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Added 26 mins ago
AP
Spécialiste thérapeutique en oncologie (Ventes), Ouest et nord de Montréal
Astellas Pharma
Montreal, QC
- $100,000 to $140,000 CAD / year
- Full-time
Added 57 mins ago
TM
Executive Director, The Dais
Toronto Metropolitan University
Toronto, ON
- Full-time
We are seeking a visionary, impact-driven Executive Director to lead our strategic outreach and build alliances that scale our work. In this senior leadership role, you will be the driving…
Added 59 mins ago
BS
Manager of Maintenance Services – Trades
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- Full-time
…opportunities to more than 6,000 adult learners through the Burnaby Community & Continuing Education…
Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
YS
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- Full-time
…neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and…
Added 1 hour ago
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Added 1 hour ago
EC
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Added 1 hour ago
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Director Donor & Volunteer Engagement
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ON
- Full-time
University Advancement (UA) promotes McGill to its global community and to the public, engaging alumni, volunteers and friends of the University, and building on McGill’s record of…
Added 1 hour ago
GO
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Sydney Indian Reserve No. 28A, NS · Sydney, NS
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Added 1 hour ago
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Director of Business Development
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Calgary, AB
- $130,000 to $170,000 CAD / year
- Full-time
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Added 1 hour ago
TU
Development Coordinator, Strategic Opportunities
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
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Added 2 hours ago
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Added 2 hours ago
Senior Manager, Financial Planning & Analysis
Optima Living
Edmonton, AB
Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging…
Added 2 hours ago
AF
Revenue Development, Innovation & Strategic Partnerships Advisor
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- Full-time
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…Innovation & Strategic Partnerships Advisor. Reporting to the Director of Programs and working closely with the senior leadership team, the Advisor will lead initiatives that strengthen the…
Added 3 hours ago
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in partnership with Public Relations, while remaining mindful of the
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Added 3 hours ago
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Added 3 hours ago
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Closed listing

Optima Living

Labour Relations Specialist

Edmonton, AB, Canada

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Sep 29, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Optima Living

Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.

Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 6,000 residents.

Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.

Position Summary
The Labour Relations Specialist plays a strategic and operational role in supporting Optima Living’s growing unionized workforce across Alberta and British Columbia. Acting as a trusted advisor to operational leaders, Human Resources, and senior leadership, this role provides expert guidance on collective agreement administration, grievance management, investigations, discipline, accommodation, bargaining support, and labour relations best practices.
Reporting directly to the Director, Labour Relations, this position is instrumental in strengthening Optima Living’s internal labour relations capacity and supporting consistent, proactive labour relations practices across unionized communities. The successful candidate will partner closely with operational leaders to provide practical, business-focused solutions while fostering respectful and productive union-management relationships.

Key Responsibilities
Labour Relations Advisory

Provide day-to-day labour relations guidance and support to operational leaders, Human Resources, and community leadership teams.
Interpret collective agreements and provide practical recommendations regarding compliance, operational risk, and employee relations matters.
Advise leaders on progressive discipline, attendance management, accommodations, investigations, and return-to-work processes within unionized environments.
Support leaders in managing complex employee and labour relations situations with professionalism and consistency.

Grievance and Dispute Management

Manage the grievance process from initial assessment through resolution, including grievance meetings, responses, settlements, and arbitration preparation.
Partner with leaders and legal counsel to gather documentation, assess risk, prepare evidence, and support hearing readiness.
Maintain accurate grievance tracking, timelines, and labour relations documentation.
Identify trends and opportunities for proactive issue prevention and operational improvement.

Collective Bargaining Support

Support collective bargaining preparation, including proposal development, costing, research, bargaining strategies, and mandate preparation.
Participate as an employer representative during bargaining and labour-management meetings as required.
Draft Letters of Understanding, settlement agreements, and labour relations correspondence.
Maintain bargaining history, precedent tracking, and collective agreement records.

Operational Partnership and Coaching

Build strong working relationships with community leaders and support operational decision-making through a labour relations lens.
Deliver coaching and education to leaders on collective agreement interpretation, documentation standards, investigations, respectful workplace practices, and grievance prevention.
Support onboarding and transition activities for newly unionized communities.
Promote consistent labour relations practices aligned with Optima Living’s values and operational objectives.

Compliance and Continuous Improvement

Monitor developments in labour legislation, arbitration decisions, and labour relations trends across Alberta and British Columbia.
Recommend process improvements and best practices to strengthen organizational labour relations capabilities.
Support the development of labour relations tools, templates, trackers, and reporting mechanisms.
Ensure confidentiality and professionalism in all labour relations matters.

Qualifications and Experience

Minimum 3–7 years of progressive labour relations experience in a unionized environment.
Demonstrated experience supporting collective bargaining, grievance management, and collective agreement administration.
Experience in healthcare, seniors living, continuing care, or multi-site operations is considered a strong asset.
Post-secondary education in Human Resources, Labour Relations, Industrial Relations, Business, Law, or a related field.
CPHR designation, or progress toward designation, is considered an asset.
Strong understanding of employment legislation, labour relations principles, human rights, accommodation, and progressive discipline practices.
Excellent interpersonal, communication, negotiation, and conflict resolution skills.
Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Ability to travel regularly to communities across Alberta and British Columbia.
Skills and Competencies
Strategic thinking and sound judgment
Relationship building and stakeholder management
Conflict resolution and negotiation
Confidentiality and professionalism
Strong written communication and documentation skills
Analytical and problem-solving abilities
Leadership coaching and operational support
Ability to work independently while collaborating across teams

Conditions of Employment:

Clear Police Information Check
Clear Vulnerable Sector Check

About employer

More about this job

Responsibilities

The Labour Relations Specialist provides strategic and operational guidance on collective agreement administration, grievance management, and labour relations best practices. They partner with operational leaders to support collective bargaining, investigations, and consistent labour relations practices across unionized communities.

Requirements

Candidates must have 3–7 years of progressive labour relations experience in a unionized environment and a post-secondary education in Human Resources, Labour Relations, or a related field. The role requires the ability to travel regularly across Alberta and British Columbia and a strong understanding of employment legislation.

Skills

Labour relations
Grievance management
Collective bargaining
Conflict resolution
Negotiation
Employee relations
Investigations
Discipline management
Attendance management
Accommodation
Strategic thinking
Stakeholder management
Leadership coaching
Employment legislation
Problem-solving

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Collective Agreement
Grievance Management
Collective Bargaining
Human Resources
Unionized Environment
Healthcare
Seniors Living
Continuing Care
Employment Legislation
Arbitration
Discipline
Accommodation
Return-to-work
CPHR
Stakeholder Management
Conflict Resolution
Negotiation
Operational Risk
Compliance
Investigations
Progressive Discipline
Attendance Management
Labour-management
Policy Development

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