Find work in Canada.

324,583 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 16 mins ago
Client Onboarding specialist
Maven Workforce Inc.
Toronto, ON
Contract
As an Analyst in the Client Onboarding & Service team, your primary focus will involve supporting clients within your portfolio on all day-to-day service and support requests. You will be…
Added 16 mins ago
Learning Management Systems (LMS) Analyst
Halton Regional Police Service
Oakville, ON
$97,000 to $108,443 CAD / year
Full-time
We are seeking an Learning Management Systems (LMS) Analyst to help drive our HRPS initiatives, supporting training projects and initiatives that will yield outcomes for our police service…
Added 16 mins ago
Senior Financial Analyst (6 month contract)
Vaco by Highspring
Toronto, ON · Greater Toronto Area, Canada
$50 to $60 CAD / hour
Contract
· Support finance transformation initiatives, including process documentation, testing, implementation activities, data validation, and process improvement efforts.
Added 47 mins ago
Systems, Security & Automation Specialist
Vanier
London, ON
Full-time
Automation & Process Improvement- Develop and maintain automation scripts.
Added 1 hour ago
Senior Financial Planning Analyst
Robert Half
London, ON
$90,000 to $120,000 CAD / year
Full-time
Lead the annual budgeting process across multiple departments
Added 2 hours ago
Financial Analyst - Reporting & Analytics
Spin Master
Toronto, ON
Full-time
As a Financial Analyst – Reporting & Analytics, you will play an important role in driving financial visibility and operational value-add insights for our North America market and the…
Added 2 hours ago
Operations Analyst
CLEAResult
Toronto, ON
Full-time
To join our team as an Operations Analyst. Program and Operations support staff play a key role in ensuring the seamless execution of projects and programs, both internally and externally,…
Added 2 hours ago
Application Support and Test Analyst Public Health Information Systems
Provincial Health Services Authority
Vancouver, BC
Full-time
Assists with business process redesign by providing input/feedback to the team on processes and opportunities for process improvement and optimal use of the application and related tools to…
Added 2 hours ago
Business Analyst, Optimization & Performance
Fairmont Hotels & Resorts
Banff, AB
Full-time
Facilitate stakeholder discussions, requirements gathering, and process improvement workshops.
Added 2 hours ago
Configuration and Data Management (CADM) Analyst
Engineering Search Firm Inc.
Mississauga, ON
$65,000 to $75,000 CAD / year
Full-time
Our client, an established heavy equipment manufacturer with facilities across North America, is seeking a CADM Analyst to join a multi-disciplinary team supporting Engineering, Sales,…
Added 2 hours ago
Operations Analyst
CLEAResult
Toronto, ON · Greater Toronto Area, Canada
Full-time
To join our team as an Operations Analyst. Program and Operations support staff play a key role in ensuring the seamless execution of projects and programs, both internally and externally,…
Added 2 hours ago
Operations Analyst (Toronto-based) – Remote
Agoda
Toronto, ON
Collaborate with stakeholders to identify high-value opportunities for automation, intelligent reporting, data analysis, documentation, and internal process improvement.
Added 2 hours ago
Data Analyst
Nova Scotia Power
Halifax, NS
Full-time
Are you passionate about transforming data into meaningful insights that drive business decisions? As a Data Analyst on the Data Insights & Analytics team within Customer & Grid…
Added 3 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Support process manufacturing capability studies and improvement projects.
Added 3 hours ago
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
Full-time
Identify and troubleshoot data quality issues and process improvement opportunities
Added 3 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Support process manufacturing capability studies and improvement projects.
Added 3 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
4+ years process improvement, data, or technology project experience would be a strong asset.
Added 4 hours ago
Collections Analyst
CPKC
Winnipeg, MB
Full-time
As the Analyst, Receivables Management (Collections Analyst), you will ensure the timely collection of all amounts due under customer contracts and tariffs while maintaining a strong client…
Added 6 hours ago
Analyst
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Full-time
Organization Chart Analyst Are you someone who asks questions, notices inconsistencies and enjoys bringing order to complexity? The Organization Design team is looking for an Analyst to…
Added 7 hours ago
Academic Business Analyst
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
Full-time
…Academics and the Senior Management team. The Academic Business Analyst will analyze existing strategies, processes and policies, measure the effectiveness of current practices, identify…
Added 7 hours ago
Reporting Analyst
AtkinsRéalis
Mississauga, ON
Full-time
Support data automation and process improvement initiatives that increase reporting efficiency, reliability, and consistency.
Added 7 hours ago
Senior Privacy Analyst
SOTI
Mississauga, ON
Full-time
Support the development and improvement of SOTI’s AI governance program.
Added 7 hours ago
Stagiaire analyste d'affaires en IA et automatisation / AI & Automation Business Analyst Intern
ACCA Careers
Quebec, QC
Volunteer
As a Business Analyst Intern, you will contribute to project planning, requirements gathering, stakeholder communication, and presentation of insights. You'll gain exposure to…
Added 7 hours ago
Cybersecurity Systems Engineering, Intermediate
General Dynamics Missions System International
Calgary, AB
Full-time
We’re looking for an Intermediate Systems Engineering Analyst to work with our Applications team. In this role you will help shape the evolution of the Land Command, Control,…
Added 8 hours ago
Senior Governance & Control Analyst
TD
Toronto, ON
Full-time
Reporting to the Senior Manager, the Analyst will be part of the G&C Risk Control Self Assessment Transformation team. The role's mandate is to execute the internal control testing plan,…

OPTrust

Team Leader, Business Support Services

Toronto, ON, Canada

Pay: The range of expected compensation for this position is $125,456 to $154,517 per year.
Job type: Contract
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Team Leader, Business Support Services

Type: Contract - 12 Month

Location: Toronto (Hybrid)

Posting Date: September 29, 2026

At OPTrust, paying pensions today, preserving pensions for tomorrow is our mission and business.

When you choose OPTrust, you join a team of smart, talented people who fuel our success and have a passion for pensions. Everyone at OPTrust – in Toronto, London and Sydney – makes a meaningful impact. Our culture is driven by team members with different backgrounds and perspectives creating an inclusive and fulfilling place to work for everyone. We work in a fast-paced environment, but we find time to have fun and give back to the community.

What OPTrust offers you

Unique culture rooted in our core values – collaboration and teamwork, integrity, respect, flexibility, excellence and continuous improvement.
A purpose-driven environment where we all work towards the common goal of paying pensions today and preserving pensions for tomorrow.
A flexible, hybrid work model.
Benefits package after six months of consecutive employment.
Optional membership in our world-class defined benefit pension plan.
A dedicated inclusion, diversity and equity strategy with meaningful opportunities to participate, including our employee-led resource groups.

About the role

The Team Leader, Business Support Services (“BSS”) will lead the hybrid business / technology team in key program activities such as the development of relevant strategies, requirements gathering, process mapping etc. The position also requires building, maintaining, and enhancing excellent relations with business partners and acting as a liaison between the vendor and business teams.

What you’ll do

Conducts research, develops standards and methodologies for business analysis activities based on industry standards and best practices.
Leads the business and technology teams in the business requirements gathering activities – organizes and lead business and system process reviews, engage business clients to elicit business requirements, uncover areas for improvement, conduct gap analysis and collaboratively participate in the development of effective solutions to address program objectives, and prepares recommendations for PATH management.
Directs the efforts of the Business Analysts on the team in large-scale, high-risk initiatives involving multiple domains, with focus on quality and accuracy.
Leads the documentation of business requirements, builds process maps, workflows, and other related documents for business requirements to support the PATH program.
Monitors program risk, conducts impact analysis and executes post implementation activities.
Ensures delivery of critical path items from subject matter experts or business unit owners.
Employs effective strategies to proactively mitigate risks and facilitate resolution of problems, identifies impacts and risks of complex issues and communicates to PATH management.
Reviews the functional/design specification for multiple stakeholders and/or the PATH vendor to ensure it meets the requirements approved in the business specification.
Leads the development and documentation of testing strategies and ensure that testing activities effectively represent business requirements and system goals, fulfill end-user requirements and enables the effective identification of existing or potential issues.
Convert business requirements into user stories, use cases and test cases.
Leads, and supports as needed, the PATH team through user acceptance test planning and execution.
Conducts analysis of issues identified in testing, documenting any system problems and discussing such problems with appropriate parties to advise of issues, recommends corrective measures and follow through with appropriate resolution.
Ensures that OPTrust standards and industry best practices are applied as business requirement and testing documentations are developed and updated.
Develops and recommends to users, methods for case processing where functionality does not exist
Develops informal and formal training; prepares training plan, develops training program based on business training/developmental needs.
Acts as a conduit between the business and the developer by ensuring that issues are addressed, documented and communicated to relevant stakeholders.
Provides coaching, training, mentoring, and direction to Business Analysts and Quality Analysts.
Provides back-up to the Senior Project Leader role and other duties as assigned.

What you bring

Experience working as a Senior Business Analyst on large transformational programs with data conversion experience is an asset and/or 5+ years of recent hands-on experience working on large scope multidivisional projects, specifically involving defined benefit pension plans.
Post-Secondary Education in a related field is preferred.
Experience working with business stakeholders to compile business requirements, challenge the status quo, deliver innovative solutions that tackle business problems across multiple lines of business.
Experience in leading Business Analysts and Quality Assurance teams.
Experience in designing and executing testing automation is a strong asset.
Expert business analysis skills, with strong attention to detail and accuracy.
Demonstrated professional experience in analytical and conceptual thinking skills, with the ability to evaluate complex situations and synthesize relevant information.
Knowledge of system development life cycle, IT processes and ability to grasp complex situations and translate it into business language.
Ability to work with minimal direct supervision, ability to conceptualize and think creatively, possessing critical thinking ability. High degree of accountability.
Effective planning, time management, organizational skills with strong ability to manage multiple priorities to meet deadlines in fast-paced settings.
Proven ability to lead teams successfully through the business requirements, solutioning and testing phases of project implementations.
Ability to prepare effective training materials, lead training sessions and/or provide one-on-one assistance.
Advanced technical and documentation skills, including proven experience preparing process maps and workflows.
Effective project leadership, communication and inter-personal skills; proven track record as an effective team player and contributor, and participation in consultative processes.
Ability to engage effectively with various levels of management.
Strong aptitude for using tools to prepare word documents, spreadsheets, and presentation materials.
Business re-engineering experience and completion of a business re-engineering program or course is a strong asset.
Expertise in MS Office suite, MS Visio, SQL (Oracle preferrable), JIRA and Confluence (or any other latest defect management suite).
Exemplify OPTrust’s values: collaboration and teamwork, integrity, respect, flexibility, excellence, and continuous improvement.

This posting is for an existing vacancy.

The range of expected compensation for this position is $125,456 to $154,517 per year.

Please submit your application via Workday by October 13, 2026.

Serving a membership as diverse as ours and investing in a global market means cultivating an environment that embraces inclusion, diversity, and equity in everything we do. OPTrust is an organization engaged in building on our unique and diverse strengths. We know a diversity of backgrounds, cultures, gender identities and perspectives are critical to achieving our shared goals.

If you require accommodation at any time during the recruitment process, please send a message to careers@optrust.com, or discuss your needs with the Talent Acquisition Consultant during the telephone screening. We will do our best to work with you and provide appropriate accommodation.

As an organization we’re seeking ways to respond to the Truth and Reconciliation Commission of Canada’s Call to Action 92. We are working with the Canadian Council for Indigenous Business to build bridges with Indigenous communities and partners, and we have created an employee-led Reconciliation Working Group that will work with Indigenous experts to identify a path to reconciliation for our organization.

We thank all interested applicants, however only those under consideration will be contacted.

Apply About employer

More about this job

Responsibilities

Lead business and technology teams through requirements gathering, process reviews, solution development, and testing for large-scale PATH program initiatives. Manage project risks and deliverables, liaise between business stakeholders and vendors, and coach Business Analysts and Quality Analysts.

Requirements

Requires substantial experience leading business analysis and project implementation work, including requirements, solutioning, and testing; experience with large transformational programs or defined benefit pension projects is particularly relevant. Candidates should bring strong analytical, communication, documentation, planning, and team leadership skills, with expertise in tools such as MS Office, Visio, SQL, JIRA, and Confluence.

Skills

Business Analysis
Business Requirements Gathering
Process Mapping
Gap Analysis
Project Leadership
Team Leadership
Quality Assurance
Testing Strategy
User Acceptance Testing
Risk Management
Data Conversion
Training Development
Stakeholder Communication
Business Process Reengineering
SQL
JIRA

Benefits

Flexible Hybrid Work Model
Optional Defined Benefit Pension Plan

Visa sponsorship

Not detected in the job text

Keywords

Business Support Services
PATH Program
Business Analysis
Business Requirements
Process Mapping
Workflows
Gap Analysis
Impact Analysis
Risk Mitigation
Functional Specifications
Testing Strategies
User Stories
Use Cases
Test Cases
User Acceptance Testing
Quality Assurance
Data Conversion
Defined Benefit Pension Plans
System Development Life Cycle
Business Process Reengineering
Training Development
MS Office
MS Visio
SQL
Oracle
JIRA
Confluence
Vendor Liaison

Report this job