Jobs in Canada

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Added 14 mins ago
AP
People Operations Lead
AMZ Prep
Remote, Canada
- Full-time
- Remote
Good judgment about when contracts, employee relations or compliance need specialist advice, and the ability to coordinate that support.
Added 14 mins ago
LC
Staff P&T Incident & Technology Risk Operations Manager
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
…than line management. We are looking for a senior hands-on specialist who thrives at the center of complex engineering and security challenges, partnering across technical teams to…
Added 14 mins ago
PG
Specialist, Social
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Wellness & Tech benefits to support what’s most important to you
Added 14 mins ago
AI Transformation Lead, Marketing
AlayaCare
Toronto, ON
…You will partner with each function's embedded data and AI specialist, who supplies the data and KPIs and tracks results once a redesign is…
Added 14 mins ago
Onsite Medical Representative
Amazon
Delta, BC
Must have one of the following:
Added 14 mins ago
Head of Immunology Canada
UCB
Oakville, ON
Demonstrated ability to use data, digital capabilities, and business insights to support decisions and measurable outcomes.
Added 29 mins ago
AI
Senior Identity and Reliability Engneering Specialist - Ping Forgerock
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
SENIOR IDENTITY AND RELIABILITY ENGINEERING SPECIALIST – PING & FORGEROCK
Added 29 mins ago
SC
Health and Safety Specialist
SYSTRA Canada
Toronto, ON
- Full-time
Align with the YNSE Project Health, Safety and Wellbeing (HSW) strategies and support the implementation of HSW initiatives.
Added 29 mins ago
AP
People Operations Lead
AMZ Prep®
Toronto, ON
- Full-time
Good judgment about when contracts, employee relations or compliance need specialist advice, and the ability to coordinate that support.
Added 29 mins ago
B
Linux and Open Source Platform Specialist
Bombardier
Dorval, QC
- Full-time
The Linux & Open Source Platform Specialist is responsible for the administration, implementation, technical evolution, and continuous improvement of enterprise Linux and open-source…
Added 29 mins ago
SP
Sales & Quoting Support Specialist
SIGNATURE PRECISION FABRICATION
Whitby, ON
- Full-time
The Sales & Quoting Support Specialist role supports the commercial and operational activities of Signature Aluminum Canada Ltd. and Signature Precision Fabrication Ltd. (the Signature…
Added 29 mins ago
B
Infrastructure Security Specialist
Bombardier
Dorval, QC
- Full-time
The Infrastructure Security Specialist is responsible for the administration, implementation, technical evolution, and continuous improvement of enterprise network security infrastructure.…
Added 29 mins ago
MS
Data Scientist (NLP Specialist) (Hybrid) // Scientifique des données principal(e) (spécialiste en TALN) (hybride)
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Montreal, QC
- Full-time
We're seeking someone to join our team as a Data Scientist (NLP Specialist) in Non-Financial Risk to develop and deploy advanced AI models using NLP, Machine Learning, and quantitative…
Added 29 mins ago
IT Support Specialist
Siskinds LLP
London, ON
We are currently seeking an IT Support Specialist for an existing vacancy within our Information Technology department. This position will require you to provide support to our Head office…
Added 29 mins ago
D
Analyst, Data valorization
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…in-depth knowledge of your line of work. You serve as a data use specialist advisor and subject matter expert for various stakeholders, and as a resource person and coach for…
Added 29 mins ago
B
Data Governance Specialist (Data Analytics) - BMO Insurance
BMO
Toronto, ON · YNG
- Full-time
We are seeking a Data Governance Specialist (Data Analytics) to join our Data Governance & Reporting team.
Added 29 mins ago
O
Claims Specialist - Calgary, AB
Optiom
Calgary, AB
- Full-time
You must have managed your own files from notification to payment; supporting a claims team does not meet this threshold
Added 29 mins ago
QT
Electrical Engineering Specialist - Substation Asset Management & Planning
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $45 to $49 CAD / hour
- Contract
Position: Electrical Engineering Specialist - Substation Asset Management & Planning
Added 29 mins ago
R
Law Firm Business Development & Marketing Specialist
RemotePeople
Vancouver, BC
- Full-time
The Specialist, Business Development & Marketing supports the business development needs of the Vancouver office and its sector focuses, helping drive regional revenue growth in line with…
Added 29 mins ago
TR
Content Writer
Toronto Regional Real Estate Board
Toronto, ON · North York, ON
- $70,000 to $75,000 CAD / year
- Full-time
Provide support to the Communications, Public Relations, and Government Relations Department.
Added 29 mins ago
H
Geographic Information System Specialist
Hydrostor
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
Hydrostor is seeking a highly skilled GIS Specialist to support our project teams by managing geospatial data, creating maps and figures, and maintaining databases. Reporting to the VP of…
Added 29 mins ago
WG
Bypass Pumping Project Coordinator
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- Full-time
WJ Groundwater is the leading construction dewatering and groundwater specialist in the UK with operations in Canada, the Middle East, Poland, & the Philippines. We have specialized plant…
Added 29 mins ago
AB
Social Media Specialist – Marketing & Brand
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AB · Hybrid
- Full-time
We're seeking a strategic, results-oriented Social Media Specialist to lead Alberta Blue Cross's social media presence. As the social media subject matter expert, you'll develop and execute…
Added 29 mins ago
MC
Pro Sales Associate - Beaubien Ouest
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Mont-Royal, QC · Behr Paint Company - Canada Sales
- Full-time
As our Pro Sales Associate at Behr, you’ll be working in a Home Depot store as a sales specialist focusing on professional painting contractors and their unique needs. On your own and…
Added 29 mins ago
BP
Pro Sales Associate - Saint Henri
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Montreal, QC · Behr Paint Company - Canada Sales
- Full-time
As our Pro Sales Associate at Behr, you’ll be working in a Home Depot store as a sales specialist focusing on professional painting contractors and their unique needs. On your own and…

Optiom

Claims Specialist - Calgary, AB

Calgary, AB, T2P 1H5, Canada

Full-time

Apply on optiom.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Claims • 2+ Years Experience • Calgary, AB • Hybrid • Full-Time, Permanent
Posting language: English
Posted: Nov 13, 2026

Original job description

Claims Specialist

Claims • 2+ Years Experience • Calgary, AB • Hybrid • Full-Time, Permanent

Own the claim. Calculate the settlement. Keep the customer informed until it is paid.

Optiom’s larger and longer-running claims, including total losses, account for most of the money we pay out and most of the customer experience. They are where customers decide whether they have been well served, and the Claims Specialist owns them. This is not a processing role. You will manage a caseload of claims end to end, from notification to payment, as the handler the customer deals with throughout. When a vehicle is written off, the customer’s own motor insurer settles first and Optiom covers the shortfall between that settlement and the cost of replacing the vehicle. You will assess entitlement against the policy, calculate the settlement across vehicle valuations, finance balances, and replacement arrangements, set and maintain reserves, and manage the primary insurers, lenders, dealerships, and repair facilities each outcome depends on.

You will report to Optiom’s claims leadership and work within clear delegated authority, with a senior team to refer to when a claim turns. Claims typically run for several weeks, and progress often sits outside your direct control. If you have handled total losses or finance-linked settlements, you know how to keep a stalled file moving, and you contact customers on schedule even when there is no news, this is the role where that discipline becomes genuinely valuable.

Who You Are

You are a claims professional with direct, hands-on experience managing your own caseload. You have interpreted policy wording and applied it to the facts of a claim, calculated settlements involving vehicle values, depreciation, or finance balances, and kept multi-party claims moving over weeks, not just supported someone who did. You base recommendations on the policy wording, not on how similar claims were handled before. You can hold a position with a repairer, dealership, or insurer without damaging the relationship, and you set expectations early with customers, including unwelcome ones. You record your reasoning at the time you make a decision, and you escalate at the point a claim turns, not once it has already gone wrong.

You Bring

Two or more years of claims-handling experience, or equivalent experience in motor, warranty, or specialty insurance. You must have managed your own files from notification to payment; supporting a claims team does not meet this threshold.
Direct experience interpreting policy wording and applying it to the facts of a claim, including preparing written coverage recommendations that set out the policy terms relied on.
Experience calculating settlements involving vehicle values, depreciation, or finance balances. Be ready to walk us through how you built one.
Experience managing claims that run for extended periods with several external parties involved, such as primary insurers, lenders, dealerships, or repair facilities.
Experience setting and maintaining accurate reserves, adjusting them as the position on a claim becomes clearer.
A track record of maintaining customer confidence through delay and uncertainty, including contact on schedule when nothing has changed.
Sound judgment on escalation and experience working within delegated authority. Tell us about a claim you referred and why you referred it when you did.
Strong written reasoning: your file notes and recommendations must be clear enough to support handover, audit, and later review. We will see this in your screening responses.

Bonus Points For

Direct experience with vehicle replacement, guaranteed asset protection (GAP), extended warranty, or similar automotive insurance products.
Experience working with primary motor insurers, lenders, dealerships, or repair networks.
Experience handling claims under a delegated claims authority on behalf of an insurer.
Experience identifying and recording recovery opportunities against third parties.
CIP (Chartered Insurance Professional) designation or courses in active progress.
A provincial insurance adjuster licence.

What We Offer

Employer-supported Insurance Institute of Canada coursework toward the CIP designation
Adjuster licensing support where applicable
A comprehensive group benefits plan, including medical, dental, vision, and EAP
Three weeks’ vacation to start, increasing with tenure
Group RRSP with employer contribution
A hybrid work model, with flexibility between home and our Calgary office

Who We Are

Optiom helps Canadians worry less about their financial position and lifestyle when it comes to the benefits provided by traditional auto insurance. We take a customer-centric approach and provide greater value to Canadian drivers through our total loss vehicle replacement products and additional benefits. Optiom provides products in BC, Alberta, Saskatchewan, Manitoba, Ontario, and Nova Scotia.

We are a team of specialists who take pride in what we build and how we serve. Our products protect Canadians in moments that matter, and our people are the reason our broker and dealer partners trust us. Joining Optiom means joining a business with strong backing, a clear purpose, and real room to grow.

Optiom is a specialty MGA and a wholly owned subsidiary of Aviva Canada, one of the country’s largest property and casualty insurers. We design and distribute specialty insurance products through a national network of broker and dealer partners, embedded at the point of vehicle financing and leasing.

Optiom uses AI tools to assist with initial application screening. All hiring decisions are made by our human hiring team. We thank all applicants for their interest; only those selected for further consideration will be contacted.

Apply on optiom.bamboohr.com About employer

More about this job

Responsibilities

Manage a caseload of claims from initial notification to final payment, including calculating settlements and maintaining reserves. Coordinate with external parties such as insurers, lenders, and repair facilities to ensure efficient claim resolution.

Requirements

Requires at least two years of hands-on claims-handling experience with a focus on motor, warranty, or specialty insurance. Candidates must demonstrate proficiency in interpreting policy wording and calculating complex settlements involving vehicle values and finance balances.

Skills

Claims handling
Policy interpretation
Settlement calculation
Vehicle valuation
Depreciation analysis
Finance balance management
Reserve management
Customer communication
Conflict resolution
File management
Risk assessment
Insurance adjustment
Documentation
Negotiation
Multi-party coordination

Benefits

Employer-supported Insurance Institute of Canada coursework
Adjuster licensing support
Comprehensive group benefits plan
Medical insurance
Dental insurance
Vision insurance
Employee Assistance Program
Three weeks vacation
Group RRSP with employer contribution

Visa sponsorship

Not detected in the job text

Keywords

Claims Specialist
Motor Insurance
Warranty
Specialty Insurance
Total Loss
GAP Insurance
Vehicle Replacement
CIP Designation
Adjuster Licence
MGA
Aviva Canada
Underwriting
Policy Wording
Reserve Setting
Automotive Insurance
Claims Leadership
Delegated Authority
Finance-linked Settlements
Recovery Opportunities
Customer Experience

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Work requirements

Jobs in Canada