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Added 2 mins ago
EC
Senior Customer Success Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
Own and lead strategic customer success for complex customer accounts, building trusted relationships with executive, political, and senior civil service stakeholders.
Added 2 mins ago
EC
Senior Customer Success Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Own and lead strategic customer success for complex customer accounts, building trusted relationships with executive, political, and senior civil service stakeholders.
Added 32 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Develop, implement, monitor, and evaluate departmental policies, procedures, workflows, and service delivery models to support operational excellence and evidence-based practice.
Added 1 hour ago
FA
Technical Asset Management Engineer
FTAI Aviation
Montreal, QC
- Full-time
Supports the powerplant engineers within the production-oriented delivery cell (POD) through technical guidance on inspection discrepancies, workscope changes, and other technical issues
Added 1 hour ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11734
Added 1 hour ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 1 hour ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 1 hour ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The successful candidate will lead the identification, assessment, prioritization, delivery, adoption, and continuous improvement of enterprise AI initiatives. This role will work closely…
Added 1 hour ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 1 hour ago
SM
RQ11735 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735
Added 1 hour ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst to lead business analysis activities for large-scale digital initiatives, enterprise platform features, integrations, and the…
Added 1 hour ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11734
Added 1 hour ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst to lead business analysis activities for large-scale digital initiatives, enterprise platform features, integrations, and the…
Added 1 hour ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11734
Added 1 hour ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11845
Added 1 hour ago
SM
RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…opportunities, develop recommendations, and ensure the successful delivery of business analysis services in alignment with Ontario Public Service (OPS) methodologies, standards, and…
Added 1 hour ago
SM
RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…opportunities, develop recommendations, and ensure the successful delivery of business analysis services in alignment with Ontario Public Service (OPS) methodologies, standards, and…
Added 1 hour ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The successful candidate will lead the identification, assessment, prioritization, delivery, adoption, and continuous improvement of enterprise AI initiatives. This role will work closely…
Added 1 hour ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The successful candidate will lead the identification, assessment, prioritization, delivery, adoption, and continuous improvement of enterprise AI initiatives. This role will work closely…
Added 1 hour ago
SM
RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…opportunities, develop recommendations, and ensure the successful delivery of business analysis services in alignment with Ontario Public Service (OPS) methodologies, standards, and…
Added 1 hour ago
SM
RQ11735 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735
Added 1 hour ago
SM
RQ11735 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11735
Added 1 hour ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst to lead business analysis activities for large-scale digital initiatives, enterprise platform features, integrations, and the…
Added 1 hour ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11845
Added 1 hour ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11845

Optisigma Inc.

Senior Business Analyst

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Optisigma, a digital transformation consulting firm recognized for the excellence of its services and its client-centric approach, is looking for a passionate Senior Business Analyst to join our dynamic team. If you have solid experience in digital transformation and want to contribute to large-scale projects while playing a key role in guiding our clients toward innovation and operational efficiency, we'd love to meet you. Join a team where your expertise will be valued and your professional growth encouraged.

Nos avantages :

Group insurance including dental, telemedicine, paramedical and more
RRSP programs
Training tailored to your professional goals
A dynamic, human-sized team that listens to your needs
And much more!

Tu as le profil suivant :

Hold at least one of the following business analysis certifications: CBAP, CCBA, PMI-PBA or BCS Certificate in Business Analysis Practice (copy of certificate required);
At least 10 years of experience as a Business Analyst or Business Systems Analyst on enterprise-level business transformation, within the last 15 years;
At least 5 years, within the last 10 years, in each of the following areas: end-to-end business process modelling (As-Is/To-Be, business rules); data and information analysis (data dictionaries or inventories); interface and integration analysis; requirements elicitation and documentation, including acceptance criteria; requirements traceability; intake, triage and feasibility assessment of business requests;
Communicate fluently in professional English, both orally and in writing (advanced level);
At least 5 years designing or operating structured intake, triage and demand management functions in enterprise environments (7 years or more strongly preferred) (asset);
At least 5 years in Agile or hybrid delivery environments on enterprise-level initiatives (user stories, backlog refinement, Definition of Done) (asset);
At least 5 years providing decision support with governance, validation and traceability of analysis outputs (asset);
Experience aligning business analysis with enterprise architecture or ERP initiatives (e.g., SAP, Oracle) within the last 5 years (asset);
At least 3 years developing data-related business analysis artefacts, including conceptual or logical data modelling (asset)

Tes missions seront notamment:

Help design and operate a structured intake, triage and demand management process, from request assessment to routing recommendation;
Write user stories, backlog items and acceptance criteria, and agree on definitions of Done with delivery teams;
Lead backlog refinement and prioritization sessions alongside product owners and developers;
Compare delivery options (configuration, low-code/no-code, custom build) and recommend a preferred approach, with its risks and mitigations;
Produce value stream maps, story maps, workflows and decision trees that make business logic and dependencies visible;
Align requirements and solutions with enterprise architecture principles and the target ERP environment;
Keep decision logs and traceability records that support governance, validation and auditability;
Coach internal staff and hand over processes, templates and lessons learned so the function can run on its own.

Qui sommes-nous?

Optisigma is a Quebec-based consulting firm dedicated to supporting its clients with their information technology needs. Our team brings the expertise required to lead initiatives of all sizes, drawing on the most proven methodologies and practices. Our consultants have a strong track record with leading organizations across Quebec, in both the private and public sectors.

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More about this job

Responsibilities

Design and operate structured intake, triage, and demand management processes; develop user stories, acceptance criteria, process maps, and decision-support materials; and lead backlog refinement and prioritization. Assess delivery options, align requirements with enterprise architecture and ERP environments, maintain traceability and governance records, and coach internal staff for a sustainable handover.

Requirements

Requires a recognized business analysis certification and at least 10 years of enterprise-level business transformation experience as a Business Analyst or Business Systems Analyst. Candidates must also have at least five years of experience in the specified analysis disciplines and advanced professional English; experience with demand management, Agile delivery, governance, ERP initiatives, and data modeling is an asset.

Skills

Business Analysis
Business Process Modeling
Data and Information Analysis
Interface and Integration Analysis
Requirements Elicitation and Documentation
Acceptance Criteria
Requirements Traceability
Intake and Triage
Demand Management
Agile Delivery
Backlog Refinement
Enterprise Architecture
ERP Alignment
Data Modeling
Governance and Validation
Professional English Communication

Benefits

Group Insurance
Dental Coverage
Telemedicine
Paramedical Coverage
RRSP Programs
Professional Training

Visa sponsorship

Not detected in the job text

Keywords

CBAP
CCBA
PMI-PBA
BCS Certificate in Business Analysis Practice
Business Analysis
Business Systems Analysis
Digital Transformation
Enterprise Business Transformation
Business Process Modeling
As-Is and To-Be Analysis
Business Rules
Data Dictionaries
Data Inventories
Interface Analysis
Integration Analysis
Requirements Elicitation
Acceptance Criteria
Requirements Traceability
Demand Management
Agile
Hybrid Delivery
User Stories
Backlog Refinement
Definition of Done
Enterprise Architecture
ERP
SAP
Oracle
Conceptual Data Modeling
Logical Data Modeling

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