactive Quality Control Coordinator to oversee quality assurance and quality control activities on construction projects. The QC…
Added 2 hours ago
AA
Safety/Learning from Incidents (LFI) Coordinator – Fixed-Term Contract - Fly In Fly Out
Anglo American / De Beers Group
NT · Gahcho Kué Mine, NORTHWEST TERRITORIES
- Full-time
You are also passionate about quality work and know that good communication does not just happen – a great deal of care is taken to ensure accuracy, consistency and timeliness.
Added 3 hours ago
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Project Field Coordinator, Mine
Nutrien
Vanscoy, SK
- Full-time
Reporting to the Mine Maintenance Engineering & Capital Projects Senior Supervisor, the Project Field Coordinator is responsible for the coordination and safe execution of field…
Added 3 hours ago
OL
Recreation Manager
Optima Living
Surrey, BC
- $74,000 CAD / year
- Full-time
…recreation programs that support resident wellness, engagement, and quality of life. This role develops diverse programming based on resident interests and functional needs and fosters a…
Added 3 hours ago
OL
Hospitality Manager
Optima Living
Surrey, BC
- $62,500 CAD / year
- Full-time
Monitors food quality, presentation, and portion control.
Added 3 hours ago
K
Packaging Supervisor (12-month contract)
Kenvue
Guelph, ON
- Full-time
Provide clear day-to-day direction to packaging operators, technicians and the documentation coordinator; plan work and review work quality and quantity.
Added 3 hours ago
IP
Quality Systems Coordinator
InterPro Pipe + Steel
Red Deer, AB
- Full-time
Provide coverage for key quality control activities.
Added 4 hours ago
Concierge - Casual
Optima Living
AB · Red Deer County, AB
Supports the Community Relations Coordinator in scheduling and providing tours of the community as applicable.
Added 4 hours ago
K
Facilities Compliance Coordinator
Kenvue
Guelph, ON
- Full-time
We are seeking a Facilities Coordinator to support the execution of Facilities department activities, ensuring compliance with safety, quality, and GMP requirements. This role is…
Added 4 hours ago
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Business Coordinator for Vice Chair
CIBC
Toronto, ON
- Full-time
…fast-paced, dynamic environment while ensuring processes and control standards are met. The ideal candidate is calm under pressure, exceptionally organized, comfortable working with senior…
Added 4 hours ago
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Quality Systems Coordinator
Winpak
Winnipeg, MB
- Full-time
Winpak is seeking a Quality Systems Coordinator to join our Quality & Food Safety team based in Winnipeg to support the effective implementation, maintenance, and continual improvement of…
Added 4 hours ago
OS
Quality Systems Coordinator
Orion Steel Group
Red Deer, AB
- Full-time
Provide coverage for key quality control activities.
Added 5 hours ago
NC
Instructional Design Support
NAV CANADA
Ottawa, ON
- Full-time
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project…

Optima Living

Concierge - Casual

AB, Canada
Red Deer County, AB, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

About Optima Living
Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.

Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 6,000 residents.

Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.

Position Summary 
Reporting to the General Manager or Administration Manager, the Concierge creates a warm, welcoming experience for residents, visitors, and team members, while supporting smooth day-to-day community operations. This role manages inquiries, assists with move-in coordination, administrative tasks, and provides customer service that reflects Optima’s hospitality-focused environment. 

All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person-centered care by respecting the uniqueness, dignity, and self-determination of residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

Responsibilities

Greets residents, visitors, and team members warmly and professionally, fostering a friendly and welcoming environment. 
Manages incoming calls and inquiries, directing visitors and contractors to appropriate individuals as needed. 
Ensures the visitor sign-in and sign-out process is properly followed. 
Manages and tracks the incoming and outgoing of courier packages for the community and residents (excluding medications). 
Supports meetings, event scheduling, equipment bookings and catering requests as needed. 
Assists with coordination of move ins and move outs as applicable. 
Assists with the coordination of resident appointments and arranging transportation as applicable. 
Supports the Community Relations Coordinator in scheduling and providing tours of the community as applicable. 
Reports any issues with the functioning of office equipment as needed. 
Participates in organizational initiatives and projects as needed. 
Assists with emergency procedures and safety protocols. 
Coordinates with the General Manager or designate to address issues related to restricted or denied home access. 
Performs administrative tasks such as filing, maintaining records, recording meeting minutes and completing reference check documentation as needed. 
Provides confidential administrative support to the leadership team as applicable. 
Ensures smooth information flow and timely communication across the community to support program and meeting goals as applicable. 
Supports in organizing team and leadership meetings, including preparing agendas, recording minutes, and distributing documentation as applicable. 
Supports the General Manager in the incident and complaint reporting processes as applicable. 
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee. 
Identifies maintenance issues and reports them following established maintenance procedures. 
Responds promptly during emergency codes in alignment with organizational standards and protocols. 
Contributes to quality improvement initiatives by sharing ideas and providing feedback. 
Demonstrates knowledge of and compliance with Occupational Health and Safety regulations. 
Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations. 
Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation. 
Completes orientation upon hire and annual mandatory education as assigned. 
Supports new team members through their orientation process. 
Participates in team meetings and stays informed on relevant internal communications. 
Performs other duties as required to support operational needs.

Qualifications & Experience 

Minimum of one (1) year experience in an administrative or similar role. 
Completion of a recognized post-secondary program is an asset 
Experience in a residential care or mental health environment is an asset. 
Communicates in an approachable and respectful manner with the temperament to deal tactfully and cooperatively in all interactions. 
Strong written communication skills with the ability to present professional documents with clarity. 
Demonstrates the ability to effectively organize, prioritize and problem solve.  
Ability to work independently and in cooperation with others. 
Ability to manage and resolve difficult and challenging situations effectively and respectfully. 
Physical and mental ability to carry out the duties of the position including adherence to provincial health legislations. 
Ability to safely operate equipment according to established protocols. 
Computer literacy skills required. 
Flexibility to work a variety of shifts.

Conditions of Employment

Clear Police Information Check
Clear Vulnerable Sector Check
Successful completion of all mandatory Provincial Health Requirements

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More about this job

Responsibilities

The Concierge provides a welcoming environment for residents and visitors while managing daily administrative tasks and community operations. They assist with move-in coordination, event scheduling, and ensure compliance with safety and privacy protocols.

Requirements

Candidates must have at least one year of experience in an administrative or similar role and possess strong communication and organizational skills. Proficiency in computer use and the ability to work flexible shifts are required.

Skills

Customer service
Administrative support
Communication
Problem solving
Organization
Computer literacy
Conflict resolution
Record keeping
Event scheduling
Safety protocols
Infection control
Privacy compliance
Interpersonal skills
Time management

Visa sponsorship

Not detected in the job text

Keywords

Concierge
Administrative
Senior Living
Customer Service
Front Desk
Operations
Health and Safety
Infection Control
Privacy Legislation
Data Entry
Scheduling
Resident Care
Hospitality
Documentation
Incident Reporting
Office Equipment
Communication
Professionalism

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