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Added 1 hour ago
V
Care Partner
VMCH
Mulgrave, NS
- Full-time
Open a high-interest savings account via our banking partner.
Added 3 hours ago
A
Business Development Specialist
Alto
Saskatoon, SK
- Full-time
Role Description The Business Development Specialist is a full-time, on-site role based in Saskatoon, SK. This role focuses on identifying and pursuing new business opportunities, including…
Added 3 hours ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Toronto, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 3 hours ago
BT
Cross Border Personal Tax Partner
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 6 hours ago
CF
MFS Program Specialist PT
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Part-time
The Military Family Services Program Specialist will develop, coordinate, deliver and evaluate programs directed towards the enhancement of the quality of life for Military families, and…
Added 6 hours ago
CF
MFS Program Specialist
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Military Family Services Program Specialist will develop, coordinate, deliver and evaluate programs directed towards the enhancement of the quality of life for Military families, and…
Added 6 hours ago
SF
Client Success Specialist
Summit Fleet
Calgary, AB
- Full-time
Support client onboarding and ongoing account management.
Added 7 hours ago
E
Brand, Marketing and Communications (BMC) - Specialist - Service Lines (3 months contract)
EY
Toronto, ON
- Contract
As a BMC Specialist, you will support the planning and execution of integrated marketing initiatives across EY's Service Lines. You will help advance EY’s brand, increase market visibility,…
Added 7 hours ago
BT
Bookkeeper
Baker Tilly SNT
ON · Sudbury, North Bay or Timmins, Ontario
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 7 hours ago
CM
2026-041 - PFT IT Specialist - Level 1
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
The IT Specialist is responsible for providing a wide range of technical support services for staff across the organization. This position involves a variety of tasks aimed at ensuring the…
Added 9 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 9 hours ago
BT
Controller
Baker Tilly Canada
Windsor, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 11 hours ago
M
RQ11861 - Systems Administrator/Operations Support Specialist - Junior
Maarut
Toronto, ON
- Contract
of cybersecurity best practices, including account security, patch
Added 14 hours ago
RL
Sr. CNC Manufacturing Specialist (6 months contract)
Romet Limited
ON · Mississauga, ON
- Full-time
JOB TITLE: Sr. CNC Manufacturing Specialist (6 months contract)
Added 15 hours ago
SA
Senior Customer Success Manager
STAN AI
Toronto, ON · North York, ON
- $100,000 to $135,000 CAD / year
- Full-time
Set and track account targets, aligned with company and Customer Success objectives.
Added 15 hours ago
C
Sr Finance Manager
Confidentiel
Markham, ON
- $140,000 to $150,000 CAD / year
- Full-time
…in Thornhill, Ontario. This role is well suited to a finance specialist who combines strong technical accounting knowledge with the ability to improve reporting quality, strengthen…
Added 15 hours ago
E
Brand, Marketing and Communications (BMC) - Specialist - Service Lines (3 months contract)
EY
Toronto, ON
- Contract
As a BMC Specialist, you will support the planning and execution of integrated marketing initiatives across EY's Service Lines. You will help advance EY’s brand, increase market visibility,…
Added 15 hours ago
BT
Senior Accountant, Audit & Accounting
Baker Tilly Canada
Toronto, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 21 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 23 hours ago
FA
Quality Assurance Specialist
FTAI Aviation
Montreal, QC
- Full-time
A Wellness Spending Account to aid in your wellness journey
Added 1 day ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
Oracle Fusion Cloud EPM (where in scope): Planning, Financial Consolidation and Close, Account Reconciliation
Added 1 day ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
Oracle Fusion Cloud EPM (where in scope): Planning, Financial Consolidation and Close, Account Reconciliation
Added 1 day ago
IC
Human Resources Specialist (Recruitment & Talent Outreach)
International Civil Aviation Organization
Montreal, QC
- Full-time
…recruitment, classification and post management. The Human Resources Specialist (Recruitment & Outreach) reports to the Chief of the Section, who provides general supervision and guidance…
Added 1 day ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 day ago
U
Customer Support Specialist - Bilingual (French)
Uline
Hamilton, ON · Toronto, ON · Mississauga, ON · Cambridge, ON · Milton, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual (French) Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a…

Optum

Commercial Relationship Coordinator

Richmond, BC, Canada

Canada Residents Only: The salary/hourly range for Canada residents is $22.12 to $45.87 per hour. · Full-time

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Job details

Pay: Canada Residents Only: The salary/hourly range for Canada residents is $22.12 to $45.87 per hour.
Job type: Full-time
Apply by: Dec 7, 2026
Experience: 2+ years of experience in sales environment or high-level customer service, billing, invoicing, commercial operations, sales support, or accounting related roles.
Posting language: English
Posted: Nov 7, 2026

Original job description

This position follows Office-Based schedule with (4) In-office days per week. Our office is located at 10711 Cambie Rd, Ste 130, Richmond, British Columbia.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Enterprise Imaging Commercial Relationship Specialist will directly support Sales and serve as a key liaison between Sales, Customers, Sales Operations, Contract Operations, AR and internal operations teams to support the commercial lifecycle of Enterprise Imaging solutions. This role specializes in resolving invoicing inquiries, billing issues, invoice disputes, and credits, ensuring accurate and timely resolution while maintaining strong internal relationships and a high level of customer satisfaction.

The Specialist plays a critical role in supporting Sales by removing commercial friction, enabling faster resolution of invoicing issues, and ensuring alignment with contractual terms and enterprise billing practices.

This position is full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities

Sales & Commercial Support

Act as the primary point of contact for Sales regarding Customer invoicing questions, billing discrepancies, invoice disputes, and credit requests related to Enterprise Imaging solutions.
Partner with Sales to research and resolve customer billing concerns in a timely, professional manner.
Support Sales teams by providing clarity on invoice status, payment application, and commercial issue resolution.
Participate in Customer calls regarding invoices and billing.

Invoicing, Billing & Dispute Resolution

Investigate and resolve Customer-reported invoice issues.
Provide Business Unit support to AR on invoice disputes.
Process and track credits, adjustments, and rebills in accordance with approved policies and controls.

Cross Functional Collaboration

Serve as a liaison between Enterprise Imaging Sales, Customers, Sales Operations, Contract Operations, AR, and other internal stakeholders.
Ensure invoice issues are resolved in alignment with executed contracts, amendments, and pricing agreements.

Process, Documentation & Compliance

Maintain accurate documentation of billing issues, resolutions, and credits in designated systems.
Identify recurring issues and recommend process improvements to reduce future billing errors.
Ensure compliance with enterprise financial policies, contractual terms, and governance standards.

Customer & Relationship Focus

Support positive customer experience and maintain strong working relationships through effective communication and responsiveness.
Represent Enterprise Imaging with professionalism and attention to detail in all commercial interactions.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

High School Diploma / CAEC
Must be 18 years of age or older
2+ years of experience in sales environment or high-level customer service, billing, invoicing, commercial operations, sales support, or accounting related roles.
Understanding of contracts and contracts based billing environments.
Microsoft Office and advanced Microsoft Excel skills, including previous experience in consolidating spreadsheets, use of formulas, pivot tables, look ups, and strong Math skills.
Ability to work full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime. We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Preferred Qualifications

Experience working with invoice disputes, credits, and billing issue resolution.
Familiarity with enterprise billing systems, ERP platforms, or CRM tools (e.g., Salesforce).
Experience in a regulated or policy-driven environment subject to audits.

Telecommuting Requirements

Reside within commutable distance to the office at 10711 Cambie Rd, Ste 130, Richmond, British Columbia
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills

Strong analytical and problem solving skills
Effective time management and organizational skills
Exceptional attention to detail and accuracy
Clear, professional written and verbal communication
Flexibility and ability to manage multiple issues and changing priorities simultaneously
Strong relationship building and stakeholder management skills
Ability to navigate and operate effectively in a fast-changing environment
Demonstrated proactive approach and positive attitude

Physical And Work Environment

Standard business hours with peak periods requiring occasional flexibility based on business needs
Complex and challenging environment requiring ability to learn and adapt quickly
Primarily desk based, collaborative role
Hybrid role, combination of in-office (Richmond, BC) and remote work
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Canada Residents Only: The salary/hourly range for Canada residents is $22.12 to $45.87 per hour. Add the Additional reference to account for variable pay if Sales (84-92). Pay is based on several factors including but not limited to education, work experience, certifications, etc.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO

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More about this job

Responsibilities

Support Sales by investigating and resolving customer invoicing questions, billing discrepancies, disputes, credits, adjustments, and rebills for Enterprise Imaging solutions. Coordinate with customers and internal teams, maintain accurate records, ensure alignment with contracts and financial policies, and identify opportunities to prevent recurring billing issues.

Requirements

Requires a high school diploma or CAEC, at least two years of relevant experience, an understanding of contracts and contract-based billing, and advanced Microsoft Excel skills. Candidates must be able to work full time during business hours, commute to the Richmond office, and demonstrate strong analytical, organizational, communication, and relationship-management skills.

Skills

Customer Billing Support
Invoice Dispute Resolution
Credit Processing
Contract Interpretation
Advanced Microsoft Excel
Spreadsheet Consolidation
Formulas
Pivot Tables
Lookups
Analytical Problem Solving
Attention To Detail
Time Management
Professional Communication
Stakeholder Management
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Imaging
Sales Support
Customer Invoicing
Billing Discrepancies
Invoice Disputes
Credit Requests
Credit Processing
Adjustments
Rebills
Accounts Receivable
Contract Operations
Sales Operations
Contract-Based Billing
Executed Contracts
Pricing Agreements
Microsoft Office
Microsoft Excel
Spreadsheet Consolidation
Formulas
Pivot Tables
Lookups
Enterprise Billing Systems
ERP Platforms
Salesforce
Audit Compliance
Financial Policies
Process Improvement
Customer Experience
Stakeholder Management

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