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Added 1 hour ago
Cardiology Technologist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Temporary
Rockyview General Hospital (RGH) is Calgary’s second-largest tertiary care site. Located in the city’s Southwest, it provides acute, outpatient, critical care, surgical, medical, neonatal…
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Canadian Association of Medical Radiation Technologists (CAMRT) membership recommended.
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Canadian Association of Medical Radiation Technologists (CAMRT) membership recommended.
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Canadian Association of Medical Radiation Technologists (CAMRT) membership recommended.
Added 2 hours ago
Coordinator, Region Office Operations, Kelowna, BC
IG Wealth Management
BC · British Columbia, Canada
Full-time
POSITION SUMMARY: The Coordinator, Region Office Operations serves as the primary point of contact, delivering services to both internal and external clients of IG Wealth Management. This…
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Canadian Association of Medical Radiation Technologists (CAMRT) membership recommended.
Added 2 hours ago
Front of House - Service Co-ordinator
Northland Properties
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…service and quality standards. You will be reporting to the General Manager. Our goal is to provide total guest…
Added 3 hours ago
General Manager - The Sutton Place Hotel, Revelstoke Mountain Resort
Northland Properties
Revelstoke, BC
Job Title: General Manager, The Sutton Place Hotel, Revelstoke Mountain Resort
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FOH Management - Assistant General Manager
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Working with the General Manager, some of your responsibilities will include:
Added 4 hours ago
Regional Sourcing Manager (Electronics Lane)
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Full-time
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FT - Residence Support Worker (Vancouver Apartments)
Connective
Vancouver, BC
Full-time
Under the general guidance of the Residence Manager, assumes a primary or key worker role with assigned resident(s)
Added 6 hours ago
Cook /Kitchen Supervisor (Full-Time)
Cape Breton Job Board
NS · Membertou, NS
Full-time
Any other related duties as required by the General Manager.
Added 6 hours ago
HVAC O&M Controls Technician
Johnson Controls
Toronto, ON · Richmond Hill, ON
Full-time
Under minimal supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems).…
Added 6 hours ago
Casual Mental Health Worker (Spiritwood Homes)
Connective
Maple Ridge, BC
Under the general guidance of the Program Manager assumes a primary or key worker role with assigned service user(s) through providing supervision of clients, recreational activities,…
Added 7 hours ago
Material Flow Specialist
Eaton Corporation
Airdrie, AB
Full-time
…fully integrated manufacturing plant that has been serving Canadian businesses for over 44 years. Currently, it produces a range of electrical products, for both national and global…
Added 7 hours ago
Chef Manager
Dexterra Group
Mississauga, ON
Contract
Under the general supervision of the District Manager, the Chef Manager is tasked with ensuring the culinary excellence of the location. This includes the planning, preparing, and/or…
Added 7 hours ago
Client Relationship Manager, Commercial Agriculture Banking - Lethbridge
Scotiabank
AB · Lethbridge, AB
Client Relationship Manager, Commercial Agriculture Banking - Lethbridge, Alberta
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Superintendent
Bird Construction
Edmonton, AB
Full-time
…the construction site on an assigned project, executing field operations safely and in a manner consistent with company…
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Banquets - Events Manager
Northland Properties
Halifax, NS · St. John's, NL · Dartmouth, NS
As an Event Manager you will have the opportunity to develop and mentor your own team, uphold standards for your department and have a direct impact on the success of the location. You will…
Added 8 hours ago
Concierge - Part Time
Optima Living
Kamloops, BC
Part-time
Reporting to the General Manager or Administration Manager, the Concierge creates a warm, welcoming experience for residents, visitors, and team members, while supporting smooth day-to-day…
Added 8 hours ago
Service Writer
Transx Ltd
Calgary, AB
Full-time
Reporting to the Shop Manager, the Service Writer's role is to act as a liaison between Maintenance and all TransX customers including the Procurement divisions within Transx. In…
Added 9 hours ago
Retail Sales Associate
Canna Cabana
Toronto, ON · Queen Street E, Toronto, ON
$17.6 to $18.5 CAD / hour
Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 9 hours ago
Manager Finance and Accounting
Suncorp Valuations
Saskatoon, SK
- Oversee day-to day accounting operations, including the general ledger, accounts payable, accounts receivable, payroll, reconciliations, and financial reporting.
Added 9 hours ago
Guest Services Associate / Night Auditor
MasterBUILT Hotels Ltd.
Weyburn No. 67, SK · Weyburn, Saskatchewan
Full-time
…making it one of the most dynamic new brands to ever enter the Canadian…
Added 9 hours ago
Assistant General Manager
MasterBUILT Hotels Ltd.
Lloydminster, SK
Full-time
The Assistant General Manager will anticipate the needs and exceed the expectations of guests as well as their employees by achieving profitability and customer service goals all while…

Optima Living

Concierge - Part Time

Kamloops, BC, Canada

Job type: Part-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

About Optima Living
Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.

Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 4,300 residents.

Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.

Position Summary 
Reporting to the General Manager or Administration Manager, the Concierge creates a warm, welcoming experience for residents, visitors, and team members, while supporting smooth day-to-day community operations. This role manages inquiries, assists with move-in coordination, administrative tasks, and provides customer service that reflects Optima’s hospitality-focused environment. 

All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person-centered care by respecting the uniqueness, dignity, and self-determination of residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

Responsibilities

Greets residents, visitors, and team members warmly and professionally, fostering a friendly and welcoming environment. 
Manages incoming calls and inquiries, directing visitors and contractors to appropriate individuals as needed. 
Ensures the visitor sign-in and sign-out process is properly followed. 
Manages and tracks the incoming and outgoing of courier packages for the community and residents (excluding medications). 
Supports meetings, event scheduling, equipment bookings and catering requests as needed. 
Assists with coordination of move ins and move outs as applicable. 
Assists with the coordination of resident appointments and arranging transportation as applicable. 
Supports the Community Relations Coordinator in scheduling and providing tours of the community as applicable. 
Reports any issues with the functioning of office equipment as needed. 
Participates in organizational initiatives and projects as needed. 
Assists with emergency procedures and safety protocols. 
Coordinates with the General Manager or designate to address issues related to restricted or denied home access. 
Performs administrative tasks such as filing, maintaining records, recording meeting minutes and completing reference check documentation as needed. 
Provides confidential administrative support to the leadership team as applicable. 
Ensures smooth information flow and timely communication across the community to support program and meeting goals as applicable. 
Supports in organizing team and leadership meetings, including preparing agendas, recording minutes, and distributing documentation as applicable. 
Supports the General Manager in the incident and complaint reporting processes as applicable. 
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee. 
Identifies maintenance issues and reports them following established maintenance procedures. 
Responds promptly during emergency codes in alignment with organizational standards and protocols. 
Contributes to quality improvement initiatives by sharing ideas and providing feedback. 
Demonstrates knowledge of and compliance with Occupational Health and Safety regulations. 
Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations. 
Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation. 
Completes orientation upon hire and annual mandatory education as assigned. 
Supports new team members through their orientation process. 
Respects and upholds the Resident Bill of Rights and the Assisted Living Rights of Residents. 
Participates in team meetings and stays informed on relevant internal communications. 
Performs other duties as required to support operational needs.

Qualifications & Experience 

Minimum of one (1) year experience in an administrative or similar role. 
Completion of a recognized post-secondary program is an asset 
Experience in a residential care or mental health environment is an asset. 
Communicates in an approachable and respectful manner with the temperament to deal tactfully and cooperatively in all interactions. 
Strong written communication skills with the ability to present professional documents with clarity. 
Demonstrates the ability to effectively organize, prioritize and problem solve.  
Ability to work independently and in cooperation with others. 
Ability to manage and resolve difficult and challenging situations effectively and respectfully. 
Physical and mental ability to carry out the duties of the position including adherence to provincial health legislations. 
Ability to safely operate equipment according to established protocols. 
Computer literacy skills required. 
Flexibility to work a variety of shifts.

Conditions of Employment

Clear Police Information Check
Clear Vulnerable Sector Check
Successful completion of all mandatory Provincial Health Requirements

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More about this job

Responsibilities

The Concierge provides a welcoming experience for residents and visitors while managing daily administrative tasks and community operations. They assist with move-in coordination, handle inquiries, and support the leadership team with documentation and scheduling.

Requirements

Candidates must have at least one year of experience in an administrative or similar role and possess strong organizational and communication skills. Proficiency in computer use and the ability to work flexible shifts are required, with experience in residential care considered an asset.

Skills

Customer Service
Administrative Support
Communication
Problem Solving
Organization
Computer Literacy
Record Keeping
Conflict Resolution
Time Management
Interpersonal Skills
Professionalism
Safety Protocols

Visa sponsorship

Not detected in the job text

Keywords

Concierge
Administrative
Senior Living
Customer Service
Front Desk
Resident Care
Office Support
Health and Safety
Infection Control
Privacy Legislation
Documentation
Scheduling
Communication
Problem Solving
Computer Literacy
Operations
Hospitality

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