Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 3 days ago
Residence Worker, Mental Health (Meadow House)
Connective
Maple Ridge, BC
Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the resident’s objectives
Added 3 days ago
ENVIRONMENTAL SERVICES MANAGER
Southbridge Healthcare LP
Oshawa, ON
Reporting to the Executive Director, the Environmental Services Manager is to maintain a clean and safe living environment for all Southbridge Building residents. Coordinate all equipment…
Added 3 days ago
TC
Sonographer
True Care Fertility
Hamilton, ON
- Full-time
● Actively participate in team building concepts and development of departmental goals
Added 3 days ago
FH
Licensed Practical Nurse, Hemodialysis - ARHCC
Fraser Health
Abbotsford, BC
- Full-time
Reporting to the Manager, Clinical Operations or designate, performs, implements, plans and evaluates nursing care for their own work assignments within the competency and practice…
Added 3 days ago
OL
Support Services Manager
Optima Living
Surrey, BC
- $71,000 to $77,500 CAD / year
- Full-time
Reporting to the General Manager, the Support Services Manager is responsible for leading and coordinating the daily operations of food services, housekeeping and maintenance functions…
Added 3 days ago
FA
Leasing Team Lead, Ottawa
Forum Asset Management
Ottawa, ON
- Full-time
Forum Asset Management is a North American investor, developer, and asset manager with a 30+ year track record of delivering long-term value through real estate, private equity, and…
Added 3 days ago
FA
Leasing Team Lead, Oshawa
Forum Asset Management
ON · As Listed/Assigned, Ontario
- Full-time
Forum Asset Management is a North American investor, developer, and asset manager with a 30+ year track record of delivering long-term value through real estate, private equity, and…
Added 3 days ago
FA
Leasing Team Lead, Waterloo
Forum Asset Management
Waterloo, ON
- Full-time
Forum Asset Management is a North American investor, developer, and asset manager with a 30+ year track record of delivering long-term value through real estate, private equity, and…
Added 3 days ago
EG
Senior Manager, Partnerships
Emterra Group
Oakville, ON
- Full-time
The Senior Manager, Partnerships is a strategic commercial leader responsible for managing and growing relationships with high-value clients within the circular economy and recycling…
Added 3 days ago
JR
Yard Supervisor - Harbour Metals
John Ross & Sons Ltd.
Dartmouth, NS
- Full-time
Must have effective written and verbal communication skills
Added 3 days ago
UO
Project Manager, Physician Learning Program, Continuing Medical Education
University of Calgary
Calgary, AB
- Full-time
The Physician Learning Program in the Office of Continuing Medical Education in the Cumming School of Medicine invites applications for a Project Manager. This Full-time Fixed Term position…
Added 3 days ago
J
Product Lead - Range Rover
JLR
Mississauga, ON
- Full-time
Reporting to the JLRC Brand Manager - Range Rover, the Product Lead - Range Rover ensures the brand comes to life through successful, market-ready products. This role exists to monitor the…
Added 3 days ago
IB
Manager, Business Development
International Business University
Ottawa, ON
- Full-time
Join one of Canada's fastest-growing universities as our Manager, Business Development, where you will develop and activate strategic partnerships across the Ottawa region while helping…
Added 3 days ago
NS
Account Manager (PR)
North Strategic
Toronto, ON
- Full-time
Oh, and did we mention the perks?! Hybrid work environment, parental leave top-up program, regular social events, cell phone & internet allowance, professional development or wellness…
Added 3 days ago
S
Produce - Clerk Produce
Sobeys
Oakville, ON
- Full-time
…banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 3 days ago
UO
Program Manager, Mathison Centre
University of Calgary
Calgary, AB
- Full-time
The Hotchkiss Brain Institute in the Cumming School of Medicine invites applications for a Program Manager, Mathison Centre. This Full-time Fixed Term position is for approximately 12…
Added 3 days ago
SC
Meat - Meat Cutter
Safeway Canada
Calgary, AB
- Full-time
…banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 3 days ago
S
Meat - Meat Cutter
Sobeys
Calgary, AB
- Full-time
…banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 3 days ago
R
Senior Data Analyst, New Products
Remitly
Burnaby, BC
- Full-time
These products extend Remitly beyond cross-border transfers into everyday money management, which brings new fraud risks
Added 3 days ago
WM
Coordinator, Production & Content Media Operation
Warner Music Group
Toronto, ON · CAN - Toronto
- Full-time
Reports To: Senior Manager Production & Content Media
Added 3 days ago
S
Assistant Department Manager, Centre of Store
Save-On-Foods
Coquitlam, BC · Sunwood - Coquitlam BC
- Part-time
The successful candidate must have open availability and be available for 40 hours per week
Added 3 days ago
S
Assistant Department Manager, Restaurant
Save-On-Foods
Burnaby, BC · Cameron - Burnaby BC
- Part-time
The successful candidate must have open availability and be available for 40 hours per week
Added 3 days ago
K
Key Lead (Lime Ridge Mall)
Knix
Hamilton, ON
- $22 CAD / hour
- Full-time
- Part-time
Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
Added 3 days ago
EB
Customer Care Representative
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
🎓 Professional development and comprehensive Career Development program
Added 3 days ago
T
Personal Banking Associate Trainee (Full time) - Saint-Jérôme
TD
Saint-Jérôme, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Optima Living

Support Services Manager

Surrey, BC, V3S 3K9, Canada

$71,000 to $77,500 CAD / year · Full-time

Apply on optimaliving.applytojob.com About employer

Applications open in a new tab.

Job details

Pay: $71,000 to $77,500 CAD / year
Job type: Full-time
Apply by: Feb 4, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

About Optima Living

Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.

Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 6,000 residents.

Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.

Position Summary
Reporting to the General Manager, the Support Services Manager is responsible for leading and coordinating the daily operations of food services, housekeeping and maintenance functions (department) to ensure residents live in a safe, clean, and welcoming environment. This role also oversees the maintenance operations of the community, ensuring equipment, machinery, and systems operate efficiently and safely.

Responsibilities
Leadership and Team Oversight

Provides leadership, support, guidance and mentorship to the food services, housekeeping and maintenance teams
Provides oversight and direction to the food services, housekeeping and maintenance teams through coordination of work routines
Conducts and attends team meetings; serves on committees as applicable
Ensures team members comply with all relevant Occupational Health and Safety regulations
Fosters a positive dining experience that promotes dignity, choice, and comfort for residents.

Core Deliverables

Leads the development, implementation, evaluation, and revisions of function-related goals, objectives, and outcomes
Reviews and implements menus to meet residents’ dietary requirements and preferences while make necessary changes as required in collaboration with dietitians
Oversees proper food handling, presentation, portion control and maintaining appropriate serving temperatures
Maintains accurate inventory records for food, supplies, and equipment
Implements and monitors cost control measures to reduce waste and manage food costs.
Ensures proper storage and rotation of food items (FIFO method), maintaining freshness and safety.
Ensures complete and accurate SDS manuals are readily available, and that appropriate safety labeling and signage is throughout the building
Develops guidelines and protocols for the safe use and deployment of housekeeping and laundry equipment
Ensures preferred vendor equipment is operational and effectively sanitizes and dispenses chemicals
Works collaboratively with the maintenance teams to ensure housekeeping and laundry equipment remain in good working order
Monitors and maintains inventory of cleaning and laundry supplies ensuring cost-effective usage and timely ordering
Oversees the preventative maintenance program for medical and building equipment, systems, and environment ensuring adherence to schedules and accurate recordkeeping (within the PM software or manual checklists)
Oversees that maintenance service requests, prioritizing safety and resident comfort are responded to promptly
Supports the community by troubleshooting equipment failures and coordinates rapid response to reduce impact.
Oversees that daily reviews of the Building Management system are conducted to ensure operational efficiency and resident comfort
Oversees the daily maintenance operations of HVAC, plumbing, electrical, lighting, appliances, and building systems.
Oversees the maintenance and management of the life and safety equipment in compliance with all regulatory standards and inspection requirements.
Provides monthly review notes with Operations teams.
Participates in emergency preparedness and on-call responses as required.
Monitors community energy use to ensure operational efficiency and implements energy projects as needed.
Manages service manuals and warranty documentation for all equipment and systems.
Assesses building service contractors, reports findings to the General Manager, and oversees on-site work quality.
Oversees that inventory of tools, supplies, and maintenance equipment is maintained
Procures and distributes supplies and equipment in alignment with functional (department) budget.
Oversees seasonal maintenance of community grounds year-round through in-house or contracted services including snow removal, landscaping, and parking lot care.
Supports resident move ins/move outs by handling wall repairs, painting, general repairs, fixture replacement and floor cleaning/replacement.
Maintains proper use of computerized maintenance management system(CMMS)

Optima Community Engagement

Ensures communication with residents, families and team members is managed effectively, with empathy and responsiveness.
Collaborates with other team leads within the community to ensure that goals and planned changes are monitored and reviewed
Adapt meal plans based on resident feedback and changing dietary needs.
Solicits regular resident and family feedback from surveys and other means

Budget and Financial

Participates in the operational, budgetary, and capital planning processes
Forecasts budget requirements as well as monitors and approves expenditures
Quality Assurance
Performs and evaluates organizational audits and key performance indicators and shares the results for quality improvements
Investigates and documents incidents and complaints, ensuring prompt corrective actions
Manages risks, communicates problems and finds solutions for quality improvements and risk mitigations
Reviews external quality and inspection reports in collaboration with the General Manager
Maintains accurate records by ensuring necessary documentation and reporting systems are in place

Operational and Administrative Systems

Liaises with external governing and regulatory groups as necessary
Determines and maintains appropriate staffing levels and interviews and hires qualified personnel in consultation with the General Manager
Oversees the onboarding and orientation of the team
Manages performance evaluations and improvement strategies
Ensures team members participation in the annual continuing education program
Resolves conflicts and takes appropriate corrective action as needed
Reviews and approves biweekly payrolls as applicable
Supports the Community Relations Coordinator in providing tours of the community as needed

General Responsibilities

Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee
Identifies maintenance issues and reports them following established maintenance procedures.
Responds promptly during emergency codes in alignment with organizational standards and protocols
Contributes to quality improvement initiatives by sharing ideas and providing feedback.
Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations
Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation
Completes orientation upon hire and annual mandatory education as assigned
Supports other team members through their orientation process.
Respects and upholds the Resident Bill of Rights and the Assisted Living Rights of Residents.
Performs other duties as required to support operational needs.

Qualifications & Experience

Red Seal certified is an asset
Completion of a recognized Hospitality Management program is an asset
Graduate from a recognized program in boiler operations and/or power engineering or an equivalent combination of education, training and experience is an asset
Three (3) years leadership experience is an asset
Minimum two (2) years experience with overseeing building operations
Experience in a residential care or mental health environment is an asset
A member in good standing of the Canadian Society of Nutritional Management or willing to obtain
Maintains an active Food Safe certificate
Holds and maintains a valid Driver’s License
CPR and First Aid certification is an asset
Knowledge of Labour Standards/Employment Standards is an asset
Knowledge and understanding of HVAC, plumbing, electrical and Geothermal environmental systems, carpentry and building design is an asset
Knowledge and understanding of Leed Certification requirements is an asset
Knowledge and understanding of security, pressurization, elevator, fire alarm, sprinkler, and smoke detector systems is an asset
Ability to read and interpret blueprints and drawings is an asset
Understanding of emergency and first aide procedures is an asset
Understanding of building safety in accordance with all industry safety regulations is an asset
Energetic and supportive leader who drives team engagement and morale while consistently leading by example
Communicates in an approachable and respectful manner with the temperament to deal tactfully and cooperatively in all interactions
Strong organizational, planning, and problem-solving skills, with the ability to manage priorities effectively
Strong written communication skills with the ability to present professional documents with clarity.
Experienced in crisis intervention
Ability to manage and resolve difficult and challenging situations effectively and respectfully
Physical and mental ability to carry out the duties of the position including adherence to provincial health legislations
Ability to operate equipment safely
Computer literacy skills required
Flexibility to work a variety of shifts and respond to on-call duties during off-hours.

Conditions of employment

Clear Police Information Check
Clear Vulnerable Sector Check
Successful completion of all mandatory Provincial Health Requirements

#IDYA

Apply on optimaliving.applytojob.com About employer

More about this job

Responsibilities

The Support Services Manager leads and coordinates daily operations for food services, housekeeping, and maintenance to ensure a safe and welcoming environment for residents. This role also oversees building systems, manages budgets, and ensures compliance with regulatory standards and safety protocols.

Requirements

The ideal candidate has at least two years of experience in building operations and leadership, preferably within a residential care or mental health environment. Relevant certifications such as Food Safe, boiler operations, or Red Seal are considered strong assets for this position.

Skills

Leadership
Building Maintenance
Food Services Management
Housekeeping Management
Budgeting
Preventative Maintenance
Occupational Health And Safety
Crisis Intervention
Staff Supervision
Inventory Management
Regulatory Compliance
Problem Solving
Communication
Facility Operations
Quality Assurance

Visa sponsorship

Not detected in the job text

Keywords

Support Services Manager
Senior Living
Building Operations
HVAC
Plumbing
Electrical Systems
CMMS
Food Safe
Boiler Operations
Power Engineering
Red Seal
Occupational Health And Safety
Preventative Maintenance
Budgeting
Quality Assurance
Regulatory Compliance
Facility Management
Life Safety Equipment
Emergency Preparedness
Staff Management

Report this job

Work requirements

Jobs in Canada