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Added 56 mins ago
General Manager
West Coast Seniors Housing Management Limited Partnership
Coquitlam, BC
$105,000 to $115,000 CAD / year
Full-time
each other with respect and dignity. We invest in the growth and development of
Added 1 hour ago
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Full-time
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RI-MUHC | Research Institute of the MUHC | #rimuhc
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Full-time
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Optima Living

Labour Relations Consultant

Edmonton, AB, Canada

Posting language: English
Posted: Sep 29, 2026

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Original job description

About Optima Living

Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.

Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 6,000 residents.

Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.

Position Summary
The Labour Relations Consultant plays a strategic and operational role in supporting Optima Living’s growing unionized workforce across Alberta and British Columbia. Acting as a trusted advisor to operational leaders, Human Resources, and senior leadership, this role provides expert guidance on collective agreement administration, grievance management, investigations, discipline, accommodation, bargaining support, and labour relations best practices.
Reporting directly to the Director, Labour Relations, this position is instrumental in strengthening Optima Living’s internal labour relations capacity and supporting consistent, proactive labour relations practices across unionized communities. The successful candidate will partner closely with operational leaders to provide practical, business-focused solutions while fostering respectful and productive union-management relationships.

Key Responsibilities
Labour Relations Advisory

Provide day-to-day labour relations guidance and support to operational leaders, Human Resources, and community leadership teams.
Interpret collective agreements and provide practical recommendations regarding compliance, operational risk, and employee relations matters.
Advise leaders on progressive discipline, attendance management, accommodations, investigations, and return-to-work processes within unionized environments.
Support leaders in managing complex employee and labour relations situations with professionalism and consistency.

Grievance and Dispute Management

Manage the grievance process from initial assessment through resolution, including grievance meetings, responses, settlements, and arbitration preparation.
Partner with leaders and legal counsel to gather documentation, assess risk, prepare evidence, and support hearing readiness.
Maintain accurate grievance tracking, timelines, and labour relations documentation.
Identify trends and opportunities for proactive issue prevention and operational improvement.

Collective Bargaining Support

Support collective bargaining preparation, including proposal development, costing, research, bargaining strategies, and mandate preparation.
Participate as an employer representative during bargaining and labour-management meetings as required.
Draft Letters of Understanding, settlement agreements, and labour relations correspondence.
Maintain bargaining history, precedent tracking, and collective agreement records.

Operational Partnership and Coaching

Build strong working relationships with community leaders and support operational decision-making through a labour relations lens.
Deliver coaching and education to leaders on collective agreement interpretation, documentation standards, investigations, respectful workplace practices, and grievance prevention.
Support onboarding and transition activities for newly unionized communities.
Promote consistent labour relations practices aligned with Optima Living’s values and operational objectives.

Compliance and Continuous Improvement

Monitor developments in labour legislation, arbitration decisions, and labour relations trends across Alberta and British Columbia.
Recommend process improvements and best practices to strengthen organizational labour relations capabilities.
Support the development of labour relations tools, templates, trackers, and reporting mechanisms.
Ensure confidentiality and professionalism in all labour relations matters.

Qualifications and Experience

Minimum 3–7 years of progressive labour relations experience in a unionized environment.
Demonstrated experience supporting collective bargaining, grievance management, and collective agreement administration.
Experience in healthcare, seniors living, continuing care, or multi-site operations is considered a strong asset.
Post-secondary education in Human Resources, Labour Relations, Industrial Relations, Business, Law, or a related field.
CPHR designation, or progress toward designation, is considered an asset.
Strong understanding of employment legislation, labour relations principles, human rights, accommodation, and progressive discipline practices.
Excellent interpersonal, communication, negotiation, and conflict resolution skills.
Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Ability to travel regularly to communities across Alberta and British Columbia.
Skills and Competencies
Strategic thinking and sound judgment
Relationship building and stakeholder management
Conflict resolution and negotiation
Confidentiality and professionalism
Strong written communication and documentation skills
Analytical and problem-solving abilities
Leadership coaching and operational support
Ability to work independently while collaborating across teams

Conditions of Employment:

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More about this job

Responsibilities

The Labour Relations Consultant provides strategic and operational guidance on collective agreement administration, grievance management, and collective bargaining across unionized communities. They partner with operational leaders to ensure consistent labour relations practices, conduct investigations, and support complex employee relations matters.

Requirements

Candidates must have 3–7 years of progressive labour relations experience in a unionized environment and a post-secondary education in Human Resources, Labour Relations, or a related field. Strong knowledge of employment legislation, excellent negotiation skills, and the ability to travel across Alberta and British Columbia are required.

Skills

Labour relations
Grievance management
Dispute resolution
Collective bargaining
Employee relations
Investigations
Performance management
Conflict resolution
Negotiation
Strategic planning
Stakeholder management
Employment legislation
Human rights
Coaching
Operational support

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Collective Agreement
Grievance Management
Collective Bargaining
Human Resources
Employee Relations
Investigations
Discipline
Accommodation
Return-to-work
Arbitration
Healthcare
Seniors Living
Continuing Care
CPHR
Employment Legislation
Conflict Resolution
Negotiation
Strategic Planning
Operational Risk
Compliance
Multi-site Operations
Leadership Coaching
Unionized Workforce
Alberta
British Columbia

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