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Added 23 mins ago
PB
Senior SEO Strategist
Powered by search
Remote, Canada
- Full-time
- Remote
Can lead senior client conversations with clarity, confidence, and commercial judgment
Added 23 mins ago
B&
Program Manager
Black & Veatch Family of Companies
Markham, ON
- $159,504 to $265,843 CAD / year
…Environment, Energy & Process Industries, and Connectivity, Commercial & Industrial. Within BV Operations, this role will be a part of the Civil Infrastructure sub-discipline and will be…
Added 38 mins ago
C
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- Full-time
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Added 52 mins ago
SH
Cafe Supervisor, Neighbours
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- Full-time
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Added 52 mins ago
CC
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TM
Account Manager
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Added 52 mins ago
ED
Business Development Manager
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Added 1 hour ago
P
Supply Chain Manager
Pontosense
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- Full-time
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Added 1 hour ago
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Sales Manager_Onshore Canada
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We are looking for an driven, commercially minded and relationship-focused Regional Sales Manager – Onshore Canada to grow Bayswater’s presence and student recruitment across the Canadian…
Added 1 hour ago
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Senior Manager, Transaction Services
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Added 1 hour ago
Product Manager - Des Moines, IA
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Added 2 hours ago
CC
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Achieve monthly revenue goals by selling into the nation's largest commercial and retail buildings; office parks and professional campuses
Added 2 hours ago
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Contractor Sales Part Time - WOODSTOCK
The Home Depot
Woodstock, ON
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…building relationships and selling products to industrial, commercial and other professional customers. Key responsibilities for this position include providing outstanding service to…
Added 3 hours ago
PG
Planning Manager
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- Full-time
Work closely with construction, engineering and commercial teams to ensure the programme reflects actual delivery.
Added 3 hours ago
AI
Retail Marketing Manager
Anker Innovations
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
About the RoleWe are looking for a Retail Marketing Manager to drive marketing strategy and execution across key retail accounts in Canada. This role will support the growth of Anker's…
Added 4 hours ago
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Project Manager (Design-Build)
Avia NG Airport Consultants
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We are currently seeking a client-oriented Design-Build Project Manager to join our team in Richmond Hill.
Added 4 hours ago
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Kitchen Manager
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Buffalo, AB
- Internship
The Kitchen Manager is responsible for directing the day-to-day operation of the kitchen to ensure Opaa! standards are met and maintained, and the kitchen is compliant with all safety and…
Added 4 hours ago
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This position reports to the Digital Marketing and Communication Manager.
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Sales Support Specialist
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This position reports to the Digital Marketing and Communication Manager.
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Strategic Partner Manager, Data Strength, Global Channel Partners
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Added 5 hours ago
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Account Manager
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At MechaTronix, we are looking for an Account Manager to further develop our presence in the Canadian market.
Added 5 hours ago
EI
Accountant (ECH-ON)
Echelon Insurance
Mississauga, ON
- Contract
Year End Audit: Prepare working papers for auditor's review, discuss any variances, and provide explanations in addition to assisting the Accounting Manager on year-end audit functions.
Added 5 hours ago
CC
Accountant (ECH-ON)
CAA Club Group
Mississauga, ON
- Contract
Year End Audit: Prepare working papers for auditor's review, discuss any variances, and provide explanations in addition to assisting the Accounting Manager on year-end audit functions.
Added 6 hours ago
Restaurant General Manager - Reflections
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Rosewood Hotel Georgia, a Rosewood Hotel, is looking for an exceptional and multi-talented Restaurant General Manager - Reflections is accountable for the overall leadership, performance,…

Options Consulting Solutions

Inside Sales Associate

Ottawa, ON, Canada

$60,000 to $65,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Nov 8, 2026
Experience: College diploma in a relevant field and 1 year work experience.
Posting language: English
Posted: Oct 9, 2026

Original job description

INSIDE SALES ASSOCIATE

COMMERCIAL DISTRIBUTION

FULL-TIME, IN OFFICE

OTTAWA, ONTARIO

Are you skilled at turning complex product knowledge into clear, confident recommendations?

Do you take pride in accuracy and detail, knowing your work directly impacts customer satisfaction?

The Company

Our client is a leading supplier/distributor, catering to both wholesale and retail customers. Renowned for their exquisite range and commitment to exceptional service, they've established a reputation for providing top-tier products in the industry.

Company Perks and Rewards

Competitive Salary ($60K-$66K base)
3 Weeks’ Vacation
RRSP Matching & Generous Benefits
Profit sharing (typically $2,000.00 – $3500.00 per year)
Ample growth opportunities

The Job!

As the Inside Sales Associate, you will receive customer sales orders via various authorized means available to customers by the organization. Your key responsibilities will include the following:

Ensure the accurate entry into the system of all information required for order picking and delivery, in accordance with established procedure. Contact customers directly to request supplemental information as needed.
Receive customer requests for information, including but not limited to pricing, availability and delivery. Respond to customer or forward the request, in accordance with established procedures.
Receive requests for non-complex technical information from customers. Determine the needs of the customer, conduct research as necessary and provide information to the customer in a timely manner. Escalate complex requests in accordance with established procedures.
Address minor customer complaints or escalate issues for next level resolution in accordance with established procedures.
Responsible to actively use selling techniques to increase sales through use and promotion of complementary and/or substitution products and specially priced items.
Contact customers regarding products and pricing as required/requested. Report on customer activity to the department manager.
Maintain up to date knowledge of the Company’s product offering.
Follow-up with customers regarding reserve orders and quotes as directed by the department manager.

What you bring to the job

You are someone who is an analytical thinker with sound problem-solving skills and attention to detail. You also come with:

College diploma in a relevant field and 1 year work experience.
Ideal industries, Plumbing, HVAC, distribution, wholesale, construction, retail, electrical.
Strong communication and interpersonal skills with the ability to build positive customer relationships.
Proficient in interpreting plans, estimates, and technical product information.
Demonstrated tact, diplomacy, and ability to work effectively under pressure.
Adaptable, motivated, and diligent, with a commitment to continuous learning of company products.
Candidates with project coordination experience in construction will be given preference

Qualified job seekers are asked to apply with attention to Gregory Lienhart. Reference #13954.

Expected Compensation: CAD $60,000.00 - $66,000.00 per annum.

Existing Position Vacancy: Yes

I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role!

Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.

You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and LinkedIn pages. Follow us on Facebook for job searching tips and other updates.

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More about this job

Responsibilities

Process customer sales orders accurately, respond to inquiries about pricing, availability, delivery, and non-complex technical information, and escalate complex requests or complaints as needed. Promote complementary, substitute, and specially priced products, follow up on quotes and reserve orders, report customer activity, and maintain current product knowledge.

Requirements

A relevant college diploma and at least one year of work experience are required; experience in plumbing, HVAC, distribution, wholesale, construction, retail, or electrical industries is relevant. Candidates should have strong communication and problem-solving skills, attention to detail, the ability to interpret plans and technical product information, and project coordination experience in construction is preferred.

Skills

Order Entry Accuracy
Customer Service
Sales Techniques
Product Knowledge
Technical Product Information
Plan Interpretation
Pricing and Availability Research
Customer Relationship Building
Communication
Problem-Solving
Attention to Detail
Project Coordination
Complaint Resolution
Time Management
Adaptability
Working Under Pressure

Benefits

Three Weeks' Vacation
RRSP Matching
Generous Benefits
Profit Sharing
Growth Opportunities

Visa sponsorship

Not detected in the job text

Hiring contact

Gregory Lienhart

Keywords

Inside Sales
Commercial Distribution
Customer Orders
Order Entry
Order Picking
Delivery
Customer Inquiries
Pricing
Product Availability
Technical Product Information
Sales Techniques
Complementary Products
Substitute Products
Customer Complaints
Quotes
Reserve Orders
Product Knowledge
Plan Interpretation
Estimates
Project Coordination
Plumbing
HVAC
Wholesale
Construction
Retail
Electrical

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