Jobs in Canada

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Added 16 mins ago
(CAN) Consumables Associate
Walmart Canada
Drayton Valley, AB
Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 16 mins ago
(CAN) Consumables Associate
Walmart Canada
Guelph, ON
Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 16 mins ago
Consumables Associate
Walmart Canada
New Westminster, BC
Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 16 mins ago
Consumables Associate
Walmart Canada
New Westminster, BC
Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 17 mins ago
Retail Assistant Store Manager
Skechers
Winnipeg, MB
Part-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 17 mins ago
Retail Assistant Store Manager
Skechers
Winnipeg, MB
Full-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 48 mins ago
Unit Secretary, Cancer Care, PT (J0926-0731)
North York General Hospital
Toronto, ON
Part-time
Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager in a time sensitive manner
Added 1 hour ago
(CAN) Consumables Associate
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Contract
Resolves customer issues and refers concerns to management where appropriate.
Added 1 hour ago
Seasonal Operations Associate (Part-Time) - Square One Shopping Centre
ALO
Mississauga, ON
…personalized service, this role drives operational excellence, builds customer loyalty, and contributes to a high-performing team…
Added 2 hours ago
Senior Technical Program Manager
CNN
Ottawa, ON · Kanata, ON
Full-time
CNN is hiring a Senior Technical Program Manager to lead high-impact programs that span product, technology, design, and product operations. This is a deeply technical senior…
Added 2 hours ago
Account Executive, Business Sales - Kingston
OSL Retail Services
Kingston, ON
Full-time
Fulltime flexible work schedule; evening and some weekend work are required to maximize customer contact
Added 2 hours ago
Seasonal Operations Associate (Part-Time) - Yorkdale Shopping Centre
ALO
Toronto, ON
…personalized service, this role drives operational excellence, builds customer loyalty, and contributes to a high-performing team…
Added 2 hours ago
Part-Time Key Holder - Claire's Shoppers Mall Brandon
Claire's
Brandon, MB
$17 USD / hour
Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 2 hours ago
Account Consultant (Sales & Marketing) - Hamilton
OSL Retail Services
Hamilton, ON
Full-time
Fulltime flexible work schedule; evening and some weekend work are required to maximize customer contact
Added 2 hours ago
Toronto Eaton Centre Part-Time Manager
Claire's
Toronto, ON
$17 to $18 USD / hour
Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 2 hours ago
Resident Manager (Live-In)
Centurion Associates Inc
Victoria, BC
Full-time
…Ensure proactive timely resolution of co-worker or Resident concerns. Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Market, show and rent…
Added 2 hours ago
Security & Life Safety Manager
CBRE
Toronto, ON
Full-time
The Security & Life Safety Manager is responsible for the strategic leadership, operational oversight, and continuous enhancement of all security, emergency preparedness, and life safety…
Added 2 hours ago
Resident Manager (6 month contract)
Centurion Associates Inc
Kitchener, ON
Contract
…operation of the property. Report any building or apartment concerns or deficiencies promptly to the Senior Property…
Added 3 hours ago
Store Manager
Tailored Brands
London, ON
Full-time
As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational…
Added 3 hours ago
Housing & Hospitality Assistant
University of British Columbia
Kelowna, BC · UBCO | Nechako Residence (NCH)
$4,345 to $4,981 CAD / month
Part-time
Uses tact and discretion when resolving student and guest concerns. Assesses appropriate level of action to take on matters such as; customer service complaints, determining guest room…
Added 3 hours ago
Server, Asylum - Casino Vancouver
Lahal Management LP
Coquitlam, BC
$18.25 CAD / hour
Part-time
Under the guidance of the Supervisor or Outlet Manager, Food & Beverage, the Server plays a key role in delivering an exceptional guest experience within Asylum at Casino Vancouver. This…
Added 3 hours ago
Account Manager
clicknpark
Calgary, AB
Full-time
The Account Manager will act as the primary relationship owner for an assigned portfolio of clients. The goal is simple: retain our clients, deliver measurable value and create repeat…
Added 4 hours ago
Relationship Manager, Regional Markets - Grande Prairie
ATB
Grande Prairie, AB
Full-time
Reporting to the Director, the Relationship Manager (RM) works with a team of ATB Business associates and partners and is responsible for increasing and retaining business based on annual…
Added 4 hours ago
Operations Consultant - Full Time
sephora.com
Calgary, AB
$17 to $20 CAD / hour
Full-time
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 4 hours ago
Sales Associate
Staples Retail
Richmond, BC
Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.

Optima Living

Concierge - Part Time

Calgary, AB, Canada

Job type: Part-time
Posting language: English
Posted: Sep 29, 2026

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Original job description

About Optima Living
Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.

Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 4,300 residents.

Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.

Position Summary 
Reporting to the General Manager or Administration Manager, the Concierge creates a warm, welcoming experience for residents, visitors, and team members, while supporting smooth day-to-day community operations. This role manages inquiries, assists with move-in coordination, administrative tasks, and provides customer service that reflects Optima’s hospitality-focused environment. 

All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person-centered care by respecting the uniqueness, dignity, and self-determination of residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

Responsibilities

Greets residents, visitors, and team members warmly and professionally, fostering a friendly and welcoming environment. 
Manages incoming calls and inquiries, directing visitors and contractors to appropriate individuals as needed. 
Ensures the visitor sign-in and sign-out process is properly followed. 
Manages and tracks the incoming and outgoing of courier packages for the community and residents (excluding medications). 
Supports meetings, event scheduling, equipment bookings and catering requests as needed. 
Assists with coordination of move ins and move outs as applicable. 
Assists with the coordination of resident appointments and arranging transportation as applicable. 
Supports the Community Relations Coordinator in scheduling and providing tours of the community as applicable. 
Reports any issues with the functioning of office equipment as needed. 
Participates in organizational initiatives and projects as needed. 
Assists with emergency procedures and safety protocols. 
Coordinates with the General Manager or designate to address issues related to restricted or denied home access. 
Performs administrative tasks such as filing, maintaining records, recording meeting minutes and completing reference check documentation as needed. 
Provides confidential administrative support to the leadership team as applicable. 
Ensures smooth information flow and timely communication across the community to support program and meeting goals as applicable. 
Supports in organizing team and leadership meetings, including preparing agendas, recording minutes, and distributing documentation as applicable. 
Supports the General Manager in the incident and complaint reporting processes as applicable. 
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee. 
Identifies maintenance issues and reports them following established maintenance procedures. 
Responds promptly during emergency codes in alignment with organizational standards and protocols. 
Contributes to quality improvement initiatives by sharing ideas and providing feedback. 
Demonstrates knowledge of and compliance with Occupational Health and Safety regulations. 
Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations. 
Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation. 
Completes orientation upon hire and annual mandatory education as assigned. 
Supports new team members through their orientation process. 
Participates in team meetings and stays informed on relevant internal communications. 
Performs other duties as required to support operational needs.

Qualifications & Experience 

Minimum of one (1) year experience in an administrative or similar role. 
Completion of a recognized post-secondary program is an asset 
Experience in a residential care or mental health environment is an asset. 
Communicates in an approachable and respectful manner with the temperament to deal tactfully and cooperatively in all interactions. 
Strong written communication skills with the ability to present professional documents with clarity. 
Demonstrates the ability to effectively organize, prioritize and problem solve.  
Ability to work independently and in cooperation with others. 
Ability to manage and resolve difficult and challenging situations effectively and respectfully. 
Physical and mental ability to carry out the duties of the position including adherence to provincial health legislations. 
Ability to safely operate equipment according to established protocols. 
Computer literacy skills required. 
Flexibility to work a variety of shifts.

Conditions of Employment

Clear Police Information Check
Clear Vulnerable Sector Check
Successful completion of all mandatory Provincial Health Requirements

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More about this job

Responsibilities

The Concierge provides a welcoming experience for residents and visitors while managing daily administrative tasks and community operations. They assist with move-in coordination, handle inquiries, and support the leadership team with various office duties.

Requirements

Candidates must have at least one year of experience in an administrative or similar role and possess strong communication and organizational skills. Proficiency in computer use and the ability to work flexible shifts are required, along with a clear police and vulnerable sector check.

Skills

Customer Service
Administrative Support
Communication
Problem Solving
Organization
Computer Literacy
Conflict Resolution
Record Keeping
Event Coordination
Safety Protocols
Confidentiality
Interpersonal Skills

Visa sponsorship

Not detected in the job text

Keywords

Concierge
Administrative
Senior Living
Customer Service
Front Desk
Operations
Resident Care
Hospitality
Office Equipment
Safety Protocols
Infection Control
Documentation
Scheduling
Communication
Confidentiality
Health and Safety
Community Relations
Transportation Coordination

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