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Added 2 mins ago
WL
Inside Sales Expert - West
Weidmuller Ltd
Calgary, AB
- $60,000 to $70,000 CAD / year
- Full-time
The Inside Sales Expert is responsible for driving inside sales activities while working closely with Field Sales, Marketing, Client Relations, and Distribution Partners to support business…
Added 17 mins ago
GB
Inside Sales Representative
GENTEK BUILDING PRODUCTS LTD
Kitchener, ON
- $26 to $29 CAD / hour
- Full-time
As a Branch Inside Sales Support Representative, you are an essential part of the Gentek team. You will make sure our customers get the products and/or information they need and get them on…
Added 17 mins ago
EI
Inside Sales Representative - Automotive
EBlock Inc.
NB · NS · PE
- Full-time
Work closely with your Territory Sales Manager, and others in your territory, to quickly and efficiently work IF bids post sale day.
Added 32 mins ago
BC
Benefit Brow & Beauty Expert !
BENEFIT COSMETICS SERVICES
Brantford, ON
- $18.3 to $19.7 CAD / hour
- Part-time
Experience in a retail/customer service environment
Added 32 mins ago
BC
Benefit Brow & Beauty Expert !
BENEFIT COSMETICS SERVICES
Niagara Falls, ON
- $18.3 to $19.7 CAD / hour
- Part-time
Experience in a retail/customer service environment
Added 32 mins ago
BC
Benefit Brow & Beauty Expert !
BENEFIT COSMETICS SERVICES
Windsor, ON
- $18.3 to $19.7 CAD / hour
- Part-time
Experience in a retail/customer service environment
Added 32 mins ago
BC
Esthéticienne & Expert Beauté !
BENEFIT COSMETICS SERVICES
Vaudreuil-Dorion, QC
- $17.4 to $19.5 CAD / hour
- Full-time
Expérience dans un environnement de vente au détail ou de service à la clientèle
Added 32 mins ago
BC
Freelance Brow & Beauty Expert!
BENEFIT COSMETICS SERVICES
Guelph, ON · Kitchener, ON · Waterloo, ON
- $18.3 to $19.7 CAD / hour
- Temporary
Join us in our mission to empower individuals to look and feel their best, both inside and out. Discover how your unique talents can shine in a vibrant and inclusive environment at Benefit…
Added 32 mins ago
BC
Freelance Sales Advisor (Demo)
BENEFIT COSMETICS SERVICES
Sudbury, ON
- $18.3 to $19.7 CAD / hour
- Temporary
Benefit Canada is looking for a fabulous Freelance Sales Advisor to rock it at our Sudbury Shoppers Drug Mart!
Added 32 mins ago
AI
Service Porter - Tower Chrysler Dodge Jeep Ram
AutoCanada Inc.
Calgary, AB
- $15 to $17 CAD / hour
- Full-time
In this position, the Service Porter will be responsible for transporting customers as needed, cleaning the interior and exterior of vehicles owned by customers and those that will be…
Added 32 mins ago
Outside Sales
Next Supply
Vaughan, ON
Direct sourcing requests to the appropriate internal departments, including Inside Sales, Bid Specification, Project Management, and Heating.
Added 32 mins ago
NS
Hydronics Inside Sales
Next Supply
Vaughan, ON
- Full-time
As Hydronics Inside Sales, you will ensure that all customer orders (via phone, email, or fax) are processed promptly. This front-line customer service role is crucial to the sales cycle,…
Added 32 mins ago
NS
Outside Sales - Barrie Location
Next Supply
Barrie, ON
- Full-time
Direct sourcing requests to the appropriate internal departments, including Inside Sales, Bid Specification, Project Management, and Heating.
Added 32 mins ago
NS
Inside Sales Account Manager - Kitchener/Waterloo Area
Next Supply
Vaughan, ON
- Full-time
The Inside Sales - Account Manager enhances customer and co-worker experiences by being the key point of contact between Next and plumbing Contractors to grow the customer base and increase…
Added 32 mins ago
NS
Outside Sales - GTA Locations
Next Supply
Vaughan, ON
- Full-time
Direct sourcing requests to the appropriate internal departments, including Inside Sales, Bid Specification, Project Management, and Heating.
Added 32 mins ago
NS
Inside Sales
Next Supply
Vaughan, ON
- Full-time
The Inside Sales position enhances customer and co-worker experiences by delivering customer order support, providing timely product knowledge, collaborating across departments and…
Added 2 hours ago
HI
Technical Sales Manager
Hillmar Industries Ltd.
Delta, BC
- Full-time
We are seeking an experienced and strategic Director of Sales to lead and manage all sales functions. This role is responsible for directing both inside and outside sales teams, maintaining…
Added 2 hours ago
WC
Inside Sales Representative I
White Cap Canada
Abbotsford, BC
- Full-time
Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and…
Added 2 hours ago
K
Customer Success Manager
Klue
Remote, Canada
- $75,000 to $105,000 CAD / year
- Full-time
- Remote
Lead the Account Team. You own the account, which means owning the strategy and everyone working inside it. Win-Loss Researchers, PMAs, Sales, AI Solutions. You set the direction. They…
Added 3 hours ago
R
Branch Manager Advisor
RBC
Wawanesa, MB
- Full-time
Lead your team from the front, actively engaging clients inside and outside the branch, providing complex advice solutions and modelling key behaviors with an emphasis on teamwork to meet…
Added 3 hours ago
HS
Customer Service Representative / Inside Sales
Hercules SLR
NS · Dartmouth, NS
- Full-time
We are looking for a full time Customer Service Representative/Inside Sales to join our team in our Stellar Industrial branch located in Dartmouth, NS. Our ideal candidate will represent…
Added 3 hours ago
AC
Customer Account Manager
Aston Carter
Woodbridge, ON
- $70,000 to $100,000 CAD / year
- Full-time
Provide inside sales support, including quoting, order entry, and customer follow-up, to ensure timely responses and a professional customer experience.
Added 4 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 5 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Charlottetown, PE
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 5 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
St. John's, NL · Greater St. John's Metropolitan Area
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…

Options Consulting Solutions

Inside Sales Associate

Ottawa, ON, Canada

$60,000 to $65,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Nov 8, 2026
Experience: College diploma in a relevant field and 1 year work experience.
Posting language: English
Posted: Oct 9, 2026

Original job description

INSIDE SALES ASSOCIATE

COMMERCIAL DISTRIBUTION

FULL-TIME, IN OFFICE

OTTAWA, ONTARIO

Are you skilled at turning complex product knowledge into clear, confident recommendations?

Do you take pride in accuracy and detail, knowing your work directly impacts customer satisfaction?

The Company

Our client is a leading supplier/distributor, catering to both wholesale and retail customers. Renowned for their exquisite range and commitment to exceptional service, they've established a reputation for providing top-tier products in the industry.

Company Perks and Rewards

Competitive Salary ($60K-$66K base)
3 Weeks’ Vacation
RRSP Matching & Generous Benefits
Profit sharing (typically $2,000.00 – $3500.00 per year)
Ample growth opportunities

The Job!

As the Inside Sales Associate, you will receive customer sales orders via various authorized means available to customers by the organization. Your key responsibilities will include the following:

Ensure the accurate entry into the system of all information required for order picking and delivery, in accordance with established procedure. Contact customers directly to request supplemental information as needed.
Receive customer requests for information, including but not limited to pricing, availability and delivery. Respond to customer or forward the request, in accordance with established procedures.
Receive requests for non-complex technical information from customers. Determine the needs of the customer, conduct research as necessary and provide information to the customer in a timely manner. Escalate complex requests in accordance with established procedures.
Address minor customer complaints or escalate issues for next level resolution in accordance with established procedures.
Responsible to actively use selling techniques to increase sales through use and promotion of complementary and/or substitution products and specially priced items.
Contact customers regarding products and pricing as required/requested. Report on customer activity to the department manager.
Maintain up to date knowledge of the Company’s product offering.
Follow-up with customers regarding reserve orders and quotes as directed by the department manager.

What you bring to the job

You are someone who is an analytical thinker with sound problem-solving skills and attention to detail. You also come with:

College diploma in a relevant field and 1 year work experience.
Ideal industries, Plumbing, HVAC, distribution, wholesale, construction, retail, electrical.
Strong communication and interpersonal skills with the ability to build positive customer relationships.
Proficient in interpreting plans, estimates, and technical product information.
Demonstrated tact, diplomacy, and ability to work effectively under pressure.
Adaptable, motivated, and diligent, with a commitment to continuous learning of company products.
Candidates with project coordination experience in construction will be given preference

Qualified job seekers are asked to apply with attention to Gregory Lienhart. Reference #13954.

Expected Compensation: CAD $60,000.00 - $66,000.00 per annum.

Existing Position Vacancy: Yes

I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role!

Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.

You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and LinkedIn pages. Follow us on Facebook for job searching tips and other updates.

Apply About employer

More about this job

Responsibilities

Process customer sales orders accurately, respond to inquiries about pricing, availability, delivery, and non-complex technical information, and escalate complex requests or complaints as needed. Promote complementary, substitute, and specially priced products, follow up on quotes and reserve orders, report customer activity, and maintain current product knowledge.

Requirements

A relevant college diploma and at least one year of work experience are required; experience in plumbing, HVAC, distribution, wholesale, construction, retail, or electrical industries is relevant. Candidates should have strong communication and problem-solving skills, attention to detail, the ability to interpret plans and technical product information, and project coordination experience in construction is preferred.

Skills

Order Entry Accuracy
Customer Service
Sales Techniques
Product Knowledge
Technical Product Information
Plan Interpretation
Pricing and Availability Research
Customer Relationship Building
Communication
Problem-Solving
Attention to Detail
Project Coordination
Complaint Resolution
Time Management
Adaptability
Working Under Pressure

Benefits

Three Weeks' Vacation
RRSP Matching
Generous Benefits
Profit Sharing
Growth Opportunities

Visa sponsorship

Not detected in the job text

Hiring contact

Gregory Lienhart

Keywords

Inside Sales
Commercial Distribution
Customer Orders
Order Entry
Order Picking
Delivery
Customer Inquiries
Pricing
Product Availability
Technical Product Information
Sales Techniques
Complementary Products
Substitute Products
Customer Complaints
Quotes
Reserve Orders
Product Knowledge
Plan Interpretation
Estimates
Project Coordination
Plumbing
HVAC
Wholesale
Construction
Retail
Electrical

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