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Added 20 mins ago
SD
Bilingual Sales Support Coordinator
Sym-Tech Dealer Services
Richmond Hill, ON
- $58,000 to $62,000 CAD / year
- Full-time
Celebrating 55 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for…
Added 36 mins ago
CC
Retail Sales Associate
Canna Cabana
Huntsville, ON
- $17.95 to $18.5 CAD / hour
- Part-time
Must provide a copy of completed Cannabis Retail Certification - CannSell License.
Added 49 mins ago
SH
Store Manager Oakridge Centre
Sunglass Hut
Vancouver, BC
- Full-time
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 49 mins ago
L
Retail Sales Associate
LensCrafters
AB · Edmonton, AB
- Part-time
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology…
Added 49 mins ago
SH
Store Manager The Pen Centre
Sunglass Hut
St. Catharines, ON
- Full-time
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 1 hour ago
TH
Overnight Freight Associate Part Time - WOODBRIDGE
The Home Depot
Woodbridge, ON
- Part-time
1 to 2 years Retail or Distribution experience an asset
Added 1 hour ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Niagara-on-the-Lake, ON
- Part-time
…wholesale and licensed partner, leading the design, sourcing, and distribution of fashion-forward footwear, handbags, and accessories. Our portfolio features well-known brands including…
Added 1 hour ago
SALES ASSOCIATE - CALL IT SPRING
The Aldo Group Inc / Le Groupe Aldo Inc.
Kelowna, BC
…wholesale and licensed partner, leading the design, sourcing, and distribution of fashion-forward footwear, handbags, and accessories. Our portfolio features well-known brands including…
Added 1 hour ago
TT
Assistant Store Manager Winners - Cornwall
The TJX Companies, Inc.
Cornwall, ON
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 1 hour ago
TT
Assistant Store Manager HomeSense - Corbett Centre
The TJX Companies, Inc.
Fredericton, NB
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 1 hour ago
TT
Retail Store Associate Part-Time Seasonal Winners
The TJX Companies, Inc.
Midland, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
TT
Retail Store Associate Temporary Part time Time Winners
The TJX Companies, Inc.
Dartmouth, NS
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
CC
Assistant Store Manager
Canna Cabana
Hamilton, ON · Stoney Creek, Hamilton, ON
- $21 to $23 CAD / hour
- Full-time
Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company…
Added 1 hour ago
TT
Associé / Associée de Magasin de Détail Temps Partiel Winners - Centre Les Rivières
The TJX Companies, Inc.
Trois-Rivières, QC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
TH
Overnight Freight Associate 3 Month Contract Part Time - TORONTO GERRARD SQ
The Home Depot
Canada
- Part-time
1 to 2 years Retail or Distribution experience an asset
Added 2 hours ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 2 hours ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 2 hours ago
TT
Retail Store Associate Part Time Winners / Homesense - South Pointe Commons
The TJX Companies, Inc.
Red Deer, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
GT
Container Associate (Day Shift
Giant Tiger
Johnstown, ON
- Full-time
Giant Tiger Wholesale is looking to hire a permanent Warehouse Container Associate for our 660,000 square foot distribution centre in Johnstown, Ontario!
Added 2 hours ago
HG
DC Associate Coach - Inbound 3rd Shift
H&M Group
Ajax, ON
- Full-time
The role of an DC Associate Coach, you will support the team in delivering efficient and smooth service with excellent garment care, ensuring best practices and routines are followed to…
Added 2 hours ago
HG
DC Associate Driver - Inbound 3rd Shift (Tier 2)
H&M Group
Ajax, ON
- Full-time
As a DC Associate order picker Driver, you will support the team in delivering efficient and smooth service with excellent garment care to our customers, following our best practice and…
Added 2 hours ago
TC
Retail Store Associate Part Time Winners Thatcher Drive E
TJX Companies
Moose Jaw, SK
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
TC
Part-Time Store Associate
TJX Companies
West Vancouver, BC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
TC
Retail Store Associate Temporary Part Time Winners - Camrose Commons
TJX Companies
Camrose, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
TH
Overnight Freight Associate: Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
1 to 2 years Retail or Distribution experience an asset

Options Consulting Solutions

Inside Sales Associate

Ottawa, ON, Canada

$60,000 to $65,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Nov 8, 2026
Experience: College diploma in a relevant field and 1 year work experience.
Posting language: English
Posted: Oct 9, 2026

Original job description

INSIDE SALES ASSOCIATE

COMMERCIAL DISTRIBUTION

FULL-TIME, IN OFFICE

OTTAWA, ONTARIO

Are you skilled at turning complex product knowledge into clear, confident recommendations?

Do you take pride in accuracy and detail, knowing your work directly impacts customer satisfaction?

The Company

Our client is a leading supplier/distributor, catering to both wholesale and retail customers. Renowned for their exquisite range and commitment to exceptional service, they've established a reputation for providing top-tier products in the industry.

Company Perks and Rewards

Competitive Salary ($60K-$66K base)
3 Weeks’ Vacation
RRSP Matching & Generous Benefits
Profit sharing (typically $2,000.00 – $3500.00 per year)
Ample growth opportunities

The Job!

As the Inside Sales Associate, you will receive customer sales orders via various authorized means available to customers by the organization. Your key responsibilities will include the following:

Ensure the accurate entry into the system of all information required for order picking and delivery, in accordance with established procedure. Contact customers directly to request supplemental information as needed.
Receive customer requests for information, including but not limited to pricing, availability and delivery. Respond to customer or forward the request, in accordance with established procedures.
Receive requests for non-complex technical information from customers. Determine the needs of the customer, conduct research as necessary and provide information to the customer in a timely manner. Escalate complex requests in accordance with established procedures.
Address minor customer complaints or escalate issues for next level resolution in accordance with established procedures.
Responsible to actively use selling techniques to increase sales through use and promotion of complementary and/or substitution products and specially priced items.
Contact customers regarding products and pricing as required/requested. Report on customer activity to the department manager.
Maintain up to date knowledge of the Company’s product offering.
Follow-up with customers regarding reserve orders and quotes as directed by the department manager.

What you bring to the job

You are someone who is an analytical thinker with sound problem-solving skills and attention to detail. You also come with:

College diploma in a relevant field and 1 year work experience.
Ideal industries, Plumbing, HVAC, distribution, wholesale, construction, retail, electrical.
Strong communication and interpersonal skills with the ability to build positive customer relationships.
Proficient in interpreting plans, estimates, and technical product information.
Demonstrated tact, diplomacy, and ability to work effectively under pressure.
Adaptable, motivated, and diligent, with a commitment to continuous learning of company products.
Candidates with project coordination experience in construction will be given preference

Qualified job seekers are asked to apply with attention to Gregory Lienhart. Reference #13954.

Expected Compensation: CAD $60,000.00 - $66,000.00 per annum.

Existing Position Vacancy: Yes

I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role!

Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.

You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and LinkedIn pages. Follow us on Facebook for job searching tips and other updates.

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More about this job

Responsibilities

Process customer sales orders accurately, respond to inquiries about pricing, availability, delivery, and non-complex technical information, and escalate complex requests or complaints as needed. Promote complementary, substitute, and specially priced products, follow up on quotes and reserve orders, report customer activity, and maintain current product knowledge.

Requirements

A relevant college diploma and at least one year of work experience are required; experience in plumbing, HVAC, distribution, wholesale, construction, retail, or electrical industries is relevant. Candidates should have strong communication and problem-solving skills, attention to detail, the ability to interpret plans and technical product information, and project coordination experience in construction is preferred.

Skills

Order Entry Accuracy
Customer Service
Sales Techniques
Product Knowledge
Technical Product Information
Plan Interpretation
Pricing and Availability Research
Customer Relationship Building
Communication
Problem-Solving
Attention to Detail
Project Coordination
Complaint Resolution
Time Management
Adaptability
Working Under Pressure

Benefits

Three Weeks' Vacation
RRSP Matching
Generous Benefits
Profit Sharing
Growth Opportunities

Visa sponsorship

Not detected in the job text

Hiring contact

Gregory Lienhart

Keywords

Inside Sales
Commercial Distribution
Customer Orders
Order Entry
Order Picking
Delivery
Customer Inquiries
Pricing
Product Availability
Technical Product Information
Sales Techniques
Complementary Products
Substitute Products
Customer Complaints
Quotes
Reserve Orders
Product Knowledge
Plan Interpretation
Estimates
Project Coordination
Plumbing
HVAC
Wholesale
Construction
Retail
Electrical

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