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Added 1 hour ago
Job Fair October 2026 - Housing Support Worker
Neighbours Community Homes
Toronto, ON
Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for…
Added 1 hour ago
Job fair October 2026 - Program Worker
Neighbours Community Homes
Toronto, ON
Under the supervision of the Program Manager, the Program Worker is responsible for providing leadership and to design and lead activities that help tenants become engaged in the community,…
Added 1 hour ago
FT - Residence Support Worker (Vancouver Apartments)
Connective
Vancouver, BC
Full-time
Under the general guidance of the Residence Manager, assumes a primary or key worker role with assigned resident(s)
Added 2 hours ago
Overnight Support Worker (2026-184-CC)
WoodGreen Community Services
Toronto, ON
Part-time
Reporting to the Manager and/or Supervisor, Supportive Housing Programs, the Overnight Support Worker plays a key role in ensuring the safety and well-being of residents and the building…
Added 2 hours ago
Housing Support Worker
Neighbours Community Homes
Toronto, ON
Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for…
Added 2 hours ago
Program Worker
Neighbours Community Homes
Toronto, ON
Under the supervision of the Program Manager, the Program Worker is responsible for providing leadership and to design and lead activities that help tenants become engaged in the community,…
Added 2 hours ago
Part-Time Developmental Support Worker I and II Orillia - Days
Arc Mercer
Orillia, ON
Part-time
We are presently accepting resumes for a number of Permanent Part-Time Support Worker I and II to work in our group homes in Orillia. These positions will be assigned to our day line…
Added 2 hours ago
THRIVE Outreach Worker Rotary Transition Centre
St. Michael's Hospital
Toronto, ON
Temporary
…qualified candidates to join our team full time as a ED Outreach Worker -…
Added 3 hours ago
Residence Worker, Part-Time
Taproot Community Support Services
Abbotsford, BC
Part-time
The residence worker (RW) is responsible for assisting persons served to live successfully in residential settings in an accredited agency. Ensures physical, emotional, social, educational…
Added 3 hours ago
PT - Outreach Worker (Tricities)
Connective
Coquitlam, BC
Counselling experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations.
Added 3 hours ago
FT - Residence Support Worker (Vancouver Apartments)
Connective
Vancouver, BC
Under the general guidance of the Residence Manager, assumes a primary or key worker role with assigned resident(s)
Added 3 hours ago
Casual Mental Health Worker (Spiritwood Homes)
Connective
Maple Ridge, BC
Under the general guidance of the Program Manager assumes a primary or key worker role with assigned service user(s) through providing supervision of clients, recreational activities,…
Added 3 hours ago
PT - Outreach Worker (Tricities)
Connective
Coquitlam, BC
Counselling experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations.
Added 4 hours ago
Health Care Social Worker B (BSW) - Restorative Care
Nova Scotia Health Authority
Springhill, NS
Full-time
Reporting to the Health Services Manager, The Health Care Social Worker is a member of the interdisciplinary health care team providing collaborative, holistic care on the primary to…
Added 4 hours ago
Social Worker | Primary Care
Interior Health Authority
Castlegar, BC
Part-time
We are hiring a relief, part-time (0.90 FTE) registered Social Worker for the Castlegar’s Primary Care Network.
Added 4 hours ago
Social Worker | Acute Care
Interior Health Authority
Trail, BC
Full-time
…and life challenges. You’ll provide psychosocial assessments, crisis intervention, counselling, and advocacy to help individuals navigate illness, hospitalization, and recovery. Working as…
Added 4 hours ago
Residential Care Worker
Prairie Mountain Health
Brandon, MB
Full-time
As part of multi-disciplinary team, the Residential Care Worker is required to provide services to adult clients engaged in addiction treatment. This position requires a commitment to a…
Added 4 hours ago
Community Mental Health Worker
Prairie Mountain Health
Brandon, MB
Full-time
Current certification in Non-Violent Crisis Intervention
Added 5 hours ago
Case Worker - Temporary
The Salvation Army in Canada
Victoria, BC
Part-time
…programming and community involvement, creative approaches to crisis intervention and cross industry…
Added 5 hours ago
Case Worker - Temporary
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Connection Point Church and Resource Centre
Part-time
…programming and community involvement, creative approaches to crisis intervention and cross industry…
Added 5 hours ago
Community Health Nurse - Licensed Practical Nurse
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
Part-time
…delegated direct care tasks to ensure that the Community Health Worker has the necessary knowledge, skills and support to perform the task within the clearly defined…
Added 5 hours ago
Community Health Nurse - Licensed Practical Nurse
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
Part-time
…delegated direct care tasks to ensure that the Community Health Worker has the necessary knowledge, skills and support to perform the task within the clearly defined…
Added 5 hours ago
Placement Coordinator
Government of Manitoba
Winnipeg, MB
Full-time
Added 5 hours ago
Shelter Worker
Options Community Services
Surrey, BC
$27.53 to $31.57 CAD / hour
Full-time · Temporary
Are you passionate about making a difference in people's lives and helping them turn a new page? Join us as a Shelter Worker, where you’ll be on the front lines of change, offering vital…
Added 5 hours ago
Shelter Worker
Options Community Services
Surrey, BC
$27.53 to $31.57 CAD / hour
Part-time · Temporary
Are you passionate about making a difference in people's lives and helping them turn a new page? Join us as a Shelter Worker, where you’ll be on the front lines of change, offering vital…

Options Community Services

Shelter Worker

Surrey, BC, Canada

Pay: $27.53 to $31.57 CAD / hour
Job type: Full-time · Temporary
Listed closing date: Sep 22, 2026
Working hours: 35 Hours per week
Posting language: English
Posted: Sep 22, 2026

This date has passed. Check with the employer before applying.

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Original job description

WE’RE HIRING!

Shelter Worker

Hyland House Shelter

Temporary Full-Time

Posting Date:

Location:

Wage:

Hours of Work:

Closing Date:

September 22, 2026

Surrey, BC

JJEP Wage Grid Level 10

($27.53-$31.57 per hour)

35 Hours per week

September 30, 2026

Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early childhood to seniors. Our comprehensive range of programs and services relies on collaborative relationships with individuals, businesses, community groups and government bodies to create focused, effective and responsive resources for the community.

Position Overview

Are you passionate about making a difference in people's lives and helping them turn a new page? Join us as a Shelter Worker, where you’ll be on the front lines of change, offering vital emergency care and empowering individuals to reclaim their independence. Here, you'll engage with residents with empathy and drive, collaborating to achieve meaningful goals and transforming lives.

Reporting to the Program Manager, our selected candidate will ensure that our residents have a safe and welcoming environment by securing the premises, conducting minor repairs, and responding to unsafe actions and conflicts among residents. Your role will include handling 24-hour referrals, extending stays as needed, and managing intake and orientation. You'll oversee the care and safety of both the residents and the shelter, set clear boundaries, and foster a positive atmosphere. Additionally, you'll supervise basic life skills, assist with hygiene, address resident barriers with collaborative plans, and provide resources and support while modeling appropriate behavior and encouraging resident participation.

Qualifications

The ideal candidate for this position will hold a Bachelor’s Degree in Psychology or a related field, with at least one year of recent, relevant experience within the last five years, including work in substance abuse and mental illness. They should have training in crisis intervention, conflict resolution, and mediation skills, as well as cultural sensitivity training. While a combination of education and experience may be considered, preference will be given to those with crisis line experience. A current Level I First Aid certificate is required. A Class 5 Driver’s License and access to personal vehicle are preferred.

The ideal candidate will thrive in a dynamic environment, adapting to emerging trends and demands with high motivation and sensitivity. Superior time management, proven crisis intervention, conflict resolution, and mediation skills are essential, along with strong teamwork and communication abilities. Candidates should demonstrate proficiency in developing program materials, a commitment to problem-solving, and the ability to work independently, prioritize tasks, and meet deadlines while maintaining confidentiality.

This position follows a non-standard schedule: Sunday to Thursday – 11:30 PM – 7:30 AM.

This position is open to all applicants and requires union membership.

This role requires the incumbent to undergo a Police Information Check (PIC), and a Vulnerable Sector Check by the Ministry of Justice.

How to Apply

If you are interested in this exciting opportunity, please submit your RESUME and COVER LETTER through the “APPLY” button.

We thank all applicants for their interest in working with OCS. Due to the volume of applicants, only those qualified and shortlisted will be contacted.

The land which we are on is the unceded territories of the Coast Salish peoples including Kwantlen, Katzie, Matsqui, Musqueam, Semiahmoo, Tsawwassen, Kwikwetlem and the Sto:lo Nations.

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More about this job

Responsibilities

The Shelter Worker ensures a safe and welcoming environment by managing resident intake, conducting security checks, and performing minor repairs. They provide direct support to residents, including crisis intervention, conflict resolution, and assistance with life skills and hygiene.

Requirements

Candidates must hold a Bachelor’s Degree in Psychology or a related field and possess at least one year of recent experience in substance abuse and mental health. A current Level I First Aid certificate is required, and preference is given to those with crisis line experience and a valid driver's license.

Skills

Crisis Intervention
Conflict Resolution
Mediation
Cultural Sensitivity
First Aid
Case Management
Intake And Orientation
Safety Monitoring
Communication
Teamwork
Problem-solving
Time Management
Substance Abuse Support
Mental Health Support
Life Skills Coaching

Visa sponsorship

Not detected in the job text

Keywords

Shelter Worker
Social Services
Crisis Intervention
Conflict Resolution
Mediation
First Aid
Psychology
Substance Abuse
Mental Illness
Cultural Sensitivity
Intake
Safety
Non-profit
Community Services
Case Management
Police Information Check
Vulnerable Sector Check
Driver's License

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