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Added 12 mins ago
AL
Wholesale establishment manager
Aecolux Lighting Technology Ltd
Richmond, BC
- $40 to $45 CAD / hour
- Full-time
- On-site
Added 17 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United…
Added 17 mins ago
WC
Cosmetics Associate
Walmart Canada
Coquitlam, BC
- Full-time
…purchase decisions, and resolves concerns or refers them to management when…
Added 32 mins ago
OI
ECE Instructor
Oxford International
Halifax, NS
- $59,280 CAD / year
- Full-time
ECE Instructor (full-time) – ECE Program will support the Program Manager – ECE Program to oversee and be responsible for all Academics, Compliance, and Management of the ECE Program;…
Added 47 mins ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…vision and direction of the platform alongside the engineering manager. You will play a central role in making critical design decisions, driving outcomes across the team, and setting a…
Added 47 mins ago
BR
Safety and Risk Compliance Manager
Brad Ryan - Wright Canada Holdings LTD
Prince George, BC · CAN - SRGI Office - BC
- Full-time
Experience with return-to-work and disability management programs considered an asset.
Added 47 mins ago
SC
shift supervisor - Store# 04965, 404 & Major Mackenzie
Starbucks Coffee Company
Markham, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 47 mins ago
SC
shift supervisor - Store# 04448, BLOOR & JARVIS
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 47 mins ago
SC
shift supervisor - Store# 04863, FAIRVIEW MALL
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 47 mins ago
SC
shift supervisor - Store# 04327, West Broadway & Granville
Starbucks Coffee Company
Vancouver, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 47 mins ago
SC
shift supervisor - Store# 04762, FAIRWAY PLAZA - KITCHENER
Starbucks Coffee Company
Kitchener, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 47 mins ago
SC
shift supervisor - Store# 50276, 959 CHEMONG ROAD
Starbucks Coffee Company
Peterborough, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 47 mins ago
SC
shift supervisor - Store# 57236, SHERWOOD DRIVE & EMERALD DRIVE
Starbucks Coffee Company
Sherwood Park, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 47 mins ago
SC
shift supervisor - Store# 80845, 265 WEBER STREET NORTH
Starbucks Coffee Company
Waterloo, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 47 mins ago
SC
shift supervisor - Store# 04513, The Core
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 47 mins ago
SC
shift supervisor - Store# 04412, BANKERS HALL
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
KD
Accounting manager
Kluane Drilling Ltd.
Whitehorse, YT
- $100,000 to $125,000 CAD / year
- Full-time
- On-site
Added 1 hour ago
AC
Customer Account Manager
Aston Carter
Woodbridge, ON
- $70,000 to $100,000 CAD / year
- Full-time
The Customer Account Manager drives business development within existing aerospace accounts by deepening relationships, identifying new opportunities, and ensuring an exceptional customer…
Added 1 hour ago
Manager, Mergers & Acquisitions
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
We’re searching for a Manager, Mergers & Acquisitions (M&A). Are you searching for new possibilities?
Added 1 hour ago
Product Manager, Commercial Programs
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
We’re searching for a Product Manager, Commercial Programs. Are you searching for new possibilities?
Added 1 hour ago
TE
Project Manager
TC Energy
Calgary, AB · Winnipeg, MB · Bolton, ON
- Full-time
As a Project Manager you will be a key contributor to the management of facilities regulated programs to achieve reliable operation and continuous improvement of all assets located within…
Added 1 hour ago
S
Consultant(e) aux ventes / Sales consultant (Saguenay - Lac St-Jean)
Sysco
Montreal, QC · Sysco Grand Montreal
- Full-time
Se fier aux outils PMT et Deal Manager pour soutenir la croissance du territoire et de la part de marché.
Added 1 hour ago
SC
chef de quart - Store# 59994, NOTRE-DAME AND CELINE DION
Starbucks Coffee Company
Charlemagne, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 61580, 334 DUNDAS STREET EAST
Starbucks Coffee Company
Mississauga, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 52380, ALLISTON
Starbucks Coffee Company
New Tecumseth, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…

Options Consulting Solutions

Inside Sales Associate

Ottawa, ON, Canada

$60,000 to $65,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Nov 8, 2026
Experience: College diploma in a relevant field and 1 year work experience.
Posting language: English
Posted: Oct 9, 2026

Original job description

INSIDE SALES ASSOCIATE

COMMERCIAL DISTRIBUTION

FULL-TIME, IN OFFICE

OTTAWA, ONTARIO

Are you skilled at turning complex product knowledge into clear, confident recommendations?

Do you take pride in accuracy and detail, knowing your work directly impacts customer satisfaction?

The Company

Our client is a leading supplier/distributor, catering to both wholesale and retail customers. Renowned for their exquisite range and commitment to exceptional service, they've established a reputation for providing top-tier products in the industry.

Company Perks and Rewards

Competitive Salary ($60K-$66K base)
3 Weeks’ Vacation
RRSP Matching & Generous Benefits
Profit sharing (typically $2,000.00 – $3500.00 per year)
Ample growth opportunities

The Job!

As the Inside Sales Associate, you will receive customer sales orders via various authorized means available to customers by the organization. Your key responsibilities will include the following:

Ensure the accurate entry into the system of all information required for order picking and delivery, in accordance with established procedure. Contact customers directly to request supplemental information as needed.
Receive customer requests for information, including but not limited to pricing, availability and delivery. Respond to customer or forward the request, in accordance with established procedures.
Receive requests for non-complex technical information from customers. Determine the needs of the customer, conduct research as necessary and provide information to the customer in a timely manner. Escalate complex requests in accordance with established procedures.
Address minor customer complaints or escalate issues for next level resolution in accordance with established procedures.
Responsible to actively use selling techniques to increase sales through use and promotion of complementary and/or substitution products and specially priced items.
Contact customers regarding products and pricing as required/requested. Report on customer activity to the department manager.
Maintain up to date knowledge of the Company’s product offering.
Follow-up with customers regarding reserve orders and quotes as directed by the department manager.

What you bring to the job

You are someone who is an analytical thinker with sound problem-solving skills and attention to detail. You also come with:

College diploma in a relevant field and 1 year work experience.
Ideal industries, Plumbing, HVAC, distribution, wholesale, construction, retail, electrical.
Strong communication and interpersonal skills with the ability to build positive customer relationships.
Proficient in interpreting plans, estimates, and technical product information.
Demonstrated tact, diplomacy, and ability to work effectively under pressure.
Adaptable, motivated, and diligent, with a commitment to continuous learning of company products.
Candidates with project coordination experience in construction will be given preference

Qualified job seekers are asked to apply with attention to Gregory Lienhart. Reference #13954.

Expected Compensation: CAD $60,000.00 - $66,000.00 per annum.

Existing Position Vacancy: Yes

I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role!

Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.

You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and LinkedIn pages. Follow us on Facebook for job searching tips and other updates.

Apply About employer

More about this job

Responsibilities

Process customer sales orders accurately, respond to inquiries about pricing, availability, delivery, and non-complex technical information, and escalate complex requests or complaints as needed. Promote complementary, substitute, and specially priced products, follow up on quotes and reserve orders, report customer activity, and maintain current product knowledge.

Requirements

A relevant college diploma and at least one year of work experience are required; experience in plumbing, HVAC, distribution, wholesale, construction, retail, or electrical industries is relevant. Candidates should have strong communication and problem-solving skills, attention to detail, the ability to interpret plans and technical product information, and project coordination experience in construction is preferred.

Skills

Order Entry Accuracy
Customer Service
Sales Techniques
Product Knowledge
Technical Product Information
Plan Interpretation
Pricing and Availability Research
Customer Relationship Building
Communication
Problem-Solving
Attention to Detail
Project Coordination
Complaint Resolution
Time Management
Adaptability
Working Under Pressure

Benefits

Three Weeks' Vacation
RRSP Matching
Generous Benefits
Profit Sharing
Growth Opportunities

Visa sponsorship

Not detected in the job text

Hiring contact

Gregory Lienhart

Keywords

Inside Sales
Commercial Distribution
Customer Orders
Order Entry
Order Picking
Delivery
Customer Inquiries
Pricing
Product Availability
Technical Product Information
Sales Techniques
Complementary Products
Substitute Products
Customer Complaints
Quotes
Reserve Orders
Product Knowledge
Plan Interpretation
Estimates
Project Coordination
Plumbing
HVAC
Wholesale
Construction
Retail
Electrical

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