Find work in Canada.

324,895 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 32 mins ago
Product Designer (Expert-Level) [AQ-20146]
Aquent
Toronto, ON
$60 to $63 CAD / hour
Contract
Lead design initiatives of medium-to-high complexity, requiring cross-functional alignment across multiple teams and business units.
Added 32 mins ago
Water Project Manager, Engineering
City of St. Louis Office on the Disabled
Water Valley, AB
Full-time
…connections are made correctly, and verifies proper bacteriological testing is performed and proper notice of any boil advisory is…
Added 32 mins ago
Senior Business Analyst, PHIS
Provincial Health Services Authority
Vancouver, BC
Full-time
Coordinates and implements applications by ensuring documentation, writing and testing of applications and verifying that programs are functional and consistent with specifications.
Added 32 mins ago
Application Support and Test Analyst Public Health Information Systems
Provincial Health Services Authority
Vancouver, BC
Full-time
…cases and test scripts and carries out timely and efficient testing of the application. The Analyst works collaboratively with all members of the Clinical Information Solutions team in the…
Added 32 mins ago
Principal Program Manager
Forefront Dermatology
Canada
Full-time
Participate in functional testing, user acceptance testing, and validation activities when necessary.
Added 46 mins ago
Configuration and Data Management (CADM) Analyst
Engineering Search Firm Inc.
Mississauga, ON
$65,000 to $75,000 CAD / year
Full-time
Create and maintain Bills of Material (BOMs) and work orders in the ERP system, working with cross-functional teams to keep them accurate
Added 46 mins ago
VP, Optical Engineering & Manufacturing
Nokia
Ottawa, ON · Kanata, ON
Full-time
Oversee a global manufacturing ecosystem spanning development, testing, qualification, and production sites across North America, Europe, and Asia.Build executive-level relationships with…
Added 46 mins ago
Analyst, Business Systems - Cardiology
Fraser Health
Surrey, BC
Full-time
…business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and…
Added 46 mins ago
Product Owner - Work and Asset Management (WAM)
Nova Scotia Power
Halifax, NS
Full-time
…engagement, and continuous improvement. You'll collaborate with cross-functional teams, lead meaningful change, and help translate complex operational needs into practical technology…
Added 1 hour ago
Business Systems Analyst
Unified Procurement Services Team (UPST)
NB · Chiasson Office, NB
Volunteer
…ownership of assigned system enhancements, integrations, projects, testing, documentation, and end-user training. The Business Systems Analyst serves as a trusted partner and experienced…
Added 1 hour ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Added 1 hour ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
…experience in corporate sustainability reporting and cross-functional ESG project…
Added 1 hour ago
Designer, Development (Service)
Husky Technologies
Bolton, ON
Full-time
Identify possible root causes and verify them through internal and external testing
Added 1 hour ago
Industrial Software Validation|
Husky Technologies
Bolton, ON
Full-time
Proven ability to lead validation planning and testing within cross-functional teams
Added 1 hour ago
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
Full-time
Create system level concept designs in various levels of detail including function block diagrams, CAD layouts, functional decomposition.
Added 1 hour ago
Quality Technician
Husky Technologies
Bolton, ON
Full-time
The Quality Technician Level 4 is responsible for performing inspection, testing, and quality assurance activities to ensure materials, components, and finished products meet defined…
Added 1 hour ago
Applications Engineer
Husky Technologies
Bolton, ON
Full-time
Collaborate with cross-functional experts across Product Development, Advanced Development, Testing, and Validation teams to translate emerging technologies into scalable, customer-focused…
Added 1 hour ago
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
Full-time
Work closely with a team of cross-functional domain experts in Advantage+Elite, Product Development and Validation teams to integrate innovations and new technologies into practical…
Added 1 hour ago
Product Development Engineer|
Husky Technologies
Bolton, ON
Full-time
Create system level concept designs in various levels of detail including function block diagrams, CAD layouts, functional decomposition.
Added 1 hour ago
Designer, Development (Tooling)
Husky Technologies
Bolton, ON
Full-time
Create system level concept designs in various levels of detail including function block diagrams, CAD layouts, functional decomposition.
Added 1 hour ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage…
Added 1 hour ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
…environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires…
Added 1 hour ago
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
Full-time
…and reporting improvements, including stakeholder alignment, testing, documentation, training, communication and adoption. Establish clear implementation plans and work with functional…
Added 1 hour ago
Institutional Compliance Officer Vice President - Canada Derivatives (210386328)
JPMorganChase
Toronto, ON
Full-time
…Framework, including governance, risk assessments, monitoring and testing, issue management, and…
Added 1 hour ago
Sr. Specialist, Digital Operations (12 month contract)
The Home Depot Canada
Toronto, ON
Full-time
The Sr. Specialist, Digital Operations provides trafficking design and functional implementation for all digital media channels. In addition, they will provide creative and analytic…

OPTrust

Team Leader, Business Support Services

Toronto, ON, Canada

Pay: The range of expected compensation for this position is $125,456 to $154,517 per year.
Job type: Full-time
Apply by: Oct 14, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Team Leader, Business Support Services

Type: Contract - 12 Month

Location: Toronto (Hybrid)

Posting Date: September 29, 2026

At OPTrust, paying pensions today, preserving pensions for tomorrow is our mission and business.

When you choose OPTrust, you join a team of smart, talented people who fuel our success and have a passion for pensions. Everyone at OPTrust – in Toronto, London and Sydney – makes a meaningful impact. Our culture is driven by team members with different backgrounds and perspectives creating an inclusive and fulfilling place to work for everyone. We work in a fast-paced environment, but we find time to have fun and give back to the community.

What OPTrust offers you

Unique culture rooted in our core values – collaboration and teamwork, integrity, respect, flexibility, excellence and continuous improvement.
A purpose-driven environment where we all work towards the common goal of paying pensions today and preserving pensions for tomorrow.
A flexible, hybrid work model.
Benefits package after six months of consecutive employment.
Optional membership in our world-class defined benefit pension plan.
A dedicated inclusion, diversity and equity strategy with meaningful opportunities to participate, including our employee-led resource groups.

About the role

The Team Leader, Business Support Services (“BSS”) will lead the hybrid business / technology team in key program activities such as the development of relevant strategies, requirements gathering, process mapping etc. The position also requires building, maintaining, and enhancing excellent relations with business partners and acting as a liaison between the vendor and business teams.

What you’ll do

Conducts research, develops standards and methodologies for business analysis activities based on industry standards and best practices.
Leads the business and technology teams in the business requirements gathering activities – organizes and lead business and system process reviews, engage business clients to elicit business requirements, uncover areas for improvement, conduct gap analysis and collaboratively participate in the development of effective solutions to address program objectives, and prepares recommendations for PATH management.
Directs the efforts of the Business Analysts on the team in large-scale, high-risk initiatives involving multiple domains, with focus on quality and accuracy.
Leads the documentation of business requirements, builds process maps, workflows, and other related documents for business requirements to support the PATH program.
Monitors program risk, conducts impact analysis and executes post implementation activities.
Ensures delivery of critical path items from subject matter experts or business unit owners.
Employs effective strategies to proactively mitigate risks and facilitate resolution of problems, identifies impacts and risks of complex issues and communicates to PATH management.
Reviews the functional/design specification for multiple stakeholders and/or the PATH vendor to ensure it meets the requirements approved in the business specification.
Leads the development and documentation of testing strategies and ensure that testing activities effectively represent business requirements and system goals, fulfill end-user requirements and enables the effective identification of existing or potential issues.
Convert business requirements into user stories, use cases and test cases.
Leads, and supports as needed, the PATH team through user acceptance test planning and execution.
Conducts analysis of issues identified in testing, documenting any system problems and discussing such problems with appropriate parties to advise of issues, recommends corrective measures and follow through with appropriate resolution.
Ensures that OPTrust standards and industry best practices are applied as business requirement and testing documentations are developed and updated.
Develops and recommends to users, methods for case processing where functionality does not exist
Develops informal and formal training; prepares training plan, develops training program based on business training/developmental needs.
Acts as a conduit between the business and the developer by ensuring that issues are addressed, documented and communicated to relevant stakeholders.
Provides coaching, training, mentoring, and direction to Business Analysts and Quality Analysts.
Provides back-up to the Senior Project Leader role and other duties as assigned.

What you bring

Experience working as a Senior Business Analyst on large transformational programs with data conversion experience is an asset and/or 5+ years of recent hands-on experience working on large scope multidivisional projects, specifically involving defined benefit pension plans.
Post-Secondary Education in a related field is preferred.
Experience working with business stakeholders to compile business requirements, challenge the status quo, deliver innovative solutions that tackle business problems across multiple lines of business.
Experience in leading Business Analysts and Quality Assurance teams.
Experience in designing and executing testing automation is a strong asset.
Expert business analysis skills, with strong attention to detail and accuracy.
Demonstrated professional experience in analytical and conceptual thinking skills, with the ability to evaluate complex situations and synthesize relevant information.
Knowledge of system development life cycle, IT processes and ability to grasp complex situations and translate it into business language.
Ability to work with minimal direct supervision, ability to conceptualize and think creatively, possessing critical thinking ability. High degree of accountability.
Effective planning, time management, organizational skills with strong ability to manage multiple priorities to meet deadlines in fast-paced settings.
Proven ability to lead teams successfully through the business requirements, solutioning and testing phases of project implementations.
Ability to prepare effective training materials, lead training sessions and/or provide one-on-one assistance.
Advanced technical and documentation skills, including proven experience preparing process maps and workflows.
Effective project leadership, communication and inter-personal skills; proven track record as an effective team player and contributor, and participation in consultative processes.
Ability to engage effectively with various levels of management.
Strong aptitude for using tools to prepare word documents, spreadsheets, and presentation materials.
Business re-engineering experience and completion of a business re-engineering program or course is a strong asset.
Expertise in MS Office suite, MS Visio, SQL (Oracle preferrable), JIRA and Confluence (or any other latest defect management suite).

Exemplify OPTrust’s values: collaboration and teamwork, integrity, respect, flexibility, excellence, and continuous improvement.

This posting is for an existing vacancy.

The range of expected compensation for this position is $125,456 to $154,517 per year.

Please submit your application via Workday by October 13, 2026.

Serving a membership as diverse as ours and investing in a global market means cultivating an environment that embraces inclusion, diversity, and equity in everything we do. OPTrust is an organization engaged in building on our unique and diverse strengths. We know a diversity of backgrounds, cultures, gender identities and perspectives are critical to achieving our shared goals.

If you require accommodation at any time during the recruitment process, please send a message to careers@optrust.com, or discuss your needs with the Talent Acquisition Consultant during the telephone screening. We will do our best to work with you and provide appropriate accommodation.

As an organization we’re seeking ways to respond to the Truth and Reconciliation Commission of Canada’s Call to Action 92. We are working with the Canadian Council for Indigenous Business to build bridges with Indigenous communities and partners, and we have created an employee-led Reconciliation Working Group that will work with Indigenous experts to identify a path to reconciliation for our organization.

We thank all interested applicants, however only those under consideration will be contacted.

Apply About employer

More about this job

Responsibilities

The Team Leader will lead hybrid business and technology teams in program activities such as strategy development, requirements gathering, and process mapping. They are responsible for building relationships with business partners and directing the efforts of Business Analysts on large-scale initiatives.

Requirements

Candidates should have 5+ years of recent experience in large-scope multidivisional projects, specifically involving defined benefit pension plans. A post-secondary education in a related field is preferred, along with expert business analysis skills and experience leading teams.

Skills

Business analysis
Team leadership
Requirements gathering
Process mapping
Project management
Stakeholder management
Risk management
User acceptance testing
Data conversion
SQL
Jira
Confluence
MS Visio
Training development
Coaching
Mentoring

Benefits

Defined benefit pension plan
Flexible hybrid work model
Benefits package
Inclusion, diversity and equity strategy
Employee-led resource groups

Visa sponsorship

Not detected in the job text

Keywords

Business Support Services
Pension
Business Analysis
Project Management
Requirements Gathering
Process Mapping
Gap Analysis
Risk Analysis
User Acceptance Testing
Test Automation
System Development Life Cycle
SQL
Oracle
Jira
Confluence
MS Office
MS Visio
Business Re-engineering
Defined Benefit Pension Plan
Stakeholder Management
Team Leadership
Training
Coaching
Mentoring
Data Conversion
Quality Assurance
Workflows
User Stories
Use Cases
Test Cases

Report this job