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Added 6 mins ago
A
Supervisor, Production Operations
Apotex
Toronto, ON · North York, ON
- $83,958 to $116,377 CAD / year
Provide leadership as a member of the Production leadership team, building and maintaining positive relationships with the key business partners within and outside of Production (e.g.…
Added 6 mins ago
HL
Superintendent- London (Live-In)
Homestead Land Holdings Limited
London, ON
- Full-time
As a Superintendent at Homestead, you will be responsible for the day-to-day upkeep and operation of the building, including maintaining clean and safe common areas, completing minor…
Added 6 mins ago
CF
Maintenance - (6 Month Contract) - CF Masonville
Cadillac Fairview
London, ON
- Full-time
To perform the maintenance and upkeep of the exterior and interior of the property to ensure tenants and customers are provided with a safe and healthy environment and the corporate image…
Added 6 mins ago
GC
Guest Service Associate, Part Time
Group Compass Ltee
Montreal, QC
- Part-time
The Support Associate is responsible for completing daily operational tasks across assigned floors or building locations.
Added 6 mins ago
LC
Lead Sales Associate | Full-Time | Kitchener
Linen Chest
Kitchener, ON
- Full-time
Have strong communication skills and enjoy building relationships with customers;
Added 6 mins ago
DD
Flight Controls Engineer
Dominion Dynamics
Canada
- Full-time
Lead the mechanical sizing, installation, monitoring & maintenance integration onto the airplane
Added 21 mins ago
B
Rental Technician Grande Prairie, AB
BearCom
Grande Prairie, AB
- Other
…branch, assisting with the fulfillment of radio rental orders by building code plugs, configuring/programming radios and systems, cleaning, organizing, storing, delivering, installing,…
Added 21 mins ago
Production Supervisor
Nucor Rebar Fabrication
Montreal, QC
Provide day-to-day leadership for the Production, Shipping, Maintenance, and Quality teams.
Added 21 mins ago
C
Indigenous Water Operator Apprentice
Civeo
Fort McMurray, AB
- Full-time
…apprenticeship opportunity designed to support indigenous talent in building a meaningful and rewarding career in Water & Wastewater…
Added 21 mins ago
VH
Maintenance Technician
Vantage Hotels
Valemount, BC · Best Western Plus Inn and Suites, Valemount, British Columbia
- Full-time
Perform plumbing, electrical, carpentry, painting, pool or spa maintenance, and HVAC support
Added 21 mins ago
VH
Maintenance Technician
Vantage Hotels
AB · Mountaineer Lodge, Lake Louise, Alberta
- Full-time
Maintenance Technician - Grow your career with Vantage Hotels!!
Added 21 mins ago
D
Mall Store Sales Associate (Sainte-Foy)
Dormez-vous
Quebec, QC · Sainte-Foy–Sillery–Cap-Rouge, QC
- Full-time
Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 30-year foundation of taking care of each other and our…
Added 21 mins ago
C
Manager, Fire Safety and Ground Operations, Facilities Management – Permanent Full-Time
CHEO
Ottawa, ON
- $58.74 to $69.12 CAD / hour
- Full-time
Reporting to the Director, Facilities Maintenance and Operations, the Manager, Fire Safety and Ground Operations, is responsible for the planning, coordination, and compliance of CHEO’s…
Added 21 mins ago
RB
Staff Accountant, Taxation
Root Bissonnette Walker LLP
Fonthill, ON
- Full-time
Assist with client account maintenance through CRA online portals
Added 36 mins ago
G
Agricultural Equipment Service Technician
Greatario
Woodstock, ON
- Full-time
Performing diagnostics, repairs, servicing, and preventative maintenance on OHS Feeding & Storage equipment, including storage systems and unloading machinery.
Added 36 mins ago
OO
Director - Banking Risk and Capital (Credit Risk) Division
Office of the Superintendent of Financial Institutions Canada
Toronto, ON
- Full-time
Due to weekly system maintenance, Workday will be unavailable for 3 hours every Friday from 11pm to Saturday 2am EST.
Added 36 mins ago
RS
Forklift Operator - Weekends
Ryder Supply Chain Solutions
Caledon, ON · CAN - Caledon ON
- Full-time
…management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can…
Added 36 mins ago
TS
Dishwasher/Kitchen Help
The Salvation Army Canada and Bermuda Territory
London, ON
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 36 mins ago
TS
Weekday PT Evening Dishwasher
The Salvation Army Canada and Bermuda Territory
London, ON
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 36 mins ago
BE
Preventative Maintenance Technician Level 1
Battlefield Equipment Rentals
Trenton, ON
- Full-time
Position: Preventative Maintenance Technician Level 1
Added 36 mins ago
C
Senior Branch Administrator, Wood Gundy-Bilingual
CIBC
Laval, QC · Montreal, QC
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 36 mins ago
C
Branch Administrator, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 50 mins ago
AA
Store Driver
Advance Auto Parts
Truro, NS
- Full-time
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
Added 50 mins ago
R
Manager, Financial Accounting & Reporting
Roofmart
Brampton, ON · Roofmart Shared Services
- Full-time
Roofmart, Canada’s National distributor for Exterior Building Supply for Roofing, Siding, Metal and Building Envelope. With over 50 Roofmart locations across Canada, we are strategically…
Added 51 mins ago
DI
Senior Manager, Digital Experience and Growth
Definity Insurance Company
Toronto, ON
- Full-time
…channels. You will lead web publishing operations, website maintenance, conversion rate optimization (CRO), and high-performance paid media to accelerate business growth, maintain digital…

Optima Living

Housekeeping Manager

Sherwood Park, AB, Canada

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Job details

Posting language: English
Posted: Oct 9, 2026

Original job description

About Optima Living

Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.

Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 6,000 residents.

Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.

Position Summary
Reporting to the General Manager, the Housekeeping Manager oversees the daily housekeeping operations to ensure residents live in a safe, clean, and welcoming environment. This role maintains inventory and safety practices, ensures compliance with regulatory standards, and supports continuous improvement in service delivery and resident satisfaction.

All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person-centered care by respecting the uniqueness, dignity, and self-determination of residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

Responsibilities
Leadership and Team Oversight

Provides leadership, support, guidance and mentorship to the housekeeping team.
Provides oversight and direction to the housekeeping team through coordination of work routines.
Ensures team members comply with all relevant Occupational Health and Safety regulations.
Conducts and attends team meetings; serves on committees as applicable.
Communicates with teams across the community to coordinate cleaning services for events, move ins and move outs and special projects.
Works on the floors with team to ensure daily, weekly and monthly tasks are completed

Core Deliverables

Leads the development, implementation, evaluation, and revisions of dining room and housekeeping related goals, objectives, and outcomes.
Ensures complete and accurate SDS manuals are readily available, and that appropriate safety labeling and signage is throughout the building.
Develops guidelines and protocols for the safe use and deployment of housekeeping and laundry equipment and chemicals.
Ensures preferred vendor equipment is operational and effectively sanitizes and dispenses chemicals.
Works collaboratively with the maintenance teams to ensure housekeeping and laundry equipment remain in good working order.
Monitors and maintains inventory of cleaning and laundry supplies ensuring cost-effective usage and timely ordering.
Oversees resident laundry and light housekeeping services, ensuring proper care and labeling of clothing and personal belongings.

Optima Community Engagement

Ensures communication with residents, families and team members is managed effectively, with empathy and responsiveness.
Collaborates with other team leads within the community to ensure that goals and planned changes are monitored and reviewed.
Solicits regular resident and family feedback from surveys and other means.

Budget and Financial

Participates in the operational, budgetary, and capital planning processes.
Forecasts budget requirements as well as monitors and approves expenditures.

Quality Assurance

Performs and evaluates organizational audits and key performance indicators and shares the results for quality improvements.
Investigates and documents incidents and complaints, ensuring prompt corrective actions.
Manages risks, communicates problems and finds solutions for quality improvements and risk mitigations.
Reviews external quality and inspection reports in collaboration with the General Manager.
Maintains accurate records by ensuring necessary documentation and reporting systems are in place.

Operational and Administrative Systems

Liaises with external governing and regulatory groups as necessary.
Determines and maintains appropriate staffing levels (as per CBA if applicable) and interviews and hires qualified personnel in consultation with the General Manager.
Oversees the onboarding and orientation of the team.
Manages performance evaluations and improvement strategies as applicable.
Ensures team members participation in the annual continuing education program as applicable.
Resolves conflicts and takes appropriate corrective action as needed.
Supports the Community Relations Coordinator in providing tours of the community as needed.

General

Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
Identifies maintenance issues and reports them following established maintenance procedures.
Responds promptly during emergency codes in alignment with organizational standards and protocols.
Contributes to quality improvement initiatives by sharing ideas and providing feedback.
Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations.
Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation.
Completes orientation upon hire and annual mandatory education as assigned.
Supports new team members through their orientation process.
Respects and upholds the Resident Bill of Rights and the Assisted Living Rights of Residents (for BC only).
Performs other duties as required to support operational needs.

Qualifications & Experience

Minimum of one (1) year experience in housekeeping or janitorial services.
Experience in a residential care or mental health environment is an asset.
CPR and First Aid certification is an asset.
Knowledge of Labour and Employment Standards, including union and collective agreements, is an asset.
Energetic and supportive leader who drives team engagement and morale while consistently leading by example.
Communicates in an approachable and respectful manner with the temperament to deal tactfully and cooperatively in all interactions.
Strong organizational, planning, and problem-solving skills, with the ability to manage priorities effectively.
Strong written communication skills with the ability to present professional documents with clarity.
Experienced in crisis intervention.
Ability to manage and resolve difficult and challenging situations effectively and respectfully.
Physical and mental ability to carry out the duties of the position including adherence to provincial health legislations.
Ability to operate all equipment safely following approved practices and protocols.
Computer literacy skills required.
Flexibility to work a variety of shifts.

Conditions of Employment

Clear Police Information Check
Clear Vulnerable Sector Check
Successful completion of all mandatory Provincial Health Requirements

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More about this job

Responsibilities

The Housekeeping Manager oversees daily housekeeping operations to ensure a safe, clean, and welcoming environment for residents. They provide leadership to the housekeeping team, manage budgets, and ensure compliance with regulatory standards and safety protocols.

Requirements

Candidates must have at least one year of experience in housekeeping or janitorial services. Strong organizational, leadership, and communication skills are required, along with the ability to work a flexible schedule.

Skills

Housekeeping management
Team leadership
Inventory management
Occupational health and safety
Budgeting
Quality assurance
Staff training
Crisis intervention
Conflict resolution
Regulatory compliance
Communication
Problem-solving
Computer literacy
Infection control

Visa sponsorship

Not detected in the job text

Keywords

Housekeeping
Janitorial services
Senior living
Assisted living
Long-term care
Occupational Health and Safety
SDS manuals
Inventory control
Budgeting
Quality assurance
Performance management
Infection control
Staff onboarding
Crisis intervention
Regulatory compliance
Team leadership
Facility maintenance

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