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Added 11 mins ago
Coordinator of Discharge Planning PTC 2026-7020
Cambridge Memorial Hospital
Cambridge, ON
Other
Reporting to the Manager of Medicine, the Coordinator of Discharge Planning facilitates safe, efficient, and timely discharges within the in-patient Programs. This role focuses on…
Added 11 mins ago
Junior Recruiter & HR Assistant
BARTLE & GIBSON
Edmonton, AB
Full-time
Reporting directly to the Human Resources Manager, this dual‑function role supports both recruitment and HR administration. You will assist with sourcing and screening candidates,…
Added 11 mins ago
Project Coordinator Capital Development - Redevelopment
William Osler Health System
Brampton, ON
Full-time
Working within the Capital Development Department, the Project Coordinator will report through the AVP/Director, Capital Development.
Added 25 mins ago
Construction Coordinator - Capital Projects
Foresight Recruitment Group
Toronto, ON · Greater Toronto Area, Canada
$72,000 to $85,000 CAD / year
Full-time
…apartment communities, they are looking to add a Construction Coordinator to their Capital Projects team in the…
Added 25 mins ago
Administrative Technician – Absence Management NFSB2026-027-137
New Frontiers School Board / Commission scolaire New Frontiers
Châteauguay, QC
$27.78 to $37.08 CAD / hour
Internship
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Added 25 mins ago
Education Sales Coordinator, Americas
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Toronto, ON
Contract
The sales coordinator will provide essential support for the coordination and administration of education programs at designated Merrithew (Host and Licensed) Training Centers. This…
Added 25 mins ago
Education Sales Coordinator
Merrithew®
Toronto, ON
Full-time
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Added 26 mins ago
Operations Coordinator
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Seek improvements and innovations to optimize performance and productivity (typically, the coordinator acts as a participant in a lead project by the foreperson/senior foreperson).
Added 26 mins ago
Admissions Coordinator, College of Dentistry
University of Saskatchewan
Saskatoon, SK
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Added 55 mins ago
Director OHTN Cohort Study
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Full-time
…data engineer, biostatisticians, data analysts and a research…
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Supervisor of Emergency Management and Business Continuity
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Cambridge, ON
$107,360 to $130,932 CAD / year
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Act as an Community Emergency Management Coordinator (CEMC), ensuring compliance with applicable legislation, regulations, municipal by-laws and corporate standards related to Emergency…
Added 55 mins ago
IT Services Manager
Sym-Tech Dealer Services
Richmond Hill, ON
$85,000 to $100,000 CAD / year
Contract
…difference! We are currently recruiting for an IT Vendor & Support Coordinator to join our headquarters located in Thornhill,…
Added 56 mins ago
Referrals Service Coordinator
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$36,374 to $50,014.25 CAD / year
Full-time
Join Our Team as a Referrals Service Coordinator! Please note this is a 18-month contract.
Added 1 hour ago
Bilingual Education Programs Coordinator (12-Month Contract)
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Toronto, ON
Full-time
Position Title: Bilingual Education Programs Coordinator
Added 1 hour ago
Project Lead - Programming, Pilots and Evaluation
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…College offers rewarding employment opportunities in academics, administration, research, and more. We take pride in working alongside a dynamic team of student-focused educators, dedicated…
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Admissions Coordinator - Central Booking - Temporary full-time - 2026-17417 (2026-17417)
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Added 1 hour ago
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Added 1 hour ago
IT Coordinator / Scrum Master
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Within the Enterprise Solutions department, the IT Coordinator / Scrum Master supports multidisciplinary delivery teams in the planning, coordination, and continuous improvement of their…
Added 1 hour ago
Finance Intern
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Added 1 hour ago
Team Member Experience Coordinator
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Full-time
…caring to life. In this capacity, the Team Member Experience Coordinator plays a crucial role of the day-to-day administrative functions and processes at a Long Term Community. The role is…
Added 1 hour ago
Human Resources Coordinator
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HR Project Partners is pleased to accept resumes for the position of HR Coordinator on behalf of our client, Academy Canada. The HR Coordinator plays a key role in supporting the…
Added 1 hour ago
Office Administrative Assistant
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$22 to $25 CAD / hour
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As a Administrative Services Coordinator, you will provide front-line customer service, reception coverage, and administrative support for a Class A commercial office property. This role…
Added 1 hour ago
Peer Specialist, Substance Use
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Full-time
Reporting to the Clinical Coordinator, as a member of a Mental Health & Substance Use Services (MH&SUS) multidisciplinary team, the Peer Specialist identifies themselves as a person with…
Added 1 hour ago
Technical Support Specialist
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Added 2 hours ago
Registered Nurse - Inpatient Leukemia
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…dedicated Advance Practice Nurse Educators and Patient Care Coordinator shared within the Leukemia program to support nursing and the multidisciplinary team members. There are educational…

Optima Living

Concierge - Part Time

Calgary, AB, Canada

Job type: Part-time
Posting language: English
Posted: Sep 29, 2026

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Original job description

About Optima Living
Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.

Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 4,300 residents.

Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.

Position Summary 
Reporting to the General Manager or Administration Manager, the Concierge creates a warm, welcoming experience for residents, visitors, and team members, while supporting smooth day-to-day community operations. This role manages inquiries, assists with move-in coordination, administrative tasks, and provides customer service that reflects Optima’s hospitality-focused environment. 

All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person-centered care by respecting the uniqueness, dignity, and self-determination of residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

Responsibilities

Greets residents, visitors, and team members warmly and professionally, fostering a friendly and welcoming environment. 
Manages incoming calls and inquiries, directing visitors and contractors to appropriate individuals as needed. 
Ensures the visitor sign-in and sign-out process is properly followed. 
Manages and tracks the incoming and outgoing of courier packages for the community and residents (excluding medications). 
Supports meetings, event scheduling, equipment bookings and catering requests as needed. 
Assists with coordination of move ins and move outs as applicable. 
Assists with the coordination of resident appointments and arranging transportation as applicable. 
Supports the Community Relations Coordinator in scheduling and providing tours of the community as applicable. 
Reports any issues with the functioning of office equipment as needed. 
Participates in organizational initiatives and projects as needed. 
Assists with emergency procedures and safety protocols. 
Coordinates with the General Manager or designate to address issues related to restricted or denied home access. 
Performs administrative tasks such as filing, maintaining records, recording meeting minutes and completing reference check documentation as needed. 
Provides confidential administrative support to the leadership team as applicable. 
Ensures smooth information flow and timely communication across the community to support program and meeting goals as applicable. 
Supports in organizing team and leadership meetings, including preparing agendas, recording minutes, and distributing documentation as applicable. 
Supports the General Manager in the incident and complaint reporting processes as applicable. 
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee. 
Identifies maintenance issues and reports them following established maintenance procedures. 
Responds promptly during emergency codes in alignment with organizational standards and protocols. 
Contributes to quality improvement initiatives by sharing ideas and providing feedback. 
Demonstrates knowledge of and compliance with Occupational Health and Safety regulations. 
Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations. 
Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation. 
Completes orientation upon hire and annual mandatory education as assigned. 
Supports new team members through their orientation process. 
Participates in team meetings and stays informed on relevant internal communications. 
Performs other duties as required to support operational needs.

Qualifications & Experience 

Minimum of one (1) year experience in an administrative or similar role. 
Completion of a recognized post-secondary program is an asset 
Experience in a residential care or mental health environment is an asset. 
Communicates in an approachable and respectful manner with the temperament to deal tactfully and cooperatively in all interactions. 
Strong written communication skills with the ability to present professional documents with clarity. 
Demonstrates the ability to effectively organize, prioritize and problem solve.  
Ability to work independently and in cooperation with others. 
Ability to manage and resolve difficult and challenging situations effectively and respectfully. 
Physical and mental ability to carry out the duties of the position including adherence to provincial health legislations. 
Ability to safely operate equipment according to established protocols. 
Computer literacy skills required. 
Flexibility to work a variety of shifts.

Conditions of Employment

Clear Police Information Check
Clear Vulnerable Sector Check
Successful completion of all mandatory Provincial Health Requirements

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More about this job

Responsibilities

The Concierge provides a welcoming experience for residents and visitors while managing daily administrative tasks and community operations. They assist with move-in coordination, handle inquiries, and support the leadership team with various office duties.

Requirements

Candidates must have at least one year of experience in an administrative or similar role and possess strong communication and organizational skills. Proficiency in computer use and the ability to work flexible shifts are required, along with a clear police and vulnerable sector check.

Skills

Customer Service
Administrative Support
Communication
Problem Solving
Organization
Computer Literacy
Conflict Resolution
Record Keeping
Event Coordination
Safety Protocols
Confidentiality
Interpersonal Skills

Visa sponsorship

Not detected in the job text

Keywords

Concierge
Administrative
Senior Living
Customer Service
Front Desk
Operations
Resident Care
Hospitality
Office Equipment
Safety Protocols
Infection Control
Documentation
Scheduling
Communication
Confidentiality
Health and Safety
Community Relations
Transportation Coordination

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